Maintenance Care Reviews

Maintenance Care at FMU

Comments: Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

Pros:

Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

Cons:

We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

time saver and peace of mind

Comments: easy to install maintenance care staff was there all the way until it was install and all staff was trained

Pros:

save a lot of time, no lost work order, easy to get reports

Cons:

at first, since we are a French organization we couldn't use the accent , but now maintenance care did fix the problem

Good but limites

Comments: It's o. It's usable and eliminates paper work, but it's far from resolving all our needs.

Pros:

The new version is cleaner and the reporting so far, has good information, although readability and presentation could improve.

Cons:

The two most impacful features missing are1) You can print all the columns you display. I always want to see who the vendor is and I have to specifically open and display the vendor in the columns, but when I want to print the screen display I have, there is a predetermined template that prints without the information I need2) Pictures taken and uploaded through the app with iphones are not available for everyone to view or print. Someone has to manually send them through email and we have to manually upload them to the work order

Maintenance Care has been great!

Pros:

Maintenance Care was easy to implement and really easy from both the user and administrative end. Our organization was using a manual system and this has been a huge blessing to us!

Cons:

We really have not found any downsides to Maintenance Care.

A great tool for Daily jobs and jobs that need to be scheduled for future

Pros:

Easy to use and can be used by desk computers or cell phone.

Cons:

I would like to be able to change the date to a previous date if a order was forgot to be created in previous days.

NX Care Review

Pros:

I like the ease of use and the fact that anyone is able to submit workorders. I like how i can send out updates to users.

Cons:

It is not all inclusive of everything a Facility Manager could use. However, it is a specific product and I love using it for What it is intended.

Great Preventive Maintenance Software

Pros:

Everything. It is perfect for our world of having so much going on and so many different areas of need.

Cons:

The only thing would be a more modern navigation system and ability to delete items that are no longer a need or in use

Maintenance care software

Comments: overall a great software, app needs more improvement

Pros:

very easy to use and lots of features. I enjoy using it everyday

Cons:

the app needs to be synched with the desktop app

Maintenance Care works great for our small Facility.

Pros:

Once you wright a couple Work Orders, you got it. It's that easy to use. Cabinet can store all your equipment so it's easy to find. The Scheduler works great for PMs. I have just started using Reports and has been easy to figure out.

Cons:

So far, I have no complaints about Maintenance Care.

Maintenance

Comments: perfect tool for the task. Great experience and ease of use

Pros:

Everything about it Ease of use viewing, support

Cons:

nothing i cannot think of anything at all that I don't like

Excellent product

Comments: Absolutely wonderful experience. Communication is easy, answers are quick.

Pros:

Creating new work orders is quick and easy. Overall use is easy to learn and execute.

Cons:

You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report.

IMCare.. YOU NEED IT!

Comments: IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Pros:

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Cons:

They are developing add ons to the program so sometimes you wait for the next wave.

An integral part of our organization

Pros:

We are a small company and ease of use is important. We are able to create, track and close work orders and all have access at any time. I can't imagine running a business like ours without something like this.

Cons:

We use a small portion of this program and for what we use it for there are no cons to us.

Easy and Affordable

Comments: Implementation was easy and the staff was always ready to help and offer training or support

Pros:

Getting away from paper forms and the accessibility of information in the field and ease of assigning or reassigning tasks.

Cons:

A couple glitches with some fields that will hopefully get worked out, but not critical. Also, there is only one level to prioritize a task. We would like to see multiple levels of priority.

Great tool

Comments: Greatl tool. would recommend.

Pros:

it easy to use and can be customized and scaled to your company needs

Cons:

there arent really any cons that come to mind

Maintenance Care Enterprise review

Comments: Overall I think it is a well built software system.

Pros:

The software is easy to use and the reporting is very detailed.

Cons:

It would be nice to only select features we use and get billed accordingly.

Great product for the cost

Comments: Easy to use and great for our company to handle our work order system for our resort maintenance system.

Pros:

Easy to use and maneuver through the program weather online or through the app.

Cons:

We find that all aspects of the program are beneficial.

Maintenance Care

Pros:

Easy to use and the detail reports I can create with this software.

Cons:

Being able to change size of fields to type in field names and descriptions.

Haven Hill Care Centre

Pros:

Easy of use. Good layout. Can track multiple requests. Lots of layers for projecting and looking to the future.

Cons:

Sometimes there are too many options and pages that can cause user confusion and wasted time.

Great product

Comments: Overall have been very happy with this product and have no complaints

Pros:

Setup and ticketing system is super easy

Cons:

I have not complaints about this software.

MaintenanceCare works well with team and its needs

Comments: Keeps my Maintenance team aware of all the needs of our staff.

Pros:

Easy for Staff and the Maintenance team to use. Program is easy to navigate.

Cons:

There is nothing that I don't like. It does the job.

Maintenance Care Overview

Comments: It has been a fairly good experience over all it is a great tool to use and defiantly has a lot of potential to expand on its software in aspects on how it is used and what it is used for there is room to expand on its capabilities and how to better use it in everyday applications like for auditing room cleaning etc.

Pros:

The program is great for keeping track of work orders, assets and equipment, how much time is spent on each task (Validates how much time we spend a day on each project and the time it takes and where our time is dedicated to), cost analysis of spending that is occurring on each project or if its an overspend and its time to look at replacement instead of repair,

Cons:

System is to slow to close off work orders once you get past 6 or 7 or I have experienced anyways the system starts to slow down its there any way to put them in to make it faster to close them out (I Know it has something to do with our internet service as well)

Maintenance Care review of CMMS.

Comments: Better across site reporting. Better management of inventory and assets.

Pros:

The product provides just about everything we require to help us manage our maintenance services from Preventative to scheduled to unscheduled. Very easy for staff to input a request.

Cons:

It does not have a good ability to input multiple temp readings. You can input a reading into an asset but we have over 100 daily temp reading requirements and it would be onerous to try and do this in Maintenance Care.

Excellent Program

Comments: Great, easy to use and accessible from all over the facility and you can close off items as soon as your done.

Pros:

The easy access to the app as you can be anywhere and get the work orders.

Cons:

Really there is none just need to keep educating yourself on the program and keep practicing.

Great Product

Pros:

Easy to use, track work orders, and depreciation. Helps keep our facilities up and running while allowing us to make informed smart decisions. Customer service/support are outstanding.

Cons:

I am having trouble coming up with a con.