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Datasite Diligence Virtual Data Room Reviews

About Datasite Diligence Virtual Data Room

Datasite Diligence is the premier sell-side virtual data room. Where rigorous security meets seamless collaboration.

Learn more about Datasite Diligence Virtual Data Room

Pros:

Customer support is excellent. Easy user role and access management.

Cons:

The worst parts are the bugs using datasite outreach.

Datasite Diligence Virtual Data Room ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.1

Likelihood to recommend

8.8/10

Datasite Diligence Virtual Data Room has an overall rating of 4.7 out 5 stars based on 104 user reviews on Capterra.

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Filter reviews (104)

Tejashwi
Tejashwi
Manager - Corporate Finance in United Arab Emirates
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

DataSite: Streamlining Due Diligence

5.0 7 months ago

Comments: Overall, my experience with Datasite Diligence Virtual Data Room has been positive. The platform's robust security measures instilled confidence in the protection of sensitive information. Despite occasional performance lags during peak usage times, its intuitive interface and efficient document management capabilities streamlined our due diligence processes.

Pros:

Advanced security protocols instill confidence. Intuitive interface facilitates ease of use. Robust document management streamlines processes. Responsive customer support ensures assistance when needed.

Cons:

Occasional lag during high-volume usage. Limited customization options for user interface.

Alternatives Considered: Intralinks VDRPro and Ideals Virtual Data Room

Reasons for Switching to Datasite Diligence Virtual Data Room: Great customer service and my local Datasite managers were very approachable

Datasite Response

7 months ago

Greetings, Tejashwi! And thank you so much for taking the time to share your thoughts with us. We are so glad to hear you've enjoyed our security features, UI, and customer service team. I've shared your notes about slow performance, and your desire for more ways to customize the interface with our Product team. Thanks for that! Again, really glad you reached out to share your feedback. We look forward to a continued partnership! Best regards, The Datasite Team

Chris
Analyst in Ireland
Financial Services Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use and ensures documents are easily accessible and secure

4.0 7 months ago

Comments: Great experience and the support team were very responsive and helpful when needed

Pros:

Very easy to use and manage folders/documents. Setting up permissions and access controls are intuitive and the "view as" feature is particulalry useful to make sure the correct folders/files are accessible or hidden for the correct parties.

Cons:

Was looking to try and freeze a portion of the dataroom but not all folders, unfortunately, this feature wasn't available

Alternatives Considered: Sterling Virtual Data Room, Firmex Virtual Data Room and Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Had used it previously on other deals and found it very effective.

Datasite Response

7 months ago

Hi Chris! Thank you so much for sharing your detailed review of Datasite! I'm super glad to hear that you've found our product easy to use. And you've discovered "View As"! That one is a hidden gem and so useful for that permissions gut check. I've shared your feedback on being able to freeze parts of the data room with the Product team - and I thank you for that detail. Again, thank you so much for your feedback. We look forward to a continued partnership. Best regards, The Datasite Team

Jessica
Associate in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Datasite Review

3.0 9 months ago

Pros:

Good storage area for client documents, responsive website, I like that files open in separate tabs too

Cons:

Search function isn't good/accurate, index sorting for new documents isn't set up efficiently

Datasite Response

8 months ago

Hi there, Jessica! Thanks so much for sharing your feedback with us. I've shared your feedback on search and using the New Documents shortcut with our Product team so they can investigate, and I appreciate you passing this along. Thank you for taking the time to review Datasite. We hope to work with you again soon! Warm regards, The Datasite Team

Devashish
Senior Director Corporate Development in Germany
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use VDR platform with lots of functionalities

5.0 last year

Comments: Very good overall experience, we are using it repeatedly over years across many projects

Pros:

Easy to use Redaction tool Giving access to password protected file without sharing password Managing user access and restricting file access as required Q&A

Cons:

Nothing comes to mind as the tools I use are sufficient

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Past experience on using Datasite was the deciding factor

Datasite Response

11 months ago

Greetings, Devashish! Thanks for leaving Datasite Diligence a review. We're so glad to read that you've been able to take advantage of so many of our tools - redaction, permissions, and Q&A - wow! We truly hope you continue to choose Datasite for all of your future deals, and we look forward to partnering with you again soon. Warm regards and thanks again, The Datasite Team

Richard
Director in Singapore
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Datasite is good

5.0 7 months ago

Pros:

Easy to use. Good customer service and support. No plug-ins.

Cons:

I cant think of anything as the team was always able to provide a solution.

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: Familiarity and pricing. It was clear that datasite was better value for money.

Datasite Response

7 months ago

Hi there, Richard! Thank you very much for your thoughtful review. We are super happy that you've had positive interactions with our Datasite Assist team, and especially glad that you've found Datasite to be a good value. If we can help with future deals, we'd love to work with you again! Thank you so much, and best regards, The Datasite Team

Arthur
Analyst in France
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best dataroom provider I've used so far

5.0 last year

Comments: Good experience overall. Available support and once you've started acquiring experience with datasite it's hard to switch to another provider

Pros:

Good interface, user friendly, fast functionnalities (folder creation for example)

Cons:

Suggestions of folder when you upload a document is not accurate at all

Alternatives Considered: Intralinks VDRPro

Reasons for Switching to Datasite Diligence Virtual Data Room: More experience on the tool, easier to manage

Datasite Response

11 months ago

Hi there, Arthur! Thank you so much for the level of detail in your review of Datasite Diligence. I'm thrilled to read that you've found Datasite easy to use, and that you're finding it difficult to use other providers. I'm also glad you noted your experience with folder suggestions - that's valuable information and I've passed it along to our Product team so they can investigate. Again, on behalf of the Datasite team, we're so glad you've had a great experience with our product. We look forward to hosting all your future deals. Best regards, The Datasite Team

Larysa
Director - Corporate Development in US
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Product

5.0 last year

Pros:

Datasite is very user friendly and the value can't be beat. It's a critical tool in getting our deals done and efficiently transferring data between parties in a secure environment. Additionally, their customer support is quick to react and troubleshoot any questions we have.

Cons:

There really isn't much to stay negatively about Datasite.

Datasite Response

11 months ago

Hi there, Larysa! Wow, your review was so detailed and thoughtful. Thank you so much for taking time out of your day to share your experience with us. We are super glad that our product has helped you complete deals, and that our Datasite Assist team has been there to support you along the way. We hope you continue to choose Datasite, and we look forward to hosting all of your coming deals. Thanks again! Warm regards, The Datasite Team

Minh
Investment Banking Analyst in US
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Datasite VDR - The best-overall solution for transaction datarooms

5.0 9 months ago

Comments: Very very happy. Easy and intuitive to use. Would strongly recommend over any other alternative.

Pros:

1. Intuitive and ease of use: ability to "View As" a group is game-changing, and gives you peace of mind in ensuring that permissions are accurate and important sensitive data is shared correctly 2. Customer support: Very dedicated team

Cons:

All the below items are minor and do not change my preference for Datasite VDR 1. Speed of bulk uploads: can be a bit faster

Datasite Response

8 months ago

Dear Minh, thank you so much for taking the time to share your detailed feedback with us! We are so glad you've discovered the "View As" feature and that it's helped you set permissions. Again, thank you for your review, and we look forward to working with you on your next deals! Warm regards, The Datasite Team

Andrew
Vice President in US
Capital Markets, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quality data room option

4.0 9 months ago

Pros:

Datasite offers a safe and secure environment where we can share sensitive information without losing control of who has access.

Cons:

The tradeoff with security is speed and ease of access. Resetting passwords and two factor authentication are must haves for a secure environment but this can sometimes slow down the speed of access.

Datasite Response

9 months ago

Hi Andrew! Thank you very much for sharing your feedback with us. I'm glad you've discovered some of our optional but valuable security features, like MFA. We're releasing some multi-factor authentication updates this spring that will hopefully make it a bit easier to login. I did pass along your perspective to the Product team. Stay tuned - we'll post about it on the webpage linked below. Again, thank you for the detailed review. We look forward to supporting you and your teams on future deals! Warm regards, The Datasite Team https://www.datasite.com/en/resources/new-features

Laura
Producer project manager in UK
Insurance Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Makes my job easier

5.0 7 months ago

Comments: My overall review of parasite is a very positive experience

Pros:

Ease of use and speed. The platform allows me have control.

Cons:

The ability to not be able to bulk download documents sometimes is a pain

Datasite Response

7 months ago

Hi there, Laura! Thank you so much for your review. We could not be happier to read that our software is making your job easier! I'm sharing your feedback on bulk downloads with our team - it's an Admin setting that can be adjusted, with a few options that our Service team can help with ([email protected]) . We're here 24/7 so don't hesitate to lean on us for any questions. Again, thank you so much for your review, and we look forward to working from you and your team again! Warm regards, The Datasite Team

Babar
Director in UK
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

the best VDR

5.0 last year

Comments: very good customer support who are always reachable

Pros:

QnA functionality and live redaction is way ahead of others

Cons:

extensive especially for special media and large excel files if not set up properly

Datasite Response

11 months ago

Hi Babar, Thank you so much for taking the time to review Datasite Diligence! Customers that use our Q&A and redaction tools could not imagine using anything else. Also, glad to hear you've had great interactions with our Datasite Assist team. More than support, your Project Pro is an expert always looking out for you! You may be glad to learn that you no longer need to format your Excel files before uploading. Datasite now measures Excel files by file size (not print parameters). For more information, contact us at [email protected] for your next deal. We look forward to working with you again soon. Warm regards, The Datasite Team

Trey
Analyst in New Zealand
Accounting Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Datasite Review

5.0 last year

Pros:

It is fairly easy to navigate and there isn't 'too much' going on. This makes the VDR feel clean and simply makes it easier for me as the administrator to arrange everything.

Cons:

Permission management can be a bit difficult to navigate, especially in terms of setting up numerous groups (in order to issues different levels of security).

Datasite Response

12 months ago

Hi there, Trey! Thank you very much for taking the time to review Datasite Diligence. Very glad to read that you've found the Project Admin experience clean and simple. I'm also glad you mentioned permission management. It can certainly get complicated, and that's something that you can lean on our Datasite Assist team for help with next time. We can stage permissions on your behalf. Then you review, and approve, and ta-da! All done. Contact us ([email protected]) for your next deal, and we can walk you through all the ways Assist can act as an extension of your deal team. Thanks again, Trey! We look forward to hosting your future deals. Warmly, The Datasite Team

Ilhan
Senior Associate in Türkiye
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Secure and reliable virtual data room provider

4.0 last year

Comments: Not the most budget friendly choice but the most reliable option in the market.

Pros:

It is a quite user-friendly and secure software.

Cons:

The price is quite expensive compared to competitors. Bulk downloading is much slower after the recent changes in the software.

Datasite Response

11 months ago

Hi there, Ilhan! Thank you so much for taking the time to share your thoughts on Datasite Diligence with us. We are really glad to read that you've found us reliable and user-friendly. I've shared your note on bulk downloading speed with our Product team - definitely something we'll look into, thanks for noting that. With regard to pricing, we'd love to chat with you for your next deal ([email protected]) on ways we can ensure you're getting the absolute most value possible from Datasite. From new features and tools to work the Datasite Assist team can take on for you, I'm sure there's more we can do for you and your team. Again, thank you very much for your thoughtful review. We look forward to working with you again soon. Warm regards, The Datasite Team

Eric
Counsel in UK
Legal Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Service

5.0 9 months ago

Comments: Outstanding. Really enjoy the user experience.

Pros:

I use Datasite for a number of the deals I work on. I find the product extremely user friendly, easy to access, and helpful to find the materials I need. It is top of the market for this software.

Cons:

Notifications could be a bit more rapid and clear as to when new documents are uploaded, although it's not any worse than peer products.

Datasite Response

9 months ago

Greetings, Eric! Thank you very much for your detailed and thoughtful feedback. I'm so glad you have used Datasite repeatedly and find it easy to use. I've shared your feedback on notifications with our product team - that's an area we've improved upon recently. I'll link to a video below. They're a bit more customizable than they used to be. Again, thank you so much for taking the time to talk to us. We look forward to working with you on many more deals to come. Best regards, The Datasite Team https://datasite.hubs.vidyard.com/watch/2zoKCaor4zRAdQfzbzndXk?

Michelle
SVP in US
Management Consulting, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great data room

5.0 9 months ago

Pros:

Files are secure, easy to access, and user access is very easy to manage.

Cons:

The search functionality could be improved, especially for pdf files.

Datasite Response

8 months ago

Greetings, Michelle! I'm so glad you've found Datasite to be easy and secure to use. I've shared your note about search and PDF files with our product team so they can investigate, and I appreciate you bringing it up. Thank you for taking the time to share your feedback with us. We look forward to working with you again soon! Warm regards, The Datasite Team

Robert
Director in UK
Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good product, happy customer

5.0 last year

Comments: Absolutely no complaints, very happy with the product.

Pros:

Very easy and straigh forward. Reasonably priced, fantastic customer service.

Cons:

May be slightly more expensive than competitors so I feel I should have a look around the market from time to time.

Datasite Response

11 months ago

Greetings, Robert! Thank you so much for taking the time to leave us a review. We're definitely glad to read that you've experienced fantastic service from the Datasite Assist team. With regard to pricing, we'd welcome you to contact us anytime at [email protected] so we can ensure we're maximizing value for you on your future deals - we release enhancements and new tools constantly! Again, we're really glad that you've had positive experiences with Datasite. We look forward to hosting your next deal. Warm regards, The Datasite Team

Isobelle
Solicitor apprentice in UK
Legal Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

M&A transaction data room

4.0 last year

Comments: Good, would generally recommend as a good site for M&A deal due diligence.

Pros:

Generally user friendly, good range of functions and AI redaction tool is very helpful, sandbox folder is helpful when learning how to navigate data room and preparing folders before publication.

Cons:

Setting permissions for groups of users was not as easy to vary as some other data room sites used. Expensive in comparison to some other similar platforms.

Datasite Response

11 months ago

Hi there, Isobelle! Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Datasite Diligence has provided the tools you need to complete deals, including AI redaction. I've shared your note about permissions with our Product team, and I appreciate your candor. We take your feedback very seriously. With regard to price, it sounds like you've discovered some of our more advanced features already, but know that we're constantly adding more tools to help you work more efficiently. For your next deal, contact us at [email protected] so we can show off our latest innovations and make sure you're getting the most value from your investment. Again, thank you so much for your feedback! We look forward to working with you again soon. Warm regards, The Datasite Team

Kristian
Corporate Finance Manager in Greece
Investment Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best VDR platform

5.0 last year

Pros:

Best VDR platform ever by far from the competition.

Cons:

Nothing to comment here. Generally the platform ticks all the boxes.

Alternatives Considered: Intralinks VDRPro

Datasite Response

11 months ago

Hi there, Kristian! Thank you so much for your kind review of Datasite Diligence. We're so glad we've met your needs, and we look forward to working with you again soon. Warm regards, The Datasite Team

David
Managing Director in US
Accounting Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Works well!

5.0 9 months ago

Pros:

Very easy to use. Many data rooms are similar but Datasite has an attractive layout

Cons:

None. I wish access was easier but understand the need for security protocol.

Datasite Response

9 months ago

Hello there, David. Thank you so much for sharing your feedback with us! We are so glad to hear that you find Datasite's interface visually appealing! I can definitely understand your comment about permissions being complicated. Our Product team is actively exploring ways we can simplify the setup, and I've shared your notes with them. Again, thank you very much for your review! We look forward to a continued partnership. Warm regards, The Datasite Team

Jonathan
Director in UK
Accounting Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

VDR review

5.0 7 months ago

Pros:

Really intuitive to use, can identify newly uploaded files easily, quick management of files downloaded

Cons:

I have no complaints about the virtual data room

Datasite Response

7 months ago

Hello, Jonathan! Thank you so much for your feedback. We're really glad that you have found Datasite intuitive to use, and that it's been easy to find the new uploads. We look forward to working with you and your team again soon. Warm regards, The Datasite Team

Max
Director in US
Management Consulting, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great product and a clear leader in the market

4.0 9 months ago

Pros:

Datasite is straightforward to use, has strong name recognition, and is a go-to product in most diligence.

Cons:

There could have been more warning before closing data rooms, but archive features should enable access if needed.

Datasite Response

9 months ago

Hello there, Max, and thank you so much for taking the time from your day to share your feedback with us. I'm so thrilled with your kind words about Datasite, and that you consider us a market leader. I'm also glad you mentioned where we can improve in the closure process, and I've shared that note with our Product team. Datasite Archive is our newest option for retaining a copy of the data room after closure; you can read all about it here in case you're interested: https://www.datasite.com/en/products/archive Again, thanks, Max! We look forward to hosting your next deal. Warm regards, The Datasite Team

Audrey
Associate in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to Run Diligence

5.0 9 months ago

Pros:

Datasite makes it easy to upload files quickly, view new uploads, and has great 24/7 customer service.

Cons:

Some of the features can be a bit restrictive, and permissioning can be confusing.

Datasite Response

9 months ago

Hi there, Audrey! Thanks so much for taking the time to share your feedback with us. I'm so glad you've had good experiences with uploading and with our Datasite Assist team. Be sure to lean on us for assistance with permissions - we can definitely help with that, too, whether it's training or drafting permissions on your behalf. Again, thank you so much for leaving us your feedback. We look forward to working with you again soon! Warm regards, The Datasite Team

Omar
Vice president in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great vdr

5.0 9 months ago

Pros:

Excellent vdr features and overall solution

Cons:

Initial complexity setting up vdr but customer service has been helpful

Datasite Response

9 months ago

Greetings, Omar! Thank you so much for reaching out to leave Datasite a review. I'm so glad our services have provided a solution for you and your team. We're actively working on simplifying the setup process, but in the meantime, please continue to lean on the Datasite Assist team for help - that's what we're here for. Again, thank you very much for sharing your feedback. We look forward to working with you again soon. Best regards, The Datasite Team

Cal
Investment Banking ANalyst in US
Banking, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Datasite Review

5.0 9 months ago

Pros:

It is highly functional and easy to use. The best feature is the redaction tools.

Cons:

The worst parts are the bugs using datasite outreach.

Datasite Response

9 months ago

Greetings, Cal, and thank you so much for taking the time to review Datasite Diligence. I'm so glad you've discovered the in-app redaction tools. I've shared your feedback on Outreach with our Product Team so they can investigate, and if you encounter any issues, night or day, please contact our Datasite Assist team so we can escalate ([email protected]). Again, thank you so much for taking the time to leave us your review, and we look forward to a continued partnership!

Chad
Investment Banking Analyst in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Datasite Review

5.0 last year

Pros:

The ease of use is great. Compared to other services, it is very intuitive.

Cons:

The pricing is a lot more expensive than other platforms.

Datasite Response

11 months ago

HI there, Chad. Thanks for taking the time to review Datasite Diligence. We're glad you have found Datasite easy to use. With regard to your comment on pricing, we want to make sure you're maximizing value the next time you host a deal with us - be sure to contact us at [email protected] so we can show you all the latest enhancements and tools. Again, thanks for your review! We look forward to supporting your future projects. Kind regards, The Datasite Team