Workable Reviews

Solid B+

Comments: I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.

Pros:

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Cons:

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.

Amazing service

Comments: The product is amazing, and the service is excellent!

Pros:

It's very intuitive and you can easily navigate. I also like that you can customise your products.

Cons:

It can be very tricky when you start using it as some aspect can be technical, but nothing that is difficult to learn.

Workable in the Workplace!

Comments: Workable was easier to use for the HR team than it was for other employees participating in the interview process.

Pros:

I liked the transparency of Workable and feeling like it wasn't hard for me to find certain things in the platform.

Cons:

I felt like it wasn't as intuitive as it should be.

Great al round ATS that is simple for hiring managers

Comments: Really positive. The online chat is great for getting queries resolved and it's a very user friendly ATS for hiring managers who need to learn another system as part of their busy role.

Pros:

Workable has features to allow candidates to book themselves in for interview which saves the team valuable time

Cons:

We found that to integrate with our HR system, we couldn't get certain aspect to work they way we wanted (eg hire date/start date was pulled as the date they were offered). In the end we disconnected the systems from each other. Hopefully future releases will solve this issue.

Good and practical ATS!

Pros:

It is simple, easy to understand, visual. Always improving.

Cons:

Reports and data are not manageable in a way that we can filter what we need

Good for big businesses

Pros:

Not meant for small businesses owners and not many options

Cons:

Could be better for small businesses and give more options

Snr Talent Manager

Comments: Always easy to use, never any major tech issues, and able to arrange my day through the platform.

Pros:

The most easy to use ATS I have used. Very efficient and quick to respond customer support.

Cons:

Could maybe introduce AI in creating job adverts and other workflow tools.

Review - Workable

Comments: Overall positive, would like more customization tools.

Pros:

Ease of use. It is clear and easy for hiring team to navigate. I like the self serve support option.

Cons:

Lack of customization in areas such as pipelines, layouts and careers page.

[sensitive content hidden] support on report understanding has been useful

Pros:

It is a complete and useful tool for HR.

Cons:

I preferred the layout before recent updates

Simple to use ATS/Candidate data base

Comments: Easy to use, simplified features, and has everything HR/Recruitment needs to facilitate job postings and candidate management. All in one.

Pros:

The candidate sourcing feature is my favorite easy to filter and you can download a CSV

Cons:

That we cannot longer dowload CSVs of candidates sourced

Great ATS

Comments: Workable is a great ATS for a mid size firm and it really makes life easier with their AI.

Pros:

Workable allows you to have in depth control of every aspect in the recruiting process with the ability to give users varying levels of access.

Cons:

The changes to the UI have been a bit confusing and in some cases I find them to have complicated things more than helped.

Workable is Great!

Comments: What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.

Pros:

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Cons:

Right now, there is nothing that I would complain about or change with Workable.

Workable is an outstanding system for your recruitment needs

Pros:

1. Very proficient ATS 2. Clean dashboard 3. Smooth navigation 4. Easy integration

Cons:

1. Seeks a lot of bandwidth 2. Resume search is not good 3. Tagging needs to improve

one of the best ATS for Professional recruiting

Comments: I am super happy with workable as a senior recruiter , very well organised with good cost

Pros:

-good for job posting on relevant job boards -using templates makes it more easy -can be used on mobile apps which makes it effecient -good for documentation and montitoring pipeline -ability to use bulk emails to applicants -integration with email and calandar which saves us time

Cons:

-not so much editing options for job posting -challenging with the referral employee bonus -those who refer the candidates must also track the status of the application

Good software

Comments: Like it overall, sometimes can be annoying but usually very good

Pros:

It does a lot of stuff at one place which is good

Cons:

Sometimes crashes and creates problems but usually is fine

Fairly easy to use

Pros:

Fairly easy to use, easy for a new user to understand it

Cons:

the UI design of the website could look a bit nicer

Workable solutions for hiring!

Comments: Overall, it made things easier when searching for good candidates for jobs.

Pros:

Great for recruitment and hiring! Easy to post and search for people.

Cons:

Has a bit of a learning curve getting started.

Great product!

Pros:

I love that is very different from other products in the market.

Cons:

Nothing really! Works very well with our team

A Powerful Applicant Tracking System for Small and Mid-Sized Businesses

Pros:

Easy to use and navigateComprehensive set of featuresAffordable pricingIntegrations with popular job boards and social media platformsExcellent customer support

Cons:

Some features can be complex to set upReporting can be limitedMobile app is not as feature-rich as the web app

TA Interns' Review

Comments: Great, makes me feel really comfortable working with our TA team and the product.

Pros:

Everything, The easy use of the product and the way things are labeled.

Cons:

Sometimes we double up the candidates on different job roles, but so far none.

Love and hate relationship with this ATS

Comments: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Pros:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Cons:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Workable for Talent sourcinng

Comments: Overall, workable is wonderful and represents a good assistant to my hiring needs.

Pros:

Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking.

Cons:

I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments.

Fantastic Solution For Recruiters

Comments: It enabled us to conduct a more thorough evaluation of our candidates. We were quickly and easily onboarded by the Workable team, who also got us up and running.

Pros:

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

Cons:

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

One of the Best Recruiting Platform

Comments: I've had good experiences with the various things we can accomplish with this platform, and I hope to keep doing them.

Pros:

Compared to other ATS solutions, workable makes it simple to organise interviews. Workable is also incredibly easy to use. The best aspect is the division of candidates into stages. When uploading resumes, it can be useful to search for duplicate profiles. The workable can be connected to any website that posts jobs. All recruiters can benefit greatly from this ATS.

Cons:

At this point, everything appears to be in order for me to utilise because I believe all the functions are available and are being added on.

The Bad Outweighs the Good- Beware Sales!

Comments: Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Pros:

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Cons:

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.