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iSpring Suite Reviews

4.6 (1,650) Write a Review!

About iSpring Suite

Design online courses and quizzes like a pro. You don't need any tech skills to create visually stunning slides and interactive eLearning content that learners love!

Learn more about iSpring Suite

Pros:

The ease that it works with Powerpoint to help create e-Learning Courses. This helped create another revenue source for our business.

Cons:

I struggled uploading for hours because it was defaulted to that tab and i did not realize that I had to switch to iSpring Space.

iSpring Suite ratings

Average score

Ease of Use
4.6
Customer Service
4.9
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.9/ 10

iSpring Suite has an overall rating of 4.6 out 5 stars based on 1,650 user reviews on Capterra.

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Filter reviews (1,650)

Mia
Mia
Content specialist in Croatia
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

My Experience and Recommendation

5.0 last year

Pros:

From the perspective of someone making a purchasing decision, I am extremely pleased with iSpring Suite. The fact that our employees are satisfied with their work within the system speaks volumes. The support provided by iSpring is not only timely but also exceptionally prompt. Overall, my experience with iSpring Suite has been exceedingly positive. I regard it as an exceptional tool for developing a wide range of content, and I wholeheartedly endorse it for those who may be uncertain about which program to select.

Cons:

I don't have any specific complaints about iSpring Suite.

Francois
CEO in France
Semiconductors, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Course creations are made really easy

5.0 11 months ago

Comments: We use powerpoint to build our content with embedded recordings of the presenter and powerpoint animations.
We embedded quizzes and role plays which send their results to a custom database.
iSpring is able to generate the online content with embdded videos, keeping the animations synchronous to the videos. Users can go direct to a specific slide using the search bar or go through the content as a video as they wish, controling the pace of the video. They can also just move from slide to slide and answer quizzes directly from the presentation.
So a course is fully embedded into one and single place.

Pros:

Very good tool to generate online content based on powerpoint. The generated courses embed online videos, quizzes, role play games keeping all powerpoint features animations and browsing facilities for a maximized user experience.

Cons:

Working on a synchronized folders such as OneDrive leads to some synchronization issues on the linked quizzes which are stored in a local folder. This reduces the capability to work in collaboration with colleagues. The tool may also improve by providing some ways to automate, script actions such as changing templates, applying properties, and so on in a batch mode for multiple files at once.

Irene
Instructional Designer in US
E-Learning, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Satisfied with the seamless integration with PowerPoint

3.0 3 months ago

Comments: Overall I have a positive experience with iSpring Suite and would use it in the future too because the cloud facility is efficient.

Pros:

The features and options are easy to navigate and utilize.

Cons:

It's a very heavy software and not really conducive to syncing animations due to the lag.

Veronica
Jr Team Lead Curriculum Development in Philippines
Professional Training & Coaching, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Overall Experience ISpring Suite and Tech Support

4.0 4 months ago

Comments: Great help in creating my asynchronous modules, though a bit tedious when doing the voiceovers. Tech Support is really great. Quick resolution and patient agents. [sensitive content hidden], to name a few, that I have encountered recently due to an ongoing issue. [sensitive content hidden] is very knowledgeable; he has already assisted me twice and resolved both issues. [sensitive content hidden] extended her assistance even after the resolution and was eager to do a follow-up. [sensitive content hidden], on the other hand, was really patient as I navigated and looked for my missing files.

Pros:

Interaction and quizzes. Allows some activity so the course will not be monotonous.

Cons:

Still avatars and voiceovers. Tedious task to do voiceovers.

Germán
Mr in Australia
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Effective elearning

5.0 11 months ago

Comments: It’s been great to see how it has exponentially improved over the years from basic and simple interface to a powerful e learning tool.

Pros:

Feedback and flexibility. Permanent support from ISpring staff.

Cons:

Customising autocorrecting Using diverse characters (languages)

Trish
CEO in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring is a universal content authoring tool & avoids LMS vendor lock

5.0 5 months ago

Comments: Super product and attentive customer service.

Pros:

It's intuitive and robust and "sits" on top of MSFT PowerPoint. It accommodates, audio, video, AI, quizzes and assessments.

Cons:

The inability to control font color or size within the branching scenarios like you can in other areas.

Ed
Professor in US
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring leads the way

5.0 5 months ago

Comments: Great customer support. Regular webinars give us new ideas

Pros:

It is Powerpoint based so it is easy to learn

Cons:

Annual subscription cost. It would be nice if Long Time users could earn "Frequent flyer" benefits.

Kim
Training Coordinator in Australia
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use application for good looking simple courses in a short time

5.0 5 months ago

Comments: Easy to use application for good looking simple courses in a short time

Pros:

Simplicity of basic course development. Support is the best

Cons:

Powerpoint timeline too basic for complex courses

George
Senior Trainer and Onboarding Coordinator in Australia
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I recommend iSpring to any user

5.0 6 months ago

Comments: It has been positive from first talking to our rep when we were looking for an online program. The trail went smoothly, but the backup service from the support team is just the best. They are patient and nothing is too hard for them to help with.

Pros:

It can be easily used as part of Power Point. If you are familiar with power point it is relatively easy to use iSpring.

Cons:

Just learning a new program. but with patience I learned that it wasn't that hard to use.

sid
sid
manager in Taiwan
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ispring 11 chinese verison review

4.0 last year

Pros:

The overall UI-UX is good, the easy to publish to scorm or other format.

Cons:

the mp4 video after publish is still too fat, and could not resize by ffmpeg.

Verified Reviewer
Verified LinkedIn User
Insurance Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

iSpring is Fantastic!

5.0 9 months ago

Comments: I use iSpring on a regular basis. It is a very valuable suite of applications and I'm a very happy user.

Pros:

Intuitive Many course design options to choose from Stable Easy Publishing

Cons:

Nothing to share. I have not had an cons about the iSpring Suite.

Candice
Group Manager in Germany
Pharmaceuticals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Happy Long Term User

5.0 last year

Comments: Overall it is a grea app and i highly recommend it to course creators.

Pros:

The fact that this is all in one product and doesnt limit us on the size of the file is a massive benefit for us. Along with the fact that you have the full functionality of powerpoint, with additional application sadded on top of it make it a one stop shop for us.

Cons:

the ispring pages would be great if it facilitated much larger sizes. 2bg size is not enough for our purposes.

Slawomir
Teacher in Poland
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Review iSpring Suite

5.0 last year

Comments: I have been using iSpring Suite in my work (non-profit) for over 5 years and I would not choose to work with any other program. Many teachers use my presentations and tests every day (I am the author of one of the largest geography education portals in Poland - www.ografia24.eu).

Pros:

The versatility of the package and its good integration with PowerPoint and many types of quizzes, including the ability to create quizzes on a map, which is crucial in the case of the subject I teach (geography).

Cons:

Everything is at a high level. I would only add an administration panel to the online test results sent (so that you could implement it yourself on your website

Lachezar
Exoert in Bulgaria
Financial Services Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Buen software iSpring Suite

5.0 4 months ago

Comments: Easy to design and at the same time convenient in making projects. Software that can quickly perform a certain task.

Pros:

Constructively crafted and programmed. Easy to operate and understandable for the user.

Cons:

Like any software, it has its pros and cons. I can't say anything in particular.

Yahia
Computer expert and software expert in Syria
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

E-Learning

5.0 2 years ago

Comments: Benefits: Many, including the possibility of distance learning in a very easy and fun way, and the advantages related to accessibility, ease of follow-up, and speed.

Pros:

Very excellent, which I consider the greatest distance education system, as it provides all the features and characteristics necessary for fun and flexible learning.Online tutorials are very popular these days.

Cons:

Nothing, but its costs seem relatively high to some users.

iSpring Solutions Response

2 years ago

Hello Yahia, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. It's nice to hear that iSpring's been working great for you so far. As per your cons, we understand that the price point is a consideration for many users of eLearning products. However, we hope that you feel like iSpring Suite Max provides great value for its price by making the creation of courses, quizzes, video lectures, interactions, and much more superfast and easy. As you know, you get access to a Content Library that contains over 89,000 eLearning assets, templates, and characters to help you build courses faster, as well as an online space for teamwork and collaboration on courses. Moreover, the cost includes regular software updates and our highly trained support geeks are always ready to help you 24/7. Hope this makes it feel like a better deal!

Milena
Interactive lessons in Serbia
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

I recommend iSpring to everyone.

5.0 3 months ago

Comments: I'm creating an interactive course for children, and it's excellent. I can easily convert PowerPoint into SCORM. The technical support is always there and responds within 24 hours. Thank you.

Pros:

I like the tasks, such as matching pictures with words, drag and drop, and other interactions.

Cons:

I think there aren't enough illustrated characters for young children, as well as backgrounds

Kathleen
Training and Development in US
E-Learning, Self Employed
Used the Software for: Free Trial
Reviewer Source

I recommend trying iSpring Suite for your L&D needs.

5.0 5 months ago

Comments: I've enjoyed using iSpring Suite to design educational materials. The presentations look cleaner and function nicely.

Pros:

The ease of use. My presentations look much nicer and it didn't take hours to accomplish.

Cons:

I wish the price information was a bit easier to interpret.

Desiree
GCA Academy Coordinator in Spain
Medical Devices, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Satisfaction of ISpring platform

5.0 11 months ago

Comments: I am very happy with the platform because it is easy to use and that creates great engagement with employees and because whenever I have needed help [sensitive content hidden] from technical support have been very supportive and quick to respond.

Pros:

Easy to use as a user and as administator

Cons:

There's not way to download materials out of knowledge base option

Klemen
admin in Slovenia
Airlines/Aviation, Self Employed
Used the Software for: 2+ years
Reviewer Source

iSpring Suite

5.0 last year

Pros:

With time and all updates iSpring Suite became perfect tool for my needs.

Cons:

Since all the functionalities added in last few years, there is notning I don't like.

Marianna
HR manager in UK
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing experience

5.0 last year

Pros:

everything. All is great. The Customer support, the simplicity to use it, the features it has. The more I work with it the more I learn how to create even better courses and they become amazing

Cons:

Here and there there are tiny things that could be easier. For example choosing more than one slide template at a time during course creation. Would be good to have an opportunity to have text to speech option in normal mode not only in interaction But this is so tiny compared to all the great things it has that I even feel bad talking about them.

Bobin
Technical Coordinator in New Zealand
Oil & Energy, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Worth for Money

5.0 11 months ago

Comments: Wonderful and very useful software for the companies in making Presentations, Quizzes, Interviews, etc.

Pros:

Simplicity in Making the Quizzes and surveys.

Cons:

Editing the speech and animations, where the narration to be closed and make the necessary changes as required. It is consuming more time in making the presentations.

Jathniel
Education Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Really helpful

5.0 10 months ago

Pros:

Learning tool and the branding are really good. The tec support is amazing and the

Cons:

Undisclosed prices and fee until you're ready to pay

Lori
Information Systems Manager in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

iSpring Suite - It's What We Needed

5.0 last year

Comments: Customer support has been AMAZING throughout the process.

Pros:

There are so many features and options available to create quality, consistent, engaging e-learning content.

Cons:

If there was anything...it's alot to learn because there are so many options for customizing each training designed. But actually that's exactly what we were looking for!

John
Staff Learning Specialist in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Good add in

5.0 last year

Comments: More than anything I'm thrilled the [sensitive content hidden] from Ispring Support. I kept having issues with publishing to the LMS and she offered suggestions for weeks until finally we spoke and shared screens and she was able to resolve the problem. Her willingness to stick it out with me was, in my opinion above and beyond!

Pros:

Pretty easy to figure out and use. Ispring has great videos on youtube to guide the new learner.

Cons:

Inability to move the speech bubbles. The scene set up is hard to navigate.

Michelle
Director of Employee Development & Training in US
Entertainment, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

iSpring is Amazing!

5.0 2 years ago

Comments: It started with [sensitive content hidden]
to help me learn about iSpring - everyone has been wonderful. I just finished creating my first class and it looks awesome and professional. It will be such a great addition to our training program!!

Pros:

I’m converting my classroom training online with iSpring and love every minute of it! It’s easy to learn and the tools and features are fantastic. Support has be quick, friendly and helpful. The free webinars are also valuable. I’m so excited to keep creating and learning more! Thanks iSpring!

Cons:

I’ve shared a few minor suggestions for the quizzes and interactions but iSpring is open to feedback and has given me solid workarounds! All around amazing!

iSpring Solutions Response

2 years ago

Hello Michelle, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It's nice to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope iSpring keeps serving you well :)