GoDaddy Email Marketing Reviews

Average Ratings

  • Overall
    4.3 /5
  • Ease of Use
    4.3 /5
  • Customer Service Software
    4.3 /5

About GoDaddy Email Marketing

Lets you easily create beautiful, full-color emails with no technical or design skills.

Learn more about GoDaddy Email Marketing

Showing 71 reviews

Siddiq K.
Lead Generation Executive
Marketing & Advertising, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/12/2020

"Lead Generation Executive"

Comments: The tool has been great in terms of features, support, new features launch.
They have the best Customer support team, they have guided me in the right direction.

Pros: It has the best email marketing features. I have been using their service for almost 2+ years now and I'm satisfied.

Cons: Nothing much, overall a good Platform to start with.

  • Reviewer Source 
  • Reviewed on 19/12/2020
Megan M.
Office manager
Construction, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/04/2021

"Go daddy"

Comments: It really has helped my business to look and feel more professional and super easy to get the hang of with no prior knowledge of making websites and email marketing.

Pros: I really like how self explanatory it was for me to start up my website and email marketing. I really enjoy the templates that you can use to make posts they are simple to make professional looking posts without really having knowledge of graphic design.

Cons: I had issues with the page sometimes being shut down or out of service but besides that it runs and works great.

  • Reviewer Source 
  • Reviewed on 23/04/2021
David C.
Freelancer
Computer & Network Security, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 01/06/2021

"Emails made easy with Go Daddy email marketing"

Comments: Helps keep my customer email list all in one spot and able to see what emails my customers like and didn't like.

Pros: *Able to link emails to match your website
*Can sync your customer email list
*Auto responder to emails
* Good price range from $5.00 to $13..00 a month
*Able to add backgrounds pictures, differents texts and fonts
*Able to keep stats on emails to see what customers like or dislike when email senr

Cons: *Paid service
*Calls to upsale more features
*hidden renewal fees
*Privacy protection extra fee
*Restrict content

  • Reviewer Source 
  • Reviewed on 01/06/2021
Kathrine S.
Marketing
Research, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 08/05/2019

"Great price, but needs more"

Pros: I love that it offers unlimited image hosting, that’s a really nice feature

Cons: However, it lacks quality and there is no free trial it offers. So you have to spend money to use it before deciding if it will work

  • Reviewer Source 
  • Reviewed on 08/05/2019
Cameron C.
Assistant Technical Engineer
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 05/12/2018

"Email marketing for your viewers"

Pros: I really enjoy the emails that can be sent to viewers of the website to keep them engaged

Cons: The cost per email can start to add up depending on your client base

  • Reviewer Source 
  • Reviewed on 05/12/2018
Sean D.
marketer
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 11/04/2018

"It's a ok program"

Comments: convienience

Pros: It comes together with godaddy, so if you are buying the domain and hosting from them , you could get the email service as well

Cons: It's not as complete as aweber which is what I use now. It was decent, but the support service lacks a bit compare to others as well.

  • Reviewer Source 
  • Reviewed on 11/04/2018
Andrea P.
Paralegal
Law Practice, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/02/2021

"Andrea Papa-review"

Comments: I would recommend GoDaddy if you value email marketing highly in your company.

Pros: GoDaddy Email Marketing is a very user friendly software. It is easy to teach other newer employees how to use it as well.

Cons: I do not like the price of GoDaddy email marketing. I feel like it could be cheaper for the service it provides companies.

  • Reviewer Source 
  • Reviewed on 04/02/2021
Verified Reviewer
New Media Manager
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/05/2018

"Too basic"

Pros: Good for basic email needs. Gets the job done for newsletters and such. Easy to setup and get started.

Cons: Like with most of their products you are limited and they just get by on their brand. Lacks a lot for what you pay.

  • Reviewer Source 
  • Reviewed on 10/05/2018
Evelynna M.
Freelance Programmer
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/06/2018

"GoDaddy Email excellent program to start in the world of online marketing"

Comments: administrar tus campañas de correo directo es muy sencillo gracias a GoDaddy Email Marketing

Pros: I believe that there is a perfect balance between the quality of the product and its price, designed so that any new person in direct marketing obtains good results.

Cons: the control panel freezes for a few seconds (about 1 minute) and the support support takes a few hours to help us

  • Reviewer Source 
  • Reviewed on 29/06/2018
Seema M.
Analyst
Writing & Editing, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/11/2018

"Very Powerful Marketing Help"

Comments: It is a seamless easy process. I can send easily so many unlimited emails to a large number of people. The distribution lists are also unlimited. The graphical user interface is so easy so friendly to navigate. It saves a lots and lots of our valuable time. One word -AWESOME

Pros: Quickly Create & Send Powerful Emails to potential customers

Cons: The customer service is great and very technical to resolve the issues. The turn around time to reach them can be improved which is I believe possible

  • Reviewer Source 
  • Reviewed on 28/11/2018
Ariane W.
event manager
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 29/07/2019

"Not user-friendly and outdated templates"

Pros: It was inexpensive. I fell for a cold sales call where I was offered a good rate, as the company website was through GoDaddy. You get what you pay for though!

Cons: 1. It did not link up the email contacts easily with my software. I had to use a 3rd party to connect my contacts, and it frequently didn't sync correctly.
2. Templates are outdated, and I wound up designing my own most of the time. This was time-consuming and a waste of my time.
3. Templates are not user-friendly and it was difficult to move graphics around on the page. The way it's set up is that you basically can only put your text/graphics/etc in rows. You can't move parts around easily and can't overlap.

  • Reviewer Source 
  • Reviewed on 29/07/2019
Juan cesar G.
Freelance Programmer
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/08/2018

"GoDaddy Email Marketing helps us maintain a personal contact with all our subscribers"

Comments: with GoDaddy I have increased my Email Marketing list and every day I increase the number of conversions

Pros: GoDaddy offers us a great choice to start in the world of Email Marketing, I create campaigns in a few minutes, thanks to their personalized templates and easy-to-use tools. What I love most about this program is the automation function that makes emails personal and also their responsive web design.

Cons: When I was integrating the program with my website and social networks, it was a little complicated, but the support helped me in a short time.

  • Reviewer Source 
  • Reviewed on 06/08/2018
Beth S.
Owner
Events Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/12/2019

"GoDaddy Email Marketing Great for Small Business"

Comments: As a small business owner, GoDaddy Email Marketing is great for sending marketing emails.

Pros: They have a wide selection of templates and make the designing process of the email format very easy to use.

Cons: The subscription I have only allow me 10 emails per blast. It would be much better if I could send to more emails at a time.

  • Reviewer Source 
  • Reviewed on 10/12/2019
Verified Reviewer
Relationship Manager
Financial Services Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/11/2018

"Great Email Solution"

Pros: GoDaddy has come a long way from a web hosting service to a total business solution. We use GoDaddy for domains, hosting, emails, email marketing etc. Their solutions are great, competitive and very easy to use. Will certainly recommend.

Cons: No complaints. It's a great company with great product offering.

  • Reviewer Source 
  • Reviewed on 26/11/2018
Verified Reviewer
Surveyor and loss assessor
Insurance Software, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/07/2019

"Email marketing campaign made easy"

Comments: Overall its a great app for managing your email campaigns and a must for those who want to reach different businesses.

Pros: The tool handles all your email marketing campaigns, It manages all your email lists with ease. It provides all the required tools to create attractive looking emails. The support provided is prompt and always available.

Cons: Its free plan has very limited features, The analytics are very limited and should show more details once we make our campaign live.

  • Reviewer Source 
  • Reviewed on 21/07/2019
Ray D.
VP of Sales
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2018

"Excellent email program."

Pros: Godaddy email is very user friendly. One big plus is the ability to easily create template emails. This speeds things up a great deal.

Cons: The only thing is that it is not easy to build and store email lists. This feature should be made more user friendly.

  • Reviewer Source 
  • Reviewed on 10/07/2018
Flávia R.
Rede Social Pessoal
Design, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/01/2021

"Professional needs professional email"

Comments: With the use of this software, I feel that my business is seen with more respect and I can gain greater trust from customers. I met it through a course and I intend to continue using it in the future

Pros: With this software, I can interact and gain more respect and credibility with my current and future customers

Cons: I need to explore the software more, what would improve for me that I started a business would be a promotion for when I finish my contract and continue with a promotional price for customers who want to retain their loyalty

Vendor Response

by GoDaddy on 28/01/2021

Thank you for taking the time to leave a review!

We appreciate you!
-J.L.

  • Reviewer Source 
  • Reviewed on 05/01/2021
Gabriel A.
Researcher
Research, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/08/2019

"We really like GoDaddy"

Pros: It’s very, very simple to use. The platform is very intuitive and facilitates your work. The customer service is excellent, with almost immediate responses.

Cons: I don't really like working on GoDaddy on my cellphone. I suggest you create a more dynamic version

  • Reviewer Source 
  • Reviewed on 30/08/2019
Rebecca N.
sales
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 20/06/2018

"Great"

Pros: What I like most about this software is the ease of the use. Everything is understandable and easy to set up within the software.

Cons: I haven't found much that I don't like about this software. It has a new updated view that you have the option to use but I like the original myself. But def not a Con, just a preference.

  • Reviewer Source 
  • Reviewed on 20/06/2018
Stacy L.
Guest Satisfaction
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 03/10/2018

"Could be more user friendly"

Comments: We are able to reply to guestsand associates easily and without delays. Attachments are easily uploaded which we use frequently.

Pros: We can set templates for messages we send frequently. The formatting options are easy to apply.

Cons: The layout is complicated and could be more streamlined and easier on the eyes. Its cluttered. Attachment previews would be a nice addition.

  • Reviewer Source 
  • Reviewed on 03/10/2018
Jenny K.
Executive Assistant/Office Manager/Board Secretary
Government Relations, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 09/03/2018

"Emails were easy to set up, use, and had large capacity."

Comments: Allowed a small foundation to stay organized with its communications to the multiple lists, committees, and board.

Pros: I like the fact that you can have unlimited emails and unlimited distribution lists. The lists and are easy to edit. The messages are easy to send.

Cons: I like to use tables and different fonts. It was little cumbersome in formatting text and adding the tables. Once I got it done, I was happy with the result.

  • Reviewer Source 
  • Reviewed on 09/03/2018
Anthony S.
Owner
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 20/01/2020

"Double customer clientele"

Comments: It's made use more professional and doubled are customers.

Pros: Easy to learn and use.
Price and layout were amazing!

Cons: Customer support and needs email tracking and a option to build client email list.

  • Reviewer Source 
  • Reviewed on 20/01/2020
Paul H.
Director
Financial Services Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/06/2018

"Currently use to keep track of customers follow ups and general communications"

Comments: Though pricing has gone up along with inflation in the economy, still the pricing by GoDaddy is very competitive, especially when you consider their level of customer support. You also have control over whether to manually pay, or to do auto-renew. Tried another carrier once that was charging our card days before the actual renewal date. Haven't had issues like these with GoDaddy.

Pros: I think the biggest thing that sets GoDaddy apart is their support. If there is ever a technical issue they are always within reach, with tech staff ready and willing to help you. This is not that common in the tech world. The features and functionality are also, however, fairly easy to set up and use.

Cons: Sometimes email loading will freeze up, requiring a refresh of the screen. However, this could be a browser compatibility issue on my end. Have also noticed some emails will pop up if you do a search, but will not pop up on a list of contacts page. All these issues are minor, however, and seldom happen.

  • Reviewer Source 
  • Reviewed on 07/06/2018
Sarah T.
Graphic Designer
Design, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/06/2021

"One stop shop"

Comments: Godaddy has always had the best customer service, going above and beyond to help me.

Pros: I love that godaddy is a one stop shop for all my domain and email needs. It is simple to set up and the upkeep is effortless.

Cons: I have no major complaints. Their website used to be a little chaotic to navigate but their rebrand fixed the majority of those problems.

  • Reviewer Source 
  • Reviewed on 15/06/2021
Chandan P.
Business Owner
Information Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/08/2018

"Recommended for websites hosted under GoDaddy for established business houses but not for newbies"

Comments: Recommended for websites hosted under GoDaddy for established business houses. Not for newbies as they may get a free, better option elsewhere.

Pros: Great for those websites already hosted on GoDaddy because of the integration that one avails under one GoDaddy account. For those under Deluxe Linux Hosting, they are offering a free Email Marketing Starter Plan with the following limited features: Number of contacts: 50, Number of emails: 50 per month, Image storage: Unlimited, Number of sign up forms: Unlimited. Other features include automated email campaigns, convert blog posts to email, custom HTML emails, automated welcome message, record signup IPs, auto-send event emails, store and manage contacts, and email composer. My suggestion is to make your foundation strong using this free Starter Plan and then updgrade to Beginner Plan with number of contacts: 500, number of emails 5000 per month.

Cons: They should have a free plan for all the websites hosted by them. At a time when there are so many competitors offering so much under free plan with no commitment, GoDaddy Email Marketing Plan appears pricey for beginners.

  • Reviewer Source 
  • Reviewed on 08/08/2018