Veribook Reviews

Average Ratings

  • Overall
    4.8 /5
  • Ease of Use
    4.7 /5
  • Customer Service Software
    4.9 /5

About Veribook

Online scheduling and appointment booking website that displays your real-time availability.

Learn more about Veribook

Showing 46 reviews

Matt S.
Office Intern
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 12/07/2012

"What a Fantastic Service!"

Comments: If you have a need for an online reservation system, look no further than Veribook. With their easy to use interface and their fantastic customer service, Veribook has drastically improved day-to-day workings of our car reservation system. Thanks, Veribook!

Pros: We are community service-based organization at Dartmouth College and we use Veribook to manage reservations for the fleet of cars we have available for our volunteers. Veribook allows students to make their own reservations at their convenience. It's also a huge time-saver for us as an organization. Prior to using Veribook, all of our reservations were managed on paper, and this made preparing weekly reports on car usage incredibly time consuming. Veribook's export data feature creates an Excel document, which can easily be manipulated to yield all the information we need. Veribook literally saves us hours every week. Furthermore, the customer service is phenomenal! I don't think I've ever waited more than a few hours to receive an answer to a question, and they basically set up our account after we told them exactly what we wanted. I highly recommend Veribook to anyone who needs some sort of reservation system.

Cons: I actually cannot think of anything negative to say about the product.

  • Reviewer Source 
  • Reviewed on 12/07/2012
Molly M.
Program Supervisor/clinical coordinator
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/03/2018

"Excellent"

Pros: How available they make themselves to assist me. This is a very necessary characteristic we look in companies we work with, and the support staff makes himself readily available for even my silliest of questions!

  • Reviewer Source 
  • Reviewed on 12/03/2018
Nicole O.
RPN
Hospital & Health Care, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/02/2019

"Veribook for medical clinic use"

Pros: Easy to use
Shows available times / next available date & time

Cons: system glitch - unable to cancel appointments at times

  • Reviewer Source 
  • Reviewed on 13/02/2019
Chelsea M.
Gallery assistant
Arts & Crafts, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/02/2019

"Making an appointment is a breeze!"

Pros: The ability to see alternate available days helps me plan my schedule much better! Can make sure that I am not rushing to get to the doctors.

Cons: Nothing! I've only had positive experiences with this software.

  • Reviewer Source 
  • Reviewed on 15/02/2019
Anya (and ruth) M.
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 02/09/2014

"Great service!"

Comments: We reviewed many online calenders before choosing Veribook. Most of them were difficult to use or the end user couldn't figure out what they needed to do to book a session. Ease of use for the end user was our priority. Veribook checks all the boxes, it is easy for the end user and easy for us to set up, but the surprise bonus is the excellent customer service to support you every step of the way, not only in setting up your account but in customizing it to meet your needs and make it even easier for the end users to understand! Rave reviews for the rare gift of genuine, quality, sincere, customer service.

  • Reviewer Source 
  • Reviewed on 02/09/2014
Verified Reviewer
Group Account Director
Medical Practice, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/02/2019

"Easy to use and understand!"

Pros: I use Veribook to book all of my doctor's appointments, it's quite easy and intuitive to use. I love the automatic add to my calendar of my appointments.

Cons: No complaints so far! The software hasn't let me down yet.

  • Reviewer Source 
  • Reviewed on 15/02/2019
Jay L.
owner
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 12/07/2012

"Veribook review"

Comments: I would recommend this service to anyone looking to automate there booking process. Running my own small business is tough enough. Let Veribook take care of your calendar.

Pros: saves me time and makes it easy for my clients to book an apointment

Cons: cant say anything bad about this service

  • Reviewer Source 
  • Reviewed on 12/07/2012
Verified Reviewer
Project Manager
Construction, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 02/03/2019

"Works good!"

Pros: Good calendar for dates, easy to pick out the day you want.

Cons: No issues with Veribook for Dr. appointment bookings.

  • Reviewer Source 
  • Reviewed on 02/03/2019
David E.
Manager of Operations
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/02/2017

"Straight-forward Scheduler That Does What it is Designed to Do!"

Comments: We have been very happy with Veribook and the level of customer support that they offer. Working with them has been a great experience. They are timely and responsive to our needs, and have gone out of their way to deliver and customize their solution to the utmost of their abilities. Scheduler does not have a lot of bells and whistles and is not super stylish, but it does what it is designed to do - it allows our customers to book, reschedule, and cancel appointments. It allows our team to manage the schedules, offerings, bookings, etc. with relative ease. It also manages time-zone seamlessly, which is something that was hard to find in a lot of other schedulers we looked at during the vetting process. We have customers across the country, and service providers that are interacting with those customers in different time-zones. Most of the scheduler companies we looked at could adjust time-zone for either the client or the provider, but not both. Veribook has a scheduling solution that adjusts for both the client and provider and ensures that appointments are not missed due to a time-zone miscalculation. Again, can't say enough about the level of service that Veribook has provided to us. Readily available and willing to do all they can to meet our specific requests without nickle and diming us on "change-order" fees. Highly recommended!

Pros: Ability to calculate time zones for both client and provider. Simple design and user-friendly interface.

Cons: Reporting features are minimal, and aesthetic customization could be improved.

  • Reviewer Source 
  • Reviewed on 16/02/2017
Verified Reviewer
Communications Planner
Government Administration, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 16/02/2019

"Easy to book"

Pros: Love booking my medical appointments on Veribook. So much easier than back and forth trying to find a good time with an admin. Instead I see what's open and choose the spot I want.

Cons: There should be AA function where you log in and it lists all your upcoming appointments with ability to change or cancel them

  • Reviewer Source 
  • Reviewed on 16/02/2019
Betty m W.
Director / General manager
Education Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/10/2017

"Very helpful in setting up and understanding use of the software."

Comments: Our students enjoyed the reminders and confirmation of appointments.

Pros: Ease of use. Time-zone features were superb and intelligent. Measaging features were also excellent and adaptable. Calendar was adaptable to all business situations.

Cons: The Veribook Calendar did not permit use of the 24 hr clock - which is commonly used in Europe. Also, it did not allow one to choose ones own start day for the week - so the calendar week always started on Sunday and could not be changed to Monday - which we preferred. There was also some conflict between Admin functions and employee's functions - for example, in defining working hours. I always had to deine working in the Admin account rather than in my account as an employee.

  • Reviewer Source 
  • Reviewed on 27/10/2017
Verified Reviewer
Manager
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 01/04/2019

"Great service"

Pros: Makes booking a breeze, have never had an issue scheduling an appointment with my doctor

Cons: I Have really enjoyed this software and can't think of anything I would change.

  • Reviewer Source 
  • Reviewed on 01/04/2019
Verified Reviewer
EVP
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/03/2019

"When you're under stress, it must work easily - and it does"

Pros: I use this software for my physician - and typically you don't have to book an appointment if you're feeling great! I've used it many times, and I've never had a problem with it - it works immediately and I get the confirmation just as quick. Does what it's meant to, and never had any issues.

Cons: Could be more visually appealing, would be nice if it was just a pop-up window and not a new window.

  • Reviewer Source 
  • Reviewed on 08/03/2019
Verified Reviewer
Operations Manager
Consumer Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/02/2019

"Veribook review"

Pros: Veribook is fast and user friendly. Easy to log in

Cons: This probably has more to do with the clinic but requiring a health card every single time you book an appointment is inconvenient it should either store the card on file or remember the numbers

  • Reviewer Source 
  • Reviewed on 17/02/2019
Sandra C.
RMT
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 06/03/2019

"Easy to use"

Pros: It makes booking appointments easy and convenient

Cons: It's not as easy to use on a mobile device

  • Reviewer Source 
  • Reviewed on 06/03/2019
Lina A.
Counselor
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 11/01/2013

"Easy to use, prompt and friendly support!"

Comments: Excellent!

Pros: The words above and beyond underestimate how helpful the customer support is! The support is proactive in reaching out to customers and in determining how the product could best suit ones' needs. Veribook is centered around what I need versus me working around an existing system. Scheduling is easy for the customers and the customized landing page & fields are great and allow for a highly flexible system.

Cons: I have no cons here

  • Reviewer Source 
  • Reviewed on 11/01/2013
Steph C.
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 17/02/2017

"Great customer experience"

Comments: Veribook is a very simple, affordable way to provide an online sign up solution to our wellness customers. They are great to work with and very responsive to our needs. We have requested a quick turnaround on a number of occasions and they always pull it together for us.

  • Reviewer Source 
  • Reviewed on 17/02/2017
Maria O.
VP Sales
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 25/03/2014

"Super easy to use and clients love it"

Comments: I really like how easy this site is to use, compare to the other site I use.... The customer service is great, Keith always get's back to me on a timely manner.. My clients rave how great the system is. I totally recommend Veribook for any scheduling needs.

  • Reviewer Source 
  • Reviewed on 25/03/2014
Blocker H.
Student
Education Management, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 02/04/2019

"Veribook is wondeful"

Pros: Really helped me manage my schedule, extremely user-friendly. Phenomenal product that I would definitely recommend to my colleagues.

Cons: The customer service was not as good as I would have liked it to be.

  • Reviewer Source 
  • Reviewed on 02/04/2019
Stefana F.
Artist
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/03/2019

"Veribook Review"

Comments: It works well !

Pros: I like that it is confidential and works pretty quickly (doesn't eat too much internet).

Cons: It would be great if it was an app! It works best when I'm on my laptop and I don't usually find that convenient...

  • Reviewer Source 
  • Reviewed on 26/03/2019
Erin T.
n/a (I am the customer)
Medical Practice, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/02/2019

"Easy to use time saver"

Comments: It's a great software for the customer - intuitive and a time-saver! For someone who does most things online, it's great to see my doctor embracing this type of technology.

Pros: I use the software to book my medical appointments. It's easy to use and saves me time. I request and appointment and within hours my appointment is confirmed.

Cons: The software is great, the only con is that by bypassing the need for telephone calls it can be difficult to reach my doctor via phone.

  • Reviewer Source 
  • Reviewed on 25/02/2019
Gayle H.
Operations Manager
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 16/06/2014

"Excellent product"

Comments: As a (UK) nationwide provider of corporate annual flu vaccinations for employees, we have been using Veribook for the past 3 years and have found it an invaluable tool allowing our clients to schedule and control their own vaccination appointments on-site. Pros: It is quick to set up with excellent own-brand customisation and a high degree of functionality for differing settings - eg concurrent multiple same-site sessions, multiple practitioner single sessions etc - as well as being very fast and user-friendly for the end user (the employees). As our clients book their vaccination sessions months in advance, it is particularly helpful that the system sends out an automatic email reminder on the day before the appointment. In addition, we have found the helpfulness of the Customer Service Team at Veribook consistently second to none. Cons: None. Fantastic product!!

  • Reviewer Source 
  • Reviewed on 16/06/2014
Marcella R.
Office Manager
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/02/2017

"Veribook Satisfaction"

Comments: I have been using Veribook for 3 years and I am completely satisfied. I would recommend highly Veribook. I am not very computer literate and Keith helped me with everystep until I understood and continues to help as needed.

Pros: The ability to filter when I have multiple listings.

Cons: I have not found any difficulties.

  • Reviewer Source 
  • Reviewed on 16/02/2017
Paul K.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 14/01/2015

"Very easy to use and incredible customer service"

Comments: We have used Veribook to manage our student counselling appointments. Prior to using Veribook, we managed all appointments through Outlook. Needless to say, using Veribook have saved a great deal of administrative time for us! Keith is incredible in his customer service. He is readily available and will get back to any query within the day. He's calm under pressure and can find a solution to any issue swiftly. I would highly recommend using Veribook if you need online scheduling within your business.

  • Reviewer Source 
  • Reviewed on 14/01/2015
Carrie C.
Web Developer
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/04/2014

"Veribook, the solution to my customer's needs."

Comments: I was looking for a powerful booking system that will fit my clients' needs. I came across veribooks and liked its functionalities; so I got intouch with customer service and they worked with me through it all on a timely manner. I even got a very functional demo! The client seems to be super satisfied and the cost is quite affordable. I am super pleased with Veribooks, thus the high rating :) Thank you Keith, you made my veribook experience quite awesome!

  • Reviewer Source 
  • Reviewed on 29/04/2014