--- description: Get detailed information about Rezdy usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rezdy Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Reservation & Online Booking Software](/directory/20032/reservations/software) > [Rezdy](/software/122690/rezdy) # Rezdy Canonical: https://www.capterra.co.il/software/122690/rezdy Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/122690/rezdy?page=2) > The world’s leading independent online booking and distribution platform. Save time, get connected \& ultimately grow your business. > > Verdict: Rated **4.5/5** by 237 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rezdy? Booking software designed for tour, activity \& attractions providers, as well as shuttle buses and charters. Channel Manager designed to connect operators, reservation systems \& resellers via one API. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 237 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezdy - **Location**: Surry Hills, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Rezdy is based on a hybrid pricing model with a small monthly fee \& small booking fee. There is a price for any business size, based on booking volume and features, so you can decide the best plan for your business. No credit card required to trial and no lock-in contract. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Barbados, Belarus, Bermuda, Bhutan, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 87 more ## Features - Accounting Integration - Booking Management - Booking Notes - CRM Software - Calendar Management - Central Reservation System - Client Management - Contract/License Management - Customer Database - Customer Support Software - Dashboard Software - Electronic Payments - GDS/OTA Integration - Group Reservations - Invoice Management - Itinerary Creation - Online Booking - Package Creation - Payment Processing Software - Pricing Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Resource Management Software - Scheduling Software - Vendor Management Software ## Integrations (16 total) - Apple Pay - Bookeasy - Fotaflo - Google Calendar - Google Pay - Google Sheets - Mailchimp - PayPal - Smartwaiver - Stripe - Wherewolf - WordPress - Xero - Zapier - authorize.net ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reservation & Online Booking Software](https://www.capterra.co.il/directory/20032/reservations/software) ## Related Categories - [Reservation & Online Booking Software](https://www.capterra.co.il/directory/20032/reservations/software) - [Tour Operator Software](https://www.capterra.co.il/directory/20033/tour-operator/software) - [Travel Agency Software](https://www.capterra.co.il/directory/20034/travel-agency/software) - [Rental Software](https://www.capterra.co.il/directory/30116/rental/software) - [Travel Management Software](https://www.capterra.co.il/directory/31057/travel-management/software) ## Alternatives 1. [WeTravel](https://www.capterra.co.il/software/163474/wetravel) — 4.8/5 (524 reviews) 2. [Bókun](https://www.capterra.co.il/software/178518/bokun) — 4.7/5 (452 reviews) 3. [Intelitour](https://www.capterra.co.il/software/1070243/Intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.capterra.co.il/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 5. [YouLi](https://www.capterra.co.il/software/187719/youli) — 4.7/5 (29 reviews) ## Reviews ### "Great software for tour operators" — 4.0/5 > **Aaron** | *20 August 2024* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Once you get used to it, it's very functional > > **Cons**: There is no Drop-off location, it should filter by all reservations by default on the dashboard, not able to customize texts, limited itinerary function > > Our entire business is based on Rezdy. There is room for improvement but overall it's a solid program. The customer service was much better when it was available by phone, but I understand that may not be sustainable. ----- ### "Bait and Switch Pricing. DO NOT USE" — 1.0/5 > **Brad** | *24 January 2026* | Fishery | Recommendation rating: 0.0/10 > > **Pros**: The usability and interface is great. For a simple business operations it is clean and optimal. Not over complicated > > **Cons**: Bait-and-switch pricing once you’re locked in We signed up to Rezdy on the clear understanding that pricing was a monthly fee plus $1 per offline booking. That suited our fishing business perfectly — we are highly weather-dependent and primarily take bookings in person, while potentially moving to online bookings via a website in the future. Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that we would be required to change plans, or that offline bookings would ever be subject to percentage-based fees. We were never told there was any requirement to be online or to use Rezdy for payments. We invested months setting up the system, learning the software, and integrating it into our operations. Then, three to four months in — once we were comfortable and reliant on the platform — Rezdy abruptly informed us that we had to change plans because it was supposedly more suitable for our business. When we asked to compare plans, we were pushed toward a Marketplace plan that: Is not displayed anywhere on their website Charges 3% of all bookings, online or offline Applies even though we do not take payments through Rezdy Applies even though bookings are manually entered In other words, Rezdy is now seeking a percentage of our revenue for bookings they did not generate and payments they do not process. When we stated that we wished to remain on the Foundation plan we originally signed up for, we were given an ultimatum: switch to the new plan within three days or leave the platform entirely. This is not transparency or fair dealing. It is a classic bait-and-switch, timed precisely when a business is most embedded in the software and leaving is most disruptive. Rezdy may suit businesses that operate fully online and process payments through the platform. For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed to keep. Extremely disappointing experience. > > Bait and switch pricing. We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to charge us about 10 fold as much. ----- ### "The Worst 3 Months of My Business Life" — 1.0/5 > **P Mathew** | *19 July 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. > > **Cons**: The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. > > I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. ----- ### "Rezdy Mergers Take Priority Over Functionality and Customer Service" — 1.0/5 > **Daniel** | *21 March 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do. > > **Cons**: The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear. > > At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good. ----- ### "Avoid Rezdy" — 1.0/5 > **Rene** | *17 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: The booking platform has some strengths and good functionality for the business and client. That’s about it > > **Cons**: Horrible customer service. Contacted twice over the course of 2 weeks for assistance and got zero reply. We have one active company using Rezdy and one that is no longer active. My request for support was regarding the inactive account > > Decent platform. Terrible customer service. Moving all business to Fareharbour or Bookeo ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/122690/rezdy?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/122690/rezdy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data