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About Intellect QMS

Intellect provides the world's most configurable and flexible AI-powered QMS software.

Learn more about Intellect QMS

Pros:

What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

Cons:

There is nothing about the software that I don't like.

Intellect QMS ratings

Average score

Ease of Use
4.5
Customer Service
4.7
Features
4.6
Value for Money
4.5

Likelihood to recommend

8.6/ 10

Intellect QMS has an overall rating of 4.6 out 5 stars based on 81 user reviews on Capterra.

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Filter reviews (81)

Nazia
Nazia
Regulatory Affairs Manager in US
Verified LinkedIn User
Biotechnology, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Fit for our QMS needs!

5.0 3 years ago

Comments: After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect. Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her. Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.

Pros:

-Configurability -Ease of use -Workflow Management -Exceptional Customer Service

Cons:

Some out of box screen prompts can be improved for a more enhanced experience.

Intellect Response

3 years ago

Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team

Ashley
Sr. Director- Corporate Quality in US
Biotechnology, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Enterprise Quality Management System

5.0 4 years ago

Comments: Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.

Pros:

The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.

Cons:

Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.

Intellect Response

3 years ago

Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team

Steven
VP Quality in US
Pharmaceuticals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

KnowBio, LLC

3.0 5 years ago

Comments: It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros:

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons:

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Beverly
Quality Systems Manager in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best QMS Software!

5.0 2 years ago

Comments: No stress using the software or with the company if we encounter an issue we can't resolve.

Pros:

Easy to customize and create new apps. You don't have to be a software developer.

Cons:

Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions.

Lori
Quality Assurance Analyst in US
Telecommunications, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Intellect Software

5.0 6 years ago

Comments: Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros:

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons:

There really is nothing that I don't like about the software.

Elaine
Quality Director in Canada
Medical Devices, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Powerful platform and easy to configure and build apps without knowing coding

5.0 4 years ago

Comments: Very powerful platform, easy to change the OOTB and build new apps, great customer service and great and resourceful online Intellect University

Pros:

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Cons:

Does not come with actual e-signature like DocuSign

Kevin
Regulatory Compliance Manager in US
Consumer Goods, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Intellect Implementation and Capabilities

4.0 5 years ago

Comments: Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.

Pros:

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Cons:

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

Genesis
Genesis
Marketing Specialist in Philippines
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Intellect QMS Review

5.0 2 years ago

Pros:

Easy to use even I have small programming experience. Also very useful to find detail documents.

Cons:

Onboarding process some time is slow. Also mobile app need improvement.

Jenae
Jenae
Customer Support/Quality Specialist in US
Verified LinkedIn User
Medical Devices, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Versatile and user-friendly!

5.0 4 years ago

Comments: A+, would absolutely recommend.

Pros:

#1: the folks at Intellect are fantastic. They've got a great implementation process to help you get launched as quickly as possible while making sure any vital features that might be unique to your SOPs are present. #2: the no-coding customization is a GAME CHANGER. It's just an incredibly customizable platform in general (lookin' at you, Salesforce). I'm also our company's main SF configurator, and making changes to Intellect is a dream compared to the constant running-into-walls that happens when I'm trying to edit SF. #3: the out-of-the-box platform is genius - it enables users to get started quickly, and also has a lot of the design legwork done for folks who want to further refine the product.

Cons:

There's a 'Help' tab by default on each App, but it's just a placeholder that needs to have something generated by the customer. Would be nice if this could be hidden off the bat and only enabled once something is uploaded, but this is really splitting hairs. It's super good.

Intellect Response

3 years ago

Hi Jenae, Thank you for your review! We love to hear that you think our team is fantastic! We truly care about our customers and place a big emphasis on successful implementations. Of course, hearing that the Intellect no-code compliance platform is a GAME CHANGER. You're speaking our language. - The Intellect Team

Atul Pratap
Atul Pratap
Sales And Marketing Specialist in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great QMS software

5.0 3 years ago

Comments: Overall, the programme is fantastic and has greatly benefited me in my business.

Pros:

It is excellent software that is user friendly and flexible QMS software. Apps may easily be configured and modified to suit your unique requirements. It has a wide range of features. Without coding, there are several tools available to modify any part of the app, workflow, or user interface to meet your needs.

Cons:

Training and a working understanding of fundamental programming are required for software customization. A minor inconvenience and time sink is the trouble shooting option, which occasionally fails to identify the issue.

Alec
Quality Supervisor in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great QMS system and easy to use

5.0 4 years ago

Comments: Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.

Pros:

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.

Cons:

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.

Intellect Response

4 years ago

Hi Alec, Thank you for taking the time to review Intellect. We're happy to hear that Intellect's extreme configurability helped you design a QMS solution that meets your unique needs. We appreciate your feedback about your onboarding experience, and we're always looking for ways to improve. Thank you for also sharing the many benefits you've experienced already. - The Intellect Team

Ken
Director of Consumer Satisfaction in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best of both

5.0 3 years ago

Comments: Outstanding

Pros:

The software comes with pre-configured applications but allows for custom applications to be built as well as changes to the pre-configured applications.

Cons:

We have had a very positive expereince with Intellect

Intellect Response

3 years ago

Thank you for your review! Customer success is truly our #1 priority. We love that you continue to have a positive experience with Intellect and how pleased you are with our customization capabilities. We thank you for your feedback and hope to continue upholding these positive experiences. - Intellect Team

Kristen
Director of Quality Control in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Intellect for everyone

5.0 4 years ago

Comments: Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

Pros:

Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.

Cons:

So far we have yet to find something we don't like about Intellect.

Intellect Response

4 years ago

Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.

Chelsea
Quality Systems Administrator in US
Chemicals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Service and Endless Customization Possibilities

5.0 3 years ago

Comments: Our company went from a manual system to Intellect QMS software. We have increased efficiency across the board. We are implementing/creating more apps to automate processes and eliminating errors that come from so many manual updates. We appreciate the metrics/statistics built into the system as well.

Pros:

The product is very user friendly and easy to customize/configure. It has all of the main apps that we need and we have the option to create more based on the companies needs. The price is excellent and the implementation was very smooth. Our implementation specialist is amazing and really understands the product inside and out.

Cons:

We had a bug before going live, but Intellect fixed quickly.

Intellect Response

3 years ago

Hi Chelsea, Thank you so much for your review! We love to hear that you found Intellect to be user friendly, easy to modify, and that you enjoyed working with our implementation specialist. Congrats on starting your digital automation journey with Intellect. We're here to help throughout your journey. - The Intellect Team

Jon
Senior Consultant in US
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Learn and Adapt

4.0 5 years ago

Comments: Overall, I have found intellect to be a solid product that can replace many manual tasks in quick development time. The aesthetics in terms of UI could be improved with some simple snap to grid that will allow for a cleaner look.

Pros:

Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful.

Cons:

When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time.

Brizl
IT in Philippines
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Intellect QMS: A User's Perspective

5.0 2 years ago

Comments: Intellect QMS is a software that helps manage quality, safety, and compliance in businesses. I like it because it is easy to use and I can build my own apps with it. The software has helped us improve our processes and make sure our products are safe.

Pros:

It is a great software platform that is very configurable. The mobile app is great because it helps people work from anywhere.The no-code platform is great because it lets us create new business apps to help us address any gaps in our processes. This has saved us a lot of money and has made our operations more efficient, reducing the risk of product recalls.The integrated suite of apps has made it easier for our quality teams to manage all aspects of our quality management system. The software is user-friendly and intuitive, making it easy for anyone to use it effectively.

Cons:

Intellect QMS has some good features, but there are some drawbacks. One issue I faced was with the mobile app's offline capabilities. Another was that the software was not very configurable, which made it harder to customize it. Technical support was also very helpful in resolving these problems.

Sarah
QA Systems Manager in US
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Ease of configurability helps us meet our compliance needs

5.0 4 years ago

Comments: Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities.

Pros:

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

Cons:

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Intellect Response

4 years ago

Hi Sarah, Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises. - The Intellect Team

Isabella
Strategic Operations Analyst in US
Pharmaceuticals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Worth the Money if You have an Employee to Dedicated Time to the Job

4.0 4 years ago

Comments: As an administrator/ designer of the software, takes a long time to understand the language of the software and customization on your own. As a user, it is pretty straightforward to use.

Pros:

Ease of uploading information and flow of information. Pretty straightforward to understand.

Cons:

Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.

Intellect Response

4 years ago

Hi Isabella, Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service. Thanks again! The Intellect team

sarah
Quality Director in US
Food & Beverages, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Customer Sevice

5.0 4 years ago

Comments: The system is taking multiple systems into one place for my company, the customizing has been great due to the amazing customer service

Pros:

Everything can be customized, from the wording to the workflow.

Cons:

I haven't found anything that I don't like about the system.

Intellect Response

4 years ago

Hi Sarah, Thank you for your review! We're happy to hear that you find Intellect to be customizable and that our customer service has been helpful. Please let us know how we can help in the future. Best regards, The Intellect team

M A
Owner in US
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use

5.0 4 years ago

Pros:

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Cons:

Nothing to not like. Easy to use and set up

Rod
Senior Business Analyst in US
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good DMS software

4.0 6 years ago

Comments: We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.

Pros:

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

Cons:

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

Don
Application Developer in US
Computer Hardware, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Intellect Quality Management System

4.0 4 years ago

Pros:

The product is easy to use and customize.

Cons:

Integration with external data sources could be more robust.

harmandeep singh
Graduate Assistant
, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Be intellect!

4.0 7 years ago

Pros:

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Cons:

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

Shawn
President & CEO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful Compliance Solution

5.0 9 years ago

Comments: Intellect enables compliance for a wide variety of regulations and requirements. Ideal for standardization, audit trails, reminders and notifications, and custom reporting.

Pros:

- No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team

Cons:

Cannot think of any

Lydia
Administrative Assistant in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Entire Process Training through Build through Use

4.0 5 years ago

Pros:

I like the Document and Data Control app, the Audit app and apparent complexity of the Program if it is needed. Now that those above me have completed the initial program build, I find it is very easy to use.

Cons:

My opinion was that the Integration process of the Software with our Organization did not go as smoothly as it could have.