--- description: Get detailed information about Rilla usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rilla Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [Rilla](/software/1061343/rilla) # Rilla Canonical: https://www.capterra.co.il/software/1061343/rilla Page: 1 / 15\ Next: [Next page](https://www.capterra.co.il/software/1061343/rilla?page=2) > Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates. > > Verdict: Rated **4.8/5** by 345 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Rilla? Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 345 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rilla ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Dominican Republic, United States ## Features - Automatic Transcription - Billing & Invoicing - Customer Database - Customer Experience Management - Job Management - Mobile Access - Quotes/Estimates - Real-Time Updates - Routing - Technician Management - Work Order Management ## Integrations (1 total) - ServiceTitan ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Speech Analytics Software](https://www.capterra.co.il/directory/32258/speech-analytics/software) ## Related Categories - [Speech Analytics Software](https://www.capterra.co.il/directory/32258/speech-analytics/software) - [Service Dispatch Software](https://www.capterra.co.il/directory/30059/service-dispatch/software) ## Alternatives 1. [Fathom](https://www.capterra.co.il/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Talkatoo](https://www.capterra.co.il/software/198507/talkatoo) — 4.7/5 (220 reviews) 3. [Gong.io](https://www.capterra.co.il/software/157969/gong-io) — 4.8/5 (560 reviews) 4. [CallAI](https://www.capterra.co.il/software/1051183/callai) — 4.7/5 (7 reviews) 5. [Transkriptor](https://www.capterra.co.il/software/1030033/transkriptor) — 4.7/5 (550 reviews) ## Reviews ### "New Home Construction Review" — 5.0/5 > **Kevin** | *19 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Accessibility into the sales rep sales process. Able to coach in moment with an individualized plan > > **Cons**: The gimmicky tokens and credits you have to buy. The upcharging seems a little too much for my company > > So far so good. Good interactions with the support team. The Ai feedback is doing very well. The transcripts have room for improvement ----- ### "Best sales coaching services in the industry" — 5.0/5 > **Zac** | *8 January 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: I've been in sales for 21 years, I've recorded myself and gone back and listened to it for years. When the iPhone was brand new it was a game changer but rilla, with the transcription, use of Ai, ability to comment, and coach and share best practices has made this an indispensable tool for our company. Not just for trianing, coaching, but for a CYA protection standpoint as well, we've had homeowners say "that's not what the rep said." or "I was never told that" Rilla has saved us from lawsuits on two seperate occasions, I'm sure as a result I'll be able to pay for Rilla for a long time and be financially ahead both in how it helps sped up training, advance the sales reps confidence, learning curve, and activity, it helps keep the rep sticking to the basics and avoiding short cuts and going back to listen to the sales pitch has saved us headaches because now we know exactly what was or wasn't said in the house. Some reps have been hesitant to use it, they don't want "big brother over their sholder, but then they see the reps using it are making more, not just for the coaching, but also for the ability to search the conversation to remember what was said, it makes the reps the use it super human, they're augmenting their memory, speeding up training, and holding themselves accountable with data that will catapult their career. We've been with Rilla since their beginning, we've seen them grow, a lot faster than our company, and they still reach out to make sure we are set up for success, and have taken a lot of our feedback and made an app we love to use. Thanks Rilla > > **Cons**: Honestly the things we like the least have already been shared with Rilla and over the years they've changed the app and service to make it so much better than it ever has been. They've built an app we really love using. I do wish we could retitle the conversations, and delete the ones that don't need to be kept a little easier. > > Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before probably 3 dozen different sales conventions over the last 20 years between the two of us and weren't sure if it would be worth the expense, this year we are brining our whole team because it was seriously one of the best conventions we've been to, in some ways, it was the best, I think especially for a younger company, sales person and for in home sales. So, why mention this? Because Rilla is a lot more than just another app on your phone, it's a lot more than just one more task for a sales manager. It's a coaching program and I really believe Rilla will be one of the biggest sales brands in the country with the culture and tools they are helping build for companies that want to take sales seriously and level up to the next level, or more. ----- ### "Rilla? Nah" — 1.0/5 > **Verified Reviewer** | *26 March 2026* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: It synched nicely with our Blue Collar Success Group process. It worked ok as long as tech did not call ahead to the customer > > **Cons**: If the tech called ahead, the call would be recorded but no automatic start of recording when they arrived at job. Their work around created issues. Switched to another system with a better trigger and stopped using Rilla after 30 days. They refused to lower total contract price to get out. Demanded $24K for 30 days of use that did not work the way originally described. > > Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not recommend dealing with Rilla. They are not transparent, greedy, and their product is not as good as others. ----- ### "Good features, but is it necessary?" — 5.0/5 > **Verified Reviewer** | *6 April 2026* | Construction Software | Recommendation rating: 5.0/10 > > **Pros**: The AI festures and summaries of my interactions. The role playing feature is interesting and can keep you sharp. > > **Cons**: Would like a lock screen widget to pause and resume recording. UI could be improved to make navigating to previous interactions streamlined. > > Positive experience using Rilla overall. Not 100% sure if it is "solving a problem" to add value, but the features it has work quite well. ----- ### "Playback of recordings are great\!" — 5.0/5 > **Amanda** | *21 February 2026* | Construction Software | Recommendation rating: 8.0/10 > > **Pros**: Takes notes and has play back of appts. so you can relisten. Managers are able to listen in live or follow up with notes on the presentation. Solid evidence basically of what really took place and what was said. > > **Cons**: Cant record if you get another walk in or pause current appt to record new. Disconnects if you use another app with voice. > > So far I enjoy replaying and listening to my sales demonstration. I like that its a recording as well when you have conflicting information about what took place during a meeting. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.il/software/1061343/rilla?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/1061343/rilla) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data