---
description: Get detailed information about Chatbase usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Chatbase Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Chatbase](/software/1053300/chatbase)

# Chatbase

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> Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
> 
> Verdict: Rated **4.3/5** by 73 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 73 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chatbase.co

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Get 2 months for free by subscribing yearly\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Customer Support Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Real-time Consumer-facing Chat

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [AI Marketing Tools](https://www.capterra.co.il/directory/34136/ai-marketing-tools/software)
- [AI Sales Assistant](https://www.capterra.co.il/directory/34135/ai-sales-assistant/software)
- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Alternatives

1. [ChatGPT](https://www.capterra.co.il/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Denser AI](https://www.capterra.co.il/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Good ChatBot customizer" — 4.0/5

> **Verified Reviewer** | *3 February 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: ChatBot is a powerful tool for customizing and adapting chatbots.
> 
> **Cons**: ChatBot lacks AI Action even in the most expensive plan

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### "Light weight ChatGPT bot for your Site." — 3.0/5

> **Peter** | *13 September 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of setup and the flexibility to add content in various ways.
> 
> **Cons**: Price. I think that the price is a bit too steep for the credits that are allocated for each plan.
> 
> Very good. Easy to use and setup. Has help our team save on hiring additional staff to support our visitors who contact us by chat.

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### "Chatbase is the brand of choice for stand-alone A.I.-powered, simple and powerful chatbots" — 4.0/5

> **Rik** | *16 September 2023* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: The ease of use and the speed of the responses are the best features of Chatbase. The features are limited, making it a clear interface with not too many choices and options.There is an API\!
> 
> **Cons**: 1) I think a temporary issues is that Chatbase is growing fast and focused on building out a product. The customer information and service, the documentation seems to get less focus than the focus on product development.2) The problem with 'hallucination' is quite apparant and the bot WILL generate a totally wrong answer with that greatest of eloquence and confidence, which might (rightfully so) throw some people off. 3) The simplicity of Chatbase has the downside that the platform has limited use cases.
> 
> The platform is simple and powerful in limited use cases. The company behind Chatbase is growing and the product seems to be getting better (more features) every month. Don't expect service or support anytime soon. Be willing to find stuff our yourselves, or amongst each other: https://www.facebook.com/groups/312848147798806/

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### "So far so good" — 3.0/5

> **Verified Reviewer** | *15 September 2023* | Research | Recommendation rating: 6.0/10
> 
> **Pros**: I love that I can use all my own assets to train the bot.
> 
> **Cons**: I wish AI could read my spreadsheets and calendars better. I save these to pdfs and MS Word to eek some information out of them for the bot.
> 
> I am training Chatbase on several of my projects to support my project teams 24/7 and am so far very happy with the capabilities. As we dive deeper into my projects the proof will be in the eating of the pudding. I will want my team members to weigh in.

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### "Gamechanger\!" — 4.0/5

> **Isaiah** | *7 September 2023* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Chatbase is how easy it is to import sources to the Bot. It loads quickly and there are many different resource types to add.
> 
> **Cons**: I'm not a fan of how the bot can be imprecise at times. For example: It sometimes makes up URLs with our domain. I don't like how this can mislead some users.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1053300/chatbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012414/Chatbase/> |
| en-AE | <https://www.capterra.ae/software/1053300/chatbase> |
| en-AU | <https://www.capterra.com.au/software/1053300/chatbase> |
| en-CA | <https://www.capterra.ca/software/1053300/chatbase> |
| en-GB | <https://www.capterra.co.uk/software/1053300/chatbase> |
| en-IE | <https://www.capterra.ie/software/1053300/chatbase> |
| en-IL | <https://www.capterra.co.il/software/1053300/chatbase> |
| en-IN | <https://www.capterra.in/software/1053300/chatbase> |
| en-NZ | <https://www.capterra.co.nz/software/1053300/chatbase> |
| en-SG | <https://www.capterra.com.sg/software/1053300/chatbase> |
| en-ZA | <https://www.capterra.co.za/software/1053300/chatbase> |

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