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About ChatGPT

ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.

Learn more about ChatGPT

Pros:

The on the spot response for questions such as excel formulas to use in describing what kind of reports I would like to see and what cost categories to use in my chart of account.

Cons:

There may be algorithmic bias which should be addressed.

ChatGPT ratings

Average score

Ease of Use
4.8
Customer Service
4.0
Features
4.6
Value for Money
4.5

Likelihood to recommend

9.0/ 10

ChatGPT has an overall rating of 4.6 out 5 stars based on 127 user reviews on Capterra.

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Filter reviews (127)

Archit
Archit
full stack developer in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My experience with with most advanced AI Model - ChatGPT

5.0 5 months ago

Comments: I have been using ChatGPT for a long time and have enjoyed how it has improved since it started. It is now able to give very long responses and with the o1 it is even able to generate full-length project reports. It's an excellent code reviewer and can provide alternate ways to perform the same tasks. But sometimes it may not be very accurate so I always make it a point to read through to rectify issues if any.

Pros:

Ability to complete the same work in minutes which would take a person days to complete. It can remember chats which makes it an efficient tool when we want the modification to certain information multiple times for eg. you can share your resume with it and then based on the job profile it can make changes for you whenever you apply for a new one. It is a very handy tool for developers as it has in-depth knowledge of libraries and frameworks such as React, Angular,Javascript, and others.

Cons:

Since it is trained on fixed data its ability to think of a solution is limited so it may repeat the solution if it does not have enough information on the innovative solution.Reading text from images is still not clear . Images generated by it are too detailed and one can make out they are generated by AI. Sometimes it may remove some information from the solution if your prompt focuses on a specific part of the solution

Serge edmond
Mobilizer in Rwanda
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

THE BEST THING OF CHATGPT

5.0 2 months ago New

Comments: I started using chatgpt in 2022 and it is good for asking .

Pros:

I love how ChatGPT can help me with almost anything, from answering questions to brainstorming ideas.

Cons:

sometimes I wish it could understand a bit more of the subtle context behind what I’m asking.

Lenin Robinson
Teaching Assistant in UK
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good companion for Students

3.0 last month New

Comments: It's good for quick learners
Time saving
Good for students in planning and learning

Pros:

Speed and creativity in gathering information. Great for quick learning

Cons:

Sometime inaccuracy in information Sometimes it gives false reference and citations

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Smart assistance.

5.0 2 months ago

Comments: I enjoy the app and use it to enhance my knowledge and creativity.

Pros:

Time-saving and versatile learning tool.

Cons:

Subscription costs and data privacy concerns.

AL
Lead Pastor in US
Religious Institutions, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Spurring on Creativity

5.0 4 weeks ago New

Comments: It's been incredibly helpful with short research projects finding out about particular topics in depth so as to get a different idea or get on another track when I got stuck with a mental block

Pros:

user friendly, easy to navigate, and updates fantastically!

Cons:

the AI creating an image feature isn't quite up to par with others

Chris
Product Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Excellent tool, but don't rely on it too much for accuracy on items of critical importance

5.0 4 weeks ago New

Pros:

Very versatile in its usage. I've conducted product research, helped with text generation ranging from drafting e-mails to song lyrics. ChatGPT is very quick and knowledgeable and the free plan meets my needs 95% of the time.

Cons:

Limited to text generation, meaning I need to rely on other tools for things like image, video, or audio generation. However, the main issue I have with ChatGPT is that it's frequently (and confidently) wrong about quite a bit. For example, I was doing product research to try to find a version of simelcone without potassium benzoate. ChatGPT gave me half a dozen options which it asserted did not have this ingredient, yet when I reviewed the labels of these products, each one of them had potassium benzoate. It cannot be trusted with these types of sensitive issues as it can be boldly and repeatedly wrong.

Kornel
Head of Solutions in Netherlands
Staffing & Recruiting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT is the BEST!

5.0 last month New

Comments: Very Positive. ChatGPT has helped with many problems that I have had.

Pros:

It is very fast and provides clear and detailed answeres.

Cons:

you need to be very clear with GPt with your instructions for the answer to be what you are looking for.

Safia
Project Lead in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AI still has a long way to go

4.0 2 months ago

Comments: My overall experience is good. I've been using ChatGPT daily since it was released. It has helped me streamline processes and decipher technical information.

Pros:

I like being able to feed it vital information to receive a detailed plan or proposal. I also think Chatgpt is useful when you have a mental roadblock.

Cons:

IMAGES. I hate the output of images. I've tried to get graphs, infographics and flowcharts and everything single ones of them come out identical with way too much information (text) included.

Omar
Fulfillment Specialist in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

ChatGPT AI Future !

5.0 2 months ago

Comments: Overall ChatGPT has been A powerful Ai chatbot. I love using this to get answers and perform small tasks which would take me much longer if I was to do them on my own.

Pros:

ChatGPT is the best Ai software I have tried. I use this on daily base and with the help of ChatGPT I am to get accurate information which saves me time from searching the web. It’s like having your own personal Ai assistant.

Cons:

I found ChatGPT to be very powerful in sourcing information , however sometimes it does have difficulties finding statistics when doing multiple comparisons simultaneously.

Mathieu
Recruiter in France
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

I've found my assistant!

5.0 3 weeks ago New

Comments: Great experience - it takes less and less time loading, it's intuitive, there are many models available based on what we want to achieve.

Pros:

A real assistant! Several models available depending on what we want to achieve.

Cons:

LLMs can hallucinate and it's the case of ChatGPT too which doesn't always return the expected answers.

Shelly
DSP in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

ChatGPT where have you been all my life

5.0 6 months ago

Comments: Its wonderful for my everyday life from asking what certain laws are in my state to how to make split pea soup. ChatGPT offers advice and or recommendations on any and everything there hasnt been a single question unanswered when using it. I have influenced at keast a dozen of my peeps to download this app. Absolutely so helpful. It could be as simple as needing the definition of a word. Its fast responses help me out in a pinch. Love it!!

Pros:

I use this app several times a day. It is so useful and helps jog my memory on everything from how long i need to boil eggs to helping me write a successful resume.

Cons:

I havent found anything i dont love honsetly its like having a super intelligent bestie

swati
Sr. Graphics designer in India
Graphic Design Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Chat gpt making work easy

5.0 10 months ago

Comments: Quite amazing experience with chat gpt as its helpful ingenerating captions, taglines, instagram copies, mails even the content for presentation

Pros:

chat gpt generates content which is very genuine and meaningful and eve small prompts work for it, even if you are not elaborative you can generate nice and meaningful content

Cons:

chat gpt works less likely in case of multilingual content generation. Secondly regenerating content gives same meanings and content repeatedly.

Shrushti
Writing in India
Writing & Editing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Use it to ease your work.

4.0 5 months ago

Comments: It is good for use to enhance your workability. Sometimes, it makes it dependent on the application. It gives short information but is not detailed. What I love about this is that it gives basic information to big information.

Pros:

This software is where you can find information in minutes. This has no country boundaries. The most useful part is to remember your previous search and give an answer based on that. It understands what information are you looking for if you are not even clear about it. Also it gives example to understand easy.

Cons:

This app is addictive. It is not so good to use on a regular base. It is not always true if you are looking for very internal information, so you have to double-check sometimes with Google Sites or any other information platform. For getting new information besides old what you have done before this can't give because it stuck on your previous information and data. Use ChatGPT to simplify your work but not to do a fast job.

Tommy
Tommy
Growth Team in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Chat GPT proves that AI is your friend

5.0 8 months ago

Comments: Absolute time saver. AI is not the enemy, the people that use it to become more efficient will replace the people who fear it.

Pros:

The ability to not only generate content but ask questions and receive answers without doing hours of research is so helpful. The amount of excel/sheets formulas I've asked to have written from scratch alone has saved me hours and hours of work. Plus you can use the free version and not pay a dime.

Cons:

Sometimes the free version is slow to answer, only because it receives so many requests from other users, the paid version does not have this issue though.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Chat with chatgpt

4.0 3 months ago

Comments: This is a best application to get solution to the problems or questions that we have. It gives all the answers but this makes people lazy and reduces the thinking capacity of the people.

Pros:

It's a best application for getting single answers in multiple creative ways. It gives quicker answers and helps in time consumption. It helps to reduce the pressure by giving answers in lesser time and onto the point.

Cons:

Sometimes it gives wrong answers with full confidence. This breaks the trust of the users. Some people depend completely on this to get their tasks done. But even after giving all the answers right and just one ans wrong reduces the number of people using this.

Arjun
Arjun
Founder in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best AI text Generation Tool.

4.0 7 months ago

Comments: Overall, ChatGPT is very useful for my day to day workings as well as for finding solutions to some basic problems as well.

Pros:

The content and text generation in ChatGPT is very accurate and reliable for end user implementation. I use ChatGPT for generation of ad headlines and descriptions for Google Ads

Cons:

Sometimes the query results are very general and basic which lacks personalization according to usage. Data can be sometimes inaccurate.

Issac
Senior Engineer in India
Automotive, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

The most accurate LLM

5.0 3 months ago

Comments: Its a very useful tool that helps to solve almost all coding or general questions that I come across during my day to day work

Pros:

Chatgpt remembers all the chat history and responds to all your prompts by referring to all conversations and responses in the previous chat. Supports attachments such as screenshots and can ask a question based on attachment and the response is accurate always

Cons:

Does not support generation of a document yet if I want a text response to be saved in word it currently doesn't support it

Jeff
Instructional Tech Coach in US
E-Learning, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT for Education

5.0 last year

Comments: Its been good. For the way I use it, and teach it, its an amazing tool that every teacher should have bookmarked and open daily.

Pros:

This can save teachers hundreds of hours through out the year with doing basic things such as writing questions, helping with rubrics, writing objectives, coming up with ideas, brainstorming...

Cons:

Its hard to fully trust as it is always confident it its answers yet really messes up on some things. None more than math. For some reason it seems that it knows what its doing yet the math answer is often wrong.

Aryan Priyansh
Aryan Priyansh
Co-founder in India
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ChatGPT: Great Tool with Minor Limitations

5.0 3 months ago

Pros:

ChapGPT provides quick, accurate answers and creative ideas.

Cons:

Sometimes gives inaccurate or unclear answers

Vijayalaxmi
Senior Manager - TA in India
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

ChatGPT - A Quick Fix

5.0 8 months ago

Comments: Ever since i have discovered this app, i have been using it in almost all my work, may it be writing email, letters , research for PPT or ever a content for my presentations. It uses simple readable language which makes it more user friendly.

Pros:

You can use ChatGPT for almost all my communications and Content Gives quick write up and the content is precise. You may change your prompt as many times as you wish. The run time is so fast that your work finishes in no time. User Friendly Interface

Cons:

You must frame the exact prompt to get best content/Results You tend to trust the content without verifying as this acts a quick fix to all the content that you need in seconds

Glen
Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ChatGPT - the best assistant ever.

5.0 5 months ago

Comments: It is a learning curve. Input the best prompts for the best results.

Pros:

ChatGPT is just an amazing tool. I do not get it to write for me; I use it as my assistant. I write something and then ask the ChatGPT to just look over it and it proposes things to add and gives me a better version of my writing.

Cons:

If you ask it to write for you, it looks Chat'esk.

Josh
Owner in US
Investment Management Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Was groundbreaking, and is innovative, yet so PC that it's lagging behind due to censorship.

3.0 last year

Pros:

ChatGPT was the initial chatbot and AI that I tried when I got into the market. It is the very first experience with AI I have had and it was really cool and it still is awesome in the ways of being able to chat with a computer program or robot such as this and it understanding and talking back like a normal person, but it seems the longer it is alive and the more p. c. that the open AI company that owns it gets the more censorship is being placed on it. to the point that it will not even touch any topic pertaining to information that it finds to be even slightly offensive or not politically correct as previously m with the program now being so heavily filtered and censored there are just other Bots and generative AI that are now going to be much more viable options to anyone that wants to find out information or not be preached at about politics or political opinions or views. as well as the fact that base chat Gpt (free version and app) does not have access to the internet or knowledge prior to 2021. With it lacking the ability to use the web to find real-time data it almost makes it pointless, to me at least.

Cons:

How heavily it is censored and continuing to be censored and will not talk about anything it finds even slightly offensive even if the user does not think that it is offensive or is honestly trying to learn something. the other point is the fact of not having internet access for real-time data

Adeola
Writing in Nigeria
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Chatgpt : Great For Content Generation

5.0 3 months ago

Comments: It's very effective and easy to use it has user friendly interface

Pros:

It generates efficient and effective response

Cons:

It can make mistakes because it is an artificial intelligence

Jose Manuel
Marketing Manager in Spain
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The future is here. ChatGPT, better than skynet

5.0 last year

Comments: It helps me a lot with my job, to create ads, email, articles, etc. In other words, I can do more work in less time

Pros:

I use it a lot to translate content into Portuguese from Portugal, and it works much better than Google Translate or Deepl

Cons:

Some times the answers are not good, because he invents the answers when he doesn't have the information to answer

Tiffany
Tiffany
Founder in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My new bestie

3.0 2 years ago

Comments: I love it. It's like having a personal assistant, business coach, content generator, and editor all in your pocket. If you have a new business, this is a goldmine b/c while you may not be able to afford a marketer right off that bat, you can use Chat to make doing it yourself easier!

Pros:

Sorry not sorry, but ChatGPT is awesome. Yes, in the beginning there were some issues, but what software doesn't have that when it first launches?! Now, let's get into what makes this what you need. I've literally replaced google with it for a LOT of things. I've used it to help me come up with icebreakers or group activities for my speaking engagements and 1:1 clients. Getting clear and more focused on your business (or personal) thoughts and plans is soooo much easier with ChatGPT. Some look at it as doing the work for you, but I see it as helping you think deeper or sparking ideas that you may not have thought of.

Cons:

If you do not have the paid version your access to GPT 4 and soon to be 5 will be limited.