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About Yahoo Mail

Yahoo Mail is a web-based email app that can be accessed on desktops and mobile devices.

Learn more about Yahoo Mail

Pros:

I love how I can view messages from one sender and not have to scroll through dozens of messages or a whole list of search results. You can click on a button to view all subscriptions.

Cons:

Spam emails- I think there is no way to stop these.

Yahoo Mail ratings

Average score

Ease of Use
4.3
Customer Service
4.1
Features
4.1
Value for Money
4.5

Likelihood to recommend

7.5/ 10

Yahoo Mail has an overall rating of <span class="">4.2</span> out 5 stars based on <span class="">784</span> user reviews on Capterra.

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Filter reviews (784)

zoie
zoie
Creator and Coach at TantricSense in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Yahoo Mail my first email account and trusted favorite.

5.0 6 months ago

Comments: Yahoo Mail is my first and primary email account. I've never had any issues in over 12+ years of use. It's a trusted, reliable work-horse. I highly recommend it.

Pros:

Yahoo Mail was my first email account and a trusted favorite to this day. It's easy and intuitive to use and customize. Setting up folders, formatting emails, filtering... it's all really simple and straightforward. Also, works well across different devices including my Kindle Fire and iPhone.

Cons:

I found it difficult to set up with Microsoft's New Outlook email software. I think this is more a Microsoft issue rather than Yahoo Mail.

Nilesh
Intermediate Representative
Financial Services Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo Mail review

5.0 10 months ago

Comments: Overall experience with Yahoo has been great so far. Far better than my previous email provider.

Pros:

I like Yahoo for the storage space that it provides, its low cost and its good spam filters.

Cons:

If Yahoo could reduce the number of ads, that would be great.

Michael
Michael
Office Services Clerk in Canada
Verified LinkedIn User
Legal Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Still keep my Yahoo Mail after all this time

3.0 10 months ago

Comments: Fairly okay, i still have it because google sometimes does too much. I ike yahoo's layout, and their search function has gotten better over the years, although not perfect.

Pros:

I like that i can still use it for login purposes on social media without messing up my gogl accunts that i have logged in various devices. Its fairly straightforward but also at times, as easy to use as gmail.

Cons:

Not pleased with the amount of spam that slips through the cracks. Many end up in the spam folder, but a lot of phishing ones get through to my main folder because scammers use an account holder name familiar to my, while using some ramdom email.

Jenny
Human Resource Assistant in Trinidad & Tobago
Executive Office, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Convenient Email Application

5.0 3 months ago

Comments: Overall I enjoy using Yahoo. I love that I can have more than one Yahoo email account. I will continue to use the application because it is very easy and accessible.

Pros:

Yahoo is an email management application. I love using this for my personal emails. I love that it is real-time and I am able to easily find emails from years ago very effectively by using short phrases.

Cons:

I do not have any dislikes about Yahoo. I enjoy using the application.

Nicky
Independent Stylist in US
Verified LinkedIn User
Textiles, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

15 yr Yahoo User

5.0 9 months ago

Pros:

I have multiple accounts with other emails, but I also have 3 with Yahoo that I use the most. It’s easy to use, doesn’t constantly change, and very reliable.

Cons:

No complaints at this time. Sometimes is hard to find an old email. And I wish I could Flag certain emails so they aren’t deleted ever but I haven’t found a great way to do so yet.

Tatiana
Owner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Yahoo Member for life

5.0 7 months ago

Pros:

Yahoo mail is easy to use and very tech friendly for non tech users.

Cons:

The layout of the mail dashboard can be a bit confusing. However, once it gets filtered it is easier to navigate through.

James
Boss in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product!!!!

5.0 11 months ago

Comments: It is and has been a terrific experience using Yahoo mail, I recommend it to everyone!

Pros:

My favorite thing about Yahoo Mail is definitely multiple users and spam blocker.

Cons:

I personally didn't find anything I disliked about this product.

Eric
Welder in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Yahoo email staples

5.0 last year

Comments: It's been The main email service I've used for over 20 years.

Pros:

Yahoo has always been great for my messaging and takes care of all my needs .

Cons:

Can be a little slower when used with basic android.

Sandra
Marketer and Content Writer in Kenya
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to send , receive, search, store, and retrieve emails

4.0 last year

Comments: Yahoo Mail provides a well designed platform to send, receive, and manage emails. It has been in use for many years and has stood the test of time. They have reliable security measures in place to ensure to prevent unauthorized access to your Yahoo accounts. We typically use Yahoo emails for formal communications but we all have other accounts as well. However, I feel that Yahoo mail needs to keep improving the platform with customizable features and integrating other apps.

Pros:

I use Yahoo Mail because they take email security seriously. They allow you to use passwords, 2 step verification, and still send alerts to recovery emails when there is a suspicious login attempt. They also offer generous storage for mails and files sent using Yahoo. I also like the search function because it makes it easy to file emails sent or received a while ago.

Cons:

Yahoo is not widely accepted despite being reliable. So we still need a google account to access some services and various platforms that allow users to sign up with their Google account. Yahoo should probably partner with other service providers to introduce "sign-up with Yahoo" option on those platforms. Sometimes important emails find way into the spam folder and you might miss important communications.

Oliver
Journalist in UK
Media Production, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy and intuitive

4.0 5 months ago

Comments: It’s fantastic with features that you would expect including easy online access and has kept up with the game outcompeting its contemporary rivals. Easy to create an account too for multiple-account needs.

Pros:

It’s attractive and has an easy handle to remember. It offers almost all the features Gmail offers and looks better. Works on multiple platforms too.

Cons:

It’s obscure and is considered a less modern option for users wanting to sign up to professional services and accounts.

Jonelle
Managing Director in Jamaica
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo!!!!!! For Yahoo Mail

5.0 11 months ago

Comments: I have a great daily overall experience with Yahoo mail. I use it daily and its functions just make my day easier.

Pros:

I like yahoo simplicity. It is very user friendly and it helps you to manage your emails better by creating different folders i especially love the shopping folder and news folder. If you want a email where you dont have to scratch your head to understand use yahoo mail you will not regret it.

Cons:

The search engine you have to be very specific with your wording to find whatbyou need.

Tonya
Caregiver in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

I absolutely love Yahoo mail!!!

5.0 7 months ago

Comments: Its free, easy to use and easy to empty the trash a lot faster than individually deleting emails because honestly that’s a pain and way too time consuming for me.

Pros:

It is way easier to delete multiple emails at one time than Gmail specifically because I use both email services but definately prefer Yahoo mail over gmail because of that and how bright and peppy/colorful the background is when I check my emails. Also love how much easier Yahoo mail is to maneuver than most of the other email services I use, plus its FREE!

Cons:

There are really No cons I can think of. All positives.

Mark Lester
Risk Operation Analyst in Philippines
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo Mail Review

5.0 11 months ago

Comments: I have been using yahoo mail since i was in high school and now im currently working still using it. Easy to use and user friendly.

Pros:

it is easy to use and it is user friendly. I have been using it for more than 10 years already.

Cons:

None, i like it a lot and i have been using it for more than 10 years.

tom
Admin in Kenya
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Yahoo mail efficiency.

5.0 last year

Comments: It has been a marvellous experience and has made me easily use email as opposed to before.Sending and receiving email is now effortless and fun thanks to Yahoo Mail.

Pros:

I would highly recommend one to go for Yahoo mail.I am extremely delighted by its inbox mail management and categorised feature allowing me to easily trace mails either in the inbox,outbox,sent,spam or archived sections.

Cons:

The font size bothers me a little because I am yet to figure out how to increase it.

Misty
Senior Credentialing Coordinator in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo Mail

5.0 6 months ago

Comments: I have no complaints; my experience has been pleasant.

Pros:

It is well established and is a well-known platform.

Cons:

My biggest con is that it is overwhelmed with Spam and Phishing attempts but that I would have to say is my con across most of the email platforms I have used.

Jasmine
Assistant in US
Consumer Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Yahoo

5.0 8 months ago

Comments: my overall experience with yahoo mail is still the same. I will continue to use Yahoo.

Pros:

I love the features that the google mail have, I also like that I can search for things just as the same in google search bar as well. I like that I can Find anything in the search bar , like emails when i need to find them.

Cons:

I havent had anything bad about my google, only this 1 time my email was hacked and it took months for me to prove who i was. that was the longest process

Jeanette
Jeanette
President in US
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Yahoo Email is a Good Email System

5.0 last year

Comments: Yahoo Mail is overall a very positive experience. It holds A LOT of emails even though it is a free account. I am very happy with Yahoo Mail

Pros:

I like that I can categorize emails into folders so I can manage them by topic. I like that I can easily search to find emails I am looking for. It's also easy to reply and forward to emails as well as send attachments.

Cons:

I use yahoo email for personal purposes because it doesn't integrate well with the Google services I use for my business. My yahoo email is one of the first email providers I used so I have had it for a very long time.

Daniel
Network Administartor in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo Mail

5.0 8 months ago

Comments: Have been using it for over 25 years plus and being a heavy user even for business, it was been wonderful with no issues or outages

Pros:

Yahoo Mail has been a proven product at the infancy of the email account systems on the internet and has sustationing usage over time with reliability.

Cons:

As always the Ads but they do have an option to pay for Ad free

Constantin
Constantin
Freelance in Benin
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Yahoo_Review

4.0 last year

Pros:

The research tool that helps to easily find an old message, the spam tool and the possibility to choose a background pictures were the features I liked more. Additionally, the app in general was not so difficult and guarantees a high security. It was possible to use Yahoo mail via Gmail app, this is perfect and in such way reduce the obligation to have yahoo Installed before using it.

Cons:

What they can add to the app is something like Google meet or zoom that will help to lead conferences via it. The app is also a little bit difficult for beginners. I have been using this app since 2013 but till now, there things I still not master

Fara
Homemaker in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Yahoo mail is the original email app

5.0 5 months ago

Pros:

It's very simple but has added features such as news

Cons:

Sometimes I get too much junk mail, but that could be my fault because of the things I sign up for.

Sarah
AP Payroll Clerk in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Long time user

5.0 last year

Comments: I have been using Yahoo Mail for years and I will continue using it. It is my favorite email service.

Pros:

It is very easy to navigate and move around the site. Saving and deleting emails is very easy and quick since you don't have to open the email to delete it.

Cons:

Sometimes I cannot find an old email using the search function.

Macky
Team Lead in Philippines
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Yahoo Mail Review

5.0 10 months ago

Comments: User friendly and easy to use and good for business and personal mailing.

Pros:

It is user friendly and easy to use. Using it for more than 10 years already.

Cons:

None, im using it for more than 10years already.

Vincent
Vincent
Market Researcher in US
Verified LinkedIn User
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The awakening of Yahoo through new Brand strategy

5.0 last year

Comments: I would note that the easiness in userbility and simplicity has made me fall in love with Yahoo

Pros:

I love the new look Yahoo. Definitely the rebranding is well thought as it has incorporated numerous features like yahoo mail app. Kudos to the team behind all this.

Cons:

I did not like the way personalised approach has been set to the web

Verified Reviewer
Verified LinkedIn User
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Yahoo y’a hoooo

5.0 last year

Pros:

Yahoo mail has a dynamic interface and is easy to use. As a small business I feel valider by the tool as I’m not overpriced

Cons:

Sometimes deleted mails will resurface . . It’s spam blocker is a bit wonky and usually is hard to filter

Ashan
Designer in Sri Lanka
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great email management tool

5.0 10 months ago

Comments: Easy registration and easy to use yahoo mail.

Pros:

Yahoo mail is great email management tool that help for me. Super easy to use it and can customize entire UI theme colour and others as I want. Email notification alerts are receiving perfectly and receiving updates that I've ordered in online.

Cons:

Nope. I haven't any dislike features about Yahoo mail.