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About Binance

Binance is an online digital wallet service through which cryptocurrencies can be traded, bought, and sold.

Learn more about Binance

Pros:

Since Binance is a world-renowned app there security features are very high and constantly evolving, Which e, in turn, makes coins in my wallets quite safe and secure.

Cons:

Difficult to use the mobile app which compels me to use the web version instead.

Binance ratings

Average score

Ease of Use
4.2
Customer Service
3.9
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.4/10

Binance has an overall rating of 4.5 out 5 stars based on 189 user reviews on Capterra.

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Filter reviews (189)

Author Kelvin
Author Kelvin
Trader in Uganda
Verified LinkedIn User
Investment Management Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Binance, one of the best exchangers out there

5.0 10 months ago

Comments: It helped me in successfully trading crypto for myself and some of my clients

Pros:

It has lots of functions and investment options, and has one of the largest p2p market.

Cons:

Nothing really in particular I would say.

Rana
Consultant in Lebanon
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The most trustful cryptocurrency exchange platform

4.0 last month New

Comments: It s a good experience in general with the wide range of cryptos that this platform offers, the low trading fees and its strong security measures

Pros:

I like the fact that you can buy and sell quickly,place many orders wisely with the staking and the limits option to reduce your loss what allows you to make some passive income.And it has relatively low trading fees what makes it easier to trade.

Cons:

The complexity of the platform! It actually took me a lot of time at first to understand all the features and how to trade...Now after years of trading on Binance it s easier for me but for sure it s overwhelming for beginners

Denis
Sevurity officer in UK
Security & Investigations, Self Employed
Used the Software for: 2+ years
Reviewer Source

Garbage application

1.0 4 weeks ago New

Comments: This company scams people of their money.

Pros:

Nothing in particular. Have not made any profit and my colleagues lost their money.

Cons:

Garbage application. The company fake trades and scams people of their money.

Evandro
Administrator Assistant in US
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Binance and salty fees but worth

4.0 4 weeks ago New

Comments: Began using it this year's as part of me learning to deal with cripto currencies and overall investment it has been great until now.

Pros:

The ability to trade, buy, sell, transfer cripto money it's super Worth it.

Cons:

The fees are a little bit high like for example you transfer 24Dogecoin they cut 4 so you withdraw 20 it's a little salty.

MATEUS
Nutrician in Brazil
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The crypto broker I use most

5.0 8 months ago

Comments: I started trading with Binance in the 2017 bull run, I went through other brokers that sometimes had some advantages but were not sustained over time. What made me not trade with another broker nowadays is that I am very happy with Binance.

Pros:

For me, the main advantage of operating on Binance is the variety of currencies, services, such as spot and futures, stakes, etc. In addition to one of the lowest rates on the market and a very stable application.

Cons:

The only point against it would be the fact that it is still a broker, but this is more for holders who the most recommended option would be to leave it in a cold wallet.

Mbuotidem
Community Manager in Nigeria
Internet, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Binance; Pros And Cons

4.0 last year

Pros:

My favorite Binance feature (apart from Binance Pay which I mentioned earlier) is the Crypto-Convert feature on the app. This feature allows users to convert one cryptocurrency or fiat to another with no fees whatsoever. This feature is very useful especially because there is a very low quantity threshold. And because it's free, you can make multiple trades without worrying about trading fees.

Cons:

Binance's customer service system leaves much to be desired, in my experience. Admittedly, their services are optimized so excellently that there is barely ever any need for support, but the few times I have needed support, the experience was far from satisfactory. In my most recent experience, I unintentionally made a deposit of an unlisted token to my account and I needed help retrieving the funds so I contacted Customer Support. Suffice to say, not only did I get a delayed response (which infact, I had to complain again on their Twitter (now X) page) I also did not get my funds back. Fortunately it was an insignificant amount. Nevertheless, I was embittered by the experience.

Ashwin
Finance Planner in US
Accounting Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

MY ACCOUNT DISABLED

1.0 6 months ago

Comments: I am having account with BINANCE.US
I am having account with BINANCE.US
Since THREE DAYS I am trying to withdraw my funds to my another wallet, but when I am at last step and receive SMS sec code , I receive message that my "ACCOUNT IS DISABLED" why I don't know so I start cust ser chat on app where no one is able to reply as responsible person even live agent. They replied that he has created issue ticket and Internal team is reviewing your issue, while asking how much time it may take then they answer that there is no TIME LIMIT, I seen that cust service and their staff don't care for CUSTOMERS AND THEIR FUNDS .THEY DON'T CARE IF ITS GET DISTURB OR CUSTOMER LOOSE MONEY IN PAYING FEES AND OTHER CHARGES.
Like this customer service what company management thinks that THEY CAN ATTRACT MORE CUSTOMERS TO HAVE ACCOUNTS IN US WITH THEM? I DON'T THINK SO,
I NEED TO TRANSFER - WITHDRAW MY FUNDS SUPER ASAP AND NO ONE CARE IN THIS COMPANY FOR THEIR CUSTOMERS. there is no such thing like "GREAT SUPERB CUSTOMER SERVICE" SLOGAN IN THIS COMPANY
I like to inform all other investors that please check all the your EXPECTATION from this company before you open an account and invest or deposit your "HARD EARN MONEY" over here as is I have emergency to move and withdraw my money and I am getting stuck and not able to withdraw or transfer it and I am loosing money every moment as not able to withdraw and INVEST IN MY OTHER AC.
I AM WAITING TO RESOLVE ISSUE ABOUT MY "ACCOUNT DISABLED" to work normally and fixed by their team. I am NOT HAPPY AT ALL WITH BINANCE CUSTOMER SERVICE " AT ALL . I need to be address my withdrawal issue to be fixed and able to make transaction my ac normally. no one want to waste ttheir time and money. Date of experience: [sensitive content hidden]

Pros:

user functions are good, flexible, user friendly.

Cons:

CUSTOMER SERVICE AND NO PHONE CONTACT WITH SERVICE AGENTS SO IT'S NO GOOD FOR INVESTORS AND FOR THEIR FUNDS SECURITY,STABILITY AND MOVEBILITY IS VERY VERY DIFFICULT ( SPECIALLY I LIKE TO MENTION ABOUT BINANCE.US APP SERVICES) I AM HAVING NOW WORST EXPERIENCE AND ALSO THERE ARE SAME KIND OF EXPERIENCE TO SO MANY OTHER CUSTOMERS OF BINANCE.US I WAS HOPING THAT AS BINANCE HAVING HUGE CUSTOMERS SO THERE MUST BE VERY GREAT CUSTOMER SERVICES AT BINANCE.US BUT I GOT COMPLETELY DISAPPOINTED. THEY DON'T CARE ABOUT CUSTOMERS ,THEIR MONEY ,TIME AT ALL.

Thaer
Thaer
Solution architect in United Arab Emirates
Verified LinkedIn User
Information Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Beware of Deceptive Trader Labels on Binance

1.0 7 months ago

Comments: Case ID [sensitive content hidden] I feel compelled to share my experience with Binance in the hope of preventing others from falling victim to their deceptive practices. As a user of their platform, I was led to believe that I was investing with reputable traders based on the labels and tags assigned to their profiles by binance themselves. However, it quickly became apparent that these labels were nothing more than a facade designed to lure unsuspecting investors. One such trader,[sensitive content hidden], was prominently labeled as a 'Top performer' and touted as the 'best trader for new copiers'. Trusting in these endorsements from Binance, I invested a significant portion of my savings in copying this trader's trades, only to discover that their strategies were reckless and irresponsible. Instead of following sound trading principles,[sensitive content hidden] engaged in actions that resulted in substantial losses for myself and many others. It became evident that Binance's labeling system was misleading and did not accurately reflect the trader's true performance or intentions. I urge anyone considering using Binance to exercise caution and thoroughly research any traders they may be considering copying. Do not rely solely on the labels and tags provided by Binance, as they are not accurately represent the trader's actual performance or level of trustworthiness. The most obvious evidence of this that after my loss and complaints to binance they removed those tags from that trader's account. In conclusion, my experience with Binance has been one of disappointment and huge financial loss. I hope that by sharing my story, others can avoid falling into the same trap and protect themselves from similar experiences. Stay vigilant and beware of Binance's deceptive trader labels.

Pros:

provide cryptocurrency charts and bots to trade

Cons:

Misleading copiers by tagging scam copy traders and affect people selections so they lose money

Shan
Deputy manager in Ireland
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great service and best exchange

5.0 6 months ago

Pros:

Very easy to use and friendly for beginners user, I started with Binance lite in 2021 and gradually understand their features now i am easily understand pro features & get benefit for this applications.

Cons:

There is so many things I personally like about Binance I want to share some here. I had experience somebody tried to hacked my Binance account so I contacted with support team and they helped me spend almost hour to understand issues and sort it same time I know it took a while to unfreeze my account but that’s good for my asset and security reason because they checked everything and result I am able to use my account again and my asset secured. another thing they generate report every year which shows your activity and profit and losses in trades

Verified Reviewer
Verified LinkedIn User
Research, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Better user experience can be achieved.

4.0 6 months ago

Comments: Satisfied.
Binance is a famous, and well-made cryptocurrency exchange.

Pros:

High reliabity. Binance is the biggest cryptocurrency exchange all over the world. It offers competitive prices, and its trading volume is high. Reliability is a great advantage of Binance.

Cons:

Personally, I needed time to adapt to the Binance. It was hard to navigate, first.

Ayoub
security guard in Morocco
Security & Investigations, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

great platform

5.0 last year

Pros:

I like that it's very fast and secure and that it's easy to use

Cons:

there is a problem with the indicators they need to add more of them

Clint
Manager, Learning and Development in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Lots of Availability

4.0 last year

Pros:

I like that Binance offers access to more cryptocurrencies than some other exchanges.

Cons:

The user interface isn't the most intuitive and sometimes I find myself having to search for a function I want to use.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good platform for crypto trading

4.0 last year

Comments: Overall a great platform to begin your crypto trading journey

Pros:

Binance is a trusted platform for crypto trading with an easy to use interface for beginners and an advanced UI for skilled traders

Cons:

Can get quite complex and they have multiple products which can take a while to understand

armel
SEO in Cameroon
Animation Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

the best preservative

5.0 last year

Pros:

the options I really like here are the Trade option and many others

Cons:

I don't like the fact that there are too many options on the dashboard.

Ana Paula
Financeiro in Brazil
Accounting Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very easy to use and buy and sell currencies!

5.0 5 months ago

Comments: I really like it because it's a safe bank, I can buy and sell easily

Pros:

A safe and practical place for financial control in the crypto world

Cons:

If you don't log in for a long time, the app disconnects and you have to do it again.

Sami
Software Developer in Germany
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Trusted for trading and exchanging

5.0 11 months ago

Comments: I created my own wallet and started earning, buying and selling cryptocurrencies.

Pros:

I can be sure that my assets are safe. Compared to other exchanges this platform is known for its security.

Cons:

You will easily get lost if you are a newbie.

Anouar
Marketing Online in Youtube All Social Media. in US
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Platform No. 1 in the world specializing in the field of cryptocurrency of high quality.

5.0 2 years ago

Comments: My experience is excellent, but the field of digital currencies is a high-risk field. You must learn a field with your money. It should not be greedy from the best work in Spot as a beginnerLearn technical analysis and technical analysisThe field of digital currencies requires patience and not rushing, the field of digital currencies is like the sea, there is a lot of information.

Pros:

A specialized cryptocurrency platform that includes millions of users and a high-quality service platform witnessed by Nass who works in the field of digital currencies and uses the Binance platform. A respected company with its services and has branches in several countries of the world. The [sensitive content hidden] of the platform is an expert in marketing, money and business. Binance services are of high quality and low fees. GoodAn intelligent person who works with billions of dollars I'm talking about the [sensitive content hidden] of Binance.

Cons:

There are no negatives, an excellent company with an experience that is always updated, new and developing.

Tyson
San Miali Electricians in Kenya
Construction Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Popular choice for crypto enthusiasts.

4.0 last year

Comments: Binance has a positive experience user friendly interface, wide range of cryptocurrencies, and the platform security measures is awesome and feeling secured to use it.

Pros:

I appreciate Binance for its user friendly interface, with wide selection of cryptocurrencies, and competitive fees. The platform's robust security measures and responsive customer support.

Cons:

As Binance is well received, I think they should work more on educational resources and tutorials available on the platform.

Cheikh
SEO in Senegal
Internet, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Exchange platform

5.0 last year

Comments: Crypto security assured

Pros:

Benefits: Crypcurrency security,cryptocurrency trading, cryptocurrency conversion,buying and selling,easy of use. With its rich and varied functionalities,Binance makes storing cryptocurrency easy

Cons:

Thé difficulty of checking tour account,it should be a little simple

Eliza Laine
Finance in Philippines
Financial Services Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Very easy to use

5.0 6 months ago

Comments: overall, binance will help you make your money safe and you can trust binance 100%

Pros:

I like everything im binance because and it is the only crypto wallet i trusted

Cons:

i don't have any problem with this platform

Verified Reviewer
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Awesome

5.0 2 years ago

Comments: Awesome

Pros:

Awesome crypto Exchange. I am use 1 half year

Cons:

Awesome giveaway and learn and earn app

Nura
Trading in Nigeria
Farming, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Trading

4.0 2 years ago

Comments: I get a lot in binance trading platform. It’s my bank service where I keep my money track

Pros:

The Binance trading is the most helpful trading platform to everyone throughout the world Especially p2p trading which you can make hundred of thousand in a day, it’s review 99% secure. You can stay up buy and selling daily on p2p, to any amount you buy, you’ll get the profits of selling

Cons:

The deposit and withdraw is 100% safe and secure The service is easy and didn’t consume battery

Verified Reviewer
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

why binance is the best app for investing money

4.0 2 years ago

Pros:

this software is very easy to use and to understand for beginners and intermediate users like me when I begin to use this app

Cons:

the thing that I don't like in this software is not able to all people like children under 18 years old

Rajnish
Management Intern in India
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform for professional cryptocurrency traders

5.0 2 years ago

Comments: My overall experience with Binance is above average.

Pros:

The best thing about Binance is that it has a lot of features. Apart from spot trading, it allows futures trading, options trading, etc which is useful for many professionals in crypto. The security of Binance is top notch as we need atleast two different types of OTPs to login to our account. Buying of crypto can be easily done through credit or debit cards. If the cards are not supported, then one can buy using P2P mode, which is quite secure. Also transfer of crypto coins can be done easily and conveniently without confusion. Another good thing about Binance is that one can track his/her Return on Investment(ROI) in different time frames.

Cons:

The only thing I disliked about Binance is that the android app lags sometimes due to which I had to incur loss a few times.

Priyanshu
Priyanshu
Data Analyst in India
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Leading Platform for Crypto Enthusiasts..

5.0 2 years ago

Comments: Overall Binance is a real killer in Crypto Market & among Other Crypto Exchanges..
It's not an exchange for me to Trade & Earn but apart from this Binance has special space in my life..
Without Binance my Crypto journey might had several ups & Downs..

Pros:

Well In about 2years of my crypto journey I switched to multiple exchanges due to several reasons but once I implemented Binance as my Ultimate Crypto Exchange my Crypto journey took pace from then.. Binance undoubtedly today is leading & best I'm Crypto Business for Reatilers,Institutions & corporates too with its exceptional Liquidity, Multiple trading supports- Magin, Spot & Derivatives & Other rollout feature of NFTmarketplace, Crypto Lending etc...

Cons:

Not much to hate From My side even after using it since last 1.5 years.. Earlier there Use to some bugs & liquidity crisis during Market fluctuations but last 1 year has been quite smooth & Hasllefree.. But slight improvement in Customer support system need to Be adopted..