---
description: Get detailed information about Rate My Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rate My Service Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Rate My Service](/software/1030332/rate-my-service)

# Rate My Service

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> RateMyService is an awesome Customer Satisfaction (CSAT) tool designed to help businesses insert surveys in staff email signatures.
> 
> Verdict: Rated **4.9/5** by 59 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rate My Service?

It was built for any business that does (1) sales/support activities and (2) communicates to their customers via email. Therefore: (1) Sales teams (2) Customer support teams (3) Admin teams

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 59 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rate My Service

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Unlimited Google Reviews
Unlimited Surveys
Customizable Surveys
Animated Surveys
10 Languages
Customizable CTA
Reports \& Dashboards
Unlimited Customers
Unlimited Responses
Unlimited Email Alerts
Customer Support
Unlimited Data Storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Danish, English, French, German, Russian, Spanish
- **Available Countries**: South Africa

## Features

- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Email Management Software
- Survey/Poll Management
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk

## Category

- [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.co.il/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.capterra.co.il/software/160682/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Maximizing Customer Feedback On Your Services and Agents With RateMyService" — 5.0/5

> **Andy** | *23 December 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to create a survey with RateMyService. The template is simple enough to customize especially with various emojis. Anyone can do it in less than a few minutes. Just using 3 types of ratings, I can see which areas I need to work on.
> 
> **Cons**: I think there is no need to complicate this simple feedback process. All I want is to find out how the customers react to my services or the performance of my agents. It is already simple to enough to use it.
> 
> RateMyService is a valuable business tool for any owner who wants to collect and analyze customer feedback. It is simple to use and quick to get the survey up and running. I like the analytic report because I can see the rating visually and look at where I can improve.

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### "It is an amazing product that help you to improve your services to give the best  to your clients." — 5.0/5

> **Eva** | *22 December 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: How easy to use it is and how well thought it is.
> 
> **Cons**: I think that this product cover really well my needs right now.
> 
> Since I am using Rate my service, I've been able to help my clients much more and my conversions has been higher.

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### "Not upto mark can go for other alternative" — 3.0/5

> **Verified Reviewer** | *9 September 2022* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: Integration is good and can be easy used.
> 
> **Cons**: customer service is not upto the mark as expected.

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### "Feedback simplefield" — 5.0/5

> **Stasha** | *15 January 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I like the way it can be set up. It's straightforward, and you don't need any tech skills to be a pro with this service. It has all that is necessary to get quality feedback. When a user clicks on the emoji icon, they get a customer survey to fill out if they want to give a proper review of the service. It's very well organized, and I love the dashboard where is everything almost suits my logic. It depends on the user to user, but it's easy to find everything you need to start with the service.
> 
> **Cons**: I would love to have this service in my language, and for now, I miss the opportunity for custom translation. The service is available in Arabic, Danish, English, French, German, Russian, and Spanish, but I need it to be available in Serbian because I didn't find the ability to change the survey page (customer feedback form).  The question is editable.
> 
> Besides what I mentioned as a minus, the service fulfills my expectations, and I love to have it in my Gmail signature. It's beneficial to find out how good your support is; most importantly, it doesn't take much time for anyone to respond.

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### "Great product and easy to use\!" — 5.0/5

> **Martin** | *18 May 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I like the fact that it's very user friendly and we can monitor our support staff to see who is underperforming.
> 
> **Cons**: It's a great product so hard to say but I would have liked a link to a review page for external but it is not a big deal as I made it on our website which is probably better.
> 
> I had been looking for something like this when I came across RateMyService and tested it out for a week and boy was it exactly what we needed to get the necessary feedback from our clients about our support staff.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1030332/rate-my-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252288/Rate-My-Service/> |
| en-AE | <https://www.capterra.ae/software/1030332/rate-my-service> |
| en-AU | <https://www.capterra.com.au/software/1030332/rate-my-service> |
| en-CA | <https://www.capterra.ca/software/1030332/rate-my-service> |
| en-GB | <https://www.capterra.co.uk/software/1030332/rate-my-service> |
| en-IE | <https://www.capterra.ie/software/1030332/rate-my-service> |
| en-IL | <https://www.capterra.co.il/software/1030332/rate-my-service> |
| en-IN | <https://www.capterra.in/software/1030332/rate-my-service> |
| en-NZ | <https://www.capterra.co.nz/software/1030332/rate-my-service> |
| en-SG | <https://www.capterra.com.sg/software/1030332/rate-my-service> |
| en-ZA | <https://www.capterra.co.za/software/1030332/rate-my-service> |

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