---
description: Get detailed information about ControlHippo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ControlHippo Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ControlHippo](/software/1029621/controlhippo)

# ControlHippo

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> Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ControlHippo?

Sales \& Support
BPO
Furniture
IT Industry
Education
Healthcare
Hospitality
Automotive
Real Estate
Staffing \& Recruiting
Travel \& Tourism
Industrial Machinery
Edtech
Financial Service
Telecommunication

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CallHippo
- **Location**: WALNUT, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Choose from flexible and affordable pricing plans from ControlHippo to take control of your online presence. Sign up today\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 9 more

## Features

- Activity Dashboard
- Alerts/Escalation
- CRM Software
- Chat/Messaging
- Customer Database
- Customer History
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Integrations (7 total)

- Google Sheets
- HubSpot CRM
- Pipedrive
- Shopify
- Slack
- WooCommerce
- monday.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [WhatsApp](https://www.capterra.co.il/software/180345/whatsapp) — 4.7/5 (16297 reviews)
3. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Perfect choice for Customer Communication" — 5.0/5

> **Harsh** | *19 January 2024* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: ControlHippo stands out for its incredible integration options, a feature I truly appreciate. The software's versatility in seamlessly integrating with various applications enhances its utility, making it an indispensable tool for optimizing my workflow. This capability allows me to effortlessly connect and navigate between different software, streamlining my tasks and contributing to a more efficient and cohesive computing experience.
> 
> **Cons**: While there's not much to dislike about ControlHippo, it could benefit from enhanced features, particularly in the analytics department. A more detailed analytics capability would be valuable for users seeking deeper insights into their usage patterns and system performance. Despite this, the software's overall performance remains commendable, with room for potential growth in providing more comprehensive analytical tools.

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### "ControlHippo Solution" — 5.0/5

> **Sudhanshu** | *24 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The app is good and very user-friendly. It allows us to easily manage multiple WhatsApp accounts in one centralized platform, streamlining the process without any hassle. Customer service is responsive and helpful.
> 
> **Cons**: Occasionally, the number get disconnect from the account randomly, requiring us to reconnect it.

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### "Customer Support Responsiveness" — 3.0/5

> **Satish** | *13 June 2025* | Accounting Software | Recommendation rating: 1.0/10
> 
> **Pros**: Omnichannel Messaging: ControlHippo consolidates communications from platforms like WhatsApp, Telegram, Instagram, and email into a unified inbox, enabling teams to manage customer interactions from a single interface.
> 
> **Cons**: Several users have reported delays in customer support response times. For instance, a marketing manager noted that while the platform is user-friendly, "customer support response time can be improved

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### "Great Support" — 5.0/5

> **Serdar** | *7 February 2025* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Helpful support. Fast answers
> 
> **Cons**: There are not that much to least like about

-----

### "ControlHippo" — 5.0/5

> **Becca** | *13 November 2024* | Law Practice | Recommendation rating: 6.0/10
> 
> **Pros**: love being able to use one whatsapp number for multiple team members so clients know it is our office texting them
> 
> **Cons**: sometimes it will randomly disconnect the number from the account and we have to reconnect it

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1029621/controlhippo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251408/ControlHippo/> |
| en-AE | <https://www.capterra.ae/software/1029621/controlhippo> |
| en-AU | <https://www.capterra.com.au/software/1029621/controlhippo> |
| en-CA | <https://www.capterra.ca/software/1029621/controlhippo> |
| en-GB | <https://www.capterra.co.uk/software/1029621/controlhippo> |
| en-IE | <https://www.capterra.ie/software/1029621/controlhippo> |
| en-IL | <https://www.capterra.co.il/software/1029621/controlhippo> |
| en-IN | <https://www.capterra.in/software/1029621/controlhippo> |
| en-NZ | <https://www.capterra.co.nz/software/1029621/controlhippo> |
| en-SG | <https://www.capterra.com.sg/software/1029621/controlhippo> |
| en-ZA | <https://www.capterra.co.za/software/1029621/controlhippo> |

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