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Tuvis Reviews

4.6 (145) Write a Review! Israel Local product

About Tuvis

Power up your sales teams: Connecting Instant Messaging and CRM.

Learn more about Tuvis

Pros:

Not Available

Cons:

Not Available

Tuvis ratings

Average score

Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.9/10

Tuvis has an overall rating of 4.6 out 5 stars based on 145 user reviews on Capterra.

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Filter reviews (145)

elmehdi
sales specialist in United Arab Emirates
Facilities Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

great experience

5.0 3 years ago

Comments: easy to use and very helpful, it helped me to log my activities as a sales rep with my customers

Pros:

easy to use

Cons:

nothing much

Overstack Response

3 years ago

Hello there, Elmehdi! Thank you so much for taking the time of writing a review of Whatslly, we are really glad you like our product :)

Jonatan
Solution Engineer in Brazil
Computer Software, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Good Solution

3.0 3 years ago

Pros:

Easy to integrate with Salesforce Sales Cloud and store all the interaction with the customer through whatsapp in our CRM

Cons:

Would be great to store videos, audios, docs, etc.

Overstack Response

3 years ago

Hey, Jonatan! Thank you so much for taking the time to write a review of Whatslly, we really appreciate this feedback! We are working every day on bringing new features to our product based on our customer's needs :)

Liron
Product Manager in Israel
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Very good product

5.0 3 years ago

Pros:

Great Integration, great customer service

Cons:

Nothing comes in mind, great product, great value.

Overstack Response

3 years ago

Hello there, Liron! Thank you so much for taking the time of writing a review of Whatslly, we are really glad you like our product :)

Luttier
PM in Brazil
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great App

5.0 3 years ago

Comments: Very easy to use

Pros:

Easy to install, intuitive, very fluid as well

Cons:

None. Exceed the expectation of the client and users

Overstack Response

3 years ago

Hello there, Luttier! Thank you so much for taking the time of writing a review of Whatslly, we are really glad you like our product :)

Verified Reviewer
Verified LinkedIn User
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Not exactly what I needed for a

3.0 last year

Comments: I've used Tuvis to interface with research sponsors who are evaluating my lab's work. Things like facilitating bug reports and just real-time communication support. Using it was insisted by our sponsors. It was an OK experience, but for the type of communication we needed to do, a more developer centric way of communicating bugs and support items would be better for my lab. That's not to say Tuvis is a bad product, just not the best fit for me. Tuvis could work well for other companies or groups though.

Pros:

Highly integrated with a number of instant messaging apps. Especially works nicely with WhatsApp and iMessage.

Cons:

Just wasn't the best fit for my lab. It was insisted that we use Tuvis for a project by our sponsors. Real-time communication is very smooth but not exactly a good fit for a lab. Looks good for a business though.

Andrew
UK/European Business Manager in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An essential part of our sales teams day to day work

5.0 3 years ago

Pros:

Due to the nature of our target market, much of our B2C communications go through WhatsApp. Prior to discovering Whatslly we were wasting a huge amount of time manually adding contacts and sending messages. It's not overestimating it when I say we use it every single day and I can't imagine working without it, it's now an essential part of our tech stack. The templates and conversation sync means we save even more time when contacting our clients. Support are super responsive and helpful and new updates are solving problems I didn't even know we had!

Cons:

There's not really anything, but if I were to pick one it would be having to add individual countries that we want to send messages, it would be good if we could add by continent or just add all countries

Overstack Response

3 years ago

Hey, Andrew! Thank you so much for taking the time to write a review of Whatslly, we really appreciate this feedback! We are working every day on bringing new features to our product based on our customer's needs :)

Fernando
Fernando
Chief Growth Officer in Brazil
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Useful tool for high-productivity professionals

5.0 3 years ago

Comments: I make extensive use of WhatsAPP Web messages and use Whatslly to add them to CRM Salesforce. For my contact management it is essential

Pros:

Very easy to use, efficient WhatsAPP integration. Very useful solution for Salesforce on a daily basis

Cons:

Price is high for smaller companies. Automatic synchronization can improve File upload functionality could be more practical, copying content directly from WhatsAPP

Overstack Response

3 years ago

Hey, Fernando! Thank you so much for taking the time to write a review of Whatslly, we really appreciate this feedback! We are working every day on bringing new features to our product based on our customer's needs :)

Matias
Account Director in Mexico
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

How whatslly can change the gameplay

5.0 3 years ago

Comments: It's an amazing tool and works with most industries

Pros:

It helps you to integrate a vital part of your daily work into CRM so as a manager or the business owner can have clarity of what your team is working on and have reports about it

Cons:

That you need to be on your computer and can log the info on your phone

Overstack Response

3 years ago

Hey, Matias! Thank you so much for your comments! We really appreciate this feedback, it helps us a lot to improve our product :)

Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Whatslly review

5.0 3 years ago

Comments: Very intuitive and straight forward solution, integrating whatsapp conversations to Salesforce intelligently

Pros:

Very intuitive and straight forward solution, integrating whatsapp conversations to Salesforce intelligently. Easy to use, install and configure.Very thumbs up.It has many great features too.

Cons:

so far none. all is good. everything works fine.

Overstack Response

3 years ago

Hello there! Thank you so much for taking the time of writing a review of Whatslly, we are really glad you like our product :)"

mohammed
Sales in United Arab Emirates
Real Estate, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Satisfied User

5.0 3 years ago

Comments: Excellent.

Pros:

I can log in my activities without any hustle. It has integrated whatsapp and salesforce and makes my life much easier to report my activities.

Cons:

It does not have integerations with apps like Instagram or Facebook but nothing dislikeable about the software in specific.

Overstack Response

3 years ago

Hello, Mohammed! Thank you so much for your feedback, we really appreciate it! Hopefully will have those features in the future.

Yves
Account Executive in Israel
Luxury Goods & Jewelry, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

My comments

4.0 3 years ago

Pros:

Very easy to use. Integration with Salesforce

Cons:

The software doesn't recognize always the numbers. Many times, it says " invalid url " When I enter the phone on the phone directly, it works..............

Overstack Response

3 years ago

Hey, Yves. Thank you for your feedback, please contact us directly at [email protected] so we can help you solve that issue.

Bruna
Partner in Brazil
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excelent

5.0 2 years ago

Pros:

The facility user in Whatsapp! Is very userfriedly

Reyna Lee
Education Counsellor in Philippines
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Whatslly Improvements

3.0 3 years ago

Comments: I guess it is okay aside from the re occurring issues

Pros:

I like that [SENSITIVE CONTENT HIDDEN] of whatslly support team are very efficient in resolving issues. the app is also easy to use to see lead details while connecting with them on WhatsApp.

Cons:

Issues are occurring very often and usually, they are the same issues . such as the lead details do not appear on WhatsApp web, it says that the number is not on WhatsApp even when it is when manually inputted on the phone which defeats the purpose of convenience.

Pedro Henrique
Financial advisor in Brazil
Capital Markets, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

The best and crucial

5.0 3 years ago

Pros:

In our realty, communication apps became the highway of contact our clients. Whatslly intergrade app with our CRM, and bring a lot of efficiency for our business

Cons:

Had none. It's very easy to use and funcional

Overstack Response

3 years ago

Hello there, Pedro Henrique! Thank you so much for taking the time of writing a review of Whatslly, we are really glad you like our product :)

Esteban
Arquitecto Funcional in Mexico
Higher Education Software, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Whatslly como herramienta de Atracción

5.0 3 years ago

Comments: En general buena experiencia, el equipo de acompañamiento muy atento y dispuesto a colaborar.

Pros:

Sin lugar a dudas es una herramienta fácil de instalar e implementar, adicional tiene una curva de aprendizaje muy corta al ser una herramienta muy intuitiva y de fácil adaptación.

Cons:

Nos hubiera gustado tener disponible la opción de contactar grupos de whatsapp mediante whatslly.

Overstack Response

3 years ago

¡Hola, Esteban! ¡Muchas gracias por sus comentarios! Apreciamos mucho su retroalimentación, ya que es lo que nos ayuda a mejorar nuestro producto :)

Gabriela
Gabriela
Customer Success Associate in Mexico
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Whatslly y SalesForce

4.0 3 years ago

Comments: En general cambio mucho nuestra manera de hablar con los clientes. Pudimos dejar muy claro las actividades que tenemos con los clientes, evidenciar que estamos haciendo seguimiento y evidenciar comentarios que nos hacen.

Pros:

Lo que más me Ha gustado es que te da los datos de SalesForce del número de WhatsApp con el que estás hablando así no tienes que guardar a todos los clientes ni acrordarte de quien es quien. La primera vez que lo usé dije wooow esto es brujería !!! Te ahorra muchísimo tiempo. Nos pidieron registrar los WhatsApps más importantes con clientes y con la opción de añadir comentario se resolvió

Cons:

1. Que cada vez que abres un WhatsApp por web: wa.me/xxxxx , te da un botón extra y eso quita muchismio tiempo y lo deje de usar un rato por eso. 2. Que tienes que guardar manualmente el mensaje que quieras (aparte del sync) se me hace tardado pero funciona. 3. Que las actividades no se guardan automáticamente en SF como SMS !!!

Overstack Response

3 years ago

¡Hola, Gabriela! ¡Muchas gracias por sus comentarios! Apreciamos mucho su retroalimentación, ya que es lo que nos ayuda a mejorar nuestro producto :) Vamos a pasar sus comentarios al equipo técnico.

Paulo Ricardo
Paulo Ricardo
Assessor de Investimentos in Brazil
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Avaliação Whatslly integrado ao Salesforce.

4.0 3 years ago

Comments: No geral é fácil e pratico de usar. Recomendo!

Pros:

Fácil instalação e muito pratico de se utilizar, link diretamente com o salesforce XP e consigo acompanhar toda regua de relacionamento e agenda com meus clientes.

Cons:

Alguns recursos podem ser melhorados, mas o que menos gostei é que ele só é funcional como extensão do google chrome, eu também utilizo microsoft edge e não é possível utilizar por lá quando meu whatsapp está logado.

Overstack Response

3 years ago

Olá, Paulo Ricardo! Muito obrigado por seus comentários! Estamos trabalhando para a implementação destes recursos.

Victor
Victor
Coordenador de vendas in Brazil
Verified LinkedIn User
E-Learning, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Teste gratuito

4.0 3 years ago

Comments: Tem sido boa. Estou em período gratuito e tudo indica que iremos usar

Pros:

Facilidade de instalar e adequar à operação

Cons:

Gostaria de conseguir editar o objeto de oportunidade dentro do whatslly e não só ver o que está no CRM

Overstack Response

3 years ago

Olá, Victor! Muito obrigado por escrever um comentário sobre a Whatslly. Nós trabalhamos diariamente para trazer novos recursos para o nosso produto, com base nas necessidades de nossos clientes :)

Claudio Eduardo
Claudio Eduardo
Sócio proprietário in Brazil
Verified LinkedIn User
Investment Banking, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Tudo certo com o Whatslly

5.0 3 years ago

Comments: O Software integra perfeitamente com o WhatsApp. Para mim ele funciona perfeitamente sem nenhuma observação.

Pros:

O Software integra perfeitamente com o WhatsApp

Cons:

Para mim ele funciona perfeitamente sem nenhuma observação.]

Overstack Response

3 years ago

Olá, Claudio Eduardo! Muito obrigado por escrever uma avaliação sobre a Whatslly. Estamos felizes por você estar gostando do nosso produto :)

Tayna
Tayna
Auxiliar Administrativo in Brazil
Verified LinkedIn User
Automotive, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Agilidade e Facilidade

5.0 3 years ago

Comments: Foi uma experiência para testar a nova ferramenta que veio para agregar, inteirar nossa comunicação e o modo como podemos lidar com o trabalho no dia-a-dia.

Pros:

O software nos permite manter um contato profissional e pessoal ao mesmo tempo, dando facilidade de contato com clientes e processos referentes ao trabalho.

Cons:

No início é um pouco confuso, mas acredito que se trata de adaptação. Ao longo dos dias é possível se familiarizar.

Overstack Response

3 years ago

Olá, Tayna! Muito obrigado pelos seus comentários! Seu feedback nos ajuda muito a melhorar nosso produto :)

Perla
Account Manager in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Ahorra tiempo y super facil de usar

5.0 3 years ago

Comments: Herramienta facil de usar, me permite guardar lo que necesito sin llenar de información innecesaria.

Pros:

Al dia hay muchas interacciones de clientes por medio de mensajes, con esta herramienta no pierdo trazabilidad de mi comunicación y reviso en un solo sistemas mis tareas pendientes o lo que acorde con el cliente.

Cons:

Seria ideal poder guardar los audios automaticamente con el Sync Up.

Overstack Response

3 years ago

¡Hola, Perla! Muchas gracias por sus comentarios, realmente los apreciamos. Nos da mucho gusto que le guste nuestro producto y esperamos tener esta función en el futuro.

alex
Assessor in Brazil
Investment Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excelente

5.0 3 years ago

Comments: o beneficio é diminuir o tempo gasto com o input de informações no crm

Pros:

facilidade em salvar minhas conversas com os clientes no crm

Cons:

sem comentários, sempre me ajuda com minhas demandas

Overstack Response

3 years ago

Olá, Alex! Muito obrigado por escrever uma avaliação sobre a Whatslly. Estamos felizes por você estar gostando do nosso produto :)

jackson
ASSESSOR INVESTIMENTOS in Brazil
Capital Markets, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Praticidade

5.0 3 years ago

Comments: Tudo registrado após o uso das redes sociais dentro da ferramenta CRM.

Pros:

Funções Práticas, onde o usuário tem total liberdade de likar todas as informações entre a rede social e a ferramentas dentro da do Ambiente de CRM.

Cons:

Difícil de descrever o que menos gostei, pode ser que a atualização das informações entre o Whatsapp e o CRM ficou por algum momento desatualizada, porém nada inconveniente após ajuste.

Overstack Response

3 years ago

Olá, Jackson! Muito obrigado pelos seus comentários! Seu feedback nos ajuda muito a melhorar nosso produto :)

Joan
Account Executive / Team Lead in Spain
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Whatslly for Business

5.0 3 years ago

Comments: Mejor open conversion.

Pros:

Whats app conectado directamente al CRM. También me permite contactar con mis clientes sin tener que ofrecerles mi número personal, ya que uso el número de salesloft.

Cons:

No se pueden crear cadencias o mensajes automáticos

Overstack Response

3 years ago

¡Hola, Joan! ¡Muchas gracias por tomarse el tiempo de escribir una reseña de Whatslly, realmente apreciamos sus comentarios! Estamos trabajando todos los días para incorporar nuevas funciones a nuestro producto basadas en las necesidades de nuestros clientes :)

Edgar
Director Ventas in Mexico
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Incrementa el resguardo de informacion

4.0 3 years ago

Comments: En general es buena, funcional. Algunas veces olvido utilizarlo, podria encontrar una forma de recordatorio que la herramienta esta ahil

Pros:

Una herramienta que me permite consolidar en el CRM las notas provenientes de WA con un par de clicks.

Cons:

Se desconecta constantemente de WA y por rapidez no guardo las conversaciones.

Overstack Response

3 years ago

¡Hola, Edgar! ¡Muchas gracias por sus comentarios! Apreciamos mucho su retroalimentación, ya que es lo que nos ayuda a mejorar nuestro producto :)