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About Luno

Luno is a cryptocurrency management platform that provides a digital wallet to securely handle different types of digital currency.

Learn more about Luno

Pros:

It's easy to send and receive crypto features is what I love most.

Cons:

There are a limited number of coins available.

Luno ratings

Average score

Ease of Use
4.4
Customer Service
3.5
Features
4.1
Value for Money
4.1

Likelihood to recommend

7.6/10

Luno has an overall rating of 4.2 out 5 stars based on 24 user reviews on Capterra.

Have you used Luno before?

Share your experiences with other software buyers.

Filter reviews (24)

Sibulele
Sibulele
CO Founder in South Africa
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Luno is great!

4.0 2 years ago

Comments: Luno is for those gett0ig started with buying crypto currency. Its a great starting point before going to pro platforms. Easy to use and learn didn't watch any tutorial just installed and used from the get go.

Pros:

Ease of use and UI makes Luno a winner. On my first use I was able to buy crypto in just 5 minutes. Very user friendly UX.

Cons:

They have a very limited number crypto currencies you can buy on the platform they should add more crypto

Author Kelvin
Author Kelvin
Director in Uganda
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Luno, one of the first crypto exchangers in Africa

4.0 10 months ago

Comments: It was good, giving me and my team our very first experience of buying cryptos, especially Bitcoin in Nigeria, from our mobile phones using our bank cards.

Pros:

When Luno came out, and we have heard about it, and how pretty issue it was to purchase Bitcoin, Litecoin, and XRP using our Nigerian debit bank card. Infact, Luno was a game changer those days and enabling us to easily convert our local currency into crypto almost instantly.

Cons:

There were only a very few number of crypto available to buy on the Luno platform. The cost of transactions was also high using the local Nigerian currency.

Oleagbor
Logistics and information services in Nigeria
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Assessment

3.0 2 years ago

Comments: Interesting and phenomenal expecting changes in the future

Pros:

Availablity in my country, accessible, fast execution of trades, low storage space for software applications. Verification Process within a short period of time.

Cons:

Sophisticated trading tools are not available only simple trading tools, traders are allowed to trade by themselves no professional advisors, trading volume low and moderate time for execution of orders.

Abdulsalam
Graphic Designer in Nigeria
Graphic Design Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Luno is Simple...Too Simple

4.0 2 years ago

Pros:

Luno basically offers the same features as most crypto wallets, but the single most important feature it offers is that it gives real-time notifications whenever cryptocurrency prices rise or fall. It is a very crucial feature as it enabled me to jump in and out of trades at the right time.

Cons:

Luno's minimalist and rudimentary design serves its purpose of reducing and eliminating screen clutter but with the trade-off of not adding details to needed areas. Its minimalist navigation and straight to the point representation was ok, but in situations where I needed more detail, it did not deliver, it was too vague.

Sandra
Manager in South Africa
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Want to change to new trusted device

4.0 5 months ago

Pros:

I like the way the dashboard is presented

Cons:

Helpdesk and system. I battle for months to get a problem resolved. How the hell can I change my trusted device to a new one if I do not have access to my old device. But Luno keep on asking the code that they send to old device. If i choose to recieve the code via my main email address the code never arrives

Warren
Customer Support in South Africa
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

More than just a crypto wallet.

4.0 8 months ago

Comments: Easy to navigate and the layout is beautifully put together.

Pros:

Luno makes it easy to cash out and cash in

Cons:

You need to self-teach yourself you understand the application.

Kaithlyn
Designer in Nigeria
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Reduction of charges

5.0 2 years ago

Comments: Luno is easy and accessible, they can add more coins so the trading experience will be much better

Pros:

Easy and self explanatory. Simplified and authentic.

Cons:

The charges is on the high Make it moderate.

Precious
Community Manager/Builder in Nigeria
Computer Games, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Cryptocurrency App

5.0 2 years ago

Comments: Seamless and amazing, it is the best-secured crypto platform.

Pros:

I love the customer service of this software, they are quite very active and respond almost immediately.

Cons:

There is not really any feature I don't like about Luno, I would advise that the team invest in education and ambassadorship programs in different countries.

Craig
Craig
Owner in South Africa
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

My favourite crypto trading platform

5.0 2 years ago

Comments: Overall my experience with Luno has been easy and fun to trade with the app. The first and best crypto trading platform in South Africa

Pros:

I love the simplicity of Luno, the design is user friendly and I like the fact it is easy to use. Crypto trading can be overwhelming at first but the Luno app makes it feel easy. I like that I can upload/transfer money from my South African bank account very easily and buy my favourite crypto coins. The portfolio analysis and real time tracking are beneficial.

Cons:

An unfortunate feature that was removed was the interest-bearing savings pocket which I would love to see restored one day. It's unfortunate that EFT transfers take so long to clear in my account.

Justin
Justin
Ceo in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

best app for purchasing bitcoin and other coins

5.0 3 years ago

Pros:

i have to say this app rocks its so simple to use when buying and selling its so easy to add cars for payments gives me real time prices i get notifications on my phone when prices go up or down this i love because i save alot of money

Cons:

cannot find any faults with this app i have used it for a while now

Jens
Software engineer in Thailand
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Pricing

1.0 2 years ago

Comments: I have used Luno for more than 2 years and recently it has become incredibly expensive taking 10% of my crypto just to transfer to other wallets where Binance takes less than 1%.

Pros:

I didn’t like it. Trading fees and transfer fees are so high!

Cons:

Took 10% as transfer fee! This is unacceptable

Nura
Trading in Nigeria
Farming, Self Employed
Used the Software for: 2+ years
Reviewer Source

Trading, freelancing and saving wallet

5.0 2 years ago

Comments: I keep the Luno as my best freelancing wallet to receive the money from my freelancing company

Pros:

It’s the best to trade, freelancing service and savings

Cons:

It’s simples to deposit and withdraw with just a minimum of 100naira

Verified Reviewer
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to use for South Africans

4.0 2 years ago

Comments: It is difficult to buy crypto from South Africa but Luno makes it easy and to send it wherever I want to send them to.

Pros:

Luno is the best crypto exchange for South Africans, it is easy to use and withdrawal takes 15 minutes if you withdraw to to same bank that they use. Easy to deposit.

Cons:

They have listed a few coins. They should consider listing more coins in the future.

Godwin
Godwin
Additive Manufacturing Engineer in Nigeria
Verified LinkedIn User
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Luno Review

4.0 3 years ago

Comments: I found navigating around on Luno so simple and easy because of its user friendly interface. It is a very secure wallet for me to store my cryptocurrencies. Not so great for trading crypto as compared to some other platforms though. Luno, please get more coins and token listed!

Pros:

Luno has a simple and user friendly interface, nothing complicated unlike some other platforms. It is actually a very secure wallet with less risk of fraud.

Cons:

Eventhough you can buy and sell crypto easily on link even as a newbie, the transaction fees are quite high. Trading crypto on Luno would have been more desirable if prices were updated in realtime and if there were more listed coins and tokens.

Verified Reviewer
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Well regularized crypto exchange

5.0 2 years ago

Pros:

Luno is well regularized crypto exchange. They are currently regularized in 10 countries includine mine, Malaysia. The supported cryptocurrencies also growing.

Cons:

I wish the price charts in the android apps should be more customizable.

Morale Ugan
Student mentor in South Africa
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cryptocurrency

5.0 2 years ago

Comments: I love the software, very easy to use and updates on all the coins.

Pros:

Great software to buy and sell crypto. You can invest your money in different coins and sell them whenever you want to and you are able to withdraw or reinvest your profits.

Cons:

There are some coins you cannot find on Luno, coins like Dodgecoin but it's a very great app for crypto exchange.

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

luno review

3.0 3 years ago

Pros:

Luno is an easy to use crypto wallet for South African residents, it is a vivid platform and beginner-friendly There are multi cryptocurrencies to choose from and you can send and receive funds in less than 24 hours I would highly recommend Luno for beginners who want to send, receive or hold their crypto.

Cons:

What I liked least about Luno is that there aren't many currencies to choose from. I would like to see improvement in a variety of other types of crypto pairs.

Kalu
Kalu
director in US
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Ables Concept

5.0 2 years ago

Comments: Amazing

Pros:

it's easy to send and receive crypto features is what I love most

Cons:

i don't like the fact that they don't give their users notification on the best time to trade or invest in crypto

Craig
Photographer in South Africa
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Luno Review

4.0 2 years ago

Pros:

I Can trade with Rands on Luno and it is easy to use

Cons:

There are a limited number of coins available

David
COO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My review on luno

5.0 2 years ago

Pros:

loved the theme and overall layout of the app. the coins available aren't half bad either.

Cons:

could not find some token's i was looking for.

TracyA
Business owner in South Africa
Design, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Makes buying and selling of crypto simple.

5.0 2 years ago

Comments: With Luno I can withdraw and deposit funds with ease. its strong security regulations make the platform safe for every newcomer and pro trader. It's made lessened the learning curve and given me the confidence to buy crypto.

Pros:

Luno’s interface is easy to use and navigate even as a complete newcomer to crypto. It offers great security so I feel safe trading on it. I enjoy the hot wallet which I can keep topped up and process my currency into crypto when I want to. The fees are cheap too!

Cons:

It doesn't affect me right now but I do know that Luno doesn't offer high liquidity (at least in South Africa). Another thing I have noticed (again in South Africa) Luno does not offer a referral program.

Sifonobot
Content creator in Nigeria
Internet, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Luno wallet was one of the best crypto exchanges I knew until....

4.0 3 years ago

Pros:

The software is beginner-friendly, easy to use, smooth and light interface. Very easy to trade crypto. Before, it was one of the best softwares in Nigeria to easily buy crypto assets with my debit card(until the Nigerian government banned cryptocurrency)!

Cons:

After crypto ban in Nigeria, Luno has not come up with a peer to peer platform to make transactions on the platform easier. I can't withdraw my cryptocurrency to my bank account, I can't sell it to another user on Luno and this makes it really frustrating, makes the software boring and irrelevant!

Dane
Zeeglad in Nigeria
Computer Networking, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

It annoying most time because the notification doesn't come up as set

2.0 3 years ago

Pros:

Reliable and accuracy If only it payable

Cons:

It allows fingers print to assess the app

Verified Reviewer
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Wallet de criptomonedas cómodo y práctico

5.0 2 years ago

Pros:

Su funcionamiento es similar al de otros monederos. Es cómodo y muy práctico, y cumple su cometido sin dificultades. Es muy intuitivo y fácil de usar.

Cons:

Nada a destacar, lo único las tasas por conversiones, pero que ya es típico entre este tipo de monederos.