Average Ratings

  • Overall
    4.2 /5
  • Ease of Use
    3.8 /5
  • Customer Service Software
    4 /5

About SAP Business One

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.

Learn more about SAP Business One

Showing 173 reviews

Verified Reviewer
Manager
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/09/2020

"Expandable ERP application for growing SMEs"

Comments: We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...

Pros: - Possibility to make your own addons to customize the ERP program.
- Drill down arrow buttons are very user friendly

Cons: - Steep learning curve, difficult to implement this is a very small SME
- support via local partner is not always fast

  • Reviewer Source 
  • Reviewed on 23/09/2020
Phillip E.
CHIEF OPERATION OFFICER
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/09/2017

"REVIEW OF SAP-BUSINESS-ALL-IN-ONE by Ehinmero Phillip"

Comments: The training is very useful as it gives more edge over other ERP. If you can work with any SAP products, other ERP Software will not difficult to understand and navigate.

Pros: 1. It allows for future expansion of different organisation's operations as more features can be deployed to improve operational efficiency.
2. It guides users to make use of best general accounting accepted principles while performing their functions.
3. It reduce time in executing jobs and increases efficiency in project execution.
4. it is very user-friendly if well understood with in-depth training.
5. It synchronise seamlessly with Microsoft Office products such as Outlook, Excel, and Word.

Cons: 1. It make use of specialised alphanumeric figures there making it very difficult to set-up by users of other ERP softwares.
2. It is not cost efficient for companies of unstable financial status.
3. Its installation is difficult for non-IT expert as it obeys the OSI layers: Application, Database and Network.
4. The distribution per use is not really flexible compared to other ERP Software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 17/09/2017
Kanishka A.
Business solution executive
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 19/12/2018

"Why you should select sap"

Comments: The software have all most all features of a ERP. good for medium and small scale business and this best software for rapidly growing business. system is capable taking care of functions such as manufacturing, finance and customer relationship management of an organization

Pros: user friendly screens and the flow of the modules which makes easy for users to use also with help of add on the customer are cable of developing their need in to the system

Cons: no petty cash and doesn't contain a good HR module ,but still can be integrated with 3rd party software

  • Reviewer Source 
  • Reviewed on 19/12/2018
Mahesh P.
Sales and Marketing Engineer
51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019

"Excellent for big scale organization"

Comments: I honestly liked this software. This is the best ERP you could get. The support from the developers is awesome.

Pros: Easy to use all the commads.
Online features for ARN and PO acceptance.
Easy to track records all purchase orders and order acceptance.

Cons: It's a little bit costly compare to other but you will Gest best features in this.
It's hard to understand for beginners.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/02/2019
Verified Reviewer
QC Associate
Biotechnology, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/06/2017

"Does what it needs"

Pros: I use SAP for equipment control more than the business aspect. From my use of it so far, it gets the job done. Most of our users find it very comprehensive, with all fields displayed within multiple tabs. The system is pretty quick from our experience.

Cons: Some improvements on being more user-friendly would be appreciated. It would be my hope for SAP to have less transactions.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/06/2017
Elisabetta B.
Product Development Manager
Food & Beverages, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/03/2018

"New ERP in place"

Pros: Before having a real ERP we were using google for pretty much everything. It is so good to finally have everything in the same page especially for inventory - inbound and outbound etc.

Cons: As we were used to work on google before it is been a little challenging to clean all the data before we were able to transfer them to the ERP system. Also here we do not see who changes what so we had to put in place restrictions per department.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/03/2018
Erika S.
Sales Associate
Electrical/Electronic Manufacturing, 5,001-10,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 20/08/2020

"Does the job but not easily"

Comments: we are able to connect all of our systems together

Pros: I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.

Cons: The process is confusing as hell, and even people who have been using the product for years still struggle with understanding its methodology.

  • Reviewer Source 
  • Reviewed on 20/08/2020
Andrew J.
IT Coordinator
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/03/2018

"Powerful and Flexible but Complex and Not User Friendly"

Pros: Very powerful software have a solid structure and almost all needed module starting from Accounting, Procurement, Sales, Production, CRM, HR
Various addon can support almost all customization needed

Cons: User Interface is not user friendly
setup and operation is complex
small font to fit more data in the screen
the display is like old style windows

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/03/2018
Verified Reviewer
Content Writer
Consumer Goods, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/02/2019

"SAP BUSINESS ONE"

Pros: The fact that you can trace the origin of every transaction through the relationship map.

Cons: When there is internet downtime, it also experiences downtime.

  • Reviewer Source 
  • Reviewed on 02/02/2019
Sisira P.
Senior Manager - IT
Information Technology & Services, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 13/03/2019

"Strength & Weaknesses"

Comments: SAP business one is good for a mid size business. However, in my opinion, still strengths of the product has not been properly transferred to customers.

Pros: Relationship Map provides a great trace-ability of a document. not limited to that, since each transaction has a link to other, transaction auditing is very easy.

Cons: Project Management Module does not gives a value to the business. It can handle only an activity list. Cannot maintain a Project stage wise BOQ & stage wise billing.

  • Reviewer Source 
  • Reviewed on 13/03/2019
John B.
General Manager
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/09/2017

"Product is OK if errors are made in inital setup very hard to imposible to change"

Pros: Ask the AP and AR lady's in the office they said there is no pros. SAP business is a very hard software to work with.

Cons: The units of measure don't work correctly, Not being able to delete items. Not being able to change after its been saved. Not being able to change an item after its been created you have to make it inactive and remake the item all over again.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/09/2017
Kaycie L.
Owner
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/02/2017

"Mobile pay software"

Comments: This product is great just wish it had more features. Customer service is awesome and they really take the suggestion that is made they just take a while to see in effect. Wish I could do more of a customized option per store and there needs.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/02/2017
Rifet B.
HVAC business owner
Construction, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/12/2018

"SAP for purchasing"

Pros: Has my options and can be set up for any business. There are also templates to save you time on things you do often.

Cons: Learning to use it was not simple and pulling up data is not straight forward. There are a bunch of codes you have to save for basic orders or searchers.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/12/2018
Dr. omer A.
Head of ERP Solutions
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/11/2017

"SAP Business One ERP solution Overview"

Pros: Less cost yet coming from reputable brand SAP
all in one solution for SMEs
both platform support for on-premises and cloud based is an advantage
secure
easy to adapt
customizable

Cons: less options
doesn't cover all the modules
should provide ready solutions to choose from based on industry
should allow report customizations feature end users
should allow inter company transactions
licensing needs review

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/11/2017
Matthew A.
Financial Accountant
Accounting Software, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/05/2018

"Makes things harder than they need to be"

Pros: SAP does have a decent amount of functionality. Reports are extremely detailed with the ability to drill down to many levels of each transaction.

Cons: Not very user-friendly at all. Can be difficult to navigate and create custom reports. The interface just looks very outdated and did not live up to our expectations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/05/2018
Mark H.
Retail
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/12/2014

"A full business system from the ground up"

Pros: Business One is an excellent offering to small and medium-sized businesses. Yes, you have to learn how to use it, but once you have the basics, the system runs itself because it is fully integrated. Finance, VAT reporting, Sales, Stock Management & Purchasing (and many more areas) are fully active out of the box. I know this system will cope with our demands for years if not decades to come!

Cons: Visibility of everything in the business is perfect for any business owner or management team. 1 Dash 1 and SAP provide excellent support and training.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/12/2014
Graeme R.
IT Director
Accounting Software
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1.5 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/09/2016

"15 years experience with this in two manufacturing companies"

Pros: So widely deployed you can google it in even some of the more detailed areas.

Cons: Sap just stopped innovating. All their attempts just seem to be more superficial or just infrastructure (e.g. Net weaver or Hana)
I suspect their installed base tied their hands to make any real changes but they have only now made a marginal effort for S4.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/09/2016
Joseph M.
System's Analyst
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 29/01/2018

"Great service at best!"

Pros: Extensive customization available. Underlying SAP HANA database allows for complex business analytics. Microsoft SQL Server also available. Includes Crystal Reports for custom reporting. Can handle multiple currencies. Benefits administration module. Excellent documentation.

Cons: From previous versions, the Software Development Kit (SDK) has had some errors that are still not fixed in the newest versions of the product. You can not affect the database directly trough SQL queries, so if you want to develop new functions inside the app, you have to use the SDK that includes method for each object in the system.

  • Reviewer Source 
  • Reviewed on 29/01/2018
Alessandro P.
Manager
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2018

"All in ONE!"

Pros: Using SAP Business one for your small or medium-sized company will help you to track sales, inventory, HR, finances, among others, all in one!

Cons: Need IT guy or some kind of knowledge, it requires maintenance and expertise to learn and input date to the software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2018
Nehal H.
Ui developer
Primary/Secondary Education, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/01/2019

"My favorite one"

Pros: This is one of favorite one ever.. That make me feel happy to use in my business and work great....

Cons: The only this that make me unlikely and sad from it the time that took to make a process sometimes..

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/01/2019
Dhaval S.
Production Engineer
Mechanical or Industrial Engineering, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2016

"Used at Voltas Manufacturing facility"

Comments: I like the software...specifically user point of view...the software is not complicated as the perception was...and the only problem with the software was u can't pick the module selectively...but that was not the case for our factory so it works out best..

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2016
Megan M.
Mechanical Engineer
Chemicals, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/12/2016

"Great product for organization"

Comments: Great software to use site-wide to coordinate work orders, scheduling, personnel, equipment, and inventory.

Cons: Takes some time to learn how to use the interface; relatively complex.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/12/2016
Jorge C.
It Coordinator
Automotive, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/05/2019

"SAP Review"

Pros: it is really easy to use, and you can manage the hole company and processes in one system

Cons: it doesn't has resource administration, for scheduling purposes, you need a third party software to do that.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/05/2019
Michael T.
Purchasing
Retail, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2016

"SAP Review"

Comments: Very nice product. Takes some time to get used to. Easy to use Lots of things to learn. Slow at times. Consider a large server to handle capacity

Pros: Easy to use Lots of things to learn.

Cons: Slow at times. Consider a large server to handle capacity

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2016
Michael B.
CEO
Medical Devices, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/06/2017
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/06/2017