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SAP Business One Reviews

About SAP Business One

SAP Business One is an enterprise resource planning (ERP) solution that assists with accounting, sales, CRM, inventory and more.

Learn more about SAP Business One

Pros:

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/ 10

SAP Business One has an overall rating of 4.3 out 5 stars based on 333 user reviews on Capterra.

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Filter reviews (333)

Yasceine
Yasceine
Quality Manager in Saudi Arabia
Verified LinkedIn User
Computer & Network Security, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

SAP Business One Review

3.0 2 months ago

Comments: it is mixture of satisfaction as far performance is concerned but, feeling unconvinced of the high cost.

Pros:

All modules required by small-to-medium business companies are available. The Interface is user-friendly,

Cons:

It is very expensive compared to other ERP's designed for SMB's (mainly the license costs). The initial setup takes longer period.

Hanane
Freelance in Morocco
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Business Administration

5.0 last year

Comments: A very wonderful experience and still like you

Pros:

Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations

Cons:

From a financial point of view .It is expensive for micro companies

Gordon
Senior SAP Consultant in Canada
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best ERPs in the Market for Small and Medium Sized Companies

5.0 2 years ago

Comments: Overall, I love SAP Business One and I am glad I got into this career. It's a fulfilling career to be able to help transform lives using technology.

Pros:

- I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production, Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer develop an addon on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to help configure a company to their own unique specifications.-

Cons:

Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations.

Monika
BSA in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

SAP B1 Software

4.0 2 months ago

Comments: Overall its a great experience working with SAP B1 since 2006.

Pros:

Order to Cash process is handled through one ERP software

Cons:

Reports are not easily customizable as per standard we have to invest in Add-On

Deserie
Tax Analyst in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for consolidating multiple business areas/ reporting

4.0 2 years ago

Pros:

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Cons:

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Anders
Production Supervisor in Denmark
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great ERP system for mid-top tier production companies

4.0 4 months ago

Comments: Fantastic ERP system for bigger companies which need stable operations with reliable stock management, forecasting etc.

Pros:

It is stable solution. It is like a swiss knife. Has all functions in a company from sales management to production

Cons:

It has so many features and the user interfaces arent always intuitive. It is good when you know the system. Then it is faster to use however when you need to start up or find a new feature it isnt intuitive.

Jessica
Admin in US
Warehousing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

SAP - Warehouse Management

3.0 2 months ago

Pros:

The program is secure including many steps to confirm your identity.

Cons:

Not user friendly and difficult to learn

Holdrin
Holdrin
Solution Manager in Colombia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best ERP option for small or medium companies

5.0 3 months ago

Comments: SAP B1 can be used as the first ERP for starting companies.

Pros:

This is a wonderful ERP option for small and medium-sized companies.

Cons:

Don't support highly complex business or processes.

Kasun
Civil Engineer in Sri Lanka
Civil Engineering, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Business One for project visualization

5.0 4 months ago

Comments: As the overall picture, this is very useful tool when it comes to construction planning and visualization.

Pros:

Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively.

Cons:

This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this.

Verified Reviewer
Verified LinkedIn User
Construction Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Number 1!

5.0 10 months ago

Pros:

One thing I really liked about the SAP Business One is that it is reliable for your business documentation. Another feature that is very helpful is that Microsoft SQL Server is available here.

Cons:

For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own.

Caroline
SAP B1 Freelancer in Canada
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best ERP solution for SMES and also Larger Companies With Branches

5.0 2 years ago

Comments: I love Sap Business One. It's a great product that I will forever vauch for.

Pros:

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Cons:

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Adam
Accountant in Jordan
Construction Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

One of amazing small ERPs.

5.0 2 years ago

Comments: SAP Business One is a good choice for non-construction and small businesses.

Pros:

The ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.

Cons:

SAP Business One is slightly weak in the construction field.

Valeria
Valeria
IT Analyst in Mexico
Verified LinkedIn User
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Robust solution for finances

5.0 2 years ago

Pros:

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons:

I can't think of a con off the top of my head.

Rami
Rami
Internal Auditor in Jordan
Verified LinkedIn User
Construction Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Great fully integrated Enterprise Resource Planning System

5.0 4 years ago

Comments: I am totally happy with this software because it's customizable to fit our business processes.

Pros:

I am a huge fan of SAP Business One, As a Internal Auditor what I need first is all reports and transactions has been made to check and make sure the business is on track and SAP Business One helped me a lot with reporting feature. And how this software amazingly is fully integrated, When the accountant create a new customer name or add a new item the customer or item appears in all modules, And the feature of Non-Duplicate data which secure master-data from any duplicated entry.

Cons:

SAP Business One is working just great with our business and I didn't face and issue or weak point when I'm using it.

Mallex
Account Receivable in Tanzania
Consumer Goods, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

My Experience with SAP Business one.

4.0 last year

Comments: SAP Business One made me to realize how important ERP softwares are in the consumer-product based companies and how it is better joining more than one department using one software in the organization.

Pros:

I liked most the part of reports generation, it's simple and easy to navigate into a reporting feature and also the ability to track every income and expense transaction you enter the system.

Cons:

Its user interface is not welcoming. Moreover, in creating invoices, it's a bit manual rather than automatic. Here I mean, every single entry have to be entered manually even the date do not automatically change as you change the invoice.To my mind, I think this is a minor issue, so SAP Business one is still doing best in the manufacturing industries and consumer based organization.

Mauricio
Account Executive in Paraguay
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

SAP Business One Review from User, and former SAP sales employee

4.0 last year

Comments: Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money.

Pros:

SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business.

Cons:

The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more.

Catania
Sales Manager in US
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With SAP Business One

5.0 11 months ago

Pros:

With SAP Business One, the tool makes handling ERP and accounting as well as financial planning.

Cons:

It has amazing features, and all has been smooth.

Valerian
Support in Georgia
Accounting Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A wide range of capabilities.

5.0 last year

Comments: Overall SAP worth every dollars you pay. It will help daily.

Pros:

SAP Business One is one the best accounting platform you can find on the market. SAP always offers features that fully meets customers needs. It has very useful reporting service. It's multifunctional.

Cons:

Despite SAP Business One is useful software it has some cons. For example the software isn't easy to use. It requires some trainings and skills to understand.

Katarzyna
Manager in Ireland
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review SAP B1 09.08.23 Ireland

4.0 2 years ago

Comments: I love SAP, very useful and amendable software. Best I worked with

Pros:

Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking

Cons:

SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it

Waheed
Sales Manager in Jordan
Construction Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

SAP Business One ERP System

3.0 last year

Pros:

SAP Business One is not the best ERP system in the world, it has many weakness points, but I like the user interface it is beautiful.

Cons:

SAP Business One has many weakness points, it not flexible and not compatible with business types, in our construction company we failed implementing SAP Business One because the lack of flexibility with our needs.

Janine
Account Manager in South Africa
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP Business One - My go 2

5.0 2 years ago

Pros:

Being a big advocate of Business One, what is not to like about it. It does everything you need.

Cons:

Nothing that comes to mind on Business One.

Manish
Manish
AM in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

i had very good experience

5.0 3 years ago

Comments: i really loved it all

Pros:

I really love the dynamic. Anybody that has the notion that it’s boring clearly hasn’t done any work in software. There’s so much time to spend on figuring out what to do before you actually do any of the work, there’s a lot of fun to be had there. It’s an incredibly creative field where you make translations from business goals and concerns to software designs.

Cons:

Honestly, I think that is so stupid and hypocritical. I still do not understand how this is still considered “acceptable "in some Teams. Nothing wrong with asking people for a time estimate, but using that value against them is just nonsense and destructive.

Brijesh
IT Coordinator in Türkiye
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

User-friendly ERP solution

5.0 2 years ago

Comments: I'm really very happy to use the CRM features in SAP Business One and I would definitely recommend it to others.

Pros:

I love the CRM features in SAP Business One. It' so easy to keep track of our leads and customers, and the system makes it easy to send them personalized messages and offers.I've also been able to use the CRM features to track our sales pipeline and close more deals.

Cons:

SAP Business One is a great software for small and medium businesses, but it can be expensive.

Mohammad
Technical Support in Jordan
Construction Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Best ER for Small Business

5.0 2 years ago

Comments: SAP Business One is one of the best small ERPs.

Pros:

SAP Business One is very flexible in customization, we can customize it to a deep level.

Cons:

SAP Business One contains two points, first, the database used and the HR module is not build-in.

Cesar Josue
University Intern in Ecuador
Verified LinkedIn User
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

SAP Business One: A comprehensive and scalable platform for business management.

4.0 2 years ago

Comments: SAP Business One is a highly functional and customizable ERP solution that is ideal for small and medium-sized businesses looking for a scalable and comprehensive platform to manage their business processes. While the platform can be expensive and complex to implement and learn, its real-time features, integration, and scalability make it an excellent choice for growing businesses seeking a complete ERP solution.

Pros:

SAP Business One addresses all essential aspects of business management, ranging from financial management to procurement, sales, and inventory management. The platform offers high levels of customization and can be adjusted to suit the specific requirements of the organization. The platform can accommodate the growth of the company, making it unnecessary to switch platforms every time the company expands. It provides real-time information about the financial situation of the company, enabling data-driven decision making and integrates easily with both SAP and non-SAP solutions, allowing it to be used in conjunction with other enterprise software systems.

Cons:

For small businesses with financial constraints, SAP Business One may not be a cost-effective solution due to its high pricing. Due to the wide range of functionalities, the platform can be complex to learn and use for novice users. Implementing SAP Business One can be challenging for companies with limited resources as it can take a considerable amount of time and resources. SAP Business One's technical support has been reported to have issues, which some users have found to be slow and inefficient.