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Microsoft Word Reviews

4.7 (2,030) Write a Review!

About Microsoft Word

Document software that enables users to generate and publish documents, collaborate with team members, and more.

Learn more about Microsoft Word

Pros:

Its also integrated with Teams so that may be something that is useful to your work.

Cons:

This can be overruled using ctrl, but it can still be annoying.

Microsoft Word ratings

Average score

Ease of Use
4.6
Customer Service
4.2
Features
4.7
Value for Money
4.4

Likelihood to recommend

9.0/10

Microsoft Word has an overall rating of 4.7 out 5 stars based on 2,030 user reviews on Capterra.

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Filter reviews (2,030)

Evelyn
Evelyn
Intern in the teaching and learning process in the school in Ecuador
Verified LinkedIn User
Primary/Secondary Education, Self Employed
Used the Software for: 2+ years
Reviewer Source

Word a tool for everyone

5.0 4 weeks ago New

Comments: Word has allowed me to make important files during my academic studies, it is very easy to use, it has a series of tools that improve the presentation of the document, it also helps us to ensure that our tasks do not have spelling errors.

Pros:

One of the advantages of word is that it has many tools that allow users to create creative files and with an excellent presentation, you can develop several research papers quickly and the best thing is that it has an autocorrector that allows you to know if a word is well written and avoid misspellings.

Cons:

The cost of word is very high compared to other applications that offer the same for free, in addition to this for some people it can be very difficult to understand how to use word so they prefer other applications with a much simpler handling.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Document Editing with Microsoft Word

5.0 2 months ago New

Pros:

Microsoft Word is the best document (text) editing tool in the world. It has many features that others don't and also it is the most popular among the others.

Cons:

One thing that I don't like about Microsoft Word is it because we have to use Windows and also have the license for Microsoft 365 as well. So we have to pay it first

Verified Reviewer
Verified LinkedIn User
Law Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Great assets but finicky

3.0 5 years ago

Pros:

Word outshines Google Docs or other alternatives in many ways. My favorites include being able to jointly review a document using Track Changes and comments, being able to save and re-use phrases/paragraphs in Quick Parts, being able to copy and paste font style using Format Painter, using the Find and Replace tool to quickly update multiple spots throughout a document, and being able to paste an excel list into Word to replace paragraph marks with a comma to create a comma separated list (or vice versa by pasting a blob of email addresses from Outlook into Word and replacing semi-colons with paragraph markers so I can plop it into Excel and have a clean, list that I can now sort and filter.

Cons:

While I appreciate the great perks of Word, some of its features can be quite frustrating and finicky. When trying to train other users on Word it's hard to explain "sometimes it does this, but sometimes it doesn't"; I almost have to train with contingency plans. For example, when Word decides you want an extra blank page at the end of your document and despite removing paragraph marks and pressing delete a hundred times and changing the font size to point 1 you end up having to remove a whole line of text from your table just to get it to go away. Or for another example, when you paste text in from outside of Word and it refuses to strip formatting or integrate into your automated numbering despite choosing those options. Or last example, when you're trying to indent just one line and Word refuses to not send the surrounding lines over as well like a little brother who won't stay put. So overall, Word has some great features, but the ones that don't work as they should can be quite annoying.

Marco
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Word is easy!

5.0 last month New

Comments: It’s just so easy to use. I like that I can get synonyms easily and spell check. It works just like an old fashioned computer but rolled into this one program. Use it everyday.

Pros:

Been using it for years. I use it for every document I write. Easy to email to anyone and include as an attachment. It’s my go to.

Cons:

Don’t have much they could do differently.

Houssine
Houssine
Intership in UK
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft word

4.0 3 weeks ago New

Pros:

The most intriguing feature of Microsoft Word is document management. This feature allows you to work in environmental collaboration. Sometimes teachers give us group homework. and each member of the group uses one document. Beside this, I found the colours that were made of the programme easy and very good for users who sit a long time dealing with office documents. The blue and white represent the interface in a clear way. especially if you are a new user.

Cons:

One thing that I found needed improvement as soon as possible is  changing the language of Microsoft Word. Recently, I bought a computer from China, and it came with Microsoft Word in Chinese. I tried hard to figure out a method supported by Microsoft to change the language, but nothing happened. I asked my software engineer professor, and he told me I had to install the English version of Windows. You see how it's hard to change the language.

Ravi
Ravi
Management Trainee in India
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Exploring Miscrosoft Word!

5.0 4 weeks ago New

Comments: Overall, it is a great word processing and publishing tool by Microsoft

Pros:

I personally like the user interface of Word. The colour combinations are soothing. It comes with a lot of document templates. I use the prebuilt cover page templates. Further, it has number of formatting options to improve doc alignment, style, size, built-in spell and grammar check etc.

Cons:

I don't find any downsides of the product thus far. It comes with advanced features at a cost-effective price.

Pascal
Pascal
English Teacher in Benin
Verified LinkedIn User
Translation & Localization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Word

5.0 last month New

Pros:

I really appreciate the customizable templates and the commenting for they are very pragmatic.

Cons:

I appreciate least the feature of not considering the language of a written text for reading by Word, but the phone's language and there's no anywhere it is directly suggested to click to take into account a written text or document.

Verified Reviewer
Verified LinkedIn User
Building Materials, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Inspiring application

5.0 2 months ago New

Pros:

this has been my companion since I started my career, from the first edition of MS Word to date I feel that we have grown together, and it helped me to improve.

Cons:

the improvement with the built-in tools, grammar corrector, and the newly added features

Md Sadek
Md Sadek
Executive Officer in Bangladesh
Verified LinkedIn User
Executive Office, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Word Is Unique

5.0 last month New

Pros:

Many tools and ease of use them is the most favourite thing to me about MS Word. MS Word is so much easy to use.

Cons:

High price of the software is I like least about MS Word.

M
M
Quality Engineer in Bangladesh
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Essential tool for my document management and communication

5.0 4 weeks ago New

Pros:

I like most about: 1. User friendly interface 2. Sharing and collaboration: I can share file link and collaborate in real time. 3. Auto save and recovery: This feature help me recover data loss periodically saving document.

Cons:

No cons, all essential features are available.

Don
SEO Specialist in US
Internet, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Can't live without Microsoft Word

5.0 2 years ago

Comments: I am an old school user of Word and a big fan. I have taken advanced courses to learn all about the lesser known features and have implemented tools such as mailings to send letters to clients. While I am a hardened fan of Word, I also enjoyed getting the free version that came with a PC or the $10 copy that you could buy with the now defunct Home Use Program. Still I shelled out the money with my last laptop purchase to get it. But as I approach the time to buy a new laptop, I am not sure that I can't make due with Google Docs. We'll see.

Pros:

I love the ease use of Microsoft Word. You can open the software begin typing and save your document. Everything else is like gravy. Truthfully it is a lot more than that but the Windows concept is used in most other software that makes Word intuitive even if you have never used it. Since I have a version saved on my laptop I often use Word to format documents using tables, inserting shapes, messing with fonts and colors. It is simple to insert photos or images saved on your pc. Part of the power of Word is you can set up templates that allow you to use the same formatting throughout a document or for multiple documents. If you are not a talented designer, Microsoft provides lots of premade templates and forms that you can use or modify from business cards and invitations to a resume and cover letter. I use these all the time and just update colors.

Cons:

I have started to get used to the sharing and saving features of Google Docs and they are not as good on Word. My laptop battery does not last long and every time I unplug, my files get autosaved and I have to waste a lot of time sorting them out. As an advanced user of Microsoft Word, I can tell you the drawing and formatting capability on Word is challenging. It can be hard to move an image or chart around on the page without first creating a table or other work around. It is also impossible to use the full page without some type of margin.

Tureen Punit
Tureen Punit
Data Engineer and DBA in India
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Decent software for managing documents with an ease

4.0 last year

Comments: Microsoft Word is my to-do software for creating documents and other promotional materials like flyers, brochures, newsletters, etc. The customizable templates provided by Microsoft Word are of great help especially when I am out of ideas. I absolutely adore the number of features and fonts it has. The offline editing of Microsoft Word helps save my day especially when no internet is available.

Pros:

Microsoft Word is undoubtedly the best software for creating and managing documents with ease. It comes with a number of different customizable templates that can help a user create birthday party invitations, bookmarks, traditional newspapers, and newsletters in a jiffy. Microsoft Word lets a user create documents quickly without any hassle, store them in one place, collaborate with others, and edit them offline.

Cons:

I love using Microsoft Word for creating newsletters, reports, etc very conveniently. It can however be overwhelming at times because of the features present in it. Plus there is always a fear of losing data unless you save it. But overall it is great software for the purpose of document management.

benjamin
Forensic Examiner in US
Public Safety, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Completing reports in a timely manner with Word.

5.0 2 years ago

Comments: Word is ubiquitous. Everyone uses it, and most legal documents are set in Word.

Pros:

There are core functionality aspects in Word not offered by other processors.

Cons:

I would appreciate the ability to customize the ribbon and toolbox more. I have certain functions I often use in tandem and have to switch between tabs to edit one piece of text, then switch to another.

MIRANDA
Stay at home parent / jewelry beader in US
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

User friendly no matter level of expertise and great features!

5.0 2 years ago

Comments: I have been organizing my business as well as my life and personal goals using Microsoft word. I had no idea I could find such useful features like grocery lists or household schedules or bill pay tables to help me organize my life and get my family running smoothly at the same time as my business. I've been a lifelong user of Microsoft word and I've only continued to enjoy my experience it's only gotten better.

Pros:

The most impactful feature for me was the ability to work offline and have basically total access to my past and current projects and documents. Another vital feature to my business as well as just everyday life are all of the extra templates, themes, fonts, designs and tutorials available online that are easily and seamlessly integrated into the app. You literally click one button or link, search for what you need or browse, download and voila! Start creating your new resume or cover letter or even product labels to print out ! This app works just as great on my laptop as my tablet. The smartphone version is simpler but they are all totally in sync and definitely they must have for any kind of business person or student or anyone with kids anything like that I don't know what I would do without Microsoft word .

Cons:

I feel like there could definitely be MORE fonts and design like features. Even with the linked online database there's a need for more design aspect especially if you're not familiar with how do you do things from scratch using Microsoft word. Otherwise there's not a whole lot I just like about word I wish it was cheaper or that the free version was as fully accessible as the paid version that can be frustrating.

Karla Brigitte
University Intern in Ecuador
Verified LinkedIn User
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Unleashing Creativity and Productivity with Microsoft Word

5.0 5 months ago

Comments: Microsoft Word was a key component of our everyday operations while I was an intern in the university's pharmaceutical product development and research department. For writing research papers, producing scientific reports, and putting together presentations, we used it a lot. We were able to create documents with professional-looking layout and editing, effortlessly integrating tables, figures, and citations. Features like Track Changes made it easier for our research team to collaborate by letting us quickly examine and take criticism into account. Our workflows were also made easier by the integration of Microsoft Word with other Microsoft Office programs since we could quickly integrate data from Excel and present conclusions in PowerPoint. For our documentation and communication needs in the realm of pharmaceutical research, Microsoft Word has proven to be a crucial tool.

Pros:

There are many benefits to using Microsoft Word. First off, it offers a complete collection of capabilities for producing, formatting, and editing documents, making it the preferred word processing program for private users, companies, and academic institutions. Users can navigate and operate effectively because to the user interface's intuitive design and well-known functionality. With the many formatting options available, it is possible to create documents with advanced layout and design elements. Features like Track Changes and Comments make collaboration easy by enabling several people to review and update the same document simultaneously. Workflows are streamlined and efficiency is further increased through integration with other Microsoft Office programs like Excel and PowerPoint. Additionally, Microsoft Word's compatibility with a variety of file types makes it simple to share and collaborate with users of other office products.

Cons:

Despite all of its benefits, Microsoft Word has certain drawbacks. First off, the program is not free; it must be purchased separately or as part of the Microsoft Office package. Additionally, new users may find the vast array of functions and settings daunting and may need some time and training to fully operate the software. Opening documents written in other word processing programs occasionally results in formatting issues that may need to be manually corrected. Additionally, working with huge documents or intricate layouts may have an impact on the software's speed, resulting in sporadic latency or slowdowns.

Carlos Hugo Martin
Consultor in Peru
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Experience with Microsoft Word

5.0 2 years ago

Comments: We use it a lot for the generation of software documentation as well as projects. It has helped us to manage a standard that represents us as a company before our clients.

Pros:

Over time, the interface has improved a lot, making it much easier to write documents professionally. In addition to the customization capacity that it has, it helps a lot to have it as needed. A very useful functionality that it has is the generation of content such as indexes or bibliographies.

Cons:

The management of space between lines or within the fields of a table is sometimes not clear, preventing one from modifying it, since you do not know what element is causing the space to be different with other lines. The checker is not as efficient when it comes to omitting terms.

Verified Reviewer
Verified LinkedIn User
Internet, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MS Word is the lifeblood of my professional journey

5.0 last year

Comments: Neutral.

Pros:

Ease and familiarity of use and the assurance that everyone in professional circles who receives a document made on MS Word will be able to access it and edit it with the right permissions.

Cons:

If the computer crashes or shuts down by mistake the files not saved as per process always get lost and the recovery options are not always suggested even in professional paid versions of MS Word.

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Microsoft Word for Critical Analyses

5.0 3 years ago

Comments: I am able to access and grade and return any student work and share it with my superiors.

Pros:

Microsoft Word has been a favorite of mine ever since 2010. I love the relativelty newly added OneDrive feature and the formatting features are unmatched by Microsoft Word's competitors. I love how all my documents can be stored without a second thought into discrete folders and I can seperate personal and workplace files safely and neatly. I also love the new logo and Microsoft Word is constantly updating to include more advanced features by the year. I do not know where I would be without Word.

Cons:

I do not like how I need to be connected to the internet to access OneDrive, but other than that, no complaints here.

Gregory
Translator in Poland
Translation & Localization, Self Employed
Used the Software for: 2+ years
Reviewer Source

Not great, not bad, but you don't have much choice anyway

4.0 2 years ago

Comments: Let's be honest, we all use Word because we have to. There is no real alternative, certainly not in the business world. Overall, Word is 'not bad', and it has improved somewhat over the years ('two steps forward, one step back'), but it is not exactly 'wow.' In some sense I think Word would be easier to use if it were simpler, and if some of the more complex formatting options were spun off into a Publisher-type application for DTP.

Pros:

Word has an extensive range of features, tools, and options that allow you to do almost anything imaginable with documents. As a translator, it an absolutely essential tool for my work. As all my clients (and essentially everyone) also use Word and Office formats, I have no doubt that the files I send and receive can be opened, read, and edited without any problem. I would also say that over the years, Word has improved and become easier to use and more reliable (if only somewhat).

Cons:

As a translator, I have two big issues with Word: 1) It does not seem to understand that one document can be in multiple languages at the same time. As such, the 'automatically detect language' feature can be counterproductive, forcing me to highlight text and set the language manually. This seems like it would be a rather easy issue to fix. A similar issue occurs when I type a document in one language while my keyboard is set to another. 2) Complex formatting in Word is often a big pain in the butt. It took me months (even years) to figure out how to efficiently fix certain formatting issues that I encounter on a daily basis (in OCR'ed legal documents). In this case, I think Word tries to be all things to all people (i.e., both 'simple and easy to use' and 'powerful and precise'), which never really works. I should not have to enter measurements in centimeters and millimeters for each paragraph or edit complex styles and templates in order to achieve consistent formatting.

Aditi
Business Development Manager in India
Outsourcing/Offshoring, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic software with comprehensive functionality and a range of tools for handling documents

5.0 6 months ago

Comments: Microsoft Word is a full-featured program that sets the industry standard. The combination between Word and Viewpoint is consistent. I will recommend this program since it is a well-designed computer program for clients of all expertise levels. I can send emails to clients more rapidly. In spite of its imperfections, Word remains my go-to computer program for composing compelling and engaging fabric. Microsoft Word offline editing spares my day, particularly when there's no web association.

Pros:

Microsoft Word incorporates plenty of organizing choices that permit you to tailor your archives to your inclinations. Since of the expansive number of formats available, as well as the broad spelling and linguistic checks, anyone can make professional-looking papers. The page format, character designing, and passage designing apparatuses are very advantageous and empower the fast development of proficient and clear writing. It is basic to collaborate among a few people working on the same papers much obliged to the interaction with Microsoft Cloud 365. Microsoft Word permits clients to deliver archives quickly and effectively and keep them in one area.

Cons:

I accept that working with words and visuals may offer assistance me superior. It may, be that as it may, be overwhelming at times due to the number of choices accessible. There are still issues with participation since as it were one editor may alter the archive at a time. I completely miss being able to tailor the organizing down to the character level.

Augustine
Freelancer in Italy
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Why you should use Word daily

5.0 last year

Comments: There hasn't been a single day in the last decade when I haven't used a Word document to create streamlined files and fantastic reporting. Word is a very powerful software that is used as the primary software programme by all organisations, schools, students, church groups, financial institutions, and individuals; for this, you also invited to take advantage of this great digital tool and equally learn to keep up with this age. Word has been simple and effective, especially for clerical officials, educational and research firms, and students who use Word to complete their daily tasks and provide great job productivity.

Pros:

Word is a great document management software of the Microsoft collections, easy to manipulate through to give your best file an attractive read. With its endless templates that offer task-free designs for whatever document you are creating and with a program-friendly interface to easily and quickly navigate through. Adding images, arts, wonderful reference and layout tools and great add-ins makes document preparations and as well as customization simple for both novices and experts. As a consistent user, I’m greatly optimistic about the outstanding attributes of this software which allow anyone to be successful in whatever document. Word will undoubtedly appeal to you. I recommend purchasing the software and getting started with a positive file creation.

Cons:

Some of the functions, in my opinion, have the potential to be more user-friendly. Incorporating a video tool could be a fantastic innovation. The weblinks are simple to insert, but if not properly specified, they result in a complete hoax. This also necessitates frequent bug fixes, as Word frequently clashes after every update. It would be nice to see the A3 print layout return in future versions. If not explicitly stated, printing these notes may result in a second page, wasting paper.

Ankit
Ankit
Marketing Team in India
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Alternatives Considered:

The best platform to manage digital documents

5.0 11 months ago

Comments: My overall experience with ms word is great as I use it daily and most of my business documents are created with the help of this platform only. We use it to create a document that needs to reach the customers on a digital platform.

Pros:

The best thing about ms word is that it can be accessed from anywhere without even an internet connection. It is one of the most secure platforms to keep important data. There are lots of tools to create attractive documents.

Cons:

Although the platform is great but one thing I noticed is that for collaborative projects the user should have a strong internet connection.

Marek
CEO in Poland
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Microsoft Word Review

5.0 7 months ago

Comments: My overall experience with Microsoft Word was positive. As a content creator, I found the app to be an essential tool for my work.

Pros:

What I liked most about Microsoft Word was its versatility and user-friendliness. Whether I was writing a simple letter or creating a complex document, Word provided me with a range of tools and features to make the task more manageable. I also appreciated the app's ability to integrate with other Microsoft Office applications, such as Excel and PowerPoint.

Cons:

One thing that I liked least about Microsoft Word was its occasional instability and tendency to crash, particularly when working with large documents. Additionally, the app's automatic formatting features could be frustrating at times, especially when they interfered with my desired formatting choices.

Stephanie
Stephanie
Business Owner in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Exceeds Expectations & Wallets

4.0 2 years ago

Comments: My overall impression of Word is amazing. It's great software, made for businesses in mind, & definitely has been in the business to build a strong Brand name. However, their price shows it. I have difficulty spending the kind of cost that Microsoft Office is charging these days.

Pros:

Microsoft Word is one of the absolute best programs out there. I was able to integrate third-party apps for in-app pay. It was extremely convenient. Also, my calendar synced up with my task lists and vice versa. I didn't have to remember to do it or let my assistant know.

Cons:

This software is a little more confusing on the general interface than what the average consumer is used to seeing. However, I do have faith. People do move with the times and I'm certain it will be a memory when grandmas didn't know how to text. It's also very expensive for what you get. I do love the additional features but, to be honest, Google Workspace may have its issues, but I'd much rather deal with it than pay the cost of Word.

Rohullah
Rohullah
Translator in US
Verified LinkedIn User
Public Relations & Communications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Microsoft word review

5.0 3 years ago

Comments: Overall, I highly recommend others to use this software because of its simplicity, usefulness, and reliability. It is user friendly, everything is pretty simple to do and learn even for new learners.

Pros:

This program is user-friendly and has made a lot of difficult tasks simple and easy to implement. I have been using this program for more than eight years and I still use it because, it makes my work so easy that I can make different types of documents, write essays, make resume, cover letter, job application, proposals, reports, books, and other types of documents. It takes less time to learn and has more value afterwards during doing jobs and while being a student preparing your final project, it can be helpful for anyone, both in our personal and professional life.When i was in university, I was using this program to improve my writing skills, prepare university projects, compile notes, and so on. It is one my favourite programs because of its simplicity, usefulness, and compatibility with different devices.

Cons:

Although, it is difficult to talk about the things I do not like about this software. I still want to say that, its pros are much more than its cons, because of the fact that it is flexible, trustworthy and simple to use. The only minor thing I do not like about software is that sometimes it is difficult to change some documents into a format that you like, but that also could be the result of not knowing how to do it.