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description: Page 3 - Compare the top IT Ticketing Systems Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 3 - IT Ticketing Systems Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# IT Ticketing Systems Software

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> IT Ticketing Systems are software tools for managing and resolving user-reported issues and service requests in an organized manner. These systems enable IT support teams to track, prioritize, and address tickets efficiently, ensuring timely solutions while maintaining a detailed record of incidents and responses for accountability and analysis.

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## Products

1. [ConnectWise Automate](https://www.capterra.co.il/software/142789/connectwise-automate) — 4.1/5 (141 reviews) — Automated backup and storage solution that helps businesses with data protection and recovery from physical and virtual machines.
2. [Salesflare](https://www.capterra.co.il/software/149522/salesflare) — 4.7/5 (139 reviews) — Salesflare is an intelligent CRM for small and medium-sized B2B businesses, who want to sell more with less work.
3. [Creatio CRM](https://www.capterra.co.il/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
4. [SuperOffice CRM](https://www.capterra.co.il/software/39294/superoffice-crm) — 4.2/5 (132 reviews) — Most user-friendly CRM platform on the market.
5. [Gold-Vision CRM](https://www.capterra.co.il/software/133582/gold-vision-crm) — 4.6/5 (131 reviews) — Gold-Vision is an affordable, fully customisable Sales \&amp; Marketing CRM for mid-market business looking to improve their efficiencies.
6. [Highrise](https://www.capterra.co.il/software/146703/highrise) — 4.5/5 (130 reviews) — Simple cloud based CRM to keep track of the leads, conversations, follow ups, and tasks that are the lifelines of your business.
7. [Web Help Desk](https://www.capterra.co.il/software/179421/web-help-desk) — 4.1/5 (123 reviews) — Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
8. [Supportbench](https://www.capterra.co.il/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
9. [BMC Helix ITSM](https://www.capterra.co.il/software/164195/remedy-it-service-management) — 4.1/5 (115 reviews) — Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
10. [Workbooks](https://www.capterra.co.il/software/109648/workbooks-crm) — 4.3/5 (112 reviews) — Workbooks is the 'No-BS' CRM, combining its award-winning software platform with outstanding consultancy, implementation and support.
11. [Deskero](https://www.capterra.co.il/software/131179/deskero) — 4.7/5 (112 reviews) — Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.
12. [TOPdesk](https://www.capterra.co.il/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
13. [InvGate Service Management](https://www.capterra.co.il/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
14. [Auvik](https://www.capterra.co.il/software/145245/auvik) — 4.7/5 (99 reviews) — Cloud-based software that streamlines and automates network monitoring an management to give teams network visibility and control.
15. [InfoFlo](https://www.capterra.co.il/software/96628/infoflo) — 4.5/5 (96 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
16. [OTRS](https://www.capterra.co.il/software/127284/otrs) — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \&amp; notifications for ITSM, Customer Svc and Security.
17. [LionDesk](https://www.capterra.co.il/software/151891/liondesk) — 4.1/5 (95 reviews) — Finally, manage your business stress-free, stay top-of-mind, and sell confidently.
18. [HappyFox Help Desk](https://www.capterra.co.il/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
19. [Efficy CRM](https://www.capterra.co.il/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
20. [Groove](https://www.capterra.co.il/software/143005/groove) — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
21. [PlanPlus Online](https://www.capterra.co.il/software/132397/planplus-crm) — 4.0/5 (85 reviews) — PlanPlus Online is an online productivity solution that provides leaders with a planner to plan, execute, and achieve goals.
22. [WORKetc](https://www.capterra.co.il/software/118331/worketc) — 4.6/5 (85 reviews) — CRM, projects, billing, helpdesk \&amp; more in the single online platform. Gmail, Outlook, Xero \&amp; Quickbooks Online integrations.
23. [SalesNOW](https://www.capterra.co.il/software/129914/salesnow) — 4.6/5 (81 reviews) — SalesNOW is the Mobile \&amp; Online CRM Your Sales Team Will Love\!\! Designed to help your team to sell more, sell faster and work anywhere.
24. [SPOTIO](https://www.capterra.co.il/software/157701/spotio) — 4.3/5 (78 reviews) — Field sales acceleration platform that helps businesses with pipeline building, task automation, sales tracking, and route planning.
25. [Track-It\!](https://www.capterra.co.il/software/67028/track-it) — 4.0/5 (77 reviews) — Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use.

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## Related Categories

- [Sales Tracking Software](https://www.capterra.co.il/directory/32744/sales-tracking/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32623/it-ticketing-systems-software/software)
- [All Categories](https://www.capterra.co.il/directory)

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Don’t waste time organizing data - empower your employees and grow your business with Efficy Enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.co.il/software/149894/efficy-crm","@type":"ListItem"},{"name":"Groove","position":20,"description":"Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. It features a shared inbox with an email-like interface, allowing teams to organize, prioritize, and resolve inquiries efficiently. Key features include conversation assignments, collision detection, private notes, and @mentions for team collaboration.\n\nGroove also offers live chat for instant support on websites or apps, with round-robin assignment, unattended message logic, and email continuation. 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