---
description: Page 5 - Compare the top Customer Support Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 5 - Customer Support Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Vocalcom Hermes360](https://www.capterra.co.il/software/1022651/vocalcom-hermes360) — 4.9/5 (17 reviews) — Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service.
2. [Apizee](https://www.capterra.co.il/software/196053/apizee) — 4.8/5 (16 reviews) — Live video, screen sharing and co-browsing for more efficient sales and support teams.
3. [Sparkcentral](https://www.capterra.co.il/software/142857/sparkcentral-customer-engagement-platform) — 4.2/5 (15 reviews) — Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love.
4. [Ada](https://www.capterra.co.il/software/164470/ada-support) — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
5. [Tiflux](https://www.capterra.co.il/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
6. [Simplify360](https://www.capterra.co.il/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
7. [xFind](https://www.capterra.co.il/software/1022505/xfind) — 4.5/5 (15 reviews) — AI with Confidence for Support Teams - Supercharge every customer interaction with conversational knowledge
8. [C2](https://www.capterra.co.il/software/135915/c2-atom) — 4.3/5 (14 reviews) — Flexible and powerful customer service software offering intuitive configuration, customizable automations, and rapid integration.
9. [ManageEngine SupportCenter Plus](https://www.capterra.co.il/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
10. [Capacity](https://www.capterra.co.il/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
11. [Remote eye](https://www.capterra.co.il/software/1036384/remote-eye) — 4.6/5 (14 reviews) — Remote eye is a remote support software solution based on Smart Glasses, smartphones, tablets and PCs.
12. [Fin](https://www.capterra.co.il/software/1077853/Fin) — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
13. [LeadDesk](https://www.capterra.co.il/software/130134/leaddesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise.
14. [Surfly](https://www.capterra.co.il/software/159520/surfly) — 4.7/5 (13 reviews) — Fast, simple, and secure co-browsing and collaboration technology. Support customers anywhere along the journey, seamlessly.
15. [RingCentral Engage Digital](https://www.capterra.co.il/software/173380/dimelo-digital-platform) — 4.8/5 (13 reviews) — RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform.
16. [ControlHippo](https://www.capterra.co.il/software/1029621/controlhippo) — 4.5/5 (13 reviews) — Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents.
17. [Enghouse eKMS](https://www.capterra.co.il/software/120410/ekms) — 4.2/5 (12 reviews) — eKMS helps your customers and agents quickly and intuitively find the information they need.
18. [InfoServ](https://www.capterra.co.il/software/150329/infoserv) — 4.9/5 (12 reviews) — Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization.
19. [easiware](https://www.capterra.co.il/software/164607/easi-crm) — 4.6/5 (12 reviews) — easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator.
20. [Stonly](https://www.capterra.co.il/software/202805/stonly) — 4.3/5 (12 reviews) — Deliver instant, personalized customer support, where and when it’s needed with Stonly.
21. [Talla](https://www.capterra.co.il/software/1014974/talla) — 4.7/5 (12 reviews) — AI-powered automation solution for streamlining customer support operations.
22. [Interakt](https://www.capterra.co.il/software/1023144/interakt) — 4.4/5 (12 reviews) — All-in-one WhatsApp Business Platform | Interakt
23. [Answerbase](https://www.capterra.co.il/software/153153/answerbase) — 4.7/5 (11 reviews) — A user-friendly, online Q\&A community that can be customized to any look and feel. We make the tools available for any size community.
24. [SearchUnify](https://www.capterra.co.il/software/168152/searchunify) — 4.5/5 (11 reviews) — Enterprise Agentic AI platform that unifies knowledge and transforms enterprise outcomes to drive higher CSAT
25. [Spotler Engage](https://www.capterra.co.il/software/189060/spotler-engage) — 4.5/5 (11 reviews) — Discover the power of OBI Engage for excellent customer engagement, online customer service and social media management in one tool.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

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You’ll be able to deliver and gather important information for your team, keeping everyone knowledgeable, engaged and productive.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee75c332-cc16-438e-a662-18da6b573edb.png","url":"https://www.capterra.co.il/software/1014974/talla","@type":"ListItem"},{"name":"Interakt","position":22,"description":"Interakt acts as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and a sales channel enabling fast-growing E-commerce and D2C brands to manage customer conversations and drive sales at scale using WhatsApp. With Interakt businesses can communicate with their customers using one dedicated WhatsApp Number to convert product inquiries into paying customers, help customers discover and buy products on WhatsApp, recover abandoned carts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c01661d-2e1f-4899-a3fe-6b8d856b8919.jpeg","url":"https://www.capterra.co.il/software/1023144/interakt","@type":"ListItem"},{"name":"Answerbase","position":23,"description":"Answerbase is an online Q&A community platform that strengthens customer engagement, grows your organic search traffic, and focuses on meeting your business goals for customer support and marketing. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their information demands about your products and services. Each system comes with user-friendly administration and moderation tools to fully customize, manage and grow an engaging platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.capterra.co.il/software/153153/answerbase","@type":"ListItem"},{"name":"SearchUnify","position":24,"description":"SearchUnify is a leading Enterprise Agentic AI platform that redefines enterprises by unifying enterprise knowledge, enabling contextual intelligence, and powering task-specific AI agents. Built on a foundation of Cognitive Search, SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), and real-time analytics, it delivers seamless, personalized experiences across all support channels. \nIts product suite, including Cognitive Search, SUVA (Virtual Assistant), Knowbler (AI-powered knowledge creation), Agent Helper, and the Agentic AI Suite, empowers organizations to drive faster resolutions, reduce support costs, and elevate customer satisfaction. With deep integrations across CRMs, helpdesks, Intranets, Websites and community platforms, SearchUnify helps enterprises transform support into a proactive, scalable, and insight-driven function.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff2a7aae-ac12-436b-ba8c-ccb2a364d325.png","url":"https://www.capterra.co.il/software/168152/searchunify","@type":"ListItem"},{"name":"Spotler Engage","position":25,"description":"Ensure yourself of loyal customers providing direct and personal customer service on social media, live chat, reviewsites and messaging apps like WhatsApp. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Create, plan and publish posts across social media channels using the content calendar and measure the impact and reach of your campaigns with integrated social analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76f19f45-190d-4bd4-8e89-0a60b452a2f5.png","url":"https://www.capterra.co.il/software/189060/spotler-engage","@type":"ListItem"}],"numberOfItems":25}
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