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description: Page 12 - Compare the top Customer Support Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 12 - Customer Support Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Torvalds](https://www.capterra.co.il/software/1074941/Torvalds) (0 reviews) — Customer support solution that helps businesses automate workflows, enable enterprise search, manage tickets, and deflect requests.
2. [Resolbit](https://www.capterra.co.il/software/1076241/Resolbit) (0 reviews) — Help desk solution that helps businesses manage claims, disputes, support tickets, knowledge base, online mediation and more.
3. [Calldock](https://www.capterra.co.il/software/1076320/Calldock) (0 reviews) — Calldock is an AI voice agent platform for instant callbacks, appointment scheduling, and automated customer support on websites
4. [Duckie](https://www.capterra.co.il/software/1075387/Duckie) (0 reviews) — Conversational AI software that helps businesses streamline team collaboration with auto-update and reminder features.
5. [EasyDesk](https://www.capterra.co.il/software/1077821/EasyDesk) (0 reviews) — Deliver 3X faster customer support with EasyDesk. Centralize emails, tickets \& chat in one simple help desk. \[Get started Free\]
6. [Antalyze](https://www.capterra.co.il/software/1078159/Antalyze) (0 reviews) — Antalyze is an AI chatbot software automating customer service with intelligent responses across multiple communication channels.
7. [Pylon](https://www.capterra.co.il/software/1075895/Pylon) (0 reviews) — Pylon is an AI cloud-based customer support tool that helps B2B organizations manage ticketing, live chat, knowledge base, and more.
8. [Ayudo](https://www.capterra.co.il/software/1078857/Ayudo) (0 reviews) — AI customer support platform automating L0 support with smart escalation to L1 and L2 teams.
9. [MindX Service AI](https://www.capterra.co.il/software/1078921/MindX-Service-AI) (0 reviews) — MindXService AI speeds up support by auto-routing tickets, drafting smart replies, and learning from every interaction to keep customer
10. [Alhena AI](https://www.capterra.co.il/software/1055081/Alhena-AI) (0 reviews) — Alhena AI is the leading AI-powered Concierge for discovery, shopping and support built to drive revenue.
11. [Personalized Agent Intelligent Routing (PAIR)](https://www.capterra.co.il/software/1024966/ai-mediated-conversations-ai-mc) (0 reviews) — Call routing solution that helps businesses use emotion AI and voice data to match customers with agents, enhancing outcomes.
12. [Oxaide](https://www.capterra.co.il/software/1080051/AI-Desk) (0 reviews) — The \#1 Custom-Built AI Agent For All Your Customer Service
13. [Intervo.ai](https://www.capterra.co.il/software/1080261/Intervo-ai) (0 reviews) — Intervo is an open-source platform that helps businesses create AI-powered voice and chat agents for customer interactions.
14. [SparrowDesk](https://www.capterra.co.il/software/1080629/SparrowDesk) (0 reviews) — SparrowDesk is an AI-first support platform with an omnichannel inbox, AI agents, and smart tools for fast, consistent query resolution
15. [Neople](https://www.capterra.co.il/software/1081775/Neople) (0 reviews) — Customer support tool that lets businesses automate workdlows \& assist support teams with on-brand responses across multiple platforms.
16. [Tixer Connect](https://www.capterra.co.il/software/1083441/Tixer-Connect) (0 reviews) — A branded client portal that keeps email, documents, requests and appointments perfectly synced in one organized place.
17. [Squire](https://www.capterra.co.il/software/1085482/Squire) (0 reviews) — Squire is a customer support platform that helps ecommerce teams automate support workflows with AI technology.
18. [SupportSyndicate](https://www.capterra.co.il/software/1085772/SupportSyndicate) (0 reviews) — SupportSyndicate is customer support software that cuts tickets with AI-powered instant replies and seamless human handoff features.
19. [Rhythmiq](https://www.capterra.co.il/software/1086231/Rhythmiq) (0 reviews) — Rhythmiqcx is AI-powered customer service software automating support with chatbots, multi-language features, and real-time analytics.
20. [Chatiex AI](https://www.capterra.co.il/software/1086287/Chatiex-AI) (0 reviews) — Customer support solution that helps businesses manage tickets forms, email inboxes, FAQs, customer communication, and more.
21. [Ringly](https://www.capterra.co.il/software/1075941/Ringly-io) (0 reviews) — AI phone support for Shopify brands. Resolve support calls: WISMO, returns, policies and products questions. The rest will be escalated
22. [Corebee](https://www.capterra.co.il/software/1087189/Corebee) (0 reviews) — Corebee is an AI customer support platform that resolves support tickets instantly for B2B SaaS companies with flat-rate assistance.
23. [Experify](https://www.capterra.co.il/software/1087452/Experify) (0 reviews) — Experify is an AI agent platform that helps companies automate customer support, internal assistance, and workflows using knowledge-bas
24. [Sarathi Agent](https://www.capterra.co.il/software/1087933/Sarathi-Agent) (0 reviews) — Customer support agent and chatbot software providing automated customer support on websites and Facebook with natural language AI.
25. [Agent360](https://www.capterra.co.il/software/1088328/Agent360) (0 reviews) — Agent360 is customer service software that combines AI Receptionist, Live Chat, ticketing, a knowledge base, and surveys.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

-----

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Clients can also choose to use the portal directly, creating a seamless hybrid experience.\n\nEach client gets a clear profile, with the option to group profiles per company. All shared files and conversations are always available, neatly organized into folders with upload zones so nothing ever gets lost. Appointments are booked through Tixer Connect and synced in real time with calendars.\n\nYou can instantly launch a fully branded, professional environment without design or coding skills, giving them a modern look, efficiency, and complete oversight.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d454cf6e-d477-43f3-8f58-56c634048ff7.jpg","url":"https://www.capterra.co.il/software/1083441/Tixer-Connect","@type":"ListItem"},{"name":"Squire","position":17,"description":"Squire is an AI-powered customer support platform for ecommerce businesses that automates workflows and resolves tickets efficiently. It detects customer intent for inquiries like order tracking and return requests, pulling relevant order details from Shopify to draft responses. These can be sent automatically or reviewed based on configurable confidence thresholds. \n\nThe platform integrates with tools like Gmail, Outlook, Facebook Messenger, and Instagram DMs, centralizing support channels and order data. Squire offers automatic and manual review modes, ensuring businesses maintain control while leveraging automation. Responses are grounded in policies and FAQs, avoiding speculative information. With personalized onboarding and dedicated support, Squire streamlines customer service operations, using confidence thresholds and review queues to ensure safety for high-impact actions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b9eab5d-5e93-4ff9-a48c-5bcbcf9331d0.png","url":"https://www.capterra.co.il/software/1085482/Squire","@type":"ListItem"},{"name":"SupportSyndicate","position":18,"description":"SupportSyndicate is an AI-powered customer support platform that automates ticket resolution through intelligent agents. The system uses knowledge-grounded AI to deliver accurate responses based on company documentation, PDFs, and website content rather than generic answers. It functions across multiple communication channels including web chat, email, and WhatsApp while maintaining a unified knowledge base. When issues exceed AI capabilities, conversations transfer to human agents with full context preservation. The platform offers multilingual support in numerous languages, lead capture functionality, and comprehensive security measures including encryption and compliance standards. Additional features include real-time analytics dashboards for monitoring performance metrics. The technology allows businesses to maintain continuous customer support while reducing operational demands through automation and centralized management of support interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f23e4e5-73ae-415c-bf33-0f3bb011524f.png","url":"https://www.capterra.co.il/software/1085772/SupportSyndicate","@type":"ListItem"},{"name":"Rhythmiq","position":19,"description":"Rhythmiqcx is an AI-powered customer service platform that automates support queries and enhances company-customer interactions. It allows businesses to create personalized AI agents to handle support issues without human involvement. Supporting over 60 languages, it enables global customer service. Real-time analytics provide insights into support performance and campaign metrics, helping teams improve. A knowledge base feature trains AI agents to deliver consistent, company-specific responses. The no-code builder lets teams design AI chatbots via a visual interface without technical skills. Intelligent dashboards track metrics like answer, resolution, and escalation rates, offering detailed performance oversight. Integration with CRM systems ensures seamless workflow compatibility. Rhythmiqcx combines automation, analytics, and multi-language support to optimize customer service operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0df785da-6ddc-42c0-bb6c-5b3c9d8de270.jpg","url":"https://www.capterra.co.il/software/1086231/Rhythmiq","@type":"ListItem"},{"name":"Chatiex AI","position":20,"description":"Chatiex is an AI-based customer support platform that streamlines interactions through automated and human-assisted channels. It combines AI chatbots for automated replies, live chat for real-time support, and a ticketing system to track and resolve issues. The chatbot uses business data to deliver accurate responses and improves through continuous learning.\n\nThe platform offers analytics for insights into customer behavior and team performance, with multi-channel support across websites, apps, and social media from one dashboard. It integrates with platforms, such as Shopify, WordPress, and Wix for consistent performance. The ticketing system organizes issues, while a knowledge base provides a searchable hub for information. Businesses can train the AI using formats, including PDFs, videos, and URLs.\n\nChatiex supports customizable branding, no-code setup, and webhook integrations. Team collaboration features enable agents to manage tickets, emails, and knowledge bases efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ef6fa9a-1b11-404c-a72b-79f8fe57df84.png","url":"https://www.capterra.co.il/software/1086287/Chatiex-AI","@type":"ListItem"},{"name":"Ringly","position":21,"description":"Ringly is an AI phone support rep for Shopify brands. It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies. When a call needs a human, Seth can transfer it or email your team for follow-up. Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call.\n\n- Handles order status, returns, and product questions by phone\n- Uses your website, help docs, product info, and store policies\n- Transfers calls or emails your team when a human should step in\n- Works with your current number, helpdesk, and support workflows\n- Records every call with transcripts and insights for review","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e9415a1-af0c-4da0-a1b3-cd21ea86ee2e.png","url":"https://www.capterra.co.il/software/1075941/Ringly-io","@type":"ListItem"},{"name":"Corebee","position":22,"description":"Corebee is an AI-powered customer support platform that automates service operations. The first tier resolves common questions via knowledge base lookups, the second handles routine inquiries with pattern matching, and the third uses advanced AI for complex issues, escalating to human agents when needed. \n\nIt integrates with tools like Slack, Zendesk, Shopify, and Intercom, offering a unified inbox for categorized and prioritized conversations. Teams can customize the AI's tone to match their brand. Corebee tracks resolution rates, response times, and satisfaction scores, grounding responses in verified knowledge base content with source attribution for accuracy. Security features include AES and TLS encryption, role-based access controls, SOC Type II certification, and tenant isolation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71ecaaf1-badb-414c-9677-8b5b2db6c1b3.png","url":"https://www.capterra.co.il/software/1087189/Corebee","@type":"ListItem"},{"name":"Experify","position":23,"description":"Experify is an AI agent platform that helps companies automate customer support and internal assistance using knowledge-based digital agents.\n\nExperify allows organizations to train AI agents on their website content, product documentation, help center articles, and internal procedures. These agents can answer questions, guide users through services, collect lead information, and escalate complex requests to human teams when necessary.\n\nThe platform works across websites, mobile apps, and messaging channels, enabling businesses to scale customer support while reducing repetitive workload.\n\nExperify also provides analytics and conversation insights that help companies understand user questions, identify knowledge gaps, and continuously improve their support experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63a601ff-052d-4171-8bd8-6263637affb1.png","url":"https://www.capterra.co.il/software/1087452/Experify","@type":"ListItem"},{"name":"Sarathi Agent","position":24,"description":"Intelligent chatbot software offering automated customer support. Using advanced natural language understanding, it interprets messages and delivers contextual responses. Trained on a custom knowledge base, Sarathi Agent manages inquiries from general questions to detailed policy information, maintaining conversation context and addressing follow-ups seamlessly. Deployable via website widgets or Facebook Messenger, it provides omnichannel support 24/7. Multi-language capabilities enable global scalability, while the platform handles simultaneous conversations. Analytics tools track conversation volume, FAQs, and user engagement. When inquiries require human intervention, Sarathi Agent hands off to support teams with full conversation context. By automating repetitive tasks, it allows human agents to focus on complex issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9777f66d-0bfa-456b-b33b-2a7315cb3779.jpg","url":"https://www.capterra.co.il/software/1087933/Sarathi-Agent","@type":"ListItem"},{"name":"Agent360","position":25,"description":"Agent360 is an AI receptionist and customer support platform built for businesses that can't afford to miss a call. Powered by Zoe, an AI voice agent, Agent360 answers calls 24/7, qualifies leads, books appointments, and transfers urgent cases to your team.\n\nFor law firms, Zoe runs structured client intake—collecting accident details, injury severity, and insurance info before a human ever picks up. Personal injury, immigration, and family law firms use Agent360 to capture after-hours leads, reduce intake overhead, and respond faster than competing firms. Every missed call is a missed case.\n\nBeyond law, Agent360 offers live chat, AI chatbot, ticketing, a help center, and omnichannel support across email, SMS, WhatsApp, and more. Integrates with major CRMs via REST APIs and webhooks. SOC 2 compliant. GDPR-ready. Bank-grade encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc080658-3b3a-4f0f-8660-c10f72a782d5.png","url":"https://www.capterra.co.il/software/1088328/Agent360","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/32315/customer-support/software?page=12#itemlist","numberOfItems":25}
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