---
description: Discover and compare Free Customer Support Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Support Software - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [SteadyPoint Helpdesk](https://www.capterra.co.il/software/180106/steadypoint-office-365-help-desk) — 4.5/5 (2 reviews) — Helpdesk is a HIPAA-compliant SharePoint Add-in that streamlines customer support with customizable workflows, and email integration.
2. [Hybrid.Chat](https://www.capterra.co.il/software/180456/hybrid-chat) — 5.0/5 (2 reviews) — Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement
3. [tele-LOOK](https://www.capterra.co.il/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
4. [Got It AI](https://www.capterra.co.il/software/1019816/got-it-ai) — 5.0/5 (2 reviews) — Conversational AI chat that helps Zendesk users streamline ticketing, customer support and helpdesk operations. No risk or cost to try.
5. [SAAS First](https://www.capterra.co.il/software/1049064/saas-first) — 5.0/5 (2 reviews) — Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses \& 24/7 availability.
6. [CX Genie](https://www.capterra.co.il/software/1069278/CX-Genie) — 4.0/5 (2 reviews) — A no-code, AI-powered platform to automate, manage, and streamline customer support, reducing response times and boosting satisfaction
7. [Lindy](https://www.capterra.co.il/software/1074282/Lindy) — 3.5/5 (2 reviews) — AI automation tool that helps you build AI agents to handle tasks like email management, meeting scheduling, CRM updates, and more.
8. [IMsupporting](https://www.capterra.co.il/software/144545/imsupporting) — 3.0/5 (1 reviews) — Build Hybrid AI live chat in minutes with our visual chatflow builder—GDPR compliant, UK-hosted, Hybrid AI with human handoff
9. [BoldDesk](https://www.capterra.co.il/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is premium customer service software that allows your organization to turn customers into fans.
10. [Conferbot](https://www.capterra.co.il/software/1033300/conferbot) — 5.0/5 (1 reviews) — Conferbot is a simple no-code bot builder, that helps businesses build bots for customer support, leads, surveys, quizzes \& more
11. [AR Genie](https://www.capterra.co.il/software/1050544/ar-genie) — 5.0/5 (1 reviews) — AR Genie remote assistance for live troubleshooting \& guidance eliminates the hassle of dealing with complicated technical issues.
12. [Deskhero](https://www.capterra.co.il/software/1061614/deskhero) — 5.0/5 (1 reviews) — Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.
13. [KaraboAI](https://www.capterra.co.il/software/1066992/karaboai) — 5.0/5 (1 reviews) — KaraboAI provides customizable GPT-powered AI chatbots that enhance business efficiency, operations and customer engagement.
14. [Mando AI](https://www.capterra.co.il/software/1072289/Mando) — 5.0/5 (1 reviews) — Mando AI is an all-in-one AI support platform that delivers always-on customer support and gives teams one AI workspace.
15. [Helpmate](https://www.capterra.co.il/software/1080610/Helpmate) — 5.0/5 (1 reviews) — AI-enabled chatbot plugin for WooCommerce that automates customer support and provides continuous assistance to optimize sales.
16. [Pluno](https://www.capterra.co.il/software/1084862/Pluno) — 5.0/5 (1 reviews) — AI support agent that resolves tickets in Zendesk, Intercom, and Salesforce using past tickets plus Jira/Slack context.
17. [OMQ](https://www.capterra.co.il/software/149788/omq-self-service) (0 reviews) — OMQ developed customer service software with AI to simplify customer communication for companies.
18. [Agent.ai](https://www.capterra.co.il/software/156437/agent-ai) (0 reviews) — Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
19. [Verascape](https://www.capterra.co.il/software/169287/omni-channel-self-service) (0 reviews) — Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
20. [BOTNATION AI](https://www.capterra.co.il/software/180090/botnation-ai) (0 reviews) — With BOTNATION.AI, Improve your business and customer engagement with chatbot and conversational marketing
21. [SympoQ](https://www.capterra.co.il/software/181195/sympoq) (0 reviews) — AI-powered customer support software built to automate service and support activities across multiple inbound channels.
22. [Kaizo](https://www.capterra.co.il/software/196996/dojo) (0 reviews) — Kaizo is a fully Zendesk-integrated suite of easy to use tools to optimize your customer support team's performance management.
23. [Roundesk](https://www.capterra.co.il/software/220154/roundesk) (0 reviews) — An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.
24. [CSAT.AI](https://www.capterra.co.il/software/1013294/csatai) (0 reviews) — Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI.
25. [Relish AI](https://www.capterra.co.il/software/1020017/relish-ai) (0 reviews) — Relish AI is a conversational AI automation assistant to put your eCommerce/Shopify stores sales and support on Autopilot.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

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Our user-friendly tools make it easy to remotely address hardware problems using AR Glasses, smartphones, or tablets, eliminating the confusion and complexity associated with technical terminology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7b2aa75-6acb-4e4e-a73c-ffcbc7977169.png","url":"https://www.capterra.co.il/software/1050544/ar-genie","@type":"ListItem"},{"name":"Deskhero","position":12,"description":"Deskhero leverages AI to enhance customer support, crafting responses from previous tickets and a comprehensive knowledge base. Our platform delivers timely and accurate answers, custom-fit to each customer’s unique query.\n\nDeskhero stands out with its ability to utilize a variety of data sources, including documents, website content, and historical emails. 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KaraboAI enables businesses to input data manually, upload documents for chatbot training, or integrate directly with e-commerce platforms such as Shopify and WooCommerce. Once tailored, these AI chatbots can be deployed on websites or extended to popular communication channels like WhatsApp and Facebook Messenger, significantly amplifying their customer engagement and operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6089ba6-9460-4428-abb6-0fae85d48798.jpeg","url":"https://www.capterra.co.il/software/1066992/karaboai","@type":"ListItem"},{"name":"Mando AI","position":14,"description":"Mando AI is a unified platform for building AI agents that support your customers and your internal teams, all powered by a single source of truth.\n\nAt its core, Mando helps businesses deliver always-on customer support while giving teams one AI workspace to search, create, and act. 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It uses cutting-edge artificial intelligence to understand customer queries, provide instant answers, recommend products, handle order tracking, and even assist with coupon codes and refunds.\n\nInstead of juggling multiple plugins for support, FAQs, live chat, and sales automation, Helpmate brings everything under one intelligent system. Think of it as your store’s friendly sales assistant who never sleeps, never forgets a customer, and learns with every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc041d52-d07e-4697-9c69-66cb6bbf1f11.png","url":"https://www.capterra.co.il/software/1080610/Helpmate","@type":"ListItem"},{"name":"Pluno","position":16,"description":"Pluno is an AI customer support agent that works inside Zendesk, Intercom, Salesforce, and more. 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This lets it resolve more tickets autonomously with up-to-date tribal knowledge.\n\nWhen a human is needed, Pluno hands off smoothly with a clear summary and full context, then acts as a copilot to help agents escalate to engineering with auto-generated Jira issues or reply faster with suggested messages, reasoning, and references.\n\nThink of Pluno as adding a high-performing support agent with uncapped capacity at a lower cost than a full-time hire.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38a97c73-a27e-463b-8467-7c395917a29a.png","url":"https://www.capterra.co.il/software/1084862/Pluno","@type":"ListItem"},{"name":"OMQ","position":17,"description":"NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries.\n\nOMQ is an AI-based customer service software.\nOMQ develops intelligent systems that automatically respond to customer service requests. All products and communication channels are controlled by your own intelligent knowledge database. Currently, there are 5 products and 3 modules to efficiently optimize your customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e0de7c6-be70-42b8-aef9-7221cc80c6c4.png","url":"https://www.capterra.co.il/software/149788/omq-self-service","@type":"ListItem"},{"name":"Agent.ai","position":18,"description":"Agent.ai enables companies to respond to their customers' inquiries faster, 24/7/365, while helping agents become more productive.  Our live chat customer service platform leverages a host of customer and agent-facing artificial intelligence-based features designed to improve customer engagement, retention, and expedite the time it takes for customers to get resolutions to their frequently asked questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11be3945-4236-402a-a5c2-0315aed220cd.png","url":"https://www.capterra.co.il/software/156437/agent-ai","@type":"ListItem"},{"name":"Verascape","position":19,"description":"Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase and Advanced Reporting capabilities gives you a single view of your customers journey, regardless of the channel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/165800f7-02f7-4b90-83d5-d15f51157aa6.png","url":"https://www.capterra.co.il/software/169287/omni-channel-self-service","@type":"ListItem"},{"name":"BOTNATION AI","position":20,"description":"Marketing Oriented & Self Service. Create your first Chatbot in minutes: Ergonomic interface, without a line of code, drag & drop, copy / paste, native A/B Testing, collaborative mode, real-time testing, etc.\n\nBOTNATION GUIDES YOU WITH +300 HELP TUTORIALS ONLINE,\ninteractive guides, videos, examples, contextual help and online experts.\n\nAn ergonomic platform, interactive tutorials, templates, online help, explanatory videos, etc. Everything is done to simplify the creation of your chatbot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/303829c0-8885-45cb-82f9-ce5e0d90b40b.png","url":"https://www.capterra.co.il/software/180090/botnation-ai","@type":"ListItem"},{"name":"SympoQ","position":21,"description":"SympoQ provides AI-powered solution built to automate customer support activities. It's delivered as a pure Software-as-a-Service application deployed in the cloud.\nSupport teams benefit from automation capabilities, extensive configuration, and easy adoption without a steep learning curve. \nCustomers communicate with support teams using multichannel capabilities: support portal, email, AI chatbot, live chat, knowledge base, and help web widget.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da4f64dc-0474-4b28-b30e-32e0e021fc02.png","url":"https://www.capterra.co.il/software/181195/sympoq","@type":"ListItem"},{"name":"Kaizo","position":22,"description":"Kaizo empowers customer support teams with gamification & AI. Boosting productivity and improving service quality by providing:\n\n  Individual & Team Assessment \n\n  Skill development\n\n  Engagement/Retention\n\nAll in one, fully Zendesk-integrated platform.\n\nWe've built a seamless performance management process, connecting all members of your team to their key goals and ensuring the constant achievement of KPIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89144dc7-2494-4491-9d27-b39dc93aab5f.png","url":"https://www.capterra.co.il/software/196996/dojo","@type":"ListItem"},{"name":"Roundesk","position":23,"description":"An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027cb8ea-e12f-46e0-9450-5a9707141b8b.png","url":"https://www.capterra.co.il/software/220154/roundesk","@type":"ListItem"},{"name":"CSAT.AI","position":24,"description":"CSAT.AI provides a 'fix it before you end it' real-time solution to prevent bad customer service. 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The conversational AI-powered chatbot helps to improve customer engagement, generate more sales while reducing cart abandonment and support tickets; it also assists in live order tracking returns & cancellations as well!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a322f4-c7af-4ce2-a7de-fb4c7cd61767.jpeg","url":"https://www.capterra.co.il/software/1020017/relish-ai","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/32315/customer-support/pricing/free/software?page=3#itemlist","numberOfItems":25}
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