---
description: Discover and compare Free Customer Support Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Customer Support Software - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Eloquant](https://www.capterra.co.il/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
2. [Korra](https://www.capterra.co.il/software/1021261/korra) — 4.8/5 (17 reviews) — Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation.
3. [Simplify360](https://www.capterra.co.il/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \&amp; Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
4. [ManageEngine SupportCenter Plus](https://www.capterra.co.il/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
5. [Stonly](https://www.capterra.co.il/software/202805/stonly) — 4.3/5 (12 reviews) — Deliver instant, personalized customer support, where and when it’s needed with Stonly.
6. [Verloop](https://www.capterra.co.il/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
7. [Hyversa](https://www.capterra.co.il/software/1041046/goo-chat) — 4.8/5 (10 reviews) — Hyversa: AI chatbot, workflow automation, custom widgets, book meetings, FAQs, and video tutorials for customer service in one platform
8. [CoSupport AI](https://www.capterra.co.il/software/1061059/cosupport-ai) — 5.0/5 (10 reviews) — CoSupport AI is a fully customizable AI Agent for customer service, designed to automate, scale, and enhance support operations.
9. [Ticker](https://www.capterra.co.il/software/1033447/ticker) — 4.7/5 (9 reviews) — Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more.
10. [Moveo.AI](https://www.capterra.co.il/software/1035057/mveoai) — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
11. [FuseDesk](https://www.capterra.co.il/software/159468/fusedesk) — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
12. [Ochatbot](https://www.capterra.co.il/software/194923/ochatbot) — 4.8/5 (8 reviews) — Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available.
13. [Helprace](https://www.capterra.co.il/software/135036/helprace) — 4.7/5 (7 reviews) — Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting
14. [WotNot](https://www.capterra.co.il/software/211191/wotnot) — 4.6/5 (5 reviews) — WotNot speaks your mind to your customers, leads, and visitors with the help of our personalized, smart AI-chatbot\!
15. [Stames](https://www.capterra.co.il/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \&amp; apps.
16. [VoyagerNetz](https://www.capterra.co.il/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
17. [Gluru AI](https://www.capterra.co.il/software/163364/gluru-ai) — 3.5/5 (4 reviews) — Building the MIND for your business.
18. [OneHash Chat](https://www.capterra.co.il/software/1028944/onechat) — 5.0/5 (4 reviews) — Offer unmatched customer support with OneHash Chat, equipped with tools, integrations, and features to address all queries efficiently
19. [Quidget](https://www.capterra.co.il/software/1067160/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.
20. [CustomerWise](https://www.capterra.co.il/software/960/customerwise) — 4.0/5 (3 reviews) — CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management.
21. [Gnatta](https://www.capterra.co.il/software/144153/gnatta) — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
22. [Coveo Relevance Cloud](https://www.capterra.co.il/software/78820/coveo-enterprise-search) — 4.0/5 (3 reviews) — Relevance platform to deliver contextually relevant information for personalized interactions with clients, partners, customers \&amp; more.
23. [Blue Note Systems](https://www.capterra.co.il/software/204951/blue-note-systems) — 4.3/5 (3 reviews) — Blue Note Systems is a cloud-based CRM software that helps publishers, trainers, and managers handle customer relations.
24. [Fullview](https://www.capterra.co.il/software/1026502/fullview) — 5.0/5 (3 reviews) — Fullview is an AI customer service agent that resolves issues autonomously and guides users through software applications instantly
25. [UserEcho](https://www.capterra.co.il/software/165235/userecho) — 4.5/5 (2 reviews) — An online customer support software with helpdesk, forum, knowledge base, and live chat features.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

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It is not uncommon for 1 out of 4 shoppers that engage with Ochatbot to make a purchase.\n\nThe conversational AI engages prospects and shoppers at the right time during the sales or support journey.\n\nThere are Free versions and Pro versions. No programming is required. \n\nEasy to install on Shopify, Bigcommerce, WordPress, Woocommerce, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a90968-aae3-4945-b60a-5caf09646700.png","url":"https://www.capterra.co.il/software/194923/ochatbot","@type":"ListItem"},{"name":"Helprace","position":13,"description":"Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. 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Voice and annotations can be recorded against any content, whether submitting an issue or providing a resolution.\n\nBuilt-in online meetings and a LiveSync queue helps you take care of customers in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a636822-8333-4314-8bdf-25aaee264178.png","url":"https://www.capterra.co.il/software/960/customerwise","@type":"ListItem"},{"name":"Gnatta","position":21,"description":"Gnatta is a leading CCaaS solution working with some of the country’s biggest brands to make their call centres more efficient, and more effective.\n\nUnlike ticket based Helpdesk tools, we have developed an interaction first methodology meaning whenever a customer contacts your brand, across any channel, it will form part of a single conversation automatically grouping related queries together.\n\nThis combines unique features, simple customisation, and deep automation for a great user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e70f17a-adee-4981-ada1-904e5bc526e9.png","url":"https://www.capterra.co.il/software/144153/gnatta","@type":"ListItem"},{"name":"Coveo Relevance Cloud","position":22,"description":"Coveo Solutions Inc, (TSX:CVO) is a leader in AI-powered relevance platforms that transform search, recommendations, personalization, and merchandising within digital experiences across commerce, service, website, and workplace applications. The Coveo Relevance Cloud™ is a SaaS-native, multi-tenant platform used by enterprises worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96c0f34f-5317-4f8e-8116-1c5c6d119607.png","url":"https://www.capterra.co.il/software/78820/coveo-enterprise-search","@type":"ListItem"},{"name":"Blue Note Systems","position":23,"description":"Blue Note Systems offers a CRM solution tailored for software publishers, training organizations, and professional community managers. The software provides an integrated system for managing marketing, sales, and support, with customization options for SaaS and enterprise software companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb481fa3-67ab-43bf-9135-03f276500294.png","url":"https://www.capterra.co.il/software/204951/blue-note-systems","@type":"ListItem"},{"name":"Fullview","position":24,"description":"Fullview is an AI agent for customer support that autonomously resolves issues and guides customers through applications. Empowers support, success and product teams to deliver instant, effective help without manual intervention.\n\nCore Functions:\n\nAI agent handles customer questions and resolves issues automatically\nGuide users through complex workflows step-by-step within their applications\nReal-time session replays and console logs provide instant context for any issue\nCo-browsing capabilities when human assistance is needed\n\nKey Benefits:\n\nDeploy with one line of code - no complex setup required\nReduce support volume by resolving routine issues autonomously\nWorks as both AI customer service tool and AI onboarding agent\nIntegrates with existing helpdesks (Intercom, Zendesk, Salesforce) or works standalone\n\nBuilt for SaaS companies and software teams who need AI customer service that takes action, not just provides answers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6473e863-b377-4774-b99e-8287283cfc06.png","url":"https://www.capterra.co.il/software/1026502/fullview","@type":"ListItem"},{"name":"UserEcho","position":25,"description":"An online customer support software with helpdesk, forum, knowledge base, and live chat features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d11541b9-5ba2-4c23-87af-3c23d8236924.png","url":"https://www.capterra.co.il/software/165235/userecho","@type":"ListItem"}],"numberOfItems":25}
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