---
description: Discover and compare Customer Support Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Support Software for Windows - Price comparison & Reviews - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Text](https://www.capterra.co.il/software/1078275/Text-App) — 4.8/5 (5 reviews) — Streamline support with AI-driven chat, ticketing, and analytics — scale service quality without scaling costs.
2. [VoyagerNetz](https://www.capterra.co.il/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
3. [SimplyDesk](https://www.capterra.co.il/software/198382/simplydesk) — 4.5/5 (4 reviews) — Multichannel Helpdesk with SLA tracking, automation, and self-service to streamline customer support. SaaS or on-premise. Expert suppor
4. [OneHash Chat](https://www.capterra.co.il/software/1028944/onechat) — 5.0/5 (4 reviews) — Offer unmatched customer support with OneHash Chat, equipped with tools, integrations, and features to address all queries efficiently
5. [CustomerWise](https://www.capterra.co.il/software/960/customerwise) — 4.0/5 (3 reviews) — CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management.
6. [ConSol CM/Customer Service](https://www.capterra.co.il/software/199650/consol-cm-customer-servicce) — 5.0/5 (3 reviews) — The web-based solution ConSol CM / Customer Service makes your employees' work easier and offers your customers optimal service.
7. [Blue Note Systems](https://www.capterra.co.il/software/204951/blue-note-systems) — 4.3/5 (3 reviews) — Blue Note Systems is a cloud-based CRM software that helps publishers, trainers, and managers handle customer relations.
8. [Support.cc](https://www.capterra.co.il/software/1016244/supportcc) — 5.0/5 (3 reviews) — Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
9. [Unthread](https://www.capterra.co.il/software/1070214/Unthread) — 5.0/5 (3 reviews) — Unthread is an agentic service management in Slack.
10. [Evly](https://www.capterra.co.il/software/1077956/Evly) — 5.0/5 (3 reviews) — Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries.
11. [ServiceTonic](https://www.capterra.co.il/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
12. [UserEcho](https://www.capterra.co.il/software/165235/userecho) — 4.5/5 (2 reviews) — An online customer support software with helpdesk, forum, knowledge base, and live chat features.
13. [tele-LOOK](https://www.capterra.co.il/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
14. [Textel](https://www.capterra.co.il/software/1013430/textel) — 4.5/5 (2 reviews) — Textel provides a modern communication experience by text-enabling existing contact center phone numbers.
15. [CX Genie](https://www.capterra.co.il/software/1069278/CX-Genie) — 4.0/5 (2 reviews) — A no-code, AI-powered platform to automate, manage, and streamline customer support, reducing response times and boosting satisfaction
16. [Tender Support](https://www.capterra.co.il/software/120649/tender-support) — 4.0/5 (1 reviews) — Tender Support is a cloud-based help desk, knowledge base, and forum software that helps businesses extend customer service.
17. [Brand Embassy](https://www.capterra.co.il/software/143200/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution.
18. [CallerDesk](https://www.capterra.co.il/software/1023020/callerdesk) — 5.0/5 (1 reviews) — Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
19. [ChatLingual](https://www.capterra.co.il/software/1030839/chatlingual) — 4.0/5 (1 reviews) — ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises.
20. [BoldDesk](https://www.capterra.co.il/software/1032611/bolddesk) — 5.0/5 (1 reviews) — BoldDesk is premium customer service software that allows your organization to turn customers into fans.
21. [Tribe CRM](https://www.capterra.co.il/software/1070915/Tribe-CRM) — 5.0/5 (1 reviews) — Tribe is a composable CRM for European businesses. Resolve issues faster and keep every customer interaction connected.
22. [Pluno](https://www.capterra.co.il/software/1084862/Pluno) — 5.0/5 (1 reviews) — AI support agent that resolves tickets in Zendesk, Intercom, and Salesforce using past tickets plus Jira/Slack context.
23. [OMQ](https://www.capterra.co.il/software/149788/omq-self-service) (0 reviews) — OMQ developed customer service software with AI to simplify customer communication for companies.
24. [Agent.ai](https://www.capterra.co.il/software/156437/agent-ai) (0 reviews) — Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
25. [Aranda](https://www.capterra.co.il/software/200943/aranda-service-desk) (0 reviews) — Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

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Additionally, Tender Support's reporting feature tracks response times and team metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a70bce6f-25c9-44cc-acd1-9ca7c8fe1445.png","url":"https://www.capterra.co.il/software/120649/tender-support","@type":"ListItem"},{"name":"Brand Embassy","position":17,"description":"Brand Embassy is the top-rated cloud customer service platform providing integrated 35+ social media channels, instant messaging, live chat, email, and AI-powered chatbot builder. Brand Embassy is an implementation and solution partner also for popular channels like WhatsApp Business or Apple Business Chat. Trusted by enterprises in the industries of Telco, Banking, eCommerce, and retail. Brand Embassy is a safe, scalable and costs saving solution. BE is easy to integrate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.capterra.co.il/software/143200/brand-embassy","@type":"ListItem"},{"name":"CallerDesk","position":18,"description":"Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling their staff to work remotely . It uses to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.\n\nSolutions Includes : Domestic & International cloud call center solutions, , IVR, Auto Voice dialer, Promotional & Transactional Bulk Voice Broadcast, Voice-Based survey, Voice/SMS OTP , Click to call.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ffe1033-ff8d-4825-921b-a2591cc3160b.jpeg","url":"https://www.capterra.co.il/software/1023020/callerdesk","@type":"ListItem"},{"name":"ChatLingual","position":19,"description":"ChatLingual’s enterprise-grade software creates best-in-class global customer support. We support customer interactions in over 100 languages in real-time across chat, email, SMS, social, and other channels. Our industry-leading cloud-hosted Agent Success Platform allows you to easily converse with customers in their native language—no bilingual hires or translators required. ChatLingual is cost-effective and enables companies to scale quickly with a guaranteed comprehensibility rate of 97%.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1915279-ecf7-4c02-a410-0c901b694ff5.jpeg","url":"https://www.capterra.co.il/software/1030839/chatlingual","@type":"ListItem"},{"name":"BoldDesk","position":20,"description":"BoldDesk is a modern, cloud-based help desk and customer support platform designed to streamline ticket management, automate workflows, and improve support team productivity. \n\nIt offers an intuitive interface for managing customer inquiries across email, web forms, and other channels. 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Built for growing European businesses, Tribe gives customer service teams the tools they need to resolve issues faster, reduce repetitive requests, and keep every customer interaction connected to the full account picture.\n\nTribe works like building blocks. Start with what you need today, then add more as your business grows. No coding, no long implementations, no consultant dependency.\n\nKey features include customer self-service portal, ticket creation and tracking, automated responses and notifications, unified customer view across sales, marketing and service, AI-powered sentiment analysis, and native European integrations with GDPR compliance built in.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e5746018-f849-4b24-baf3-2895fbd6c4e3.jpeg","url":"https://www.capterra.co.il/software/1070915/Tribe-CRM","@type":"ListItem"},{"name":"Pluno","position":22,"description":"Pluno is an AI customer support agent that works inside Zendesk, Intercom, Salesforce, and more. Unlike platform-specific assistants, Pluno is platform-agnostic and built specifically for support teams.\n\nPluno learns from past tickets and resolutions plus connected tools like Jira (engineering escalations) and Slack (internal discussions), not just static help center docs. This lets it resolve more tickets autonomously with up-to-date tribal knowledge.\n\nWhen a human is needed, Pluno hands off smoothly with a clear summary and full context, then acts as a copilot to help agents escalate to engineering with auto-generated Jira issues or reply faster with suggested messages, reasoning, and references.\n\nThink of Pluno as adding a high-performing support agent with uncapped capacity at a lower cost than a full-time hire.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38a97c73-a27e-463b-8467-7c395917a29a.png","url":"https://www.capterra.co.il/software/1084862/Pluno","@type":"ListItem"},{"name":"OMQ","position":23,"description":"NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries.\n\nOMQ is an AI-based customer service software.\nOMQ develops intelligent systems that automatically respond to customer service requests. All products and communication channels are controlled by your own intelligent knowledge database. Currently, there are 5 products and 3 modules to efficiently optimize your customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e0de7c6-be70-42b8-aef9-7221cc80c6c4.png","url":"https://www.capterra.co.il/software/149788/omq-self-service","@type":"ListItem"},{"name":"Agent.ai","position":24,"description":"Agent.ai enables companies to respond to their customers' inquiries faster, 24/7/365, while helping agents become more productive.  Our live chat customer service platform leverages a host of customer and agent-facing artificial intelligence-based features designed to improve customer engagement, retention, and expedite the time it takes for customers to get resolutions to their frequently asked questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11be3945-4236-402a-a5c2-0315aed220cd.png","url":"https://www.capterra.co.il/software/156437/agent-ai","@type":"ListItem"},{"name":"Aranda","position":25,"description":"Aranda Software is an IT service management software that provides solutions for IT infrastructure and service management aligned with ITIL best practices. The software aims to streamline IT processes, ensure compliance, optimize resource utilization, and enhance service delivery for companies in Latin America. Key capabilities include ITSM, CMDB, unified endpoint management, asset management, and field service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b59af23-6dd1-4bd8-b439-88d5e93d193f.png","url":"https://www.capterra.co.il/software/200943/aranda-service-desk","@type":"ListItem"}],"numberOfItems":25}
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