---
description: Discover and compare Customer Support Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Support Software for Windows - Price comparison & Reviews - Capterra Israel 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Tracker](https://www.capterra.co.il/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
2. [Chaport](https://www.capterra.co.il/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
3. [Froged](https://www.capterra.co.il/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
4. [AzureDesk](https://www.capterra.co.il/software/151394/azuredesk) — 4.5/5 (50 reviews) — Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
5. [Sharpen](https://www.capterra.co.il/software/145658/sharpen) — 4.4/5 (48 reviews) — Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
6. [Dashly](https://www.capterra.co.il/software/175471/dashly) — 4.7/5 (47 reviews) — Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the fun
7. [Kapture CX](https://www.capterra.co.il/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
8. [NABD System](https://www.capterra.co.il/software/142595/nabd) — 4.6/5 (38 reviews) — A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
9. [Deskpro](https://www.capterra.co.il/software/127288/deskpro) — 4.6/5 (38 reviews) — The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
10. [ThriveDesk](https://www.capterra.co.il/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
11. [UseResponse](https://www.capterra.co.il/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
12. [Desku](https://www.capterra.co.il/software/1037380/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.
13. [Freshcaller](https://www.capterra.co.il/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers.
14. [HelpSpace](https://www.capterra.co.il/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
15. [ilos](https://www.capterra.co.il/software/142382/ilos-videos) — 4.8/5 (29 reviews) — Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.
16. [C-Desk](https://www.capterra.co.il/software/136972/c-desk) — 4.7/5 (27 reviews) — Help desk solution with service request management, knowledge base, task management, surveys.
17. [Trengo](https://www.capterra.co.il/software/177967/trengo) — 4.1/5 (26 reviews) — Customer delight always wins.
18. [hello24.ai](https://www.capterra.co.il/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
19. [Grasp](https://www.capterra.co.il/software/137037/grasp) — 4.6/5 (21 reviews) — One platform for all your customer conversations through every channel. The team inbox to give undivided attention to your customers.
20. [VSight Remote](https://www.capterra.co.il/software/202824/vsight-remote) — 4.7/5 (20 reviews) — VSight’s AR Remote Assistance offers secure, real-time expert support to resolve issues quickly, reducing downtime, and cutting costs.
21. [HappyFox Chat](https://www.capterra.co.il/software/122234/happyfox-chat) — 4.5/5 (19 reviews) — Powerful live chat software built for super fast customer support.
22. [inconnect](https://www.capterra.co.il/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
23. [Sagicc](https://www.capterra.co.il/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
24. [Eloquant](https://www.capterra.co.il/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
25. [USU Knowledge Management](https://www.capterra.co.il/software/144600/usu-knowledge-management) — 4.8/5 (18 reviews) — AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.il/directory)

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Automate up to 90% of customer support queries and reduce support cost\n\nOur platform offers deep integrations with Shopify, WooCommerce, & Payment gateways as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.capterra.co.il/software/1033570/hello24ai","@type":"ListItem"},{"name":"Grasp","position":19,"description":"Grasp is the customer conversations platform to bring together your multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. \n\nUsing Grasp, your team collaborates better than ever, with a clear focus on what really counts. They can pay attention to each conversation, regardless of the channel. A relief for all them, with a high five from every customer.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b1e6de40-e3dd-4bf9-a89c-a9179b3be0da.png","url":"https://www.capterra.co.il/software/137037/grasp","@type":"ListItem"},{"name":"VSight Remote","position":20,"description":"VSight’s AR Remote Assistance empowers connected teams with real-time collaboration, reducing downtime and enhancing operational continuity. The platform’s intuitive design ensures easy onboarding, with customizable features that allow companies to adapt the interface to fit their workflows and branding.\n\nWith extensive integration options—including SCIM, OAuth, and compatibility with CRM and ERP systems—VSight aligns smoothly with enterprise tools, while updates continually optimize user experience and expand device compatibility. \n\nVSight Remote offers ISO 27001-level security, GDPR, and CCPA compliance, along with SLA-backed reliability and disaster recovery. 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HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79b21a5c-8150-46f4-b656-cc964b80be33.png","url":"https://www.capterra.co.il/software/122234/happyfox-chat","@type":"ListItem"},{"name":"inconnect","position":22,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.co.il/software/164772/omnichannel","@type":"ListItem"},{"name":"Sagicc","position":23,"description":"Sagicc is the omnichannel CX software that helps companies with the challenge of serving multitudes of customers well and in a timely manner.\n\nHow do we do it?\n\n1. Omnichannel\nTake control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, chats on websites and mobile apps, forms and video calls).\n\n2. Automations with AI\nImplement our chatbots and voicebots with artificial intelligence to complement your service process and generate automated experiences through multiple channels (Sagicc Bot Builder, Business Rules, Bulk messaging and Customer Segmentation).\nEasy integration with your company’s CRM, ERP, and other information systems.\n\n3. Supervision and data analysis\nSupervise your team in real time and you will also have a dashboard with statistics on the work and performance of each user.\nOur cloud platform collects data and measurements that allow companies to constantly improve their management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe0bc56d-c669-4a6c-aeac-99e344f72a82.png","url":"https://www.capterra.co.il/software/217309/sagicc","@type":"ListItem"},{"name":"Eloquant","position":24,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.co.il/software/1022365/eloquant","@type":"ListItem"},{"name":"USU Knowledge Management","position":25,"description":"USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM.\n\nBoost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information.\n\nOur omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. Easily integrate with leading service platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebf1de02-83cd-4672-a562-f23544ca476f.jpeg","url":"https://www.capterra.co.il/software/144600/usu-knowledge-management","@type":"ListItem"}],"numberOfItems":25}
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