---
description: Page 10 - Compare the top Contact Center Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 10 - Contact Center Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Contact Center Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [AuguTech](https://www.capterra.co.il/software/159721/augutech) — 4.8/5 (5 reviews) — AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity.
2. [MiContact Center Business](https://www.capterra.co.il/software/164475/micloud-contact-center-business) — 4.2/5 (5 reviews) — Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable.
3. [Pointel Configuration Management Solution](https://www.capterra.co.il/software/167151/configuration-management-solution) — 5.0/5 (5 reviews) — Configuration management solution helps you optimize, manage, track quickly, and process the Genesys configuration environment changes.
4. [C2Perform](https://www.capterra.co.il/software/168039/educationfolder) — 4.4/5 (5 reviews) — An all-in-one, cloud-based contact center software solution that allows your center to perform at high levels. Easy to implement.
5. [DialerAI](https://www.capterra.co.il/software/168692/star2billing) — 4.8/5 (5 reviews) — Call-center suite offering inbound and outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
6. [Servetel](https://www.capterra.co.il/software/198854/servetel) — 3.4/5 (5 reviews) — Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises.
7. [Cisco Unified Contact Center Express](https://www.capterra.co.il/software/212123/cisco-unified-contact-center-express) — 4.4/5 (5 reviews) — Cisco Unified Contact Center Express provides an interactive voice response (IVR) ports that is easy to deploy and manage.
8. [Thrio](https://www.capterra.co.il/software/1022135/thrio) — 5.0/5 (5 reviews) — Thrio's hybrid CCaaS/CPaaS platform features process automation, inbound/outbound voice, full omnichannel, and built-in AI tools.
9. [Knowlarity](https://www.capterra.co.il/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Cloud Contact Center streamlines voice operations. Track call center metrics to enhance agent productivity \& customer satisfaction KPIs
10. [Mosaicx](https://www.capterra.co.il/software/1034134/mosaicx) — 3.8/5 (5 reviews) — Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees.
11. [Broadcaster BOT](https://www.capterra.co.il/software/1037986/broadcaster-bot) — 4.4/5 (5 reviews) — Integrate multi-agents and chatbots to streamline communication with your customers across different channels on a single platform
12. [CaseManager](https://www.capterra.co.il/software/1055502/casemanager) — 5.0/5 (5 reviews) — A customizable contact center solution that streamlines operations with team management, automated workflows, custom fields, and more.
13. [ConVox](https://www.capterra.co.il/software/134502/convox) — 4.3/5 (4 reviews) — "ConVox: AI omnichannel \& ticketing platform to unify customer engagement. Visit \& review us on Gartner to boost your CX."
14. [Newfies-Dialer](https://www.capterra.co.il/software/152962/newfies-dialer) — 5.0/5 (4 reviews) — Call-center suite offering inbound and outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
15. [Focus Contact Center](https://www.capterra.co.il/software/141548/call-center-software) — 5.0/5 (4 reviews) — Call Center Software - call recording, live monitoring, advanced reporting, multi-channel (phone, SMS, email, chat, webform, social).
16. [CallBlitzer](https://www.capterra.co.il/software/164158/callblitzer) — 4.5/5 (4 reviews) — CallBliter is an all-in-one outbound contact center platform. Customers have experienced a 300% increase in contact rates.
17. [Sparrow](https://www.capterra.co.il/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
18. [VoxDesk](https://www.capterra.co.il/software/1023716/voxdesk) — 4.3/5 (4 reviews) — VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more.
19. [ViaDialog](https://www.capterra.co.il/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
20. [Voximplant Kit](https://www.capterra.co.il/software/1042324/voximplant-kit) — 4.5/5 (4 reviews) — Voximplant Kit is an all-in-one omnichannel cloud call center that automates inbound and outbound calls. Request 14 days for free here.
21. [Regal](https://www.capterra.co.il/software/1052906/regal) — 4.8/5 (4 reviews) — Regal is the AI-Enabled Outbound Conversation Platform. Build the best-converting outbound funnel to hit your growth goals.
22. [NFON Contact Center](https://www.capterra.co.il/software/1072438/Contact-Center-Hub) — 4.3/5 (4 reviews) — NFON Contact Center Hub: AI-driven omnichannel support for faster, smarter, and secure GDPR-compliant top experiences in the cloud.
23. [SpiceX](https://www.capterra.co.il/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
24. [Gnatta](https://www.capterra.co.il/software/144153/gnatta) — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
25. [iNexus](https://www.capterra.co.il/software/132732/inexus) — 4.3/5 (3 reviews) — Remove the SPAM \& SCAM likely messages from your dialing campaigns immediately. Increase your contacts by 500% on the first day.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.il/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.il/directory)

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The software also offers features such as productivity tracking, reports and analytics, sales integrations and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42930f8e-97b9-4cf1-bc49-c7a99369f137.png","url":"https://www.capterra.co.il/software/1023716/voxdesk","@type":"ListItem"},{"name":"ViaDialog","position":19,"description":"Viadialog is an AI-powered cloud contact center platform that helps businesses manage customer interactions across voice, email, chat, SMS, WhatsApp, and social media — all in one place. Designed for support and sales teams, it combines smart automation, omnichannel routing, and no-code workflows to boost productivity and customer satisfaction. With Viadialog, you can deploy intelligent chatbots, automate repetitive tasks, monitor performance in real time, and integrate seamlessly with your CRM. 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Voximplant Kit streamlines communication, improves efficiency, and enhances customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfee9080-f55a-4c2e-978f-6245813f7e5e.png","url":"https://www.capterra.co.il/software/1042324/voximplant-kit","@type":"ListItem"},{"name":"Regal","position":21,"description":"Regal’s cross-channel orchestration of phone, sms, email and chat conversations empowers your contact center to drive better results from sales, and prevent customer churn.\n\nDiscover the new outbound sales solution built to add a personal touch in an increasingly digital world. Unlike traditional contact center software, Regal uses real-time customer behaviors to personalize outreach.\n\nReach your customers when they need you. Brand every interaction. Give your agents superpowers. See what’s working — and what’s not.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03756eb9-7a90-422b-af85-3dc84373529a.jpeg","url":"https://www.capterra.co.il/software/1052906/regal","@type":"ListItem"},{"name":"NFON Contact Center","position":22,"description":"NFON Contact Center Hub is the ultimate omnichannel solution for modern business communication. Seamlessly integrate voice, SMS, email, webchat, WhatsApp, and Facebook Messenger in one application, giving agents a complete customer history at a glance. \n\nWith AI-driven efficiency, harness advanced features like intelligent call routing and automated responses to boost productivity and deliver personalised service. Collaborate easily using Microsoft Teams*, monitor KPIs in real time with self-customising LCD wallboards, and save costs with flexible monthly tariffs. \n\nThis fully scalable, cloud-based platform ensures GDPR-compliant data centers, robust CRM and ticketing integrations, PCI-DSS compliance, and powerful workforce optimisation tools. \n\nExperience next-level customer engagement!\nRequest a demo today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bc7c93ce-587a-4799-b83f-15d80bc16de2.png","url":"https://www.capterra.co.il/software/1072438/Contact-Center-Hub","@type":"ListItem"},{"name":"SpiceX","position":23,"description":"SpiceCSM is the leading platform for creating a digital ecosystem that connects disparate systems, people, and processes, and orchestrates interactions to greatly enhance the user experience and better leverage existing infrastructure. Combining a powerful integration platform, robust business rules and work-flow engines, intelligent robotic process automation, and a unified interface with dashboard and analytics, SpiceCSM allows organizations unparalleled capabilities to innovate and transform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a968fd55-185f-4364-81ce-653266804a76.png","url":"https://www.capterra.co.il/software/95190/spicecsm","@type":"ListItem"},{"name":"Gnatta","position":24,"description":"Gnatta is a leading CCaaS solution working with some of the country’s biggest brands to make their call centres more efficient, and more effective.\n\nUnlike ticket based Helpdesk tools, we have developed an interaction first methodology meaning whenever a customer contacts your brand, across any channel, it will form part of a single conversation automatically grouping related queries together.\n\nThis combines unique features, simple customisation, and deep automation for a great user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e70f17a-adee-4981-ada1-904e5bc526e9.png","url":"https://www.capterra.co.il/software/144153/gnatta","@type":"ListItem"},{"name":"iNexus","position":25,"description":"iNexus the most Innovative dialing solution that never displays \"SPAM or SCAM likely\" while dialing.  it's proven to increase sales by 500%.  Request-free trial Now.  \n\nOutbound: predictive, preview, SMS, emails, Omni Channel. \n  \nInbound:  Ai natural language, IQ skill-based routing, WFO, Agent screen Dynamic Variable Scripting.\n\nStrategies:   Quarterback Dialer, DialerDialog Call Flow,  Trotline prospector,  Ai digital agent.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a82aac05-2344-4135-800a-992d9a0c7b58.png","url":"https://www.capterra.co.il/software/132732/inexus","@type":"ListItem"}],"numberOfItems":25}
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