---
description: Discover and compare Free Contact Center Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Contact Center Software - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Free Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

# Contact Center Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Webex Suite](https://www.capterra.co.il/software/733/webex) — 4.4/5 (7396 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
2. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (984 reviews) — High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
3. [Salesforce Service Cloud](https://www.capterra.co.il/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
4. [CallHippo](https://www.capterra.co.il/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
5. [Lime Connect](https://www.capterra.co.il/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
6. [Agile CRM](https://www.capterra.co.il/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
7. [Twilio](https://www.capterra.co.il/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) — Twilio Flex provides businesses with a powerful, flexible, and easy-to-use contact center solution.
8. [3CX](https://www.capterra.co.il/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
9. [Superchat](https://www.capterra.co.il/software/210968/superchat) — 4.8/5 (282 reviews) — The contact center combines the most important customer data in one place. Address, files, favorite channels and more at a glance.
10. [VICIdial](https://www.capterra.co.il/software/135842/vicidial) — 4.7/5 (264 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
11. [XM for Customer Experience](https://www.capterra.co.il/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
12. [Zoom Phone](https://www.capterra.co.il/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
13. [Bria](https://www.capterra.co.il/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
14. [Bright Pattern](https://www.capterra.co.il/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
15. [wolkvox](https://www.capterra.co.il/software/193276/wolkvox) — 4.6/5 (100 reviews) — wolkvox cloud contact center is the contact center platform par excellence to design AI-powered experiences.
16. [Zoho SalesIQ](https://www.capterra.co.il/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
17. [CxEngage](https://www.capterra.co.il/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
18. [Plivo](https://www.capterra.co.il/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
19. [Zoho Voice](https://www.capterra.co.il/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
20. [SparkTG VCC](https://www.capterra.co.il/software/137672/ivr) — 4.7/5 (42 reviews) — Virtual contact center software for India — omnichannel voice, WhatsApp \& AI routing, real-time analytics \& CRM integration.
21. [msg91](https://www.capterra.co.il/software/181053/walkover-web-solutions) — 4.7/5 (42 reviews) — One-stop solution for tracking, managing, and solving customer support tickets. Chat across RCS, Widget, Bot, Social Media \& more
22. [User.com](https://www.capterra.co.il/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
23. [Freshcaller](https://www.capterra.co.il/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers.
24. [Helpshift](https://www.capterra.co.il/software/150923/helpshift) — 3.9/5 (29 reviews) — Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience.
25. [CallFire](https://www.capterra.co.il/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads\!

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.il/directory)

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