---
description: Compare the top Customer Journey Mapping Tools Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Customer Journey Mapping Tools Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Customer Journey Mapping Tools Software

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> Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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## Products

1. [Mailchimp](https://www.capterra.co.il/software/110228/mailchimp) — 4.5/5 (17572 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \& content creation tools.
2. [Pipedrive](https://www.capterra.co.il/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
3. [Marketo Engage](https://www.capterra.co.il/software/75130/marketo-lead-management) — 4.3/5 (710 reviews) — Adobe Marketo Engage is a leading AI-powered platform that automates and scales marketing to drive engagement, efficiency, and revenue.
4. [Hotjar](https://www.capterra.co.il/software/163516/hotjar) — 4.6/5 (539 reviews) — Use Hotjar to understand how users behave and what they feel at each step of their journey.
5. [Lucky Orange](https://www.capterra.co.il/software/150695/lucky-orange) — 4.7/5 (260 reviews) — Website optimization tools used by 500,000+ sites worldwide. Heatmaps, recordings, surveys, live chat and more included in every plan.
6. [XM for Customer Experience](https://www.capterra.co.il/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Visualize and improve every moment in the customer journey to deliver personalized, omnichannel experiences.
7. [Similarweb](https://www.capterra.co.il/software/148472/similarweb-pro) — 4.6/5 (251 reviews) — Similarweb is a software \& data company specializing in web \& app analytics, web traffic, competitive intelligence and performance.
8. [Pendo](https://www.capterra.co.il/software/151951/pendo-platform) — 4.5/5 (238 reviews) — Use Pendo's customer journey analytics to learn how customers move through workflows, then take action to improve the user experience.
9. [CardBoard](https://www.capterra.co.il/software/176690/cardboard) — 4.2/5 (170 reviews) — CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
10. [LeadSquared](https://www.capterra.co.il/software/130199/leadsquared) — 4.3/5 (167 reviews) — Customer Journey Mapping Tools help your business drive individualized experiences at scale – with absolutely zero code.
11. [LeadsRx](https://www.capterra.co.il/software/146071/leadsrx-attribution-software) — 4.4/5 (144 reviews) — Impartial customer journey analytics; evaluate journeys across devices, browsers, apps; review key metrics to reduce path-to-purchase
12. [Smartlook](https://www.capterra.co.il/software/164713/smartlook) — 4.7/5 (136 reviews) — Smartlook is a qualitative analytics solution for websites \& mobile apps with always-on recordings, heatmaps, events \& funnels
13. [SurveySparrow](https://www.capterra.co.il/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Transform the customer journey with SurveySparrow’s insights-driven platform, enhancing satisfaction, loyalty, and business growth.
14. [Contentsquare](https://www.capterra.co.il/software/161591/contentsquare) — 4.8/5 (116 reviews) — Contentsquare is the \#1 Digital Experience Analytics leader. Discover Session Replay, Zone-Based Heatmaps, Journey Analysis and more.
15. [UXPressia](https://www.capterra.co.il/software/172668/uxpressia) — 4.8/5 (80 reviews) — An online platform for building an outstanding customer experience via customer journey mapping, personas, impact mapping techniques.
16. [Pingdom](https://www.capterra.co.il/software/131928/pingdom) — 4.5/5 (78 reviews) — Make your websites faster and more reliable with easy-to-use web performance and digital experience monitoring.
17. [Whatfix](https://www.capterra.co.il/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
18. [AiTrillion](https://www.capterra.co.il/software/187243/aitrilion) — 4.9/5 (77 reviews) — World's leading All-in-One eCommerce Sales \& Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
19. [Segment](https://www.capterra.co.il/software/150621/segment) — 4.7/5 (72 reviews) — Twilio Segment is the world’s leading Customer Data Platform (CDP). Join the 25,000+ companies using Segment.
20. [Fullstory](https://www.capterra.co.il/software/153721/fullstory) — 4.6/5 (67 reviews) — Fullstory helps technology teams develop experiences that push the boundaries of what’s possible.
21. [Involve.me](https://www.capterra.co.il/software/168333/brandquiz) — 4.4/5 (67 reviews) — No-code funnel builder for creating high-converting, personalized funnels that convert visitors into qualified leads.
22. [Matomo](https://www.capterra.co.il/software/182627/matomo-analytics) — 4.7/5 (62 reviews) — Matomo is the leading open-source web analytics solution. Make more informed decisions while ensuring data privacy and ownership.
23. [Delighted](https://www.capterra.co.il/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
24. [Microsoft Clarity](https://www.capterra.co.il/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews) — Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
25. [Dreamdata](https://www.capterra.co.il/software/197705/dreamdata-io) — 4.8/5 (55 reviews) — Dreamdata is a B2B Activation \& Attribution Platform built for empowering marketers.

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## Related Categories

- [Email Marketing Software](https://www.capterra.co.il/directory/30013/email-marketing/software)
- [Customer Data Platform Software](https://www.capterra.co.il/directory/31334/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software)
- [Marketing Analytics Software](https://www.capterra.co.il/directory/31018/marketing-analytics/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

## Links

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The platform provides 25K+ companies with the data foundation that they need to put their customers at the heart of every decision. Using Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebeda7bc-49d8-4ece-ab0b-6434a893086a.png","url":"https://www.capterra.co.il/software/150621/segment","@type":"ListItem"},{"name":"Fullstory","position":20,"description":"Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can make every interaction more human. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.\n\nFrom proactively highlighting areas for optimization to triggering real-time personalization that genuinely resonates, Fullstory’s behavioral data and agentic AI provide deeper and more immediately actionable insights beyond conventional web and product analytics. \n\nFullstory automatically collects, structures, and enriches behavioral data from digital activities like what users play and pause, what they copy and paste, where they zoom in & out, what apps are in use, and translates those behaviors into actions, insights, and recommendations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef8b6a9-d242-4ec2-b930-b77e48ad6c5e.png","url":"https://www.capterra.co.il/software/153721/fullstory","@type":"ListItem"},{"name":"Involve.me","position":21,"description":"involve.me is a funnel builder that helps businesses convert website visitors into qualified leads through high-converting, multi-step flows. \n\nUsers can build funnels combining form, quiz, survey, and calculator elements to guide each respondent toward a personalized outcome, while collecting respondent data and scoring leads.\n\nUsers can kickstart the creation process with the AI funnel generator or one of the 300+ templates available, and create product finders, price quote calculators, and intelligent lead magnets, among other funnels. \n\nFunnels are fully customizable and can adapt in real time using features like logic jumps, conditional flows, and answer piping.\n\nThey can be embedded into websites, launched as popups, or shared as standalone pages. With 60+ native integrations, including Make and Zapier, involve.me connects easily to most tools.\n\nFinally, built-in analytics and AI-powered reporting help track performance, understand user behavior, and optimize results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b624d84-f70f-499b-a45d-d12d595d10ff.png","url":"https://www.capterra.co.il/software/168333/brandquiz","@type":"ListItem"},{"name":"Matomo","position":22,"description":"Matomo is the leading open-source web analytics solution that gives you 100% data ownership.\n\nMake more informed decisions and enhance your customer experience while ensuring GDPR compliance, data privacy and ownership. \n\nMatomo is the trusted solution for over 1.5 million websites globally. \n\nGain peace of mind with a GDPR-compliant web analytics solution that delivers 100% accurate data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b871eab-df82-4d4f-9f4b-23eaa37f9de4.png","url":"https://www.capterra.co.il/software/182627/matomo-analytics","@type":"ListItem"},{"name":"Delighted","position":23,"description":"Delighted is a turnkey customer, employee, and product experience platform that helps thousands of brands like Affirm, Peloton, Doordash, and Instacart drive business growth with actionable feedback. \n\nCustomize and send surveys in minutes and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.capterra.co.il/software/157973/delighted","@type":"ListItem"},{"name":"Microsoft Clarity","position":24,"description":"Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start receiving data in minutes. With features including advanced heatmaps, session recordings, and robust user insights to analyze your website or mobile app. \n\nExperience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da96fad9-089b-48e3-a7ca-f2e17f00c972.png","url":"https://www.capterra.co.il/software/1018691/microsoft-clarity","@type":"ListItem"},{"name":"Dreamdata","position":25,"description":"Dreamdata is a B2B Activation & Attribution Platform that provides the most complete B2B customer journey map anywhere.\n\nThis empowers B2B marketers to: \n\n- Build precise audiences and activate them with direct syncs to ad platforms.\n\n- Trigger timely, targeted activity using AI-identified intent signals and notifications.\n\n- Feed reliable pipeline data back to platforms with one-click conversion syncs.\n\n- Instantly measure and analyze how your GTM efforts impact revenue.\n\nBest of all, Dreamdata is easy to implement and built to scale as your KPIs, team, and business grow - keeping your team and leadership aligned around a single clear view of what’s working.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f113d55d-e81c-46a4-82bd-8921377af4ac.png","url":"https://www.capterra.co.il/software/197705/dreamdata-io","@type":"ListItem"}],"numberOfItems":25}
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