---
description: Discover and compare Service Desk Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Service Desk Software for Mac - Price comparison & Reviews - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Service Desk Software for Mac](https://www.capterra.co.il/directory/31027/service-desk/software) > [Page 3](https://www.capterra.co.il/directory/31027/service-desk/software?page=3)

# Service Desk Software

Canonical: https://www.capterra.co.il/directory/31027/service-desk/software

Page: 3 / 3\
Prev: [Previous page](https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=2)

> Service Desk software serves as a single point of contact for IT support personnel and users of IT solutions. Service Desk software facilitates incident management, self service portal access, support ticketing, change management, and more.

-----

## Products

1. [Senso.cloud](https://www.capterra.co.il/software/178487/senso-cloud) — 3.7/5 (6 reviews) — Cloud-based software for remote monitoring and management, all-in-one software for network, classroom, safeguarding \& asset management.
2. [Siit](https://www.capterra.co.il/software/1043163/siit) — 5.0/5 (6 reviews) — Siit is the first dedicated internal help desk to deliver great employee service experience
3. [Sabio Virtual](https://www.capterra.co.il/software/1013474/sabio-virtual) — 4.8/5 (5 reviews) — Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
4. [Neoforce](https://www.capterra.co.il/software/1016447/neoforce) — 4.8/5 (5 reviews) — Neoforce, business done right. We create software that works perfectly out-of-the-box for your company\! ITSM, FMIS, CRM, ERP and more\!
5. [IFS assyst](https://www.capterra.co.il/software/6742/assyst) — 3.5/5 (4 reviews) — The world's most advanced best practice based IT service management software solution.
6. [AppBase DCM & BPM Platform](https://www.capterra.co.il/software/141073/appbase-dcm-bpm-platform) — 5.0/5 (3 reviews) — Eccentex delivers Dynamic Case Management and Business Process Automation that leverage the power of Generative AI.
7. [Request Tracker](https://www.capterra.co.il/software/210595/request-tracker) — 4.3/5 (3 reviews) — Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in.
8. [Support.cc](https://www.capterra.co.il/software/1016244/supportcc) — 5.0/5 (3 reviews) — Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
9. [Infraon ITSM](https://www.capterra.co.il/software/1049786/infraon-itsm) — 5.0/5 (3 reviews) — The ultimate AI-powered IT service management solution for seamless collaboration, efficiency, and unified support.
10. [ServiceTonic](https://www.capterra.co.il/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
11. [tele-LOOK](https://www.capterra.co.il/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
12. [DiliGenie](https://www.capterra.co.il/software/1043238/diligenie) — 5.0/5 (2 reviews) — DiliGenie’s service request feature lets you raise tickets seamlessly. It enhances your IT system with an efficient approach.
13. [Jetdocs](https://www.capterra.co.il/software/1014882/jetdocs) — 5.0/5 (1 reviews) — Collaborative ticketing workflows for your internal teams
14. [Matrix42 Enterprise Service Management](https://www.capterra.co.il/software/1021875/matrix42-service-management) — 5.0/5 (1 reviews) — Everything you need to make your digital workspace secure, automated and service-oriented for your end users in one unified integrated
15. [Nexoid](https://www.capterra.co.il/software/1022391/nexoid-help-desk) — 5.0/5 (1 reviews) — Discover Nexoid's revolutionary ERP \& ITSM system: robust, adaptable, AI powered, cost-effective, AWS-backed speed, scalable.
16. [Helpdesk 365](https://www.capterra.co.il/software/1074296/Helpdesk-365) — 5.0/5 (1 reviews) — AI-driven SharePoint ticketing system that prioritizes critical requests, automates workflows, and ensures faster, reliable support.
17. [USU IT Service Management](https://www.capterra.co.il/software/147064/usu-valuemation-itsdm) (0 reviews) — USU IT Service Management is a modular, fully ITIL-compliant software suite. It offers everything IT organizsations need.
18. [Aranda](https://www.capterra.co.il/software/200943/aranda-service-desk) (0 reviews) — Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure.
19. [Jack Project](https://www.capterra.co.il/software/208448/jack-project) (0 reviews) — The All-in-One Solution for Knowledge, Tasks, Projects, and Documents\!
20. [Rootnet](https://www.capterra.co.il/software/218983/rootnet) (0 reviews) — Service Desk will help you quickly detect and report incidents and generate tickets for prioritization and resolution.
21. [KIX](https://www.capterra.co.il/software/1023292/kix) (0 reviews) — KIX is the open source based service management software for IT service management and technical service.
22. [Tuva IT](https://www.capterra.co.il/software/1034155/TuvaIT) (0 reviews) — An AI Assistant to automate your IT Service Management
23. [Faveo Servicedesk](https://www.capterra.co.il/software/1079191/Faveo-Servicedesk) (0 reviews) — Faveo Servicedesk Software is an ITIL-based IT service tool offering ticketing, asset management, and remote monitoring features.

-----

Page: 3 / 3\
Prev: [Previous page](https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.il/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.il/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.co.il/directory/30675/issue-tracking/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/31027/service-desk/software)
- [All Categories](https://www.capterra.co.il/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.il/","@type":"WebSite","@id":"https://www.capterra.co.il/#website","publisher":{"@id":"https://www.capterra.co.il/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.il/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Service Desk Software","description":"Discover and compare Service Desk Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3","about":{"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#webpage","mainEntity":{"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software for Mac","position":2,"item":"https://www.capterra.co.il/directory/31027/service-desk/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.capterra.co.il/directory/31027/service-desk/software?page=3","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Service Desk Software for Mac - Price comparison &amp; Reviews - Capterra Israel 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Senso.cloud","position":1,"description":"Senso.cloud is your comprehensive cloud-based solution for classroom monitoring and management, IT support, and student online safety, designed to create a more focused and secure learning environment for schools.\n\nBuilt entirely on Microsoft Azure, Senso.cloud scales effortlessly from a single room with 30 machines to tens of thousands of devices, regardless of location.\n\nThrough a single web-based portal, you gain complete control over student safety, remote IT support, and teacher tools for every school in your district, empowering each school to maintain control.\n\nSenso.cloud supports multiple platforms and is compatible with Windows, ChromeOS, macOS, and iOS devices.\n\nWith over 20 years of experience, Senso.cloud has been created to address the issues faced by users in today's ever-changing IT landscape. Wherever those devices or users may be, Senso.cloud provides the controls that teachers, IT technical and safeguarders need to thrive.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f05d45-415d-4647-a661-3a75be87fe28.jpeg","url":"https://www.capterra.co.il/software/178487/senso-cloud","@type":"ListItem"},{"name":"Siit","position":2,"description":"Siit is a modern Service Desk that unifies internal data, streamlines processes, and turns operational efficiency into growth.\n\n\nIt empowers IT, HR & Operation teams to manage and resolve internal requests. By providing the first dedicated internal help desk, it is now possible to streamline your internal processes and enhance productivity. Receive employee requests and manage employee communication through your ... voir plus","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71f45b47-8222-4d23-9c78-f6a3fc2f4da3.jpeg","url":"https://www.capterra.co.il/software/1043163/siit","@type":"ListItem"},{"name":"Sabio Virtual","position":3,"description":"Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9911d75e-a104-4cfe-9a35-811dae04fa5c.png","url":"https://www.capterra.co.il/software/1013474/sabio-virtual","@type":"ListItem"},{"name":"Neoforce","position":4,"description":"Neoforce is a cloud-based SaaS platform offering a suite of tools to streamline business operations. Key features include Service Management (ITSM, ITIL, FMIS, ESM), Asset Management with a flexible data structure, a dedicated Customer Portal, integrated CRM, and Contract Management. \nDesigned for scalability and customization, Neoforce provides a unified, user-friendly solution for businesses of all sizes. With transparent pricing and robust security, it's your all-in-one management solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8cd4214d-bd7d-4683-9994-554a7d096e5b.png","url":"https://www.capterra.co.il/software/1016447/neoforce","@type":"ListItem"},{"name":"IFS assyst","position":5,"description":"Axios Systems is the world's leading provider of best practice IT Service Management (ITSM) solutions. Our assyst ITSM software, fully aligned to all ITIL processes, continually delivers business value to organizations worldwide.  Our Service Catalogue product quickly and efficiently helps organizations manage their service hierarchy, with little resource required and gives end-to-end lifecycle management of services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a94b592-391d-46ba-8c63-e6989ece4f86.jpeg","url":"https://www.capterra.co.il/software/6742/assyst","@type":"ListItem"},{"name":"AppBase DCM & BPM Platform","position":6,"description":"Eccentex AppBase platform delivers low-code/no-code application development capabilities that are specially designed for Process Automation and Dynamic Case Management. \n\nUsers of the platform can benefit from orchestrated AI capabilities and can leverage a unified Customer 360 desktop, that connects the customer journey across all departments and systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f728c84-8f79-4987-a708-627b97c1a917.png","url":"https://www.capterra.co.il/software/141073/appbase-dcm-bpm-platform","@type":"ListItem"},{"name":"Request Tracker","position":7,"description":"Request Tracker (RT) gives teams a powerful, customizable, and affordable alternative to enterprise help desk tools like ServiceNow and Zendesk, with full control over workflows, automation, and data ownership.\n\nRT helps organizations track, manage, and resolve any type of request—whether IT incidents, customer support tickets, HR inquiries, or internal business operations. Its flexible design allows teams to create custom queues, automate repetitive tasks, and integrate seamlessly with email, APIs, and third-party systems.\n\nBuilt for teams that need reliability without complexity, RT delivers enterprise-grade functionality—ticketing, SLA tracking, approvals, dashboards, reporting, and workflow automation—without per-user pricing or vendor lock-in.\n\nThousands of organizations worldwide rely on RT to streamline communication, improve accountability, and simplify request management across every department.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1061c3d-9d52-4c49-9d65-f1ecd035f652.png","url":"https://www.capterra.co.il/software/210595/request-tracker","@type":"ListItem"},{"name":"Support.cc","position":8,"description":"Support.cc by 500apps is an all-in-one help desk ticketing system that provides your customers with faster and more helpful support. You can manage tickets, track the status of their queries, and provide an inbuilt knowledge base to take care of all your customers' needs with little effort. It helps provide customer service, enhance productivity, increase customer satisfaction, and save time and money. Subscribers have access to 50 apps for $14.99 per month plus a 14-day free trail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20f97999-8a30-4ee4-9976-1663b3721c84.png","url":"https://www.capterra.co.il/software/1016244/supportcc","@type":"ListItem"},{"name":"Infraon ITSM","position":9,"description":"Infraon ITSM, a cutting-edge ITIL V4-aligned IT service management and workflow automation solution, leverages Generative-AI to empower IT, Customer Support, and business teams to efficiently address requests, incidents, changes, and Problems round the clock. Our AI-driven collaborative workspace, a unique offering in the ITSM industry, fosters increased teamwork, enabling faster issue resolution and boosting productivity by over 50%. Experience an omnichannel unified approach with Infraon ITSM","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0289cb6-fc9d-47e7-8fe0-4fd8e76ded20.jpeg","url":"https://www.capterra.co.il/software/1049786/infraon-itsm","@type":"ListItem"},{"name":"ServiceTonic","position":10,"description":"ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.capterra.co.il/software/112516/servicetonic","@type":"ListItem"},{"name":"tele-LOOK","position":11,"description":"tele-LOOK is a cloud-based software designed for efficient customer service, technical support, and maintenance. It enables companies to solve complex issues faster by connecting experts directly with customers or field technicians via video call—no app download or installation required.\n\nThe solution lowers entry barriers for visual remote support, offering a permanently free basic version and flexible license models that scale with your business.\n\nKey Features & Benefits:\n\nInteractive Troubleshooting: Use screensharing, whiteboard, screenshots, and annotation tools to visually guide users through technical drawings or fixes.\n\nSeamless Access: 100% browser-based connection via a simple SMS or email link.\n\nEfficiency: Reduces travel costs and increases first-time fix rates in field service and helpdesks.\n\nSecure & Ready: Ready to use out of the box and fully GDPR-compliant.\n\ntele-LOOK is the ideal solution for SMBs needing immediate, visual support without technical hurdles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53b337d6-929b-4b08-b7c4-314b4c748100.png","url":"https://www.capterra.co.il/software/211107/tele-look","@type":"ListItem"},{"name":"DiliGenie","position":12,"description":"DiliGenie’s service request feature lets you raise tickets while maintaining a structured process. You can request services on the go, keep track of your ticket life cycle, and prioritize them based on your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78554204-5294-493d-9928-3faaeb093ea5.png","url":"https://www.capterra.co.il/software/1043238/diligenie","@type":"ListItem"},{"name":"Jetdocs","position":13,"description":"Jetdocs is your internal ticketing solution and helpdesk that drives productivity  and collaboration across your org. Integrated into Microsoft Teams and Slack, Jetdocs seamlessly works alongside your teams to deliver a fully collaborative experience. With our innovative no-code catalog builder, you can standardize workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Get your internal tickets, requests and approvals resolved quickly today. Backed by Y Combinator.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29aef344-9e3a-4627-a390-c55dc4bac484.png","url":"https://www.capterra.co.il/software/1014882/jetdocs","@type":"ListItem"},{"name":"Matrix42 Enterprise Service Management","position":14,"description":"Inspire your customers with excellent service and offer your employees the best employee experience. Satisfied customers are the key to increase revenue and productivity. Outstanding service quality starts with satisfied employees. They need an efficient workspace to deliver high service quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81ecaaeb-dc9e-4379-b592-8d39460de3f5.png","url":"https://www.capterra.co.il/software/1021875/matrix42-service-management","@type":"ListItem"},{"name":"Nexoid","position":15,"description":"Nexoid offers customizable ERP & ITSM solutions with a serverless architecture for scalability and cost efficiency. Key features include AI-powered incident management for swift problem resolution and a comprehensive ERP system for streamlined business processes. Nexoid supports a pay-as-you-go pricing model, ensuring you only pay for what you use. Ideal for mid-size to large companies across all industries, Nexoid's solutions are designed for global use. Our platform stands out by enabling significant operational savings, faster ROI, and improved productivity through real-time data access and process automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39fc8ff3-ccd9-4727-95ce-824b05b146d8.jpeg","url":"https://www.capterra.co.il/software/1022391/nexoid-help-desk","@type":"ListItem"},{"name":"Helpdesk 365","position":16,"description":"Helpdesk 365 is a leading helpdesk software known for its enterprise-grade security, efficient ticket management, and user-friendly interface. Built and certified on the Microsoft 365 ecosystem, it helps organizations manage tickets across all industries, making it ideal for both SMBs and enterprises. It integrates seamlessly with SharePoint, MS Teams, Outlook, Microsoft Copilot, Azure Integrations, Power BI, Power Automate.\n\nKey Features\n\n➡️AI Agentic Tickets \n➡️Ticket Management\n➡️SLAs\n➡️Knowledge Base\n➡️Rules & Automation\n➡️Ticket Auto Assign\n➡️Ticket Routing\n➡️Custom Forms & Approval Workflow\n➡️Tailored Request Process\n➡️Reporting & Analysis\n\n➡️Get Started Today: Go to our website (apps365.com/sharepoint-helpdesk-365/) and start your free, fully featured 14-day trial of SharePoint Helpdesk 365 for one Microsoft 365 tenant. You can turn your trial into a full version by purchasing a license from our website.\n\nTo know more similar products, visit apps365.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9ad7fd5b-1af1-496f-96bf-a2ef6a09a0da.png","url":"https://www.capterra.co.il/software/1074296/Helpdesk-365","@type":"ListItem"},{"name":"USU IT Service Management","position":17,"description":"USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes with a scalable solution that grows with your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72a46485-75aa-4531-a2d6-9248398a7d27.png","url":"https://www.capterra.co.il/software/147064/usu-valuemation-itsdm","@type":"ListItem"},{"name":"Aranda","position":18,"description":"Aranda Software is an IT service management software that provides solutions for IT infrastructure and service management aligned with ITIL best practices. The software aims to streamline IT processes, ensure compliance, optimize resource utilization, and enhance service delivery for companies in Latin America. Key capabilities include ITSM, CMDB, unified endpoint management, asset management, and field service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b59af23-6dd1-4bd8-b439-88d5e93d193f.png","url":"https://www.capterra.co.il/software/200943/aranda-service-desk","@type":"ListItem"},{"name":"Jack Project","position":19,"description":"The All-in-One Solution for Knowledge, Tasks, Projects, and Documents!\n\nJack Project offers your company a powerful software solution to manage tasks, projects, and knowledge documents seamlessly. Enhance collaboration within your organization and among teams by streamlining all processes into a unified workflow. If you aim to make collaboration more cohesive, transparent, and measurably more effective, Jack Project is the ideal choice for your business.\n\nAvailable as an On-Premises or cloud-based version. Made in Austria!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ad4c9af0-1510-4b56-a883-9b38a55eb001.png","url":"https://www.capterra.co.il/software/208448/jack-project","@type":"ListItem"},{"name":"Rootnet","position":20,"description":"At Rootnet, we know how to boost business performance by automating how companies carry out their daily tasks. With a 360 enterprise vision and powered by the latest sales, marketing, and customer automation technologies, we drive effective digital transformations and data integration so that you can elevate your processes and focus on your core business. \n\nSome of our innovative modules include: CRM, Workflows, Service Desk and Intranet.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/605dc8a1-c1d8-490c-b341-c1cb5cf61c06.png","url":"https://www.capterra.co.il/software/218983/rootnet","@type":"ListItem"},{"name":"KIX","position":21,"description":"KIX is THE powerful open source ITSM software for versatile use, especially in IT service management & technical customer service. KIX offers individually adaptable basic functions: ticket & asset management, customer portal, knowledge database, reporting, on-premise & SaaS as well as 15 ITIL 4 practices.\n\nExtensions are e.g. a mobile app for professional field service management and connect add-ons for the integration of related IT systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94649785-94a0-428a-9506-5310da9ce65d.png","url":"https://www.capterra.co.il/software/1023292/kix","@type":"ListItem"},{"name":"Tuva IT","position":22,"description":"Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f70cd1f9-3881-4bd0-83b2-f06ed369589c.png","url":"https://www.capterra.co.il/software/1034155/TuvaIT","@type":"ListItem"},{"name":"Faveo Servicedesk","position":23,"description":"Faveo Servicedesk Software is an IT service management solution that provides ticketing and asset management capabilities. The system features remote monitoring and management tools, configuration management database functionality, and change control processes for tracking IT infrastructure. Faveo includes automation capabilities for everyday tasks, SLA management tools for monitoring performance metrics, and AI-powered assistance through ELEA AI technology for response management. The platform offers incident management to help organizations log, track, and resolve issues while identifying root causes of recurring problems. The software maintains IT asset inventory from purchase to disposal with real-time status tracking. Faveo supports both cloud-based and self-hosted deployment options to accommodate different organizational requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4d18c088-d836-4e32-b553-8aaa96f17fc7.jpeg","url":"https://www.capterra.co.il/software/1079191/Faveo-Servicedesk","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/31027/service-desk/deployment-options/mac/software?page=3#itemlist","numberOfItems":23}
</script>