17 years helping Israeli businesses
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Customer Success Software
Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).
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Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses.
Learn more about LiveAgent
LiveAgent is a cloud-based Customer Success Software with over 200+ compatible integrations.
Improve customer experience, boost customer satisfaction, and drive growth with LiveAgent's powerful features like social media integration, unlimited ticket history, live chat tools, community forums, and more. LiveAgent helps build customer loyalty to 150M end-users worldwide.
Start with a 1 month free trial, no credit card required.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
AI-powered product adoption platform for web-based apps. Create beautiful user onboarding experiences to improve adoption & retention.
Learn more about Product Fruits
Product Fruits is a no-code product adoption platform designed for web-based apps. It helps you onboard new users and teach existing ones new features.
Our powerful feature set includes interactive product tours, guides & walkthroughs; hints, beacons & tooltips; onboarding checklist; in-app announcements; NPS & surveys, user feedback widget; help center and a fully integrated knowledge base.
Leverage our AI-powered functionality to automatically generate product tours and announcements that truly work.
With Product Fruits, our customers achieve higher conversions, lower churn and fewer support tickets.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
Zoho Desk is Zoho's flagship web-based customer success software that helps companies deliver lasting customer experiences. It aims to make customers happier, agents empowered, and businesses healthier. With Zoho Desk, you can deliver seamless omnichannel support, improve agent productivity at scale, customize your help desk, leverage powerful AI capabilities, automate mundane tasks, get live performance insights, and deeply integrate with apps you use daily - all without spending a fortune.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Bitrix24 is a free customer success and customer relationship management platform used by 15 million businesses worldwide.
Bitrix24 is #1 free customer success and customer relationship management platform used by 15 million businesses worldwide. It is available in cloud or on-premise with source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay's customer success software makes it easy to solve customer problems and helps agents become more productive, managers become more impactful, and customers become more empowered. - all from one easy to use platform.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. We help you build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Our proprietary Customer Distress Index provides holistic view of your customer relationships, helping you understand how well your software product is being adopted. TeamSupport is a low-cost AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account, no integrations or separate products needed.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
CRM that sits right inside your Outlook. Helps manage Contacts, Sales, Projects, and Marketing. Also available on the web and mobile.
If you use Outlook and are looking for CRM, you have to try eWay-CRM.
eWay-CRM is the best CRM that sits right inside your Outlook / Microsoft 365.
It helps manage Customers, Sales, Projects, and Email Campaigns. The Outlook integration allows eWay-CRM to automatically save emails, integrate with your calendar, and synchronize your contacts.
You will also love our "convert-to" feature. Just right-click on an email and convert it to a deal, task, or contact. It's so cool.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Local product
monday CRM
4.7
(396)
Local product
Local product
monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
monday CRM enables revenue teams to improve efficiency at every stage of the customer
journey.
The intuitive interface combined with automations and AI, allows revenue leaders to adapt the CRM to their own sales process while cutting costs and saving time.
With all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before.
To amplify impact, the CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Improve customer satisfaction and CSAT scores by standardizing and automating your CS workflows with Pipefy.
Pipefy is the platform that offers everything you need to help your customers achieve success.
Automate and integrate your Customer Service processes with an easy-to-deploy, no-code app, so your team can work on strengthening their relationship with customers.
Follow the steps of customer-centric companies around the globe. Improve speed, deliver higher-quality services, and save time to focus on what really matters with Pipefy. Try Pipefy for free.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Discover how 8,500+ businesses use Front to delight their customers, engage their teams, and build stronger businesses.
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
The easiest-to-use sales engagement platform, helping revenue teams move away from spray and pray prospecting with AI. Now on Outlook.
Mixmax is the easiest-to-use sales engagement platform. It empowers revenue teams to move away from "spray and pray" prospecting with AI-powered next steps on who to contact, when to contact them, how to get in touch, and what message to convey.
Mixmax helps reps engage hard-to-reach buyers with personalized, multi-channel sequences, email tracking and templates, calendaring, and engaging email enhancements like polls and surveys. They save time by working from their inbox instead of switching tabs, and automating repetitive tasks like Salesforce updates.
Mixmax has an intuitive interface that reps love, helping them get up and running quickly. Without a duplicate or "shadow" CRM, implementation takes days, not months.
Find out why 90,000+ active users love Mixmax today! Now available on Outlook.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Website optimization tools used by 500,000+ sites worldwide. Heatmaps, recordings, surveys, live chat and more included in every plan.
Learn why website visitors aren’t converting to grow sales and capture leads. Installation is easy and doesn’t require coding experience. Quickly find valuable sessions with Optimizable Segments that show you frustrated, confused, bounced visitors and more. For one price, you get Heatmaps, Session Recordings, Surveys, Announcements. Conversion Funnels, Form Analytics, Visitor Profiles, Live Chat & Live View and a real-time Dashboard. Start your free trial today; no credit card required.
Learn more about Lucky Orange
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Starter Suite enables you to quickly organize lead data, customize email templates and more — all in one CRM suite.
Find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.
Learn more about Salesforce Starter
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers.
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers and sharing this across multiple platforms. You can get your customers to leave you a review or give you a referral. Engage with your customers at each point of their journey to ensure maximum customer satisfaction. No contracts, 14-day free trial, then just $75/month.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
Zight (formerly CloudApp) is on a mission to enable happier & more productive workplaces with better communication to help people save time and reduce misunderstandings.
Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.
Learn more about Zight (formerly CloudApp)
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Cloud-based, scalable service management software for internal- and external-facing support teams.
Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
Learn more about Vivantio
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Service Hub is customer service software that helps teams scale their support and delight their customers efficiently.
HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback tools so you can measure customer happiness; and reporting so you can unlock insights and improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy.
Learn more about HubSpot Service Hub
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code.
Learn more about Textline
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
ChurnZero is your platform and partner for Customer Success. We help your subscription business improve efficiency, increase revenue, and deliver better customer experiences to succeed at scale. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers, Customer Success AI™ and more. We’re also your team’s trusted partner, consultant, and coach, dedicated to helping you focus on the work that matters most.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well.
Learn more about Custify
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Rocketlane is a customer onboarding software that helps teams hit project goals, shorten time to value & deliver a 5-star experience.
Want to set up your customers for success? Start with a 5-star Customer Onboarding.
Built for high-touch customer onboarding, Rocketlane helps you hit your onboarding goals, accelerate time-to-value & elevate the customer experience.
It combines project management, document collaboration & communication capabilities into one tightly-knit experience. Rocketlane brings consistency in your execution, gives visibility into customer sentiments & delivers insights to help you serve customers better.
Learn more about Rocketlane
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
The #1 QuickBooks CRM for customer service: sync data, manage contacts, and automate estimates, invoices, and payments—all in one place
Method CRM is designed to help you deliver the kind of customer service that keeps people coming back.
Connecting with QuickBooks Online and Desktop, Method always keeps your contact data accurate and up to date—no double entry, no stress. Easily create estimates, invoices, and manage customer details all in one place, so you can spend less time juggling systems and focus on improving customer satisfaction.
Method makes it easy to stay on top of your customer relationships. Track every interaction, organize conversations, and follow up with confidence to avoid missed opportunities. With everything in one place, you’ll always have the full picture of every customer at your fingertips.
QuickBooks users rate us #1 because we save time, reduce mistakes, and help businesses like yours build stronger customer relationships.
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Features
- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
Over 1,500 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,500 businesses.
Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000 USD.
Learn more about LearnUpon
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- Customer Engagement Software
- Reporting/Analytics
- Usage Tracking/Analytics
- Onboarding Software
