---
description: Compare the top Customer Engagement Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Engagement Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)

# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Zoho CRM Plus](https://www.capterra.co.il/software/182207/zoho-crmplus) — 4.4/5 (71 reviews) — Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform.
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
3. [Solitics](https://www.capterra.co.il/software/205331/solitics) — 4.2/5 (11 reviews) — Real-time engagement built for fintech, iGaming \& more. Respond in seconds. Drive loyalty, automatically.
4. [Quizell](https://www.capterra.co.il/software/1014615/quizell) — 5.0/5 (20 reviews) — Create interactive quizzes, forms \& funnels to boost leads, sales, and engagement — no code needed.
5. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
6. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6964 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
7. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
8. [Viber](https://www.capterra.co.il/software/180348/viber) — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
9. [Hootsuite](https://www.capterra.co.il/software/121701/hootsuite) — 4.4/5 (3795 reviews) — Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
10. [Pipedrive](https://www.capterra.co.il/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
11. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
12. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
13. [LiveChat](https://www.capterra.co.il/software/62194/livechat) — 4.6/5 (1715 reviews) — Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
14. [Text Request](https://www.capterra.co.il/software/167015/text-request) — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
15. [Intercom](https://www.capterra.co.il/software/134347/intercom) — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
16. [Typeform](https://www.capterra.co.il/software/137289/typeform) — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
17. [EngageBay CRM](https://www.capterra.co.il/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
18. [TeamSupport](https://www.capterra.co.il/software/87908/teamsupport) — 4.5/5 (848 reviews) — AI-driven, all-in-one Customer Engagement Platform for B2B SaaS that unites support with onboarding, churn prevention \& upsell motions.
19. [Salesforce Service Cloud](https://www.capterra.co.il/software/136189/salesforce) — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
20. [SendGrid](https://www.capterra.co.il/software/1004681/sendgrid) — 4.2/5 (752 reviews) — SendGrid is a cloud-based email API, delivery and marketing platform that helps businesses manage email communication needs.
21. [Sogolytics](https://www.capterra.co.il/software/127957/sogosurvey) — 4.7/5 (730 reviews) — SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.
22. [Marketo Engage](https://www.capterra.co.il/software/75130/marketo-lead-management) — 4.3/5 (710 reviews) — Adobe Marketo Engage is a leading AI-powered platform that automates and scales marketing to drive engagement, efficiency, and revenue.
23. [Apptivo](https://www.capterra.co.il/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
24. [Birdeye](https://www.capterra.co.il/software/152997/birdeye) — 4.7/5 (702 reviews) — Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
25. [Weave](https://www.capterra.co.il/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.il/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.il/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.il/directory)

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Its proprietary Customer Distress Index and built-in Playbooks turn customer data into structured, repeatable journeys that automate onboarding, churn prevention, and upsell motions.\n\nTeamSupport is a low-cost, AI-powered solution that ties every conversation directly to the customer account with no integrations or separate tools required. Playbooks combine automation and guided workflows to operationalize onboarding, activation, expansion, and retention while aligning support, success, and GTM teams around a shared view of customer engagement and smarter executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.co.il/software/87908/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":19,"description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.il/software/136189/salesforce","@type":"ListItem"},{"name":"SendGrid","position":20,"description":"SendGrid is a programmable email service combining API functionality for developers with marketing tools and product leaders to help optimize email communications with proprietary mail transfer agent, infrastructure and tools. Its API enables email delivery via SMTP service, email validation, deliverability insights, and dynamic templates that integrate into systems. \n\nThe marketing tools offer automation, signup forms, testing, design templates, and analytics. SendGrid ensures high deliverability rates and handles significant email volumes monthly. Developers benefit from RESTful APIs and SMTP libraries for various programming languages, while marketers can use the campaign tools. Professional services assist in optimizing email programs and resolving technical issues. SendGrid provides infrastructure to help make email an effective communication channel, offering solutions to meet diverse business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5bf507c-0f6d-4cd2-ad3a-4ea41f95ab25.jpeg","url":"https://www.capterra.co.il/software/1004681/sendgrid","@type":"ListItem"},{"name":"Sogolytics","position":21,"description":"SogoCX is a powerful customer engagement platform that helps organizations build stronger relationships by listening, understanding, and responding to customers in real time. \n\nDesigned to keep teams connected to every stage of the customer journey, SogoCX gathers insights across all touchpoints, from onboarding to renewal, through AI-powered surveys, sentiment analysis, and intuitive dashboards. By uncovering what drives satisfaction and loyalty, SogoCX helps businesses take timely, meaningful action that boosts engagement and trust. \n\nWith automated alerts, dynamic logic, and seamless integrations, teams can respond faster, personalize experiences, and close the feedback loop effortlessly. Whether reducing churn or deepening connections, SogoCX turns every interaction into an opportunity to engage customers and strengthen long-term relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2870199f-b57a-4f48-8c30-b1660c8c8060.png","url":"https://www.capterra.co.il/software/127957/sogosurvey","@type":"ListItem"},{"name":"Marketo Engage","position":22,"description":"Adobe Marketo Engage is a powerful, scalable and marketer-friendly marketing automation solution that enables brands to create a global marketing COE to orchestrate and execute cross channel campaigns across buying journeys. It helps improve buyer engagement and conversions by personalizing content based on buyer signals, behavior & AI to create tailored journeys for individuals and teams. It aligns strategy, messaging and execution across marketing and sales by sharing customer engagement data & insights between them; increasing sales productivity. It optimizes marketing impact through out of the box dashboards, customizable reports and multi-touch attribution. It connects new data sources without extensive IT support, creating a central hub for customer intelligence to improve efficiency, ROI and customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/199791ad-8770-493d-bb55-98544cc98cf7.png","url":"https://www.capterra.co.il/software/75130/marketo-lead-management","@type":"ListItem"},{"name":"Apptivo","position":23,"description":"Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation.  Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.capterra.co.il/software/1011835/apptivo","@type":"ListItem"},{"name":"Birdeye","position":24,"description":"Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.co.il/software/152997/birdeye","@type":"ListItem"},{"name":"Weave","position":25,"description":"Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.il/software/141842/weave","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/30906/customer-engagement/software#itemlist","numberOfItems":25}
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