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Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Learn more about ChurnZero
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Learn more about ChurnZero

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself. Learn more about Pipedrive
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself! Learn more about Pipedrive

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Upzelo helps businesses reduce churn and increase retention, through real-time data, customised offers and feedback. Learn more about Upzelo
Upzelo is a web based customer engagement platform that helps saas businesses reduce their churn and improve their subscription retention. Upzelo steps in before cancellation and through customised offers, real time data and better customer feedback it works to help reduce your churn. This allows you to stop wasting your time and money trying to win back lapsed customers. It's time to give retention more attention. Learn more about Upzelo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Israel Local product
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place. Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday sales CRM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Stop collecting data through boring forms. Start building live presentations and apps that actually engage your audience. Learn more about Formaloo
Formaloo is a data OS that empowers people to use the power of flexible databases using forms to build powerful solutions they need to drive innovation and increase agility within their teams. Try out Formaloo today and see why so many organizations are switching to Formaloo. Learn more about Formaloo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform. Learn more about Zoho CRM Plus
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer engagement, a 360- degree customer view, inter-team collaboration tools, advanced analytics, built-in AI, and more. Learn more about Zoho CRM Plus

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle with one single & adaptable tech platform. Learn more about Froged
The best solution to increase customer engagement & retention for your business. Our tool is designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with personalized product flows, email campaigns, an integrated knowledge base, dynamic chat, and automated messages. Over 2K integrations available. Start a 7-day FREE trial today! Learn more about Froged

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. Learn more about Acobot
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. Learn more about Acobot

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner. Learn more about LiveVox

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An all-in-one product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Learn more about Product Fruits
Product Fruits is a no-code product adoption platform for web-based apps. It allows you to onboard users at scale by guiding them step by step and showing how to derive value from your product. Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base. Our customers achieve higher conversions, lower churn and less support tickets. Learn more about Product Fruits

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Collects & processes billions of events in real-time to create unique customer journeys through automated marketing campaigns. Learn more about Evam
Evam is a leading technology company specializing in customer journey orchestration through continuous intelligence capabilities. Evam reaches more than 600+ end-users daily and processes billions of touch points to take the right action in real-time to derive maximum business value. Evam's unique solutions help enterprises to create real-time customer journeys and show the next best offer through marketing automation solutions with AI-based predictive technology across all channels. Learn more about Evam

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free. Learn more about Slack

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Learn more about Zoho CRM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Learn more about Viber

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Hootsuite powers social media for over 21 million users in 175+ countries around the world—from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with customers, and drive results business leaders care about by integrating social across your whole organization. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster. Learn more about Hootsuite

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED on Capterra & G2! NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE REDEMPTION so people choose something they actually want. PURPOSE-DRIVEN with one day of clean water donated for every gift sent. FREE ACCOUNT to get started sending rewards in minutes, not months! Learn more about Guusto

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build better customer relationships with the #1-rated Business Messenger.
Intercom is a Customer Communications Platform. With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The world's most successful companies, like Atlassian, Shopify, and New Relic use Intercom to deliver conversational customer experiences through chat, bots, and personalized messaging. Learn more about Intercom

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more! Learn more about Trustpilot

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels.
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Marketo Engage is a leading marketing automation platform with a range of capabilities for small and medium businesses and large enterprises, across various industries. Some common features include email marketing, nurturing, SEO, landing pages, scoring, and analytics while other editions offer advanced features such as website personalization, mobile engagement, social and web retargeting. Typical customers include both B2C and B2B brands of all sizes. Learn more about Marketo Engage

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Deliver mission critical service faster with Incident Management
Service Cloud 360, the world’s #1 customer service platform, empowers companies to drive seamless engagement across the entire customer journey. Address incidents quickly by ensuring your teams can identify, track, and fix issues with proven workflows. Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace. Create an even better customer experience with Incident Management best practices built into the #1 service platform. Learn more about Salesforce Service Cloud

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe. Learn more about Typeform

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Learn more about Sprout Social

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Learn more about Birdeye

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Israel Local product
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
Yotpo is a leading eCommerce marketing platform that helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Learn more about Yotpo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action. Learn more about Alchemer

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills. Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform. Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis Learn more about Pipefy

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with Learn more about Text Request

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tango Card bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango Card provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results. Learn more about Tango Card

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics CustomerXM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the leader in B2B customer engagement. The platform has it all. With advanced targeting and segmentation, discussion forums, private 1-1 and group chat, embeddable widgets, and gamified missions to mobilize customers and support critical initiatives. Source product feedback, testimonials, case studies, acts of advocacy, volunteers for a CAB, and so much more! Learn more about Influitive

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Apollo is the platform for your entire end-to-end sales strategy.
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Learn more about Apollo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Front is more than a communication hub — it’s how 7500+ companies build lasting business relationships.
Yes—you can scale and keep the human touch. Front is a customer communication hub that combines the simplicity of the email inbox with the automation and insights of a CRM. Front makes it easy for teams to send personalized replies faster, organize messages across channels, and always delight a customer. As your needs change, Front's flexible workflows change with you. Teams of 5 and 5,000 alike use Front to scale their communication without compromising on quality or efficiency. Learn more about Front

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks. Learn more about Solutionreach

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey. Learn more about Pendo

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Unified solution for social media and customer experience management with highly intuitive and collaborative UI.
Brandwatch (formerly Falcon.io) provides an all-in-one solution for social media and customer experience management. It's a one-stop solution for any marketer's social listening, engagement, publishing, measurement and benchmarking needs. Brandwatch helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. The solution features a highly intuitive and collaborative UI and is complemented by the best support in the business. Learn more about Falcon.io

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. Learn more about Vivantio

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Our enterprise platform helps you manage business relationship workspaces for each of your prospects, customers and partners.
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place. Propose & close deals faster, serve & grow clients better, and transform your most valuable business relationships. Pricing (starting at $95/seat) varies depending on your company needs. Learn more about ClientPoint

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. Learn more about amoCRM

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
The Genesys Cloud CX platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud CX

Features

  • Live Chat Software
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management