---
description: Discover and compare IT Service Management (ITSM) Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Service Management (ITSM) Software for Windows - Price comparison & Reviews - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software for Windows](https://www.capterra.co.il/directory/30676/itsm/software)

# IT Service Management (ITSM) Software

Canonical: https://www.capterra.co.il/directory/30676/itsm/software

Page: 1 / 7\
Next: [Next page](https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software?page=2)

> ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support.

-----

## Products

1. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (446 reviews) — Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents.
2. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (282 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
3. [Mint Service Desk](https://www.capterra.co.il/software/187044/mint-service-desk) — 4.8/5 (22 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
4. [XEOX](https://www.capterra.co.il/software/206486/xeox) — 4.5/5 (27 reviews) — Cloud-based IT management tool with integrated patch management, remote access, software distribution and IT asset management.
5. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11620 reviews) — TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents.
6. [ManageEngine Endpoint Central](https://www.capterra.co.il/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews) — On-prem \& cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
7. [Zoho Assist](https://www.capterra.co.il/software/181775/zoho-assist) — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
8. [TeamSupport](https://www.capterra.co.il/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
9. [Salesforce Service Cloud](https://www.capterra.co.il/software/136189/salesforce) — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
10. [JIRA Service Management](https://www.capterra.co.il/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
11. [SolarWinds Service Desk](https://www.capterra.co.il/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — An AI-driven, ITIL-ready ITSM platform. Automate workflows, unify asset management, and scale enterprise support without complexity.
12. [SysAid](https://www.capterra.co.il/software/107225/sysaid) — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
13. [Supremo Remote Desktop](https://www.capterra.co.il/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
14. [FixMe.IT](https://www.capterra.co.il/software/151861/fixme-it) — 4.8/5 (389 reviews) — Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.
15. [ServiceNow](https://www.capterra.co.il/software/152871/servicenow) — 4.5/5 (344 reviews) — Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM.
16. [Pipefy](https://www.capterra.co.il/software/144848/pipefy) — 4.6/5 (319 reviews) — Pipefy is a no-code automation platform that saves IT resources and improves visibility and control over workflows.
17. [Pulseway](https://www.capterra.co.il/software/141792/pulseway) — 4.7/5 (310 reviews) — Pulseway is an all-in-one ITSM Software with robust features, powerful automation, and endless integrations.
18. [ConnectWise PSA](https://www.capterra.co.il/software/107931/connectwise-manage) — 4.1/5 (273 reviews) — ConnectWise Manage helps you organize your business around one centralized system, so your organization can easily connect.
19. [Yonyx](https://www.capterra.co.il/software/130406/agi-self-service) — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
20. [Action1](https://www.capterra.co.il/software/180609/action1-rmm) — 4.9/5 (237 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
21. [ManageEngine ServiceDesk Plus](https://www.capterra.co.il/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Unlock efficiency, exceptional experiences, and industry-leading ROI from your ITSM processes.
22. [Tempo Timesheets](https://www.capterra.co.il/software/190126/tempo) — 4.3/5 (222 reviews) — Timesheets by Tempo: Empower ITSM. AI-driven time-tracking, reliable data, seamless operations. Effortlessly track service time.
23. [LogMeIn Resolve](https://www.capterra.co.il/software/1026169/goto-resolve) — 4.4/5 (214 reviews) — Cloud-based IT support software for SMBs with in-house and remote teams.
24. [Kaseya VSA](https://www.capterra.co.il/software/100303/kaseya-vsa) — 4.0/5 (206 reviews) — Kaseya VSA is a cloud-based RMM software that lets IT professionals monitor, manage, and secure endpoints from anywhere.
25. [Issuetrak](https://www.capterra.co.il/software/16499/issuetrak) — 4.6/5 (205 reviews) — Everything IT teams need to track assets and resolve issues, stress-free. Backed by industry-leading, US-based 24/7 technical support.

-----

Page: 1 / 7\
Next: [Next page](https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software?page=2)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.il/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.il/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/30676/itsm/software)
- [All Categories](https://www.capterra.co.il/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.il/","@type":"WebSite","@id":"https://www.capterra.co.il/#website","publisher":{"@id":"https://www.capterra.co.il/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.il/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IT Service Management (ITSM) Software","description":"Discover and compare IT Service Management (ITSM) Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software","about":{"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#webpage","mainEntity":{"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Management (ITSM) Software for Windows","position":2,"item":"https://www.capterra.co.il/directory/30676/itsm/software","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"IT Service Management (ITSM) Software for Windows - Price comparison &amp; Reviews - Capterra Israel 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"description":"Atera’s IT Service Management (ITSM) platform simplifies service delivery, helping IT teams manage incidents, changes, and requests with speed and precision. Centralized ticketing, automated workflows, and AI-driven insights reduce manual work, prioritize critical issues, and improve first-contact resolution. End users enjoy a smooth, self-service experience with real-time updates across multiple channels, while IT leaders gain visibility and actionable reporting to optimize performance and resource allocation. With its AI agent, Robin, Atera goes beyond traditional ITSM by autonomously resolving common issues, reducing incoming ticket volume, and keeping systems running efficiently around the clock, empowering teams to focus on strategic initiatives and deliver consistent, high-quality service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.co.il/software/144309/atera","@type":"ListItem"},{"name":"NinjaOne","position":2,"description":"NinjaOne is the leading unified IT operations platform, providing a seamless, single-pane solution to manage endpoints, support end-users, and deliver IT services. Ninja reduces complexity, drives technician efficiency and gives IT teams full control over managed IT assets. The  platform gives IT teams proactive monitoring, remote management, patch management, software management, IT asset management, backup, and more - all in one unified solution with a fast, modern, intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.capterra.co.il/software/165889/ninjaone","@type":"ListItem"},{"name":"Mint Service Desk","position":3,"description":"Comprehensive IT Service Management Solution\n\nMint Service Desk is a robust IT service management tool designed to enhance helpdesk operations for businesses of all sizes. It combines a powerful ticketing system with asset management capabilities, ensuring seamless IT support and resource tracking.\n\nKey Features:\n\n- Advanced Ticketing System: Manage and prioritize support tickets with an intuitive interface and automated workflows.\n- Asset Management: Track all IT assets with detailed documentation and maintenance schedules.\n- Self-Service Portal: Empower users to find solutions and submit tickets independently, reducing helpdesk burden.\n- Customization and Scalability: Tailor fields, forms, and workflows to meet specific needs and scale with growth.\n- Integration Capabilities: Seamlessly integrate with other business tools for a cohesive IT ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.capterra.co.il/software/187044/mint-service-desk","@type":"ListItem"},{"name":"XEOX","position":4,"description":"XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61e88e3b-9de6-47ae-81ee-64c73a6f8aa3.png","url":"https://www.capterra.co.il/software/206486/xeox","@type":"ListItem"},{"name":"TeamViewer ONE","position":5,"description":"TeamViewer enhances IT service delivery by providing secure remote access and support tools that enable IT teams to respond swiftly to service requests and incidents. With capabilities such as real-time monitoring, session recording, and integration with IT service management systems, TeamViewer ensures efficient handling of IT services. Its user-friendly interface and robust security measures contribute to improved operational efficiency and user satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.capterra.co.il/software/122252/teamviewer","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":6,"description":"Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6184cd6-5264-4608-a681-054651cd40bd.png","url":"https://www.capterra.co.il/software/170018/manageengine-desktop-central","@type":"ListItem"},{"name":"Zoho Assist","position":7,"description":"Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.co.il/software/181775/zoho-assist","@type":"ListItem"},{"name":"TeamSupport","position":8,"description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.co.il/software/87908/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.co.il/software/136189/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":10,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.co.il/software/138769/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":11,"description":"SolarWinds Service Desk is an AI-powered ITSM platform that helps teams resolve issues up to 52% faster. We combine enterprise Service Management with unified Asset Management to eliminate silos without the complexity of legacy tools. Designed to expand beyond IT, our platform enables Enterprise Service Management, allowing you to easily spin up dedicated portals for HR, Facilities, and Legal. This gives employees a single place for all requests—from broken laptops to benefits questions. Plus, SolarWinds AI is intentionally built into your agents' daily workflows to maximize effectiveness without adding noise. It delivers purposeful automation—like suggesting solution steps, summarizing tickets, and drafting responses—exactly where it adds the most value. SolarWinds Service Desk provides enterprise-grade power on a platform that's actually easy to use, delivering rapid time-to-value and getting you live with ITIL best practices in days, not months.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.co.il/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":12,"description":"SysAid is a robust ITSM platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in a reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM that’s run by AI, and you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.co.il/software/107225/sysaid","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":13,"description":"Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world.\nSupremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more.\nSupremo is customizable and UAC compatible.\nIt can be used on an unlimited number of devices and requires no configuration or installation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.capterra.co.il/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"FixMe.IT","position":14,"description":"Remote support solution designed for delivering instant unattended and on-demand support to clients located anywhere in the world - including guaranteed compatibility with legacy environments such as Windows XP. FixMe.IT license provides multi-session handling, unlimited on-demand support and access to 200 unattended machines. Other key features include branding, multi-monitor navigation, two-way desktop sharing, file transfer, session recording, reporting, and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/105710c7-d691-45a7-8237-0a283997660d.png","url":"https://www.capterra.co.il/software/151861/fixme-it","@type":"ListItem"},{"name":"ServiceNow","position":15,"description":"With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.co.il/software/152871/servicenow","@type":"ListItem"},{"name":"Pipefy","position":16,"description":"Pipefy is a no-code workflow automation platform that helps conserve IT resources while giving teams more visibility and control over every process and workflow across the organization.\n\nDeliver projects faster and close tickets within budget. Pipefy supports IT teams in maintaining security and compliance with features like audit logs, business rules, and role-based access control (RBAC).\n\nAutomated alerts help prevent delays and ensure proper escalation, while flexible asset management and tracking workflows keep operations running smoothly.\n\nPipefy is secure, easy to use, and can be deployed by any team to build and automate IT processes, workflows, or self-service portals.\n\nKey features include 300+ ready-to-use connectors, HTTPS integrations, a built-in security suite, AI capabilities, customizable forms, rules, conditionals, and some of the fastest time-to-value in the market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://www.capterra.co.il/software/144848/pipefy","@type":"ListItem"},{"name":"Pulseway","position":17,"description":"Pulseway ITSM software provides powerful features and modules to take complete control of all your endpoints, servers, and network devices. Manage all the end-to-end delivery of IT services to customers and users from all-in-one modern, mobile-first IT Service Management Software. Start your free trial today and experience what Pulseway can do for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://www.capterra.co.il/software/141792/pulseway","@type":"ListItem"},{"name":"ConnectWise PSA","position":18,"description":"Made for companies that sell, service, and support technology, ConnectWise Manage is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://www.capterra.co.il/software/107931/connectwise-manage","@type":"ListItem"},{"name":"Yonyx","position":19,"description":"Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be it for troubleshooting, customer service, telemarketing or for customer self service. \n\nYonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.co.il/software/130406/agi-self-service","@type":"ListItem"},{"name":"Action1","position":20,"description":"Action1 is an autonomous endpoint management platform that is cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital employee experience. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.\n\n\nThe company is founder-led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19f5bef0-ac2a-4917-90ca-380c51f1788a.png","url":"https://www.capterra.co.il/software/180609/action1-rmm","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":21,"description":"ServiceDesk Plus is the industry-leading ITSM platform that helps IT teams automate every aspect of their service delivery with powerful workflows. From incident and problem management to service request management, IT asset management, and change management, it is a truly unified, single console for IT. Thousands of customers—both SMBs and enterprises alike—attain optimal value out of ServiceDesk Plus, year after year.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.co.il/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Tempo Timesheets","position":22,"description":"Elevate your IT Service Management (ITSM) with Timesheets by Tempo, the leading time-tracking app in Jira. Leverage AI-powered automated time-tracking for valuable insights. Produce reliable data for reporting, invoicing, and accounting, optimizing ITSM operations. Effortlessly track all service-related time, improve user adoption, and enhance visibility for efficient ITSM management. Make data-driven decisions, measure performance accurately, and deliver exceptional IT services with Timesheets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b9fa6f-299a-4064-9622-1d4f48a14d09.png","url":"https://www.capterra.co.il/software/190126/tempo","@type":"ListItem"},{"name":"LogMeIn Resolve","position":23,"description":"Get ahead of issues with LogMeIn Resolve – the first and only completely free RMM solution on the market. From performance lags to infrastructure snags – and any other IT management issue in between – get notified automatically when systems need attention. Stay informed when issues arise with LogMeIn Resolve’s desktop alerting software. Get notified when set thresholds are hit – so you can proactively address potentially bigger problems and identify trends.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d657b2f-9729-423d-8d7b-9fbb65196d42.png","url":"https://www.capterra.co.il/software/1026169/goto-resolve","@type":"ListItem"},{"name":"Kaseya VSA","position":24,"description":"Kaseya VSA is an integrated IT systems management platform that can be leveraged across IT disciplines to streamline and automate IT services. Kaseya VSA integrates key management capabilities into a single platform and offers IT teams the ability to automate tasks and workflows, manage any device remotely and protect every endpoint with enhanced threat detection, automated patch management, and more.\n\nThe platform offers comprehensive monitoring, alerting and auto-remediation of IT issues. It includes asset and inventory management, remote access for troubleshooting, and network monitoring from LAN to cloud. Kaseya VSA features mobile device management, patch approval dashboards, policy management, and a mobile app for IT management. With security features like ransomware detection and integrations with other IT solutions, Kaseya VSA is a unified RMM platform that improves operations and service delivery for managed service providers and IT departments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bc82e8c-1253-4071-b558-d183c4fc5016.png","url":"https://www.capterra.co.il/software/100303/kaseya-vsa","@type":"ListItem"},{"name":"Issuetrak","position":25,"description":"Issuetrak provides the peace of mind that your IT department deserves. Technical problems impact productivity and cause workforce frustration that grows with every idle second. \nIssuetrak's award-winning platform helps you maximize the efficiency of your department, whether it’s a team of 1 or 100, and easily manage your assets with control. Enjoy fewer interruptions, more data visibility, and overall faster ticket resolution. Cloud and on-premises hosting are also available. \nWalk alongside major brands like Cintas and Pfizer who are already utilizing the power of Issuetrak. Request a free trial or demo today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.co.il/software/16499/issuetrak","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/30676/itsm/deployment-options/windows/software#itemlist","numberOfItems":25}
</script>