---
description: Page 2 - Compare the top Customer Satisfaction Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 2 - Customer Satisfaction Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Customer Satisfaction Software

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> Customer Satisfaction software allows businesses to collect, organize, and manage customer feedback. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development.

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## Products

1. [Swell](https://www.capterra.co.il/software/172802/swell) — 4.6/5 (356 reviews) — Swell helps you keep a pulse on your patients and earn glowing reviews that grow your practice.
2. [Broadly](https://www.capterra.co.il/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Increase customer satisfaction and build a strong, lasting online reputation that helps you stand out in your area with Broadly.
3. [Alchemer](https://www.capterra.co.il/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
4. [Pipefy](https://www.capterra.co.il/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction in minutes with ready-to-use templates. Start today with Pipefy for free.
5. [Nicereply](https://www.capterra.co.il/software/152920/nicereply) — 4.7/5 (283 reviews) — Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES \& NPS surveys \& increase the volume of insights you receive
6. [Pointerpro](https://www.capterra.co.il/software/127434/pointerpro) — 4.6/5 (271 reviews) — Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports.
7. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
8. [XM for Customer Experience](https://www.capterra.co.il/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.
9. [Grade.us](https://www.capterra.co.il/software/137378/grade-us) — 4.8/5 (244 reviews) — Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
10. [AidaForm](https://www.capterra.co.il/software/187765/aidaform) — 4.7/5 (237 reviews) — Create engaging surveys with AidaForm. Collect feedback, run polls, and gain insights effortlessly.
11. [NiceJob](https://www.capterra.co.il/software/142037/nicejob) — 4.9/5 (202 reviews) — NiceJob is the easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free\!
12. [HelpDesk](https://www.capterra.co.il/software/185973/helpdesk) — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
13. [Vivantio](https://www.capterra.co.il/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
14. [123FormBuilder](https://www.capterra.co.il/software/122770/123contactform) — 4.4/5 (175 reviews) — Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
15. [CustomerHero](https://www.capterra.co.il/software/153472/startquestion) — 4.9/5 (175 reviews) — The Software with a Service platform to measure \& improve Customer Satisfaction with AI insights, NPS tracking \& close-the-loop tools.
16. [ReviewTrackers](https://www.capterra.co.il/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Build a customer obsessed brand leveraging reviews, and improve brand loyalty, retention, and growth.
17. [CheckMarket](https://www.capterra.co.il/software/134813/checkmarket) — 4.5/5 (149 reviews) — Enterprise Customer Satisfaction Survey Software. Conduct CSAT surveys for actionable feedback\! Close the loop with follow-up \& alerts.
18. [GetMoreReviews](https://www.capterra.co.il/software/168691/getmorereviews) — 4.7/5 (148 reviews) — Reputation tool to optimize review management process with rating system, auto social posting \& negative feedback blocking capability.
19. [Hiver](https://www.capterra.co.il/software/142975/hiver) — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform that helps businesses measure and improve customer satisfaction.
20. [Shopper Approved](https://www.capterra.co.il/software/179680/shopper-approved) — 4.9/5 (131 reviews) — Shopper Approved simplifies collecting, managing, and displaying customer feedback from ratings and reviews for ecommerce websites.
21. [Custify](https://www.capterra.co.il/software/190125/custify) — 4.9/5 (122 reviews) — Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.
22. [SurveySparrow](https://www.capterra.co.il/software/168823/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow enhances customer satisfaction by turning feedback into actionable insights, improving experiences, and driving loyalty.
23. [Feedier](https://www.capterra.co.il/software/173387/feedier) — 4.7/5 (121 reviews) — Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
24. [Contentsquare](https://www.capterra.co.il/software/161591/contentsquare) — 4.8/5 (116 reviews) — Contentsquare is the \#1 Digital Experience Analytics leader. Discover Session Replay, Zone-Based Heatmaps, Journey Analysis and more.
25. [SmartSurvey](https://www.capterra.co.il/software/57112/smartsurvey) — 4.6/5 (114 reviews) — Enhance employee experience with SmartSurvey—collect feedback, track eNPS, and drive engagement with secure, GDPR-compliant tools.

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## Related Categories

- [Survey Software](https://www.capterra.co.il/directory/30092/survey/software)
- [NPS Software](https://www.capterra.co.il/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software)
- [Employee Engagement Software](https://www.capterra.co.il/directory/30817/employee-engagement/software)

## Links

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- [All Categories](https://www.capterra.co.il/directory)

-----

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For low-touch workflows, it has a sophisticated automation engine built-in as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26e4534a-67b3-4320-b047-5966458deddc.png","url":"https://www.capterra.co.il/software/190125/custify","@type":"ListItem"},{"name":"SurveySparrow","position":22,"description":"SurveySparrow significantly boosts customer satisfaction by converting feedback into impactful actions.This translates to improved customer experiences and strengthened loyalty.\n\nOur platform provides real-time, actionable insights, enabling your team to address customer needs promptly and effectively.\n\nBy streamlining workflows, SurveySparrow reduces manual tasks and minimizes errors, resulting in smoother operations and higher customer satisfaction.\n\nThe comprehensive view of customer sentiments aids in making informed decisions, fostering innovation and continuous improvement.\n\nExecutives can swiftly adapt to changing market conditions, leveraging insights to enhance service quality and meet customer expectations.\n\nSurveySparrow empowers your business to elevate customer satisfaction, turning every piece of feedback into a strategic asset that drives success and growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.capterra.co.il/software/168823/surveysparrow","@type":"ListItem"},{"name":"Feedier","position":23,"description":"Feedier is a B2B feedback management solution, tailored to improve your End-User Experience by centralizing all your direct and indirect feedback in one place.  \n\nOur platform allows you to instantly detect dissatisfaction in your Customer Journeys, better understand it through comprehensive and intuitive reports, and then eliminate it to improve your satisfaction and retention rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c92f9745-3e3a-4e36-829a-0e5a42325554.png","url":"https://www.capterra.co.il/software/173387/feedier","@type":"ListItem"},{"name":"Contentsquare","position":24,"description":"Contentsquare’s #1 Digital Experience Analytics Cloud is a feature-rich, enterprise-class platform used by 800+ leading brands to uncover hidden customer behaviors and deliver better experiences.\n\nCapabilities like Zone-Based Heatmaps, Journey Analysis, Session Replay, Impact Quantification, AI Insights, Struggle Analysis & more provide unique insights, visualizations and recommendations Marketing, eCommerce, Operations, Product, UX and Analytics teams can use to optimize CX & fuel growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a15d6be5-9beb-4a71-81d6-f82a1ae3b62f.png","url":"https://www.capterra.co.il/software/161591/contentsquare","@type":"ListItem"},{"name":"SmartSurvey","position":25,"description":"Enhance your organisation's employee experience with SmartSurvey—a secure, intuitive platform designed to collect and analyse feedback throughout the entire employee lifecycle. \n\nSmartSurvey empowers you to gather insights at every touchpoint, enabling data-driven decisions that foster a positive workplace culture.\n\nUtilise ready-to-use templates, eNPS and eSAT questions with automatic metric calculations, and dynamic dashboards to measure and monitor what matters most. \n\nSmartSurvey's customisable dashboards allow you to visualise results in real-time, share custom views and reports with people leaders, and track the impact of your initiatives. \n\nWith UK-based data storage ensuring GDPR compliance and ISO 9001, 27001, and Cyber Essentials Plus accreditations, your employee data remains confidential and secure. Collaborate effectively with teams across your organization using master user and sub-user accounts, set survey permiss","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2aba5e1-6095-445e-b750-5e355fc691a9.png","url":"https://www.capterra.co.il/software/57112/smartsurvey","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/30541/customer-satisfaction/software?page=2#itemlist","numberOfItems":25}
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