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Call Recording Software
Call Recording software allows organizations to obtain records of employees' interactions with customers.
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Cloud-based meeting recording software that automatically records online meetings in platforms like Zoom, Google Meet, and more.
Learn more about Meetingtor
Meetingtor is a cloud-based meeting recording software that automatically records online meetings in platforms like Zoom, Google Meet, and Microsoft Teams with one click. The AI-powered platform transcribes recordings into searchable text and generates summaries highlighting key points and decisions. Meetingtor securely stores encrypted recordings in the cloud and enables access and sharing from any device. By capturing meeting details without manual note-taking, the software aims to help teams collaborate.
Learn more about Meetingtor
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
Zendesk Suite is a cloud-based customer service platform that enables businesses to streamline support experiences across multiple channels. With features, including messaging, live chat, AI-powered automation, advanced data privacy, and a customizable help center, Zendesk enables personalized and efficient customer assistance.
The customer interactions live in a single interface with features, such as web widgets, pre-defined ticket responses, and more. Zendesk Suite also includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
Learn more about Zendesk Suite
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Freshdesk is an easy-to-use customer service software that helps over 60,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 60,000 customers, including Bridgestone, HP, Harvard University, and DHL.
Learn more about Freshdesk
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
LiveAgent offers powerful features to seamlessly manage your entire help desk process. Record inbound calls and send them directly to voicemail, email, fax, SMS, or any other channel you choose. You can also receive live call recordings in one easy dashboard. Then, make follow-up calls right from within the app. Setup is quick and simple — Manage incoming contacts anywhere via any device and easily switch providers without losing recorded data. See why LiveAgent equals superb customer service.
Learn more about LiveAgent
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments.
The RingEX Automatic Call Recording feature easily enables recording of your inbound and outbound calls. It's easy to setup! With just a few clicks, admins can enable this feature for one or multiple users.
Save as much as 100,000 recordings per account! Recordings can be downloaded for review and playback, and are emailed automatically to users.
Learn more about RingEX
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
#1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM.
Looking for CRM with voice recording? That's Bitrix24. Bitrix24 records both incoming and outbound phone calls. If you'd like to forward phone call to your number or mobile phone and have the conversation recorded anyway, our CRM lets you do that.
Learn more about Bitrix24
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance, consumer-like ease of use and features like call recording, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world rely on Talkdesk to power their customer interactions.
Learn more about Talkdesk
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes.
Learn more about Fathom
Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
GoTo makes IT and business communication easy so its customers can do what matters most.
We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.
Learn more about GoTo Connect
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
CallHippo is a modern business phone system that helps users connect with the customers. It is easy-to-use platform that offers various features, including power dialer and automatic call distribution. Reporting and integrations enable sales and service teams to have effective conversations with customers.
CallHippo's omnichannel platform unifies customer interactions across voice, chat, and email, offering workflow automation and team performance analytics. It also integrates with CRMs and other business tools to streamline workflows and provide insights.
Learn more about CallHippo
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.
Learn more about Weave
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement.
With NICE CXone Mpower, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—and deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.
Learn more about CXone Mpower
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
Use Ringover's call recording software to easily record, play back, download and store your inbound and outbound business calls. Improve the quality of your customer service and the performance of your support and sales teams or simply retain conversation recordings to comply with the law. From only £21 per month.
Learn more about Ringover
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Gong records and analyzes your team’s calls via web conferencing and phone, and surfaces recommendations to help you win more deals.
Gong unlocks your most value data set — your customer conversations — by recording and analyzing your team’s calls made via web conferencing, dialers, and phone. However you makes calls or whichever CRM software your team relies on to track sales: Gong integrates with it. Gong empowers your entire go-to-market organization with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals.
Learn more about Gong.io
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device.
Dialpad Sell is an effective sales dialer for sales organizations of any size. Dialpad Sell offers multiple real-time and post-call sales coaching features that drive efficiency. With features like Real-Time Recommendations, answers to common prospect questions pop up when specific keywords are mentioned during an active call. Direct integrations with other essential tools like Salesforce, G Suite and more means accurate activity logging, whether your reps are at their desks or out in the field.
Learn more about Dialpad
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Twilio Voice API provides businesses with a powerful and flexible platform for building voice-enabled applications.
The conversations with your customers are an invaluable mine of information. Record, store, transcribe, and retrieve voice calls in the cloud. With Twilio Voice API, businesses can easily create custom voice experiences for their customers, whether it's for customer service, sales, or other use cases.
Learn more about Twilio
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
Five9 Call Recording Software helps track, retain and report on every conversation in your call center. Use the recordings for agent training purposes, to monitor performance, and to ensure quality of service. The software includes robust filtering capabilities to quickly identify any recordings that require review. FTP support allows you to retain and store calls for compliance or agent training purposes. Automatically sync with all leading CRMs. See why 2000+ customers trust Five9.
Learn more about Five9
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.
Choose to deploy on premise, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free solution.
Learn more about 3CX
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance. Aircall's cloud phone solution automatically records and stores every call your team makes and receives so that you can make informed decisions, on the fly. Join 17,000+ companies that trust Aircall to strengthen their customer and prospect relationships with first-class phone features like: SMS, advanced call routing, IVR, analytics, power dialer, call tagging, and more.
Learn more about Aircall
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Power your go-to-market with one platform. Fueled by the most accurate data on 275M contacts and 73M companies.
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy.
Apollo's B2B Database includes over 275M contacts and 73M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close.
Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
Learn more about Apollo.io
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.
Learn more about ExecVision
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, & real-time coaching.
Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call.
You can access the call recording as soon as the call ends and analyze the call for meaningful insights automatically identified by the AI.
Learn more about Clari Copilot
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.
Learn more about 8x8 Work
...
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while surfacing trends and threats.
Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work and allowing reps to focus on driving the conversation forward. Managers can onboard new reps faster, increase rep productivity and turn data into deals.
Learn more about Outreach
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR
MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries.
With the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.
The entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.
Learn more about MiVoice Business Solution
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Features
- Call Tagging
- Automatic Call Distribution
- Call Center Management
- File Transfer
- Recording
- Activity Dashboard
- Event Triggered Actions
- Computer Telephony Integration
- Interaction Tracking
- Call Transcription
- Call Tracking Software
- IVR