---
description: Compare the top IVR Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IVR Software](https://www.capterra.co.il/directory/30231/ivr/software)

# IVR Software

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> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

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## Products

1. [VoiceGuide IVR](https://www.capterra.co.il/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews) — Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy \& Easy to manage.
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4090 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
3. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1787 reviews) — Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial.
5. [RingEX](https://www.capterra.co.il/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
6. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (1001 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
7. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (884 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
8. [Salesforce Service Cloud](https://www.capterra.co.il/software/136189/salesforce) — 4.5/5 (827 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
9. [Talkdesk](https://www.capterra.co.il/software/132852/talkdesk) — 4.5/5 (733 reviews) — Talkdesk is an enterprise cloud contact center platform that empowers companies to make customer experience a competitive advantage.
10. [VoIP.ms](https://www.capterra.co.il/software/203084/voip-ms) — 4.8/5 (698 reviews) — Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
11. [CallHippo](https://www.capterra.co.il/software/159578/callhippo) — 4.4/5 (688 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
12. [Weave](https://www.capterra.co.il/software/141842/weave) — 4.3/5 (673 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
13. [GoTo Connect](https://www.capterra.co.il/software/163604/GoTo-Connect) — 4.5/5 (670 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
14. [NiCE CXone](https://www.capterra.co.il/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
15. [Twilio](https://www.capterra.co.il/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) — Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
16. [Five9](https://www.capterra.co.il/software/132405/five9) — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI - Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
17. [Aircall](https://www.capterra.co.il/software/144486/aircall) — 4.2/5 (465 reviews) — Stop wasting your team's precious call time doing something an IVR menu can handle better.
18. [8x8 Work](https://www.capterra.co.il/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
19. [Kixie PowerCall](https://www.capterra.co.il/software/135636/kixie-powercall) — 4.6/5 (295 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
20. [CloudTalk](https://www.capterra.co.il/software/182004/cloudtalk) — 4.4/5 (269 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
21. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (268 reviews) — Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer you can easily control.
22. [Calabrio ONE](https://www.capterra.co.il/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
23. [Yonyx](https://www.capterra.co.il/software/130406/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
24. [RingCX](https://www.capterra.co.il/software/154951/ringcentral-contact-center) — 4.2/5 (258 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
25. [Zoom Phone](https://www.capterra.co.il/software/208535/zoom-phone) — 4.5/5 (244 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.

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## Related Categories

- [Cloud PBX Software](https://www.capterra.co.il/directory/31102/cloud-pbx/software)
- [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/30231/ivr/software)
- [All Categories](https://www.capterra.co.il/directory)

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It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46c0dfbb-a04f-46a4-a2ac-44633e25dc55.png","url":"https://www.capterra.co.il/software/187525/virtual-office","@type":"ListItem"},{"name":"Kixie PowerCall","position":19,"description":"Kixie is an AI-powered revenue communications platform that enhances calling and texting for sales, marketing, and customer success teams. It seamlessly integrates with major CRMs like HubSpot, Salesforce, and Zoho, enabling fast setup and streamlined workflows.\n\nOutbound Sales: Connect Faster\nBoost connection rates by up to 400% with:\n✔️ AI-Powered Local Presence Dialing\n✔️ Multi-Line PowerDialer with AI Voice Detection\n✔️ Spam Risk Mitigation\n\nMarketing: Convert More Leads\nAutomated calling & texting ensure instant engagement and scalable outreach, driving higher conversions.\n\nInbound Sales & CS: Handle Calls Efficiently\n📞 CRM-Based Call Routing\n📩 Group SMS & Auto Responses\n📊 Call Queues\n\nLeadership: Optimize & Scale\nTrack performance with AI-driven insights, call analytics, and live coaching.\n\n🚀 Supercharge your outreach—try Kixie for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.capterra.co.il/software/135636/kixie-powercall","@type":"ListItem"},{"name":"CloudTalk","position":20,"description":"Maximize your agent's potential with CloudTalk's powerful IVR solution!\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.co.il/software/182004/cloudtalk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":21,"description":"Build self-service menus and flows for voice, email, chat and texts using an intuitive drag-and-drop designer that you can easily control. The Genesys Cloud CX IVR features includes versioning, holiday and emergency schedules, prompts, and automatic speech recognition in dozens of languages. You can even utilise natural language processing to provide conversational self-service. Improving the IVR experience has never been easier!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.il/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Calabrio ONE","position":22,"description":"Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.\n\nThe Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.\n\nPowered by a shared CX Data Hub and Verint Da Vinci™ AI, the platform learns from every interaction to drive automation across self-service, agent support, analytics, quality, and workforce engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.co.il/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Yonyx","position":23,"description":"Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be it for troubleshooting, customer service, telemarketing or for customer self service. \n\nYonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.co.il/software/130406/agi-self-service","@type":"ListItem"},{"name":"RingCX","position":24,"description":"Ensure customers reach the right agent every time with skills-based IVR routing that reduces misdirected calls.\nCustomize your IVR menus for different times of day, offering clear, automated responses during and after business hours.\nHelp your customers resolve simple issues on their own and reduce wait times with a self-service IVR system.\nImprove accessibility and create a smoother customer experience by using IVR with AI-driven speech recognition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.co.il/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Zoom Phone","position":25,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.co.il/software/208535/zoom-phone","@type":"ListItem"}],"numberOfItems":25}
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