---
description: Compare the top Knowledge Management Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Knowledge Management Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.co.il/directory/30094/knowledge-management/software)

# Knowledge Management Software

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> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

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## Products

1. [Document360](https://www.capterra.co.il/software/177031/document360) — 4.7/5 (290 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
3. [Aha\!](https://www.capterra.co.il/software/144020/aha) — 4.7/5 (561 reviews) — Aha\! Knowledge is the product information hub — share all of your documents in a central place.
4. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
5. [Wix](https://www.capterra.co.il/software/169007/wix) — 4.4/5 (10606 reviews) — Wix is a website builder letting users create professional sites without coding using templates, AI tools, and business solutions.
6. [monday.com](https://www.capterra.co.il/software/147657/monday-com) — 4.6/5 (5726 reviews) — Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software.
7. [Microsoft SharePoint](https://www.capterra.co.il/software/1167/sharepoint) — 4.4/5 (5412 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
8. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5058 reviews) — Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.
9. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
10. [Confluence](https://www.capterra.co.il/software/136446/confluence) — 4.5/5 (3663 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
11. [Notion](https://www.capterra.co.il/software/186596/notion) — 4.7/5 (2709 reviews) — Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.
12. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
13. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
14. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.
15. [TeamSupport](https://www.capterra.co.il/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
16. [Salesforce Service Cloud](https://www.capterra.co.il/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
17. [Microsoft Viva Engage](https://www.capterra.co.il/software/113729/yammer) — 4.2/5 (819 reviews) — Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network.
18. [JIRA Service Management](https://www.capterra.co.il/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
19. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (685 reviews) — Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search.
20. [Guru](https://www.capterra.co.il/software/145390/guru) — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
21. [SolarWinds Service Desk](https://www.capterra.co.il/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support.
22. [SysAid](https://www.capterra.co.il/software/107225/sysaid) — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
23. [Trainual](https://www.capterra.co.il/software/175749/trainual) — 4.8/5 (504 reviews) — Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual
24. [Flowlu](https://www.capterra.co.il/software/166656/flowlu) — 4.8/5 (387 reviews) — Manage knowledge and share it everywhere. Flowlu will help you to support customers and employees with the most up-to-date information.
25. [IT Glue](https://www.capterra.co.il/software/170401/itglue) — 4.6/5 (331 reviews) — IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.

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## Related Categories

- [Content Management System (CMS) Software](https://www.capterra.co.il/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.co.il/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.co.il/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Links

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Employees will be able to create groups relevant to work and other interests, along with keeping documents or photos in context while still discussing things online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d047246-41f0-409a-8db1-4f75ca97b48b.webp","url":"https://www.capterra.co.il/software/113729/yammer","@type":"ListItem"},{"name":"JIRA Service Management","position":18,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.co.il/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":19,"description":"Freshservice transforms knowledge management from a static repository into a continuous learning loop. \n\nBy unifying internal and external knowledge sources into a single AI-powered search experience, employees can instantly find accurate answers and self-serve routine requests. \n\nInstead of agents writing documentation from scratch, Freddy AI Copilot automatically generates solution articles from past resolutions and continuously identifies knowledge gaps based on demand trends. \n\nEmpower employees to find answers independently, eliminate repetitive tickets, and ensure your IT operations get smarter and more resilient with every resolved issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.il/software/132997/freshservice","@type":"ListItem"},{"name":"Guru","position":20,"description":"Guru is the AI Source of Truth for your company.\n\nConnect everything your teams know—from chats and docs to apps and AI tools—and get cited, permission-aware answers wherever you work.\n\nGuru unifies knowledge across your tech stack, powers other AIs like ChatGPT and Claude with verified context, and keeps information accurate automatically.\n\nConnect your knowledge. Access it everywhere. Continuously build trust.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e44c9cb-d929-4611-be34-3088f846c4fb.png","url":"https://www.capterra.co.il/software/145390/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":21,"description":"SolarWinds Service Desk transforms institutional knowledge into a powerful self-service engine. Leverage SolarWinds AI—purposefully designed to turn resolved tickets into articles—to keep your library current with minimal effort. Suggested solutions as users search issues or create tickets empowers employees to solve their own issues, which can reduce cost per ticket by up to 15%. With a consumer-grade portal and customizable, dynamic forms, you can gather all the context agents need and free them for high-value work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.co.il/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":22,"description":"SysAid turns your knowledge base into an always-on, AI-powered resource for IT and end users alike. Capture, organize, and surface the right answers instantly-reducing repetitive tickets, accelerating resolution times, and ensuring consistent, accurate responses across channels. Our AI Agents continuously learn from resolved tickets, proactively update knowledge articles, and tailor responses to your policies, with full transparency and governance. Go live in weeks with rapid onboarding, no heavy migrations, and zero steep learning curves-backed by award-winning support. ITSM that’s run by AI, and you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.co.il/software/107225/sysaid","@type":"ListItem"},{"name":"Trainual","position":23,"description":"Trainual is the leading knowledge management and training platform for growing teams. Document and delegate every process, policy, and procedure for every role and responsibility in one place. Easy to use, fast to implement, and accessible from anywhere. Available on desktop, iOS, Android, and surface knowledge when you need it with the Chrome browser extension. Trainual makes it easy to get your team up to speed then keep them aligned and accountable with everything they need to know.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42813a97-73e0-46fa-9f50-94f6341cbe71.png","url":"https://www.capterra.co.il/software/175749/trainual","@type":"ListItem"},{"name":"Flowlu","position":24,"description":"Ensure your knowledge base stays updated using Flowlu's Knowledge Management software. Customize permission settings and share it with your team or clients. Organize content effortlessly with drag-and-drop tools, highlight featured articles, and enhance customer support. Centralize FAQs for easy access, update them instantly, and deliver the latest information to clients and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.capterra.co.il/software/166656/flowlu","@type":"ListItem"},{"name":"IT Glue","position":25,"description":"IT Glue is a Knowledge Management platform built specifically for the unique needs of IT professionals. It's the single source of truth for all your IT information including assets, passwords, SOPs, licenses, vendors, how-to's and more. Each piece of information can be linked to the others and kept up-to-date with automations  making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.capterra.co.il/software/170401/itglue","@type":"ListItem"}],"@id":"https://www.capterra.co.il/directory/30094/knowledge-management/software#itemlist","numberOfItems":25}
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