552 results
Why Capterra is free
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Learn more about SurveyLegend

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
With active listening enabled across your entire organization, you can increase employee engagement, productivity, and inclusivity. Learn more about Workday Peakon Employee Voice
Workday Peakon Employee Voice is an employee engagement platform that converts feedback into meaningful insights that drive execution excellence and transformational success. Workday Peakon Employee Voice provides a continuous listening platform spanning the employee lifecycle and giving real-time visibility into employee engagement, sentiment and productivity. Learn more about Workday Peakon Employee Voice

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Pollfish is a DIY, mobile-first survey platform, offering access to 450M+ mobile consumers across more than 160 countries. Learn more about Pollfish
Pollfish is the only consumer-focused survey platform that owns the full end-to-end experience, enabling brands, agencies and SMEs to reach over 500 million real mobile consumers who are randomly selected to spontaneously take surveys in the apps already installed on their devices - leading to better quality data, delivered faster and at a lower cost than traditional market research companies or legacy DIY offerings. Learn more about Pollfish

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Uncover the hidden drivers of engagement & measure the pulse of your company culture with Leapsome¿s employee engagement surveys. Learn more about Leapsome
With Leapsome you can run engagement surveys, pulse surveys, and collect eNPS to gather meaningful feedback and insights from employees. With the powerful survey analytics you can understand the engagement drivers that impact performance levels and employee churn so you can develop and retain your team. Furthermore, Leapsome is an all-in-one people management platform used by CEOs and HR teams to not only drive employee engagement but also performance and learning as well. Learn more about Leapsome

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Easy-to-use | Award Winning | Survey platform with plenty of powerful features. Works on all devices. Learn more about Survio
Survio is an online survey platform packed with powerful features to help your grow your business. Cooperate with your colleagues through workspaces, set roles and permissions. Get your large team onboarded safely with SSO. Automate your workflows with access to our API and integrate your data to hundreds of popular apps through Zapier. Use built-in BI dashboards and have them sent regularly to your inbox. Survio is ISO 27001 certified and follows strict GDPR standards. Learn more about Survio

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
SurveyMethods is among the best value survey software, with most of the features of the large competitors at a fraction of the price. Learn more about SurveyMethods
SurveyMethods is an easy-to-use, powerful survey tool at a fraction of the price of larger competitors. With our products, you get all of the advanced functionality at a fair price. That's why SurveyMethods is the tool of choice for many Fortune 500 companies, government organizations, and educational institutions as well as small businesses and individuals. Non-profits and academic institutions can apply for significant discounts. Learn more about SurveyMethods

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
An intuitive no-code chatbot builder that allows you to build conversational surveys Learn more about Landbot
Landbot is the most intuitive no-code chatbot builder. Survey your users with chatbots and increase your response rates with smooth conversational questioning. Landbot perfectly fits in your marketing stack with native integrations like Slack, Google Sheets, Mailchimp, Zapier and many more. We have prebuilt templates for many types of surveys and other use cases so you can customize to your needs and launch fast. Learn more about Landbot

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Online survey tool that lets you create unlimited surveys, distribute them and analyze the data with ease. Learn more about Zoho Survey
Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit yourneeds, with everything essential to create surveys, distribute them, and analyze responses.Survey panels are also available, if you needdata from specific demographics. Informed decisions are just around the corner.Learn more about Zoho Survey at https://www.zoho.com/survey/. Learn more about Zoho Survey

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Nicereply is a customer satisfaction survey tool for support teams. Create and send one-click surveys to measure CSAT, NPS & CES. Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company - Send post-resolution email surveys automatically after resolving a ticket - Ask customers for feedback at the bottom of every email - Increase survey response rates by 200% - See data in helpdesk and set triggers based on it - Customize surveys in terms of branding, questions and scales Learn more about Nicereply

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience) Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website widget Learn more about Startquestion

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Web based application that will help you create online forms easily and quickly. Learn more about forms.app
Web based application that will help you create online forms easily and quickly.

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Start a FREE TRIAL and join 500k+ users of our no-code form builder and directly send data to critical apps. Plans start at $50/mth. Learn more about Formstack Forms
Start a FREE TRIAL and join over 500,000 people in 112 countries using Formstack, a versatile, drag-and-drop online form builder for everyone with plans starting at $50 a month. Without knowing how to code, you can create beautiful, mobile-friendly web forms to collect online payments, gather customer feedback, collect marketing leads, create automated workflows, or start from 100s of pre-built templates. HIPAA compliant with 50+ integrations for apps like Salesforce, MailChimp, and PayPal. Learn more about Formstack Forms

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Learn more about Zonka Feedback
Zonka Feedback Survey Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & CSAT Score. Take feedback & conduct surveys across multiple channels: iPads, Android Tablets, Smartphones, Email, & SMS. Keep your team aligned, view responses, and collaborate to close the feedback loop. View insightful reports to target Customer Delight & Growth. Learn more about Zonka Feedback

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
WorkTango enables companies to give their employees a voice and easily collect feedback for any purpose to support actionable insight. Learn more about WorkTango
The WorkTango platform creates space for employees to have a voice and helps companies easily gather frequent feedback for any engagement, transformation, or feedback initiative. Using data science and natural language understanding, actionable insights from employee feedback are served in real-time to Human Resources, C-Suite executives, and people leaders. The results are quicker insight, better people actionable decisions, and a more aligned and engaged workforce. Learn more about WorkTango

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
A research-based, intuitive survey machine that captures, analyses, and parses data to deliver development insights and opportunities. Learn more about Winningtemp
Engage your employees better with Winningtemp's AI-based, intuitive platform. View real-time employee happiness data & uncover deep insights to retain top talents, boost engagement, reduce stress & staff turnover. Powered by machine learning & predictive analysis, Winningtemp provides turnover prediction insights, trend analysis, accuracy score, job satisfaction data & much more. Our unique, science-based software has been developed with the help of human behaviour psychologists & AI experts. Learn more about Winningtemp

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Email surveys customers can answer straight from email or via link - perfectly integrated into your email software. Learn more about Survicate
Send surveys, capture insights. Make on-brand surveys in minutes with Survicate, and collect insights from customers & subscribers. Run email, link, web, and mobile surveys. Analyze survey results in real time. Take action based on customer feedback. — Embed surveys in emails to get up to a 58% response rate. — Easy integration with Intercom, HubSpot & more (native, code-free.) — 100+ various free-to-use surveys templates. Dare to ask! Learn more about Survicate

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Easy to use, but industry strength cloud based mobile, online, CAPI and CATI platform for the professional Market Research industry. Learn more about Nfield
Nfield is a powerful cloud based data collection platform for professional market research organizations. It features all you need to conduct high quality, professional and secure surveys. Nfield is available for CAPI and Online interviewing. Nfield is delivered as a service: hosted and managed by NIPO Software. For you this means: no servers, no licenses and no IT costs. NIPO Software takes care of running the IT infrastructure and making sure the platform is available 24x7. Learn more about Nfield

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online. Learn more about Mailchimp

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe! Learn more about SurveyMonkey

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Utilize our Survey tools for insight into customer feedback so that you can plan what to do next and increase customer satisfaction.
Get instant feedback from your contacts with custom surveys and polls. Use pre-written questions or craft your own. Question type ranges from Multiple Choice to Sliding Scales. Customize your survey with your logo and colors. Share your survey online by embedding your survey in an email or posting it to your website. With our user-friendly online polling tools, you'll get real-time insight into customer feedback so you can plan what to do next and increase customer satisfaction. Learn more about Constant Contact

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Get valuable feedback or conduct research online with Jotform's customizable, mobile-friendly surveys, questionnaires, and polls.
Whether you need to conduct market research or obtain valuable feedback for your business, Jotform makes it easier than ever to create powerful online surveys that get answers fast. Build engaging and easy-to-fill surveys, questionnaires, polls, and more without any coding. Save responses in a collaborative spreadsheet-powered database platform, or turn them into visual reports in just one click to better analyze and present results. Learn more about Jotform

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
A feedback management platform for organizations of all sizes that seamlessly automates data collection and analysis.
SoGoSurvey's feedback management platform seamlessly automates data collection and analysis for organizations of all sizes. From designing and distributing a questionnaire to analysis and closing the loop, the platform does everything with ease and at a level of sophistication that is rare in the industry. SoGoSurvey is differentiated by its best-in-class, 24/7 customer support, deep analytics, industry-leading data security, and its ability to scale with organizations' growing needs. Learn more about SoGoSurvey

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.
Unlimited sending. US-based support. Email experts on staff. iContact Email Marketing helps businesses of all stages and sizes get results. From the small business just getting started, to the professional marketers and agencies, to high-volume senders with 25k-500K+ subscribers, iContact offers a plan to meet every need. All customers get a Success Manager dedicated to getting you up and running quickly, unlimited access to award-winning technical support and a 98% deliverability rating. Learn more about iContact

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Collect more useful feedback with surveys that look and feel great. 120+ integrations to your favorite apps.
Get more insights and useful feedback using Typeform: over 1.5 million typeforms are submitted every single day. Why? Our forms look amazing (and are fully customizable to your brand), plus the smooth and responsive UI makes filling them in a pleasure. 120+ integrations to your favorite apps lets you send data automatically wherever you need it. Plus, it's quick and simple to make a typeform: get started with our easy form builder, and launch your survey in minutes. Learn more about Typeform

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Ask your site visitors an unlimited number of questions, from an unlimited number of respondents.
Hotjar Surveys allow you to ask your site visitors an unlimited number of questions, from an unlimited number of respondents. On-site surveys appear as pop-up widgets on your webpage(s), and external link surveys appear as stand-alone pages with their own designated web address (URL). Learn more about Hotjar

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.
Birdeye is an all-in-one Survey Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Learn more about Birdeye

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation, Qualtrics is the single solution for all of your experience data.
Qualtrics CoreXM is the top rated online survey tool to capture, analyse and act on data. Our flexible platform features makes it easy for you to build beautiful, complex surveys with drag and drop ease. You are in control. Leverage 100+ question types, embedded data, branching, display logic, quotas, email triggers, mobile and offline compatibility, randomisation, and all the advanced features you'll ever need. Have our team of industry experts help you get started today! Learn more about Qualtrics CoreXM

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Alchemer is robust survey software that’s flexible enough for each team to use their way, while still giving IT full security control.
You might want to run a simple survey. You might want to change the world. The Alchemer Survey Platform gives everyone in your organization powerful, easy-to-use survey and customer feedback software that’s flexible enough for each team to use it their way, while still giving IT full security control and insight. Alchemer will also help you take feedback and data out of dashboards and presentations, and put it into the hands of the people who can take action. Learn more about Alchemer

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.
Make the most of relationships with customers by capitalizing on customer insight, improving front-line efficiency and effectiveness,streamlining critical business processes across and beyond customer touch points, and quickly adapting to changing business and customer needs. Learn more about SAP Customer Experience

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Survey Anyplace is a software platform to create your own online surveys and automatically generate personalized reports.
Survey Anyplace is a software platform to create online surveys with auto-generated personalized reports. Discover why companies like Capgemini, EDF, and Bare International, as well as many midsize consulting and coaching companies, automate the delivery of personalized advice with Survey Anyplace. Whether the goal is to scale your business, generate leads, or save time through automation, Survey Anyplace makes it easy. Start your 7-day free trial with all features enabled today. Learn more about Survey Anyplace

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Fulcrum enables users to build and deploy mobile surveys with iOS & Android devices.
Fulcrum, a product of Spatial Networks, is a leading cloud-based mobile forms software and data collection app that enables organizations to build custom forms using a drag-and-drop builder. (No coding necessary!) Field workers collect geo-tagged data accurately and efficiently using their iOS or Android devices, with or without internet connectivity. More than 47,000+ organizations across 180+ countries use Fulcrum to streamline their workflows and optimize the way they leverage their data. Learn more about Fulcrumapp.com

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Get answers fast with Nextiva Surveys, a custom online survey software. Collect the answers you need to understand your audience.
Get answers fast with Nextiva Surveys, our custom online survey software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides all the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of audiences. Learn more about Nextiva

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Enables marketers to easily create calculators, recommendations, and quizzes to better acquire, qualify, and engage with leads.
Outgrow allows you to build surveys that can be launched on multiple platforms with just a few clicks. Launch media-rich surveys in minutes using our ready-to-use templates. Gauge customer opinion, gather insights, and generate leads in the process. Transfer lead data seamlessly to 1000+ CRM and marketing software integrations. Connect with your audience seamlessly with Outgrow's new-age surveying software.Try it out today! Learn more about Outgrow

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Wufoo makes it easy to create custom online forms so you can collect data, RSVPs, payments and more, all without writing code.
Wufoo makes it easy to create custom online forms so you can collect data, RSVPs, payments and more, all without writing a single line of code. Trusted by more than 3 million users, including companies like Amazon & Disney, Wufoo has an award-winning form builder interface, easy customization, 400+ templates and reporting! Whether you're embedding your forms on your website, or sharing a direct link, Wufoo has you covered. Learn more about Wufoo

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
General interviewing, conjoint analysis, and MaxDiff exercises for online, offline, or paper surveys.
Lighthouse Studio features general-interviewing capabilities as well as full integration (design and analysis) for conjoint analysis, discrete choice, and MaxDiff exercises. Includes complex skip logic, quota control, and list building. Export to CSV, Excel and SPSS. Surveys can be fielding online using your own web server, locally on a computer or Android device, or via paper and pencil. Learn more about Lighthouse Studio

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Drag and drop tool for creating online registration and order forms, surveys and quizzes. Conversational and Classic form UI.
Online service to create and host web forms, online surveys and quizzes. Registration, order, customer satisfaction forms made easy. AidaForm offers Classic and Conversation forms, modern design and flexible customization. Many ready-to-use fields, as well as a huge gallery of form templates. Learn more about AidaForm

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
CheckMarket’s online survey software is the quickest and easiest way to get the right questions in front of the right people.
Online Survey Software for Every Business CheckMarket is the world’s easiest to use online survey software with the most flexible pricing model around, providing thousands of businesses with an effortless way to gain the insights they need to grow, improve, and succeed. Learn more about CheckMarket

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Free form builder with easy to set up web forms. Secure data collection, payment, and credit card authorization forms.
Security-focused online form builder for easy and secure data collection and sharing. Create online forms and surveys from scratch or choose from a variety of editable free templates. Ready form fields to drag and drop in our intuitive interface, no coding! Payment, social, and 3rd party app integrations supported. Secure and free data storage and form hosting. Use our forms on your website, blog, or social media to collect feedback, contacts, leads, payments, credit cards and more. Learn more about EmailMeForm

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Learn more about Reputation

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free!
Don’t make assumptions, use Connecteam's team engagement app to gain real-time feedback to make better business decisions based on results. Send surveys to specific groups or individuals, create a virtual ‘Suggestion Box’ so users can easily share ideas, and start a live poll to grow engagement as a team. Start for free now! Learn more about Connecteam

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Create and conduct your own smart and free online survey using an easy drag & drop interface.
Create and conduct your own smart and free online survey using an easy drag & drop interface. You can make surveys, forms & questionnaires using various types of fields and rules that can be employed to create an organized and exciting experience for your respondents. Choose from likert scales, single choice fields, dropdown lists, multiple choice fields, conditional survey rules. Learn more about 123FormBuilder

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that capture both sentiments and behaviors. Easily integrate you own systems data in Feedier and measure against correlated insights that are visual and easy to share. Trigger personalized actions with your team that are securely organized and fully integrated into your workflows. Learn more about Feedier

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Survey software for the creation, distribution, and analysis of surveys, polls, and forms.
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Collect data and gain insights that help you make smarter decisions. Send surveys in under 5 mins with 40+ question types, ready-made survey templates, and customizable design themes. We are ISO 27001 certified and comply with leading data security standards and data privacy laws including GDPR. Learn more about QuestionPro

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Coach, motivate, and empower your employees to make every customer experience awesome.
Get more repeat purchases and referrals by improving your customers' experiences. Collect real-time customer feedback to motivate, engage, and coach your service providers so they can deliver exceptional customer experiences, every time. Discover why AskNicely is the leading Customer Experience Management solution. Learn more at asknicely.com. Learn more about AskNicely

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers. Learn more about SmartSurvey

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Customizable In-App Surveys for Mobile Apps, Survey your users with text field, multiple choice, NPS or star rating answers.
Instabug provides customizable In-app surveys for mobile apps. Ask your users all types of questions by sending Net Promoter Score surveys or specific questions to know more about your users. Tailor questions to custom user segments for better feedback. See a visual representation of all answers in the Instabug dashboard for more informed decisions. Installation takes less than a minute. Learn more about Instabug

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Combines user-friendly development and powerful survey management tools for complex surveys with little or no programming, at no cost.
Survey Solutions combines user-friendly rapid questionnaire development and powerful management tools for complex CAPI/CAWI with little or no programming at 0 cost and no connectivity during interviews. Data can be reviewed instantly after synchronization. Built-in reports include progress, status, and maps. Cases can be reassigned, and interviewers can change language on the fly. Its a sustainable solution for large-scale surveys combining powerful management tools with ease of implementation. Learn more about Survey Solutions

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey
Organizations looking to create more dynamic meetings, classes, training, and events by including audience members in the conversation.
Poll Everywhere transforms one-way presentations into a lively dialogue with the entire room. Using the smartphones and devices they carry every day, participants can submit live responses to your activities. Hear from everyone through exciting multiple choice questions, Q&A sessions, word clouds, rankings, competitions, and more. Try our web app, mobile app, or our slideware integrations for PowerPoint, Google Slides, and Keynote. Learn more about Poll Everywhere

Features

  • Question Branching
  • Email Marketing Software
  • Question Library
  • URL Customization
  • Skip Logic
  • Mobile Survey

Survey Buyers Guide

What is survey software?

Survey software lets users design, conduct, schedule, and publish electronic surveys, polls, and questionnaires for different purposes such as conducting market research, measuring customer satisfaction, and collecting employee feedback. 

Survey software can include a variety of user feedback formats such as radio buttons, check boxes, drop-down menus, and free-form text fields. It can also provide a number of data reporting tools including bar graphs, line graphs, net promoter score (NPS), and cross-tab reports.

The benefits of survey software

  • Faster and more accurate analysis: Not only do manual surveys take time to conduct, but users need to manually log the results and run spreadsheet reports to analyze reports. The manual data entry process is also prone to errors. A survey management solution automates data entry, eliminating errors in capturing data.
  • Budget control for incentivized surveys: Surveyors can run out of budget sooner than they realize, especially for global surveys, where survey incentives vary based on region and the number of responses can skew to specific regions. Survey management software allows users to implement question logics to limit the number of responses. For example, a survey can include a question on the respondent’s country, and stop surveys as soon as a maximum number of responses is reached.

Typical features of survey software

  • Multiple question types: Create a variety of question and answer formats such as multiple choice, check box, and open answers.
  • Reporting/analytics:  View real-time survey performance metrics (completion rate, bounce rate, and time spent on surveys), and survey results (question stats, NPS score, and cross-tab reports).
  • Survey builder:  Create and manage surveys using default templates and question types such as radio buttons, rating scales, and drop-down fields.
  • Customizable templates:  Draft, save, and repurpose questionnaires and surveys. 
  • Email marketing:  Create and send email blasts and campaigns with the survey link in the email body, and track the performance of campaigns.
  • Question branching:  Create participant-specific questions based on their answers to previous questions.

Considerations when purchasing survey software

  • Types of survey solutions: Depending on the purpose, survey software can be divided into one of three types:

    • Computer-assisted telephone interviewing (CATI): These survey tools help users manage phone-based surveys and telephone questionnaires. These tools assist users by providing questions and scripts and allow users to record interviews for future references.
    • Computer-assisted personal interviewing (CAPI): These solutions help users record and manage one-to-one personal interviews. Interfaces help both interviewers and interviewees navigate through surveys and capture survey information.
    • Computer-assisted web interviewing (CAWI): These tools enable users to manage online surveys, create custom survey pages, and share them with respondents through email, social media, and websites.

Buyers looking for survey software should assess their survey needs and choose the type of survey solution accordingly.

  • Total cost of ownership (TCO): Most survey management products are available in tiered pricing models, with the price dependant on the number of surveys and number of questions per survey. Buyers who don’t calculate the TCO accurately may end up spending more money than needed. Buyers should assess their monthly and annual survey needs, calculate cost based on their demands, and shortlist products accordingly.
  • Adoption of chatbot-based surveys is on the rise: Adoption of chatbots is growing faster than ever , and this trend is also making its way into the survey software market. Chatbots make surveys more interactive by providing a conversational interface for presenting questions and capturing responses. These solutions also help users personalize conversations and provide respondents with additional information on the questions whenever needed, resulting in increased engagement and better response and completion rates.
  • Mobile-optimized surveys are the next big thing: Today’s digital age can be characterized by the proliferation of mobile devices. Not only is smartphone usage at an all-time high , but the time a user spends on their phone is also increasing . For this reason, businesses need  to optimize their surveys for mobile devices. A mobile-optimized survey solution not only provides smartphone users with easy access, but the mobile functionality also enables surveyors to validate respondents using GPS tracking functionality.