---
description: Page 5 - Compare the top Help Desk & Ticketing Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 5 - Help Desk & Ticketing Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

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# Help Desk & Ticketing Software

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> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

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## Products

1. [Raiseaticket](https://www.capterra.co.il/software/182383/raiseaticket) — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
2. [HaloITSM](https://www.capterra.co.il/software/200140/haloitsm) — 4.7/5 (43 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
3. [Incident IQ](https://www.capterra.co.il/software/186247/incident-iq) — 4.6/5 (42 reviews) — The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work.
4. [GLPI](https://www.capterra.co.il/software/126254/glpi) — 4.5/5 (41 reviews) — Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment \& ITIL compatible Helpdesk.
5. [ServiceNow IT Service Management](https://www.capterra.co.il/software/152874/servicenow-knowledge-management) — 4.5/5 (41 reviews) — ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience.
6. [Kapture CX](https://www.capterra.co.il/software/144560/Kapture) — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
7. [Wavity Help & Service Desk](https://www.capterra.co.il/software/1029460/wavity-help--service-desk) — 4.8/5 (39 reviews) — Wavity Help \& Service Desk is a ticketing solution that can streamline collaboration and improve resolution times.
8. [NABD System](https://www.capterra.co.il/software/142595/nabd) — 4.6/5 (38 reviews) — Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available.
9. [Deskpro](https://www.capterra.co.il/software/127288/deskpro) — 4.6/5 (38 reviews) — The modern helpdesk software platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
10. [Agiloft](https://www.capterra.co.il/software/101273/agiloft) — 4.8/5 (38 reviews) — Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more.
11. [ThriveDesk](https://www.capterra.co.il/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
12. [UseResponse](https://www.capterra.co.il/software/170123/useresponse) — 4.6/5 (36 reviews) — Customer Support \& Feedback Software. Available in SaaS \& On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
13. [User.com](https://www.capterra.co.il/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
14. [HaloPSA](https://www.capterra.co.il/software/20971/halopsa) — 4.9/5 (36 reviews) — HaloPSA is a professional services automation software that modernizes and transforms the delivery of managed IT services.
15. [Desku](https://www.capterra.co.il/software/1037380/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.
16. [EcholoN](https://www.capterra.co.il/software/189744/echolon) — 4.7/5 (35 reviews) — Made in Germany: our helpdesk software with ticket system and knowledge database (KNB), adaptable to your needs and expandable.
17. [iSupport](https://www.capterra.co.il/software/152/isupport) — 4.3/5 (34 reviews) — End users can submit requests for service, search for solutions, and view the status of their open incidents.
18. [SupportBee](https://www.capterra.co.il/software/132028/supportbee) — 4.4/5 (34 reviews) — SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool for small businesses.
19. [FootPrints](https://www.capterra.co.il/software/100291/footprints) — 3.5/5 (34 reviews) — IT service management for mid-size organizations
20. [Jitbit Helpdesk](https://www.capterra.co.il/software/117628/jitbit-helpdesk) — 4.5/5 (33 reviews) — Beautilful help desk software, available both "SaaS" and "on-premise". Tracks your customers' issues, fully integrates with your email.
21. [Oracle B2C Service](https://www.capterra.co.il/software/136659/oracle-right-now) — 4.5/5 (32 reviews) — Cross-channel solution that covers contact center, web, and social aspects of customer service experience.
22. [SMART Service Desk](https://www.capterra.co.il/software/100670/smart-service-desk-itsm) — 4.7/5 (31 reviews) — Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001
23. [Milldesk](https://www.capterra.co.il/software/177951/milldesk) — 5.0/5 (31 reviews) — System aligned with ITIL best practices and created with under on the best usability concepts, providing greater agility and management
24. [Anakage](https://www.capterra.co.il/software/208487/end-user-support-automation-platform) — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
25. [Denser AI](https://www.capterra.co.il/software/1064391/denser-ai) — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.co.il/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.co.il/directory)

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Also includes modules for complete service lifecycle","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cd874bf-0c6f-46d9-b1db-ac47e3b375dd.png","url":"https://www.capterra.co.il/software/100670/smart-service-desk-itsm","@type":"ListItem"},{"name":"Milldesk","position":23,"description":"Technical support system aligned with ITIL best practices and created with an emphasis on the best usability concepts, it provides greater agility and organization in ticket management.\n\nA complete tool that has official integration with WhatsApp Business, functionalities such as Workflow, IT asset management, incident management, problem management, changes, service catalog, knowledge base, SLA management, it has an API that allows infinite possibilities of integration between other resources,","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f41cf522-461f-4cfe-b122-e4ec298f8ac2.jpeg","url":"https://www.capterra.co.il/software/177951/milldesk","@type":"ListItem"},{"name":"Anakage","position":24,"description":"Anakage is an AI-powered low/no-code platform that unifies IT service management, asset management, digital experience monitoring, and endpoint automation into one intelligent solution. Built for enterprises seeking to reduce IT support costs and eliminate manual effort, Anakage enables teams to proactively automate tasks like device self-healing, user onboarding/offboarding, compliance enforcement, and service request fulfillment—without coding. The platform integrates seamlessly with identity, security, and IT ecosystems, ensuring faster time-to-value, stronger SLA and XLA adherence, and measurable gains in productivity and governance. With Anakage, enterprises can reduce tool sprawl, accelerate mean time to resolution (MTTR), and deliver an enhanced digital employee experience. IT leaders gain the confidence to scale with greater efficiency, control, and visibility, while end users enjoy faster, frictionless support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d80b46e-ed56-408c-9a43-b975e2c4558b.png","url":"https://www.capterra.co.il/software/208487/end-user-support-automation-platform","@type":"ListItem"},{"name":"Denser AI","position":25,"description":"Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Denser AI aims to provide accurate responses by delivering consistent and reliable information to customers and employees.\n\nDenser AI Use Cases:\n\nWebsite Search and Chat: Transform site interactions with AI-Powered Search and Chat.\nEnhanced Technical Support: Gain in-depth insights from documents for technical doc support.\nSuperior Customer Service: Revitalize your customer interactions with smart systems.\nProactive Lead Generation: Master the art of generating leads from your website.\nWhy Denser AI:\n\nEfficiency&Scalability: Build intelligent AI search & chat systems over hundreds of thousands web pages.\nExceptional Accuracy: Deliver precise answers and cite source documents.\nAdvanced Search Functionality: Offer document and text segment search results in conjunction with AI responses.\nCost-Saving Intelligence: Continuous 24/7 assistance and significant cost reduction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39bcf278-507f-4f74-b48b-32234d2627e8.png","url":"https://www.capterra.co.il/software/1064391/denser-ai","@type":"ListItem"}],"numberOfItems":25}
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