---
description: Page 3 - Compare the top Help Desk & Ticketing Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 3 - Help Desk & Ticketing Software - Compare Prices & Top Sellers - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software) > [Page 3](https://www.capterra.co.il/directory/30008/help-desk/software?page=3)

# Help Desk & Ticketing Software

Canonical: https://www.capterra.co.il/directory/30008/help-desk/software

Page: 3 / 16\
Prev: [Previous page](https://www.capterra.co.il/directory/30008/help-desk/software?page=2)\
Next: [Next page](https://www.capterra.co.il/directory/30008/help-desk/software?page=4)

> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

-----

## Products

1. [Gist](https://www.capterra.co.il/software/188710/gist) — 4.7/5 (149 reviews) — Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more.
2. [Missive](https://www.capterra.co.il/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
3. [Crisp](https://www.capterra.co.il/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one helpdesk platform to scale customers' relationship
4. [Hiver](https://www.capterra.co.il/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern AI customer service platform that unifies all support channels in a simple, intuitive interface.
5. [Lime CRM](https://www.capterra.co.il/software/129925/lime) — 4.3/5 (145 reviews) — Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday.
6. [Teamwork Desk](https://www.capterra.co.il/software/143754/teamwork-desk) — 4.4/5 (143 reviews) — Teamwork.com creates business management applications for teams \& industries so you can be more efficient, organized \& happy.
7. [UJET](https://www.capterra.co.il/software/164070/ujet) — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
8. [BOSSDesk](https://www.capterra.co.il/software/144825/boss-solutions) — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
9. [Gladly](https://www.capterra.co.il/software/156723/gladly) — 4.8/5 (139 reviews) — A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally.
10. [Avochato](https://www.capterra.co.il/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for help centers has never been easier than with Avochato's solutions.
11. [Creatio CRM](https://www.capterra.co.il/software/130149/bpm-online-crm) — 4.7/5 (133 reviews) — New Era of CRM: Built on AI. Ready to act
12. [Gorgias](https://www.capterra.co.il/software/155357/gorgias) — 4.6/5 (133 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
13. [Web Help Desk](https://www.capterra.co.il/software/179421/web-help-desk) — 4.1/5 (123 reviews) — Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
14. [Faveo Helpdesk](https://www.capterra.co.il/software/147036/faveo-helpdesk) — 4.5/5 (117 reviews) — A self-hosted and cloud ticket-based support system with a knowledge base for businesses of all sizes.
15. [Supportbench](https://www.capterra.co.il/software/155934/supportbench) — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
16. [Deskero](https://www.capterra.co.il/software/131179/deskero) — 4.7/5 (112 reviews) — Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.
17. [TOPdesk](https://www.capterra.co.il/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
18. [InvGate Service Management](https://www.capterra.co.il/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Desk is a modern help desk built for IT support centers of all sizes.
19. [monday service](https://www.capterra.co.il/software/1069948/monday-service) — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
20. [Desk Manager](https://www.capterra.co.il/software/173025/help-desk-software) — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
21. [Glassix](https://www.capterra.co.il/software/1052241/glassix) — 5.0/5 (103 reviews) — Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4
22. [OTRS](https://www.capterra.co.il/software/127284/otrs) — 4.4/5 (96 reviews) — Fully-managed help desk solution for delivering fast, efficient service.
23. [Zingtree](https://www.capterra.co.il/software/137736/zingtree) — 4.4/5 (95 reviews) — The no-code, interactive decision tree platform that helps users simplify complex processes and guides them to the next best action.
24. [HappyFox Help Desk](https://www.capterra.co.il/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
25. [Sprinklr](https://www.capterra.co.il/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.

-----

Page: 3 / 16\
Prev: [Previous page](https://www.capterra.co.il/directory/30008/help-desk/software?page=2)\
Next: [Next page](https://www.capterra.co.il/directory/30008/help-desk/software?page=4)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.co.il/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.co.il/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.il/","@id":"https://www.capterra.co.il/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.co.il/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.il/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help Desk & Ticketing Software","description":"Page 3 - Compare the top Help Desk & Ticketing Software software and providers on Capterra Israel. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.","url":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3","about":{"@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#breadcrumblist"},"@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"inLanguage":"en-IL","mainEntity":{"@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#itemlist"},"publisher":{"@id":"https://www.capterra.co.il/#organization"}},{"@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"https://www.capterra.co.il/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 3 - Help Desk &amp; Ticketing Software - Compare Prices &amp; Top Sellers - Capterra Israel 2026","@context":"https://schema.org","@id":"https://www.capterra.co.il/directory/30008/help-desk/software?page=3#itemlist","@type":"ItemList","itemListElement":[{"name":"Gist","position":1,"description":"Gist is a suite of tools businesses use to market, sell and communicate with their customers. We're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale.\n\nToday, over 20,000 businesses are using Gist and we're just getting started. Join us on this journey and help us transform the way people run businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/603dee51-2139-4e51-942f-d220fa861cba.png","url":"https://www.capterra.co.il/software/188710/gist","@type":"ListItem"},{"name":"Missive","position":2,"description":"An email-first help desk. Missive has light \"ticketing\" functionality such as assign/close and canned responses, while still feeling like a blazing fast email client. Available on all devices. \n\nManage all your email accounts, including your shared mailboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram, all in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.co.il/software/152884/missive","@type":"ListItem"},{"name":"Crisp","position":3,"description":"Build your helpdesk platform through Crisp and start to help your customers seamlessly.\nWith Crisp team inbox,  centralize 12+ channels into one place to make things simple for your teams and your customers.\nThrough a wide range of features, Crisp simplifies the way companies help leads and customers to unlock hypergrowth through conversational experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.capterra.co.il/software/151292/crisp","@type":"ListItem"},{"name":"Hiver","position":4,"description":"Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. Teams can manage all support channels from a left-side panel and get a complete overview of ongoing, pending, and resolved conversations for each channel. \nKey features include omnichannel inbox, a searchable knowledge base, detailed analytics, workflow automations, and robust collaboration tools. AI is built into every stage of the support journey: AI Agents handle repetitive tasks like triage, AI Copilot assists agents with replies and context, and AI Insights surface trends that drive better decisions. \nBeyond its robust features, Hiver stands out for its 24/7 human-led support available on every plan, ensuring help is always at hand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.co.il/software/142975/hiver","@type":"ListItem"},{"name":"Lime CRM","position":5,"description":"Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enables you to not only manage and track, but also make use of all your customer data.\n\nWith smart add-ons and integrations to your other IT systems, duplicate work will be avoided and you can instead focus on what's important: providing exceptional customer experiences.\n\nHosted or on your own server.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.capterra.co.il/software/129925/lime","@type":"ListItem"},{"name":"Teamwork Desk","position":6,"description":"Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money.\n\nThe help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience.\n\nDrive revenue - Track, report, and bill client requests; save time by automating repetitive work, and manage all your client emails in one location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3bfa7287-bd22-4d29-90bd-03bf6df73383.png","url":"https://www.capterra.co.il/software/143754/teamwork-desk","@type":"ListItem"},{"name":"UJET","position":7,"description":"UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.co.il/software/164070/ujet","@type":"ListItem"},{"name":"BOSSDesk","position":8,"description":"BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. \n\nITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDesk—a smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.co.il/software/144825/boss-solutions","@type":"ListItem"},{"name":"Gladly","position":9,"description":"Gladly is a help desk platform reimagined for customer-centric teams. Unlike traditional ticket-based systems, it organizes all communication by customer, not case number—so agents have full context and can deliver faster, more personal support. \n\nWith built-in AI, automation, and omnichannel capabilities, Gladly streamlines workflows, reduces handle times, and empowers agents to resolve issues without switching systems. Help desks powered by Gladly drive efficiency while building stronger customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.il/software/156723/gladly","@type":"ListItem"},{"name":"Avochato","position":10,"description":"SMS texting and live chat has never been easier than with Avochato's solutions for help and contact centers, and teams.  With no programming required, you can setup your Avochato phone number in minutes to text your customers, two-way. Segment, import, and broadcast to your customers to scale your teams communications.\n\nAvochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/937f05f3-8717-4b38-9a29-b161863967df.png","url":"https://www.capterra.co.il/software/161117/avochato","@type":"ListItem"},{"name":"Creatio CRM","position":11,"description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.co.il/software/130149/bpm-online-crm","@type":"ListItem"},{"name":"Gorgias","position":12,"description":"Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey.\n\nGorgias's AI Agent acts as a super-agent on the brand's team, driving conversations with customers at the right time and on the right channel—from editing orders and managing subscriptions to providing AI-powered product recommendations.\n\nThanks to advanced ecommerce and channel integrations, Gorgias provides a single, streamlined platform where customer assistance is hyper-personalized and ticket resolution happens instantly.\n\nGorgias unlocks the power of conversations, helping brands build lasting customer relationships, improve efficiency, and drive more sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.capterra.co.il/software/155357/gorgias","@type":"ListItem"},{"name":"Web Help Desk","position":13,"description":"SolarWinds Web Help Desk is an on-premises IT help desk solution that streamlines your help desk operations with simple, affordable ticketing and asset management software. Benefit from automated ticketing management, change management, IT asset management, built-in knowledge base, SLA alerting, performance reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9833b587-69b8-4c81-adeb-6a8081d5e89a.png","url":"https://www.capterra.co.il/software/179421/web-help-desk","@type":"ListItem"},{"name":"Faveo Helpdesk","position":14,"description":"Faveo Helpdesk is an advanced customer support and ticketing software built to help businesses manage queries, automate workflows, and deliver exceptional customer experiences. Designed for startups, SMBs, and enterprises alike, Faveo offers cloud-hosted, self-hosted, and open-source editions, ensuring flexibility and control over data.\n\nWith its intuitive interface and scalable architecture, Faveo allows teams to handle support tickets, SLA compliance, knowledge base management, and performance reporting in one centralized platform. The addition of Elea AI brings automation to ticket assignment, categorization, and resolution, reducing response times and improving efficiency.\n\nFaveo also provides multi-channel support (email, chat, and integrations), making it easier for businesses to connect with customers. Its customizable workflows, role-based access, and reporting dashboards give organizations full control to align support operations with their business goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.capterra.co.il/software/147036/faveo-helpdesk","@type":"ListItem"},{"name":"Supportbench","position":15,"description":"Supportbench is the #1 AI-driven customer support platform designed to lower your support costs, boost agent efficiency, and accelerate issue resolutions. \n\nEmbedded AI tools leverage your historical data and knowledge base to deliver instant agent assistance, predictive insights, automated responses, and case summaries, significantly reducing handling time. \n\nWith predictive CSAT and CES scoring, sentiment analysis, emotional insights, dynamic SLAs, and intuitive AI dashboards, your team will proactively manage customers and consistently enhance satisfaction—no extra costs or heavy IT reliance. \n\nElbows Up!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.capterra.co.il/software/155934/supportbench","@type":"ListItem"},{"name":"Deskero","position":16,"description":"Deskero is a solid helpdesk software, with features like multi-channel support, knowledge base, social network integration, Integrated live chat, canned answers and preferred client management. The software aims to integrate social engagement into customer care, with an innovative social monitor that allows companies to keep an eye on all the meaningful social conversations that might involve their brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60e1f81c-6451-43d1-84c3-251edd0b038e.jpg","url":"https://www.capterra.co.il/software/131179/deskero","@type":"ListItem"},{"name":"TOPdesk","position":17,"description":"Everything's urgent. Work on what counts.\n\nTOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what – so you can stay ahead instead of just keeping up. You’re no longer drowning in requests. Customers are in awe of your transparent, punctual services. You have standard processes in place. Not a fantasy. TOPdesk’s got you covered.\n\nA quick start, backed by experts\n\nTOPdesk is a standard tool that’s flexible enough to personalize. Our experts use 25+ years of best practices to get you started in no time – guaranteed success, without the heavy lifting.\n\nMaking improvements yourself\n\nOnce set up, TOPdesk is easy to use and maintain – without coding or help from consultants. Tweak the software as your needs change, so your service delivery continues to hit the mark.\n\nA personal approach\n\nEnjoy guidance from real, in-house people who care about your success!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.co.il/software/127562/topdesk","@type":"ListItem"},{"name":"InvGate Service Management","position":18,"description":"InvGate Service Desk is a modern help desk built for IT support centers of all sizes, with a particular eye on business process and standards compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.co.il/software/133392/service-desk","@type":"ListItem"},{"name":"monday service","position":19,"description":"monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. It enables teams across IT, HR, Operations, and more to manage requests, resolve issues, and streamline service delivery in one unified platform.\nWith built-in AI and no-code automation, teams can triage, route, and resolve requests faster, reducing repetitive work, minimizing backlog, and protecting SLAs. AI uses real organizational context, including ticket history, knowledge bases, and workflows, to ensure accurate and consistent service from day one.\nUnlike legacy ITSM tools, monday service connects requests directly to workflows, projects, and cross-team execution. Resolutions trigger real actions and move work forward across the organization.\nWith enterprise-grade permissions, monitoring, and full visibility, teams can confidently scale service while staying in control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.capterra.co.il/software/1069948/monday-service","@type":"ListItem"},{"name":"Desk Manager","position":20,"description":"Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.\nWith more than ten years of experience in the market and more than 500 active customers on various business fronts, the company provides automation, simplification and facilitation of ticket and activity management.\nThe solution, which has a suite of 12 multifunctional applications, such as Microsoft Teams Premium with ChatGPT from OpenAI, guarantees less time answering calls for more time achieving results.\nWith the purpose of simplifying governance, Desk Manager was accelerated by Endeavor and built one of the largest innovation cases with Eurofarma, serving major brands, including Porsche, Cobasi, Komatsu, Unisys and Dia Supermercados.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.capterra.co.il/software/173025/help-desk-software","@type":"ListItem"},{"name":"Glassix","position":21,"description":"From AI 🤖 to Hi 👋, all your business conversations in one place. Our AI-powered customer communications platform enables teams to converse like pros, effortlessly automating tasks & leaving customers saying 'Wow'. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From Omnichannel chatbots to personalized greetings, keep your customers engaged in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.capterra.co.il/software/1052241/glassix","@type":"ListItem"},{"name":"OTRS","position":22,"description":"OTRS is a fully-managed help desk solution that includes ticketing, automation and notification. It can be configured to match your help desk's needs and comes with features such as a customer information database, knowledge base, ITIL processes, CMDB, SLA management or corporate security process management. It's an ideal solution for help desks that want to streamline communication, track and identify trends and deliver top-quality service to their customers. Try OTRS today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.capterra.co.il/software/127284/otrs","@type":"ListItem"},{"name":"Zingtree","position":23,"description":"Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1efc025f-5f36-49a5-a02d-fdb2b79affe2.png","url":"https://www.capterra.co.il/software/137736/zingtree","@type":"ListItem"},{"name":"HappyFox Help Desk","position":24,"description":"[New: Unlimited Agent Pricing] HappyFox is a cloud based help desk software with built-in features including ticketing, asset, task and knowledge management. Create recurring tickets or use our other automation features to drastically improve support response time. Our most popular features include canned responses, bulk actions, work schedule, ticket templates, smart rules and beautiful real time reporting. \n\nHappyFox is easy to setup and offers an intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.capterra.co.il/software/83211/happyfox","@type":"ListItem"},{"name":"Sprinklr","position":25,"description":"Best for: Large companies with 200+ employees\n\nSprinklr Modern Care Lite is an out-of-the-box, enterprise-grade contact center solution you can roll out in just minutes — freeing you to focus on meeting your customers’ expectations, instead of digging through reports or training your teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.co.il/software/131274/sprinklr-platform","@type":"ListItem"}],"numberOfItems":25}
</script>