---
description: Discover and compare Free Customer Service Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Service Software - Capterra Israel 2026
---

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# Customer Service Software

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> Customer Service software enables an organization to manage and track customer relationships and support services.

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## Products

1. [hello24.ai](https://www.capterra.co.il/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
2. [ClickDesk](https://www.capterra.co.il/software/125631/clickdesk) — 3.4/5 (21 reviews) — Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
3. [Astrea Case Merge](https://www.capterra.co.il/software/187021/astrea-case-merge) — 4.1/5 (21 reviews) — Astrea Case Merge is a Salesforce native lightning component. The component is used to merge duplicate Cases in a Salesforce.
4. [Hipporello Service Desk for Trello](https://www.capterra.co.il/software/1010843/hipporello) — 4.8/5 (20 reviews) — An easy-to-use and affordable customer service solution, designed to transform how you manage customer inquiries and support requests.
5. [Eloquant](https://www.capterra.co.il/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
6. [ServoDesk](https://www.capterra.co.il/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
7. [Korra](https://www.capterra.co.il/software/1021261/korra) — 4.8/5 (17 reviews) — Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation.
8. [Watermelon](https://www.capterra.co.il/software/184195/watermelon) — 4.6/5 (15 reviews) — AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.
9. [Simplify360](https://www.capterra.co.il/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
10. [ManageEngine SupportCenter Plus](https://www.capterra.co.il/software/162095/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support
11. [ProProfs Help Desk](https://www.capterra.co.il/software/200141/proprofs-help-desk) — 4.9/5 (14 reviews) — From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues.
12. [Desk360](https://www.capterra.co.il/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.
13. [ProProfs Survey Maker](https://www.capterra.co.il/software/129608/proprofs-survey-maker) — 4.8/5 (12 reviews) — ProProfs Survey Maker is an effective tool to capture respondents feedback \& make smart business decisions based on reports \& analysis
14. [iTOP](https://www.capterra.co.il/software/163429/itop) — 4.1/5 (12 reviews) — iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices.
15. [Stonly](https://www.capterra.co.il/software/202805/stonly) — 4.3/5 (12 reviews) — Unnecessary support tickets are costly. Add interactive guides to high ticket articles to decrease tickets \& drive self-serve success.
16. [Subiz](https://www.capterra.co.il/software/132284/subiz) — 5.0/5 (10 reviews) — Subiz is an on-site live chat tool that helps businesses with reaching, connecting and converting visitors into customers.
17. [Verloop](https://www.capterra.co.il/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
18. [Ticker](https://www.capterra.co.il/software/1033447/ticker) — 4.7/5 (9 reviews) — Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more.
19. [Moveo.AI](https://www.capterra.co.il/software/1035057/mveoai) — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
20. [FuseDesk](https://www.capterra.co.il/software/159468/fusedesk) — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
21. [Ochatbot](https://www.capterra.co.il/software/194923/ochatbot) — 4.8/5 (8 reviews) — Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available.
22. [Fireberry](https://www.capterra.co.il/software/1033535/fireberry) — 5.0/5 (8 reviews) — Fireberry is a unified customer platform tailored to your business-specific needs.
23. [Helprace](https://www.capterra.co.il/software/135036/helprace) — 4.7/5 (7 reviews) — Improve customer service with Helprace a customer service software solution built with the customer in mind.
24. [WhosOn](https://www.capterra.co.il/software/95268/whoson) — 4.7/5 (6 reviews) — Smart live chat software from the UK leaders. WhosOn offers advanced scale, security, and customisation scope. Take out a trial today.
25. [Revelation helpdesk](https://www.capterra.co.il/software/6682/revelation-helpdesk) — 3.6/5 (5 reviews) — 100% web-based help desk application that will improve your business management \& your customer relations.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.il/directory/22/customer-service/software)
- [All Categories](https://www.capterra.co.il/directory)

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From your very first support rep to one hundredand beyond! \nFuseDesk unites your channels, teams and reporting with everything in one place from email, live chat, phone, SMS, Facebook Messenger, and more.\nFree up more time with easy to use templates and workflow automation.\nKeep customers smiling with reports that help predict what keeps them happy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/686bb408-fe09-4c13-a331-24536dfb05c1.png","url":"https://www.capterra.co.il/software/159468/fusedesk","@type":"ListItem"},{"name":"Ochatbot","position":21,"description":"Ochatbot is an AI chatbot for ecommerce, support, and lead generation. The proprietary AI combines scripted intent-based AI and generative AI allowing a hallucination free experience. \n\nOchatbots ecommerce features include product recommendations, upsell-cross-sell, order tracking, abandoned cart, and more. 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Helprace works across all operating systems & browsers as a cloud-based web application, so adding additional departments, products or team members is easy.  The ticketing help desk, knowledge management and community modules are offered on a stand-alone basis or within one integrated system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cba82bf-1fa9-4cca-a2a7-269e6a492e49.png","url":"https://www.capterra.co.il/software/135036/helprace","@type":"ListItem"},{"name":"WhosOn","position":24,"description":"WhosOn is the optimum platform for customers who want more from chat. It incorporates a rich range of features: from real-time language translation, to in-depth web and performance analytics, to out of the box sentiment analysis. 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