---
description: Compare TeamSupport vs Milvus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare TeamSupport vs Milvus - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [TeamSupport \<span\>vs\</span\> Milvus](https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus)

# Compare TeamSupport vs Milvus

Canonical: https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus

> Detailed comparison between TeamSupport and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamSupport | Milvus |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 848 | 298 |
| **Starting Price** | US$45.00 | R$35.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

### Milvus

Ideal for Managed Service Providers (MSPs), software houses, internal IT departments, consulting firms and companies that provide recurring technical support.

## Key features

### TeamSupport

- API
- Access Controls/Permissions
- Alerts/Escalation
- Assignment Management
- Chat/Messaging
- Chatbot Software
- Customizable Reports
- IT Asset Management Software
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Recurring Issues
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management Software
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Alerts/Escalation
- Assignment Management
- Chat/Messaging
- Chatbot Software
- Customizable Reports
- IT Asset Management Software
- Inventory Management Software
- Issue Scheduling
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Recurring Issues
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Task Management Software
- Ticket Management

## Links

- [View TeamSupport Profile](https://www.capterra.co.il/software/87908/teamsupport)
- [View Milvus Profile](https://www.capterra.co.il/software/202528/milvus)
- [View Original Comparison](https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare TeamSupport vs Milvus - Capterra Israel 2026","description":"Compare TeamSupport vs Milvus and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus","about":[{"@id":"https://www.capterra.co.il/software/87908/teamsupport#software"},{"@id":"https://www.capterra.co.il/software/202528/milvus#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus#breadcrumblist"},"@id":"https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.il/#website"},"publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL"},{"name":"TeamSupport","description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56ce6c61-0632-42a7-ac23-cd011d5b9790.png","url":"https://www.capterra.co.il/software/87908/teamsupport","@id":"https://www.capterra.co.il/software/87908/teamsupport#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":848},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an all-in-one Help Desk, Service Desk and IT Operations platform for companies that need more than ticket management.\nIn addition to omnichannel support, Milvus provides intelligent inventory, endpoint monitoring, remote assistance, SLA management, contract administration and AI-powered automation.\n\nDesigned for IT teams, MSPs and software providers, Milvus replaces multiple disconnected tools with a single workspace, allowing organizations to support customers proactively while maintaining complete control over their infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09b18829-abdb-4b9b-92a6-8a6da20f5fd2.png","url":"https://www.capterra.co.il/software/202528/milvus","@id":"https://www.capterra.co.il/software/202528/milvus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"TeamSupport vs Milvus","position":3,"item":"https://www.capterra.co.il/compare/87908/202528/teamsupport/vs/milvus","@type":"ListItem"}]}]}
</script>