---
description: Compare BeyondTrust Remote Support vs Zoho Assist and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare BeyondTrust Remote Support vs Zoho Assist - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [BeyondTrust Remote Support \<span\>vs\</span\> Zoho Assist](https://www.capterra.co.il/compare/86962/181775/bomgar/vs/zoho-assist)

# Compare BeyondTrust Remote Support vs Zoho Assist

Canonical: https://www.capterra.co.il/compare/86962/181775/bomgar/vs/zoho-assist

> Detailed comparison between BeyondTrust Remote Support and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | Zoho Assist |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 2009 | 1374 |
| **Starting Price** | US$1,995.00 | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Annotations
- Authentication Software
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing Software
- Session Recording
- Session Transfer
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access

### Zoho Assist

- API
- Access Controls/Permissions
- Annotations
- Authentication Software
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing Software
- Session Recording
- Session Transfer
- Surveys & Feedback
- Third-Party Integrations
- Troubleshooting
- Unattended Access

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.il/software/86962/bomgar)
- [View Zoho Assist Profile](https://www.capterra.co.il/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.co.il/compare/86962/181775/bomgar/vs/zoho-assist)

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