---
description: Compare BeyondTrust Remote Support vs JumpCloud Directory Platform and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BeyondTrust Remote Support vs JumpCloud Directory Platform - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Privileged Access Management Software](/directory/31238/privileged-access-management/software) > [BeyondTrust Remote Support \<span\>vs\</span\> JumpCloud Directory Platform](https://www.capterra.co.il/compare/86962/175092/bomgar/vs/jumpcloud-daas)

# Compare BeyondTrust Remote Support vs JumpCloud Directory Platform

Canonical: https://www.capterra.co.il/compare/86962/175092/bomgar/vs/jumpcloud-daas

> Detailed comparison between BeyondTrust Remote Support and JumpCloud Directory Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BeyondTrust Remote Support | JumpCloud Directory Platform |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 2009 | 264 |
| **Starting Price** | US$1,995.00 | US$3.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### JumpCloud Directory Platform

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Credential Management
- File Sharing Software
- Least Privilege
- Password Manager Software
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing Software
- Secure Data Storage
- Session Recording
- Two-Factor Authentication
- Unattended Access
- User Session Management

### JumpCloud Directory Platform

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Credential Management
- File Sharing Software
- Least Privilege
- Password Manager Software
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing Software
- Secure Data Storage
- Session Recording
- Two-Factor Authentication
- Unattended Access
- User Session Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.co.il/software/86962/bomgar)
- [View JumpCloud Directory Platform Profile](https://www.capterra.co.il/software/175092/jumpcloud-daas)
- [View Original Comparison](https://www.capterra.co.il/compare/86962/175092/bomgar/vs/jumpcloud-daas)

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