---
description: Compare SurveyLab vs Viber and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyLab vs Viber - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [SurveyLab \<span\>vs\</span\> Viber](https://www.capterra.co.il/compare/80891/180348/mysurveylab-com/vs/viber)

# Compare SurveyLab vs Viber

Canonical: https://www.capterra.co.il/compare/80891/180348/mysurveylab-com/vs/viber

> Detailed comparison between SurveyLab and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyLab | Viber |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 62 | 4063 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### SurveyLab

SurveyLab is a scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### SurveyLab

- API
- Autofill
- Communication Management
- Customizable Reports
- Face-to-Face
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multiple Question Types
- Q\&A Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Weighted Questions
- Word Clouds

### Viber

- API
- Communication Management
- Feedback Management
- Interactive Content
- Multi-Channel Communication
- Reporting/Analytics
- Video Support

## Links

- [View SurveyLab Profile](https://www.capterra.co.il/software/80891/mysurveylab-com)
- [View Viber Profile](https://www.capterra.co.il/software/180348/viber)
- [View Original Comparison](https://www.capterra.co.il/compare/80891/180348/mysurveylab-com/vs/viber)

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