---
description: Compare Convoso vs QueueMetrics and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Convoso vs QueueMetrics - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Convoso \<span\>vs\</span\> QueueMetrics](https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics)

# Compare Convoso vs QueueMetrics

Canonical: https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics

> Detailed comparison between Convoso and QueueMetrics. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Convoso | QueueMetrics |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 395 | 27 |
| **Starting Price** | US$90.00 | CHF 8.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation, Videos |

## Best for

### Convoso

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

### QueueMetrics

Comprehensive call center monitoring software offering real-time analytics, customizable reporting, and a dedicated agent interface to optimize performance. ​

## Key features

### Convoso

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Recording Software
- Call Tagging
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- Dashboard Software
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

### QueueMetrics

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM Software
- Call Logging
- Call Recording Software
- Call Tagging
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- Dashboard Software
- Inbound Call Center
- Manual Dialer
- Monitoring
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Links

- [View Convoso Profile](https://www.capterra.co.il/software/76768/cloud-predictive-dialer)
- [View QueueMetrics Profile](https://www.capterra.co.il/software/151411/queuemetrics)
- [View Original Comparison](https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Convoso vs QueueMetrics - Capterra Israel 2026","description":"Compare Convoso vs QueueMetrics and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics","about":[{"@id":"https://www.capterra.co.il/software/76768/cloud-predictive-dialer#software"},{"@id":"https://www.capterra.co.il/software/151411/queuemetrics#software"}],"breadcrumb":{"@id":"https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics#webpage","publisher":{"@id":"https://www.capterra.co.il/#organization"},"inLanguage":"en-IL","isPartOf":{"@id":"https://www.capterra.co.il/#website"}},{"name":"Convoso","description":"Convoso is an outbound sales platform built for high-performance revenue teams &amp; contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs.\nConvoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents.\nIntelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3c00820-ad20-494b-bfa5-bcd49f38c665.png","url":"https://www.capterra.co.il/software/76768/cloud-predictive-dialer","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/76768/cloud-predictive-dialer#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":395,"ratingValue":4.5},"offers":{"price":"90","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"QueueMetrics","description":"QueueMetrics is a comprehensive call center monitoring software designed to enhance contact center operations. \n\nKey features include:​\n\n- Real-time monitoring of calls and agent status.\n200+ metrics for productivity, handling time, and quality\n\n- Customizable wallboards displaying key KPIs\n\n- Agent interface with messaging, CRM, WebRTC softphone, and QA tools\n\n- Flexible deployment (cloud or on-premise).\n\n- Custom Reports to generate tailored reports that focus on specific metrics relevant to your business needs. ​\n\n- Automated reporting with scheduled email delivery\n\n- Multi-language interface for global teams","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c018244d-cdf0-4be0-9d93-77f5a3c76c8f.png","url":"https://www.capterra.co.il/software/151411/queuemetrics","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/151411/queuemetrics#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.7},"offers":{"price":"8","@type":"Offer","priceCurrency":"CHF"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"Convoso vs QueueMetrics","position":3,"item":"https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics","@type":"ListItem"}],"@id":"https://www.capterra.co.il/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics#breadcrumblist"}]}
</script>