---
description: Compare Wildix vs Vocalcom Hermes360 and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Wildix vs Vocalcom Hermes360 - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Wildix \<span\>vs\</span\> Vocalcom Hermes360](https://www.capterra.co.il/compare/218251/1022651/wildix/vs/vocalcom-hermes360)

# Compare Wildix vs Vocalcom Hermes360

Canonical: https://www.capterra.co.il/compare/218251/1022651/wildix/vs/vocalcom-hermes360

> Detailed comparison between Wildix and Vocalcom Hermes360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Wildix | Vocalcom Hermes360 |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 209 | 17 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Best for

### Wildix

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

### Vocalcom Hermes360

Customer experience and marketing professionals

## Key features

### Wildix

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Surveys & Feedback

### Vocalcom Hermes360

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Recording Software
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Reporting
- Surveys & Feedback

## Links

- [View Wildix Profile](https://www.capterra.co.il/software/218251/wildix)
- [View Vocalcom Hermes360 Profile](https://www.capterra.co.il/software/1022651/vocalcom-hermes360)
- [View Original Comparison](https://www.capterra.co.il/compare/218251/1022651/wildix/vs/vocalcom-hermes360)

-----

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