Genesys Cloud CX vs MiCloud Connect

US$75.00/month

• Ease of Use

  4.4 (220)

• Features & Functionality

  4.2 (220)

• Customer Service

  4.0 (220)

• Value for Money

  4.1 (220)

See all ratings

• Ease of Use

  4.2 (259)

• Features & Functionality

  4.2 (259)

• Customer Service

  3.9 (259)

• Value for Money

  3.7 (259)

See all ratings

Companies of all sizes looking for a radically easy, all-in-one cloud contact center solution.

MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

• Call List Management
• Call Monitoring
• Call Transfer
• Computer Telephony Integration
• Live Chat Software
• Manual Dialer
• Queue Management
• Real Time Data
• Real-Time Chat
• VoIP Software

See all features

• Call List Management
• Call Monitoring
• Call Transfer
• Computer Telephony Integration
• Live Chat Software
• Manual Dialer
• Queue Management
• Real Time Data
• Real-Time Chat
• VoIP Software

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base Software
• Phone Support
• 24/7 (Live rep)
• Chat