17 years helping Israeli businesses
choose better software

Genesys Cloud CX vs MiVoice Business Solution

US$75.00/month
US$20.99/month

Overall

4.4 (235)

Overall

4.2 (283)
Companies of all sizes looking for a radically easy, all-in-one cloud contact centre solution.
MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.
10/10
  • Call List Management
  • Call Tracking Software
  • Call Transfer
  • IVR Software
  • Live Chat Software
  • Manual Dialer
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • VoIP Software
10/10
  • Call List Management
  • Call Tracking Software
  • Call Transfer
  • IVR Software
  • Live Chat Software
  • Manual Dialer
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • VoIP Software
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat