17 years helping Israeli businesses
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Genesys Cloud CX vs MiVoice Business Solution
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Starting Price
US$75.00/month
US$20.99/month
Ratings
Best for
Companies of all sizes looking for a radically easy, all-in-one cloud contact centre solution.
MiVoice Business is a complete unified communications solution designed to fit the unique needs of small, medium and large organizations up to 65,000 seats from all industries at each stage of growth.
Features
- Call List Management
- Call Tracking Software
- Call Transfer
- IVR Software
- Live Chat Software
- Manual Dialer
- Queue Management
- Real-Time Chat
- Real-Time Data
- VoIP Software
- Call List Management
- Call Tracking Software
- Call Transfer
- IVR Software
- Live Chat Software
- Manual Dialer
- Queue Management
- Real-Time Chat
- Real-Time Data
- VoIP Software
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat