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CommPeak VoIP Service vs Skype

Not provided by vendor
Not provided by vendor

Overall

4.7 (57)

Overall

4.2 (447)
Service providers and retailers with high volume contact centers. International businesses of all sizes with diverse call destinations, be it a retail company or an IT giant.
Skype is suitable for private users seeking a chat and video program, and for smaller companies looking to use video conferencing or Internet telephony.
9/10
  • Access Controls/Permissions
  • Alerts/Notifications
  • Call Conferencing
  • Call Recording Software
  • Call Tracking Software
  • Call Transfer
  • Mobile Access
  • Online Voice Transmission
  • Third-Party Integrations
  • Video Support
8/10
  • Access Controls/Permissions
  • Alerts/Notifications
  • Call Conferencing
  • Call Recording Software
  • Call Tracking Software
  • Call Transfer
  • Mobile Access
  • Online Voice Transmission
  • Third-Party Integrations
  • Video Support
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Documentation
  • Videos
  • Live Online
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat